The Vault Corporation
The Vault Corporation, now operating as IGD solutions, is an Australian unified communications and IT services provider selling 3CX-based Cloud PBX, SIP trunking, mobile (Telstra Wholesale MVNO), fibre internet, and managed IT services to Australian SMBs and select enterprise customers.
- Company typePrivate
- Founded-
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What The Vault Corporation does
The Vault Corporation is the historical name of an Australian unified communications and IT services provider now operating as IGD solutions (legal entity: IGD Computer Solutions Pty Ltd), headquartered in Sydney. The company sells 3CX-based Cloud PBX and On-Premise PBX systems, SIP trunking, 1300/1800 and DID numbers, call centre software, and video conferencing to Australian small and mid-sized businesses, with selected enterprise customers across transport, retail and government-facing services. Underlying delivery runs on its own infrastructure: nine data centre points of presence across Melbourne, Brisbane, Sydney, Perth and Darwin, AES-256 hardware-encrypted backup vaults branded "The Vaults," and a Private Vault Network for secure backup replication.
IGD solutions generates revenue primarily through recurring monthly subscriptions across multiple product lines — hosted PBX plans from $170 to $590 per month, IGD CommsMobile plans from $27 to $86 per month on the Telstra Wholesale network, and enterprise fibre (Fibre1000) at roughly $695 per month on multi-year contracts — supplemented by hardware sales (Yealink IP phones and headsets) and IT managed services bundles that include network monitoring, cybersecurity, and cloud solutions. The go-to-market is sales-led via phone (1300 843 256) and online enquiries, with a product-led growth layer (14-day free trial of Cloud PBX and SIP trunking) and a reseller channel for mobile services. Customer concentration skews toward Australian SMBs, with named relationships spanning more than two decades and verticals including storage, retail, transport/logistics, and government-adjacent services.
The Vault Corporation firmographics
Firmographics- Name
- The Vault Corporation
- Legal name
- IGD Computer Solutions Pty Ltd
- Website
- https://thevaultcorp.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Vault Corporation, now operating as IGD solutions, is an Australian unified communications and IT services provider selling 3CX-based Cloud PBX, SIP trunking, mobile (Telstra Wholesale MVNO), fibre internet, and managed IT services to Australian SMBs and select enterprise customers.
- Ownership category
- akta.pro rank
The Vault Corporation industry classification
Industry- Product category
- Business Telecommunications and Unified Communications
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where The Vault Corporation is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
The Vault Corporation business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Unified Communications (Cloud PBX/SIP Trunking): Monthly subscription services for hosted PBX, SIP trunking, and unified communications. Plans range from $99/month (5 users) to $590/month (Enterprise, 16-channel PBX). Includes 3CX annual license, support, hosting, and feature access.
- Mobile Services (IGD CommsMobile): Monthly mobile plans operating on Telstra Wholesale network. Voice and data plans from $27/month (4G-S) to $86/month (5G-XXL Standalone). Pooling plans from $26-$78/month for shared data across multiple SIMs.
- Fibre Internet (FIBRE1000): Enterprise-grade fibre internet from $695/month with 36-month contract. Provides up to 1000Mbps symmetric connectivity.
- PBX Hardware Sales: Sale of Yealink IP phones, DECT systems, headsets, and accessories. Prices range from $29 to $419 per device.
- IT Managed Services: Managed IT services including network monitoring, security, backups, cloud solutions, and IT support. Provided as part of complete managed IT solutions packages.
- Web Hosting & Domain Services: Web hosting, domain registration (40+ extensions), DNS services, and website development/maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Plan - 4 Channel PBX with PAYG SIP Trunks |
| Subscription | Monthly | Small Business - 4 Channel PBX with 4 PAYG SIP Trunks |
| Subscription | Monthly | Medium Business - 8 Channel PBX with 8 PAYG SIP Trunks |
| Subscription | Monthly | Enterprise - 16 Channel PBX with 16 PAYG SIP Trunks |
| One time/ perpetual license | Pay-as-you-go | Yealink IP Phones and Accessories |
| Subscription | Multi-year contract | FIBRE1000 - Enterprise Fibre Internet |
| Subscription | Monthly | Mobile Pooling Plans 2.0 (Voice & Data) |
| Subscription | Monthly | Mobile Pooling Plans 2.0 (Data Only) |
| Subscription | Monthly | Mobile Stand Alone Plans 2.0 (Voice & Data) |
| Subscription | Monthly | Mobile Stand Alone Plans 2.0 (Data Only) |
| Subscription | Monthly | DID Numbers |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
The Vault Corporation product offering
Product offeringCore offering
The Vault Corporation (now operating as IGD solutions) is an Australian telecommunications and IT solutions provider delivering 3CX-based unified communications, including hosted Cloud PBX, On-Premise PBX, SIP Trunking and mobile services, bundled with business internet (NBN, Fibre1000, 5G wireless) and managed IT services such as cloud hosting, cybersecurity and AES-256 encrypted backups branded as The Vaults. The company targets Australian SMBs and enterprises with month-to-month subscriptions, no per-user charges on PBX plans, and operates its own infrastructure across 9 data centre points of presence in Australian capital cities.
