What TalkTalk Wholesale Services does

PlatformX Communications (PXC), trading under the legal entities TalkTalk Communications Limited and Virtual1 Limited and formerly known as TalkTalk Wholesale Services, is the UK's largest independent wholesale telecommunications platform. Created through the 2023 demerger of TalkTalk into three entities (Consumer, Business Direct, PlatformX) and formally launched in 2024, PXC was seeded by TalkTalk's 2022 acquisition of Virtual1 and combines 20+ years of wholesale heritage with a software-defined network spanning 1,000+ Openreach Exchanges and 98%+ UK premises coverage.

PXC's technology stack is anchored by its award-winning 1Portal partner platform and an API suite that exposes Layer 2 and Layer 3 quoting, ordering, inventory, and SDN feature control (bandwidth upgrade, QoS, VLAN modification). The product portfolio covers FTTP, FTTC, SoGEA, EoFTTP/EoSOGEA, DIA, IP-VPN/MPLS, managed SD-WAN, and Layer 2 Ethernet connectivity, complemented by a Zoom-powered voice and collaboration stack (Phone, Contact Center, Workplace, AI Companion), a 1Cloud IaaS platform, a Cloud Exchange connecting to AWS, Microsoft Azure, Oracle, and Google Cloud via Equinix Fabric, and managed security including NETSCOUT-based DDoS mitigation, managed firewalls, and partner-led cyber protection through Acronis and F-Secure. MEF 3.0 Carrier Ethernet certification underpins the Ethernet assurance proposition.

PXC operates a wholesale-only B2B model, monetising through subscription and recurring connectivity, voice, cloud, and security services consumed by 1,000+ channel partners across seven segments — resellers, carriers, aggregators, system integrators, service providers, alt-nets, and consumer wholesale. Pricing is quote-based and tiered via a three-level Partner Programme (Pro, Power, Power+), with the company explicitly committed to never competing with its channel. Distribution runs through 1Portal self-service, API integration, and dedicated account management, supported by offices in Manchester (Salford Quays HQ), London, and Skopje, North Macedonia.

Name

TalkTalk Wholesale Services

Legal name

TalkTalk Communications Limited and Virtual1 Limited

Website

https://wholesale.talktalk.co.uk

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

PlatformX Communications (PXC), formerly TalkTalk Wholesale Services, is a UK wholesale telecommunications platform serving 1,000+ channel partners including carriers, aggregators, resellers, alt-nets, and consumer wholesalers. It delivers connectivity, voice, cloud, and security solutions through its 1Portal platform and UK-wide SDN covering 98%+ of premises.

Ownership category

akta.pro rank

Product category

Wholesale Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Wholesale Fixed Access & Bitstream Providers (HDAIABAF)

akta.pro secondary industries

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Wholesale telecommunications
• Connectivity services
• Cloud voice solutions
• Partner portal platform
• Managed security services

Headquarters

HQ city

Manchester (Salford Quays)

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Wholesale Connectivity Services: PXC generates revenue through wholesale connectivity services to channel partners including FTTP, FTTC, SoGEA, Ethernet, DIA, IP-VPN, and backhaul solutions. Partners purchase wholesale access to the network infrastructure to serve their end customers.
2. Voice & Collaboration Services: Revenue from Zoom-based voice, UCaaS and CCaaS solutions including Zoom Phone, Zoom Contact Centre, and collaboration tools. Consumable through 1Portal with real-time pricing.
3. Cloud & Security Services: Managed security solutions, cloud services (1Cloud IaaS, Cloud Exchange), DDoS mitigation, penetration testing, vulnerability assessments, and security software partnerships (Acronis, F-Secure).
4. Platform/API Access: Revenue from API access and portal usage for partners to automate quoting, ordering, and service management. Part of the overall partner ecosystem value proposition.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels6 records

Core offering

TalkTalk Wholesale Services (operating as PlatformX Communications / PXC) is a wholesale telecommunications platform that provides connectivity, voice, cloud, and security solutions to channel partners across the UK. Its portfolio spans FTTP, FTTC, SOGEA, EoFTTP, EoSOGEA, DIA, IP-VPN, Managed SD-WAN, Layer 2 Ethernet, backhaul, Zoom-powered voice/collaboration, IaaS, multi-cloud interconnect, and managed security services, all delivered via the 1Portal partner portal and API suite over a software-defined network covering 1,000+ Openreach Exchanges.

Product overview

PXC (PlatformX Communications) operates as a unified wholesale telecom platform offering Connectivity, Voice and Collaboration, Cloud and Security, and Managed Solutions. The platform is anchored by 1Portal, an award-winning partner portal with API suite, and spans over 1,000 Openreach Exchanges with 98% UK coverage. The connectivity portfolio includes FTTP (up to 1Gbps), SOGEA, FTTC, EoFTTP, EoSOGEA, DIA, IP-VPN (MPLS), Managed SD-WAN, and Layer 2 Ethernet. Voice and Collaboration is delivered via Zoom partnership (Zoom Phone, Zoom Contact Center, Zoom Workplace, Zoom AI Companion). Cloud and Security includes 1Cloud IaaS, Cloud Exchange (AWS/Azure/Oracle/Google Cloud via Equinix Fabric), Acronis Cyber Protect Cloud, F-Secure Total, Managed DDoS Mitigation, Managed Firewalls, Vulnerability Assessments, and Penetration Testing. The company serves 1,000+ partners including carriers, aggregators, resellers, and Alt-Nets.

Differentiator

Problem solved

Functional benefit

Brands

• 1Cloud: Infrastructure as a Service (IaaS) platform built across two Tier 3 data centres for ultimate resilience
• 1Portal
• Optical Exchange Backhaul
• Ethernet Exchange Backhaul

Products and services

• 1Portal Award-winning partner portal providing complete visibility of connectivity, voice, cloud, and security options. Enables real-time quoting, ordering, and management of solutions through an automated interface, with API integration for system synchronization.
• FTTP (Fibre to the Premises) Full fibre connectivity delivered directly to customer premises with speeds up to 1Gbps, providing ultra-fast, low-latency, and future-proof broadband for channel partners to deliver to end customers.
• SOGEA (Single Order Generic Ethernet Access) All-IP ready alternative to FTTC using copper and fibre technology without PSTN requirement, providing speeds up to 80Mbps downstream and 20Mbps upstream.
• FTTC (Fibre to the Cabinet) Cost-effective connectivity using fibre to cabinet and copper to premises, easily tailored with care level options to meet specific customer needs.
• EoFTTP (Ethernet over FTTP) Ethernet-quality connectivity using existing Openreach FTTP technology, combining reliability of Ethernet with high bandwidth and low latency of FTTP for a cost-effective solution.
• EoSOGEA (Ethernet over SOGEA) Ethernet-quality connectivity using Openreach SOGEA technology, providing a scalable upgrade path for customers transitioning from legacy products or upgrading from SOGEA.
• DIA (Direct Internet Access) Nationwide data connectivity directly from customer premise to core network with options for IP address ranges, managed CPE, and managed firewall with private cloud platform connections.
• IP-VPN (MPLS) Secure private network solutions using diverse connectivity options including Fibre Ethernet, EoFTTC, FTTP, Cellular Ethernet, Broadband FTTC, and ADSL.
• Managed SD-WAN Automated, intelligent multi-site Wide Area Network solution using internet connections with self-learning application-aware traffic management overlay, providing control and visibility over network behavior for high-performance customer networks.
• Layer 2 Ethernet Connectivity Wholesale Ethernet Layer 2 connectivity providing seamless data connectivity from customer premise to core network with options for Ethernet, EoFