What Vortec does

Vortec is a privately held Argentine information-technology services provider founded in 1998 and headquartered in San Juan, Argentina. The company serves private enterprises and government organizations exclusively, having explicitly opted out of the retail-consumer segment. Its offering is organized across eight service divisions: Soporte (server, terminal, network, and data-recovery maintenance with subscription agreements offering up to 25% cost reduction), Sistemas (custom desktop and web application development using SQL Server and MySQL, with multi-platform support across Windows, Mac OS X, Linux, and Solaris), Hosting (web hosting, email, domain registration, and reseller plans), Marketing (self-administered websites, Google AdWords, SEO, newsletters), Telefonía (Asterisk-based VoIP PBX supporting 100+ lines and 1,000+ extensions, IVR, and Call Center), Videovigilanciá (Hikvision-based CCTV), Alarmas (anti-theft EAS and intrusion alarms), plus a proprietary Vortec Nexo technical-assistance system with current-account billing and an online store/cases portal.

Revenue mechanics combine recurring subscriptions (hosting, technical-support agreements with up to 25% cost reduction), professional services (custom software, marketing), and hardware sales/installation (telephony, CCTV, alarms). Hosting plans are priced publicly at $199-$299/month, with reseller packs from $999-$1,999/month, and national (.com.ar) and international (.com) domain registration at $729 and $2,950 per year respectively. The go-to-market is direct enterprise sales with dedicated account management, augmented by self-serve channels (Casos Online case management, Vortec Store, WebMail, WebAdmin), online chat with technicians, and Google AdWords/SEO-led demand generation targeted at Argentine organizations.

Vortec's stated competitive positioning rests on 25+ years of refined procedures, continuously trained multi-disciplinary staff, an integrated proprietary platform stack (Vortec Nexo, Casos Online, WebAdmin), and partnerships with major technology vendors including Cisco, MikroTik, Ubiquiti, VMware, Citrix, Asterisk, Polycom, Hikvision, Furukawa, Yealink, Siemens, Digium, Sangoma, and Western Digital. The company has won two consecutive Premio Planeta awards (2011 and 2013) for quality and business prestige. The firm operates with 14 employees, no disclosed funding, no subsidiaries, and no international expansion beyond Argentina.

Name

Vortec

Legal name

VORTEC

Website

https://vortec.com.ar

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Vortec is a privately held Argentine IT services provider founded in 1998 in San Juan, offering technical support, custom software, hosting, VoIP telephony, CCTV, alarms, and digital marketing exclusively to private enterprises and government organizations.

Ownership category

akta.pro rank

Product category

Managed IT Services

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Managed IT services
• Custom software development
• Web hosting
• VoIP telephony
• Video surveillance

Headquarters

HQ city

San Juan

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Technical Support Services: Managed IT support services including server maintenance, terminal maintenance, data networks, and information care. Offered through subscription agreements with cost reduction benefits up to 25%.
2. Software Development: Custom application development including desktop and web applications. Client/server applications enabling multi-user simultaneous access across locations.
3. Hosting Services: Web hosting with domain registration, email accounts, and reseller plans. Plans range from Steel to Platinum tiers.
4. Telephony Solutions: VoIP systems, IVR, and Call Center solutions using Asterisk technology. Includes installation and configuration services.
5. Security Systems: Video surveillance (CCTV), alarm systems including anti-theft and intrusion detection. Hardware sales and installation services.
6. Marketing Services: Self-administered websites, internet advertising (Google AdWords), newsletters, and SEO services.
7. Domain Registration: National (.com.ar) and international (.com) domain registration services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Vortec is an IT solutions provider offering managed technical support, custom multi-platform software development, web hosting and domain registration, internet marketing services, Asterisk-based VoIP telephony (PBX, IVR, Call Center), CCTV video surveillance, and security alarm systems. The company exclusively serves private enterprises and government organizations, designing and implementing integrated technology infrastructure including servers, data/voice/video networks, and security systems across multiple independent business divisions.

Product overview

Vortec is an IT solutions provider for businesses and government organizations, offering an integrated portfolio of technology services. The core offering consists of Vortec Soporte (technical support and infrastructure maintenance), Vortec Sistemas (custom software development for desktop and web applications), Vortec Hosting (domain registration and web hosting with various plans), Vortec Marketing (web development, SEO, and online advertising), Vortec Telefonia (Asterisk-based VoIP telephony, IVR, and call center solutions), Vortec Videovigilancia (CCTV surveillance systems), and Vortec Alarmas (security and anti-theft alarm systems). Additional modules include Vortec Store (e-commerce), Casos Online (case management), WebMail (email client), and WebAdmin (hosting control panel). The company operates exclusively with private businesses and government agencies, not individual consumers.

