GastroRanking
GastroRanking is a Madrid-based SaaS platform that helps restaurants monitor and manage their online reputation across review sites, delivery platforms, and AI assistants like ChatGPT, Claude, and Gemini. It serves restaurant chains, franchises, and hospitality groups.
- Company typePrivate
- Founded-
- HeadquartersLas Rozas, Madrid, Spain
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What GastroRanking does
GastroRanking, S.L is a Madrid-based B2B SaaS company founded in 2014 that operates a reputation management platform purpose-built for the hospitality industry. The platform has two core modules: Online Reputation, which aggregates reviews, ratings, and operational data from Google, TripAdvisor, TheFork, and delivery aggregators (Just Eat, Glovo, Uber Eats); and AI Reputation, which analyzes how a restaurant brand is described, ranked, and recommended in the responses of six major AI assistants (ChatGPT, Claude, Gemini, Perplexity, Grok, Mistral AI). The product suite includes the Gastroranking Promote Score, True Rating on Google (three-decimal precision), Local Marketing tools with anti-sabotage protection, Competition Analysis, Rates and Promotions Analysis, Brand Attributes Analysis, Geo-reputation, and Custom Reports in Excel/PDF formats.
The underlying technology combines natural language processing for sentiment and semantic classification, generative AI for automated review responses, knowledge retrieval across LLMs, anomaly detection for reputation risk, and predictive analytics for rating change tracking. GastroRanking is self-attested GDPR compliant with end-to-end encryption on monitored data. The product is sold on a SaaS subscription basis with a freemium free trial and quote-based commercial terms; distribution combines direct website sales with an Ambassador Program targeting gastronomic consultants, agencies, and content creators.
The customer base is concentrated in Spanish F&B enterprise segments, with named customers including Goiko, Grupo Abades, Grupo il cortile, Pizzerías Carlos, Grupo Mexicana de Franquicias, and The Black Turtle / Grupo Tagus Tao. The company is privately held with no disclosed external funding and operates with approximately 8 employees from its registered office in Las Rozas, Madrid.
GastroRanking firmographics
Firmographics- Name
- GastroRanking
- Legal name
- GastroRanking, S.L
- Website
- https://gastroranking.pro
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- GastroRanking is a Madrid-based SaaS platform that helps restaurants monitor and manage their online reputation across review sites, delivery platforms, and AI assistants like ChatGPT, Claude, and Gemini. It serves restaurant chains, franchises, and hospitality groups.
- Ownership category
- akta.pro rank
GastroRanking industry classification
Industry- Product category
- Restaurant Reputation Management Software
- NAICS
- Marketing Research and Public Opinion Polling (541910)
- SIC
- Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Reputation Management & Guest Feedback (THALACAK)
- akta.pro secondary industries
- Reputation, Reviews & Sentiment Intelligence (THALAIAK), Travel, Hospitality & Local Discovery Recommendations (HDAAAGAG), Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)
Keywords
Where GastroRanking is headquartered
LocationHeadquarters
- HQ city
- Las Rozas, Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
GastroRanking business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Subscription-based software service for restaurant reputation management and AI monitoring. Pricing likely varies by restaurant/location count and feature tier.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free trial available |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
GastroRanking product offering
Product offeringCore offering
GastroRanking provides a SaaS platform for restaurant and hospitality reputation management that combines traditional social listening across review platforms (Google, TripAdvisor, The Fork, Just Eat, Glovo, Uber Eats) with AI engine monitoring across generative AI assistants (ChatGPT, Claude, Gemini, Perplexity, Grok, Mistral AI). The platform centralizes review aggregation, sentiment analysis, AI-generated response suggestions, competitive benchmarking, geo-reputation scoring, and real-time alerts, helping restaurants understand both human and AI-driven perception of their brand.
Product overview
GastroRanking is a restaurant reputation management platform consisting of two core modules: Online Reputation and AI Reputation. Online Reputation monitors reviews, ratings, and opinions across Google, TripAdvisor, The Fork, and delivery platforms (Just Eat, Glovo, Uber Eats), featuring the Gastroranking Promote Score, True Rating on Google, Local Marketing tools, Competition Analysis, and Custom Reports. AI Reputation analyzes brand presence in AI assistants (ChatGPT, Claude, Gemini, Perplexity, Grok, Mistral AI) including Brand Attributes Analysis, Geo-reputation, and Prompts Analysis. The platform uses AI to analyze reviews, generate responses, detect sentiment, and provide actionable insights for restaurant improvement.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Reputation Monitors and manages global restaurant reputation by tracking reviews, ratings, and opinions across platforms including Google, TripAdvisor, The Fork, and delivery aggregators (Just Eat, Glovo, Uber Eats). It features the Gastroranking Promote Score, True Rating on Google, Local Marketing tools, Competition Analysis, Custom Reports, and Reviews and Ratings in Delivery. Used by restaurants, chains, and franchise groups to centralize reputation management.
