Electronik
- Company typePrivate
- Founded2003
- HeadquartersPuerto Rico, Puerto Rico
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
Electronik firmographics
Firmographics- Name
- Electronik
- Legal name
- Electronik
- Website
- https://electronik.tech
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Where Electronik is headquartered
LocationHeadquarters
- HQ city
- Puerto Rico
- HQ country
- Puerto Rico
- HQ region
- Latin America
Offices1 record
Markets served
Electronik business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Professional IT Support and Repair Services: Revenue is generated through professional services billed at fixed prices for known problems and hourly rates for other services. Technicians provide on-site computer repairs, virus removal, data recovery, network setup, and IT consulting. No recurring subscription fees are mentioned; billing is per-service incident or through custom maintenance packages for business clients.
- Custom IT Maintenance Packages: Tailored IT support packages for small, medium, and large businesses, offered on a subscription-like basis with services bundled to prevent downtime and minimize IT hassles. Clients pay for comprehensive support without per-incident billing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Fixed Price for Known Problems |
| Other | Pay-as-you-go | Hourly Rate for Other Services |
| Subscription | Monthly | Custom IT Maintenance Packages for Business |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Electronik product offering
Product offeringCore offering
Electronik is a Puerto Rico-based IT services company providing mobile on-site computer repair, IT support, virus removal, data recovery, network setup, and equipment installation services to both residential homeowners and businesses. Technicians travel to customer locations across Puerto Rico, with same-day/next-day availability and no charge for initial call-outs. The company supports Windows and Mac operating systems and offers custom ongoing IT maintenance packages for business clients.
Product overview
Electronik is a Puerto Rico-based IT services company offering a unified portfolio of technology support and repair services. The core offering consists of on-site and remote computer repair services for both residential and business customers, covering hardware repair, virus removal, data recovery, and network configuration. Business-focused services include Small Business Computer Support packages, Business IT Consultant engagements, and Onsite Computer Support Services with 24/7 availability options. The product portfolio centers around Computer Repairs as the primary service, supported by specialized offerings including Data Recovery & Backup, Computer Home Network Setup, Computer and Network Equipment Installation Services, and Computer Virus Removal & Prevention. Services are delivered by mobile technicians who provide in-person support at customer locations, with same/next day service availability and fixed pricing for known problems.
Differentiator
Problem solved
Functional benefit
Products and services
- Computer Repairs
Quantifiable outcome
- 90% of computer problems fixed on the same day
- +2 more outcomes
Companies that use Electronik
Customer profileSegments3 records
Ideal customer profiles3 records
Electronik technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Electronik partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Electronik competitors and assessment
Company assessmentRegional players
- Computer Helpers: Regional IT support and computer repair services provider. Comparable in service mix (repairs, network setup, virus removal, data recovery) but operating in a different geographic market than Puerto Rico.
Direct peers
- Rescuecom: US-based IT support and computer repair company providing on-site and remote technical services to consumers and businesses. Comparable service portfolio and customer segments to Electronik.
- Geeks on Site: National on-site computer repair and IT support service dispatching technicians to homes and offices. Closely comparable mobile on-site delivery model and customer base to Electronik's residential and SMB services.
- TeamLogic IT: National franchise network providing managed IT services, computer repair, and technology support to small and medium businesses. Highly comparable in SMB-focused IT support positioning and recurring maintenance package model.
- My Computer Works: Remote-first computer support and repair service offering virus removal, data recovery, and tech help for home users. Comparable service mix to Electronik but operates via remote support model rather than mobile on-site visits.
- NerdsToGo: Franchise-based computer repair and IT services company targeting small businesses and residential customers in local markets across the US. Comparable mobile and shop-based service model and customer base to Electronik.
- CMIT Solutions: Franchise-based managed IT services and computer support provider serving SMBs with proactive maintenance, cybersecurity, and break/fix support. Comparable in offering custom IT packages and recurring maintenance contracts similar to Electronik's business offering.
- HelloTech: US-focused on-demand in-home tech support service covering computer repair, network setup, smart home installation, and device troubleshooting. Closely comparable to Electronik's mobile technician model for residential and small business customers.
Broad incumbents
- Office Depot / OfficeMax Tech Support: National retail chain offering in-store and on-site computer repair, setup, and IT support services for consumers and small businesses. Competes with Electronik for residential and SMB repair customers but as part of a much broader office supplies portfolio.
- Geek Squad (Best Buy): National in-store and in-home computer repair, setup, and tech support brand operated by Best Buy. Directly comparable to Electronik's mobile on-site IT support for consumers and small businesses, but with vastly greater scale, brand recognition, and geographic footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Electronik social profiles
Digital presenceElectronik financial estimates
Financial estimateRevenue estimate
Valuation estimate
Electronik leadership team
Management profileNumber of profiles
Electronik funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Electronik M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Electronik
What does Electronik do?
Electronik is a Puerto Rico-based IT services company providing mobile on-site computer repair, IT support, virus removal, data recovery, network setup, and equipment installation services to both residential homeowners and businesses. Technicians travel to customer locations across Puerto Rico, with same-day/next-day availability and no charge for initial call-outs. The company supports Windows and Mac operating systems and offers custom ongoing IT maintenance packages for business clients.
Is Electronik a public or private company?
Electronik is a private company. It is classified as unknown and is currently operating.
When was Electronik founded?
Electronik was founded in 2003. It employs 101 to 250 people.
Where is Electronik based?
Electronik is headquartered in Puerto Rico, Puerto Rico, in the Latin America region.
How does Electronik make money?
Two revenue lines are on record. Professional IT Support and Repair Services are the primary driver. The others are custom IT Maintenance Packages.
Who are Electronik's main competitors?
Computer Helpers is listed as a regional player. Direct peers are Rescuecom, Geeks on Site, TeamLogic IT, My Computer Works, NerdsToGo, CMIT Solutions and HelloTech. Broad incumbents are Office Depot / OfficeMax Tech Support and Geek Squad (Best Buy).
Does Electronik have an API?
No public API is recorded for Electronik.