Differentiator

Problem solved

Functional benefit

Products and services

• Vortec Soporte (Technical Support Services) Comprehensive technical support service providing technological backing for solving architecture problems and developing enterprise infrastructure, including server maintenance, terminal maintenance, data/voice/video networks, information care, and data recovery. Targeted at private enterprises and government organizations.
• Vortec Sistemas (Custom Software Development) Custom application development service creating client/server applications that enable company personnel to work on the same system and data simultaneously from any location, available as desktop and web applications. Targeted at enterprises needing multi-user, multi-location software.
• Vortec Hosting (Web Hosting and Domain Registration) Web hosting service including domain registration, email accounts, and tiered storage plans (Steel, Silver, Gold, Platinum) for businesses to establish their internet presence, plus reseller hosting plans for businesses wanting to resell hosting services.
• Vortec Marketing (Internet Marketing Services) Internet marketing service including self-administered websites, Google AdWords advertising, newsletters, and SEO (search engine optimization) to promote businesses online. Targeted at enterprises seeking online visibility.
• Vortec Telefonía (VoIP Telephony Solutions) IP telephony service based on Asterisk, including VoIP PBX with over 100 phone lines and 1000 extensions, IVR (Interactive Voice Response), and Call Center solutions for enterprise communications. Includes installation and configuration services.
• Vortec Videovigilancia (CCTV Video Surveillance) CCTV (Closed-Circuit Television) video surveillance system allowing businesses to monitor all areas, access archived images by date/time, and view real-time footage remotely via internet. Includes hardware sales and installation.
• Vortec Alarmas (Security Alarm Systems) Security alarm system including anti-theft (EAS) systems with tags, deactivators, and detectors, as well as intrusion alarms with modular expandability for phone/text notifications. Includes hardware sales and installation.
• Domain Registration Services Domain registration service for national (.com.ar / .net.ar / .org.ar / .gob.ar) and international (.com / .net / .org / .biz / .online) domains, with annual subscriptions and varying activation times.

Quantifiable outcome

• Up to 25% reduction in technical assistance costs with subscription agreement
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationNetworking equipment partner. Cisco provides enterprise-grade networking hardware and solutions integrated into Vortec's infrastructure offerings.
• MikroTikcoreTechnology or IntegrationNetworking solutions provider. MikroTik offers routers and wireless equipment used in Vortec's network infrastructure projects.
• UbiquiticoreTechnology or IntegrationWireless networking equipment manufacturer providing WiFi and networking solutions for enterprise deployments.
• VMwarecoreTechnology or IntegrationVirtualization platform partner providing server virtualization technology for Vortec's server farm implementations.
• AsteriskcoreTechnology or IntegrationOpen-source PBX platform used as the foundation for Vortec's VoIP telephony solutions, supporting features like IVR and Call Center.
• PolycomcoreTechnology or IntegrationVideo conferencing and voice solutions provider for enterprise communication systems.
• HikvisioncoreTechnology or IntegrationVideo surveillance equipment manufacturer providing cameras and recorders for Vortec's CCTV solutions.
• FurukawacoreTechnology or IntegrationStructured cabling and fiber optic solutions provider for network infrastructure installations.
• CitrixcoreTechnology or IntegrationVirtualization and remote desktop solutions provider for enterprise application delivery.

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Sangoma: Provider of Asterisk-based telephony hardware and UC software (Switchvox, PBXact) — Vortec lists Sangoma as a partner, and the two overlap in selling IP PBX and UC solutions to enterprises.
• Yeastar: International vendor of on-premise and cloud PBX systems, VoIP gateways, and call-center solutions for SMBs — directly comparable to Vortec's hosted telephony and IVR/Call Center offering.
• 3CX: International IP PBX vendor offering software-based PBX, IVR, and call-center features for SMBs and enterprises — directly comparable to Vortec's Asterisk-based PBX with 1000+ extensions and Call Center service.
• Dattatec: Long-standing Argentine web hosting and IT services provider offering domain registration, shared and reseller hosting, and managed services — directly comparable to Vortec's hosting division and reseller plans in the same local market.
• HostDime: Global hosting provider with significant Latin American operations offering dedicated servers, cloud hosting, and reseller programs — comparable to Vortec's Vortec Hosting tiered and reseller plans.
• DonWeb: Argentine hosting brand serving regional SMEs and resellers with domain registration, web hosting, and email — comparable to Vortec's Hosting and WebMail offerings in product line and geographic focus.

Broad incumbents

• Mitel: Global UCaaS and on-premise PBX vendor serving enterprises — comparable in IP PBX and UC space to Vortec Telefonia, but operating at much larger scale and broader geographic footprint.
• Iplan: Argentine IT and telecom provider serving enterprises with data centers, connectivity, cloud, and managed services — broader portfolio than Vortec but overlapping in hosting, networking, and managed IT services in Argentina.
• Movistar Empresas (Telefónica Argentina): Business unit of Argentina's incumbent carrier offering enterprise voice, VoIP, data, and cloud services — a much larger incumbent that overlaps with Vortec's telephony, networking, and hosting lines for Argentine enterprises and government.

Others

• Hikvision Argentina: Local arm of the global video-surveillance manufacturer that supplies Vortec's CCTV solutions — adjacent ecosystem supplier whose equipment Vortec integrates into its Videovigilancia offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/set
• LinkedInlinkedin.com/company/vortec-infrastructure

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vortec