- AI Reputation Analyzes brand presence and perception in AI assistants including ChatGPT, Claude, Gemini, Perplexity, Grok, and Mistral AI to understand what information they provide about the brand. Features Brand Attributes Analysis, Geo-reputation scoring, and Prompts Analysis. Used by restaurants to understand and optimize their discoverability in AI-driven search and recommendations.
Quantifiable outcome
- Customers report improved customer service response times through AI-powered review responses
- +1 more outcomes
Companies that use GastroRanking
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
GastroRanking technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability7 records
Feature7 records
GastroRanking partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights5 records
GastroRanking competitors and assessment
Company assessmentDirect peers
- ReviewPro: A Shiji Group brand offering reputation management, guest experience, and satisfaction surveys primarily for hotels and increasingly for restaurants. Directly comparable to GastroRanking's Online Reputation module, with similar review aggregation, semantic analysis, and response tools, though ReviewPro's heritage is hotel-centric.
- TrustYou: Enterprise reputation platform for hotels and restaurants that aggregates reviews, runs sentiment analysis, and provides competitive benchmarking. Closely mirrors GastroRanking's multi-platform review consolidation and semantic classification capabilities for hospitality customers.
- ChatMeter: Reputation and local SEO platform purpose-built for multi-location brands and franchises. Directly comparable to GastroRanking's chain/franchise customer segment, offering review monitoring, sentiment analysis, and location-level reporting.
Others
- Olo: Restaurant technology platform specializing in digital ordering, delivery, and guest data for restaurant chains. While not a direct reputation competitor, Olo shares GastroRanking's restaurant-chain customer base and ecosystem, making it an adjacent peer in the restaurant SaaS stack.
Emerging players
- TheFork (Tripadvisor): Restaurant reservation and discovery platform owned by Tripadvisor, with rich review and ratings data across European restaurants. Comparable as a restaurant-focused reputation/discovery player; GastroRanking integrates with TheFork for review data and competes for restaurant mindshare on reputation insights.
Broad incumbents
- Reputation.com: Enterprise reputation and customer experience management platform serving healthcare, automotive, financial services, and hospitality. Comparable review monitoring and sentiment capabilities to GastroRanking, but at much larger enterprise scale and broader vertical footprint.
- Uberall: Location marketing platform offering listings management, review monitoring, and local SEO for multi-location businesses. Comparable to GastroRanking's Local Marketing module (listings accuracy, anti-sabotage, multi-platform presence) but serves a broader vertical mix.
- Birdeye: Large-scale customer experience and reputation management platform serving multi-location businesses across many verticals. Overlaps with GastroRanking in review monitoring, AI-assisted responses, and local listings, but operates at much broader scale and across non-hospitality verticals.
- Podium: AI-powered customer interaction platform for local businesses with review management, messaging, and AI response generation. Overlaps with GastroRanking's AI-powered review response and multi-location dashboard capabilities, though Podium targets broader SMB segments beyond hospitality.
- Yext: Digital presence platform managing listings, reviews, and local SEO for enterprise brands. Overlaps with GastroRanking's Local Marketing and geo-reputation capabilities (anti-sabotage, listings accuracy, local search optimization) but operates across verticals at much larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
GastroRanking social profiles
Digital presenceGastroRanking compliance and trust
Trust signalCompliance1 record
GastroRanking financial estimates
Financial estimateRevenue estimate
Valuation estimate
GastroRanking leadership team
Management profileNumber of profiles
GastroRanking funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GastroRanking M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GastroRanking
What does GastroRanking do?
GastroRanking provides a SaaS platform for restaurant and hospitality reputation management that combines traditional social listening across review platforms (Google, TripAdvisor, The Fork, Just Eat, Glovo, Uber Eats) with AI engine monitoring across generative AI assistants (ChatGPT, Claude, Gemini, Perplexity, Grok, Mistral AI). The platform centralizes review aggregation, sentiment analysis, AI-generated response suggestions, competitive benchmarking, geo-reputation scoring, and real-time alerts, helping restaurants understand both human and AI-driven perception of their brand.
Is GastroRanking a public or private company?
GastroRanking is a private company. It is classified as unknown and is currently operating.
When was GastroRanking founded?
GastroRanking was founded in -1. It employs 1 to 10 people.
Where is GastroRanking based?
GastroRanking is headquartered in Las Rozas, Madrid, Spain, in the Europe region.
How does GastroRanking make money?
One revenue line is on record: saaS Subscription.
Who are GastroRanking's main competitors?
Direct peers on record are ReviewPro, TrustYou and ChatMeter. Olo is listed as an others. TheFork (Tripadvisor) is listed as an emerging player. Broad incumbents are Reputation.com, Uberall, Birdeye, Podium and Yext.
Does GastroRanking have an API?
No public API is recorded for GastroRanking.
What industry is GastroRanking in?
GastroRanking's product category is Restaurant Reputation Management Software. Its primary akta.pro industry code is THALACAK, Reputation Management & Guest Feedback, with a secondary code of THALAIAK, Reputation, Reviews & Sentiment Intelligence. Its NAICS code is 541910 and its SIC code is 5810.