Product overview
IGD solutions operates as a unified communications and IT solutions provider offering a platform-plus-services architecture. The core offering is the 3CX-based Cloud PBX and On-Premise PBX systems, which serve as the central telecommunications platform. This platform is complemented by SIP Trunking, call center software, and video conferencing modules. The company extends its portfolio through telecommunications services (1300/1800 numbers, DID numbers), internet services (NBN packages, Fibre1000, 5G wireless), and mobile services under the IGD CommsMobile 2.0 sub-brand. IT services include managed services, cloud solutions (Microsoft 365, virtual servers, web hosting), cybersecurity, and backup solutions branded as 'The Vaults'. The products work together to provide unified communications with networking, endpoints, PBX, video conferencing, CRM integrations, and comprehensive IT management.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud PBX
Quantifiable outcome
- Cost savings up to 80% on telecommunications compared to traditional providers
- +2 more outcomes
Companies that use The Vault Corporation
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
The Vault Corporation technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature5 records
The Vault Corporation partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- 3CXcoreOfficial 3CX partner; holds multiple 3CX certifications including Partner Program membership, Certified Engineer, Advanced Certified, and Intermediate Certified status. Provides 3CX-based Cloud PBX and On-Premise PBX solutions.
- YealinkcoreCertified Yealink hardware partner providing IP phones, DECT systems, and headsets. Tested and supported by IGD solutions engineering team.
- AAPTcoreUpstream carrier partner for SIP Trunking services. AAPT provides underlying carrier services for IGD's SIP trunk infrastructure.
- Telstra WholesalecoreNetwork provider for IGD CommsMobile services. Operates as Mobile Virtual Network Operator (MVNO) on Telstra Wholesale Mobile Network providing 98.8% Australian population coverage.
- StorageCraftcoreProvider of ShadowProtect data recovery software used in IGD solutions' backup and disaster recovery solutions.
- Communication Compliance LtdminorTechnology partner listed on IGD solutions website.
- APNICminorMember of Asia Pacific Network Information Centre, supporting internet registry and network coordination.
- Telecommunications Industry OmbudsmanminorRegulatory member providing dispute resolution services for telecommunications customers.
- Communications Alliance LtdminorMember of industry body representing Australian communications industry.
- Self Storage Association AustraliaminorIndustry association membership supporting self-storage sector clients.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
The Vault Corporation competitors and assessment
Company assessmentBroad incumbents
- Telstra: Australia's dominant incumbent telco offering consumer and business mobile, broadband, cloud and UC; competes broadly with IGD across every product line but at vastly greater scale and with deeper brand recognition.
- RingCentral: Global UCaaS leader providing cloud PBX, contact centre and video; not regional to Australia but actively pursues the same SMB/mid-market customers and represents the global benchmark for the product category IGD sells.
- Optus: Second-largest Australian telco offering mobile, fixed broadband and unified communications to SMB and enterprise — overlapping portfolio that competes for the same customers IGD targets.
- Vocus Communications: Australian B2B telco and infrastructure provider offering fibre, hosted voice and SIP trunking to enterprise and wholesale — competes in IGD's SIP trunking and fibre internet lines with greater scale and wholesale reach.
Others
- 3CX: Software vendor whose communications platform powers IGD's entire Cloud PBX and On-Premise PBX offering; not a competitor but the upstream technology ecosystem dependency, with a global partner channel that includes other Australian resellers of the same product.
Direct peers
- Macquarie Telecom: Australian-listed telco (ASX: MAQ) serving SMB and enterprise with hosted PBX, mobile, data centre and cybersecurity offerings — the closest scaled analogue to IGD's bundled telco+IT model targeting Australian businesses.
- Next Telecom: Australian SMB-focused business telco offering hosted PBX, mobile, NBN and cloud services — comparable product mix, target segment and bundled value proposition to IGD.
- Cirrus Communications: Australian unified communications provider delivering cloud PBX and contact-centre solutions to SMBs — directly comparable in core UCaaS offering and customer profile.
- Pivotel Group: Australian mobile/MVNO-style provider delivering mobile connectivity to remote and distributed workforces — comparable to IGD CommsMobile in mobile virtual operator positioning and SMB/mobile-workforce targeting.
- MyNetFone: Australian UCaaS/hosted PBX provider offering cloud communications, SIP trunking and internet to SMBs — competes head-to-head with IGD in the same customer segment and product category.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Vault Corporation social profiles
Digital presenceThe Vault Corporation compliance and trust
Trust signalCompliance1 record
The Vault Corporation financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Vault Corporation leadership team
Management profileNumber of profiles
The Vault Corporation funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Vault Corporation M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Vault Corporation
What does The Vault Corporation do?
The Vault Corporation (now operating as IGD solutions) is an Australian telecommunications and IT solutions provider delivering 3CX-based unified communications, including hosted Cloud PBX, On-Premise PBX, SIP Trunking and mobile services, bundled with business internet (NBN, Fibre1000, 5G wireless) and managed IT services such as cloud hosting, cybersecurity and AES-256 encrypted backups branded as The Vaults. The company targets Australian SMBs and enterprises with month-to-month subscriptions, no per-user charges on PBX plans, and operates its own infrastructure across 9 data centre points of presence in Australian capital cities.
Is The Vault Corporation a public or private company?
The Vault Corporation is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Vault Corporation founded?
The Vault Corporation was founded in -1. It employs 11 to 50 people.
Where is The Vault Corporation based?
The Vault Corporation is headquartered in Sydney, Australia, in the Oceania region.
How does The Vault Corporation make money?
Six revenue lines are on record. Unified Communications (Cloud PBX/SIP Trunking) is the primary driver. The others are mobile Services (IGD CommsMobile), fibre Internet (FIBRE1000), PBX Hardware Sales, IT Managed Services and web Hosting & Domain Services.
Who are The Vault Corporation's main competitors?
Broad incumbents on record are Telstra, RingCentral, Optus and Vocus Communications. 3CX is listed as an others. Direct peers are Macquarie Telecom, Next Telecom, Cirrus Communications, Pivotel Group and MyNetFone.
Does The Vault Corporation have an API?
No public API is recorded for The Vault Corporation.
What industry is The Vault Corporation in?
The Vault Corporation's product category is Business Telecommunications and Unified Communications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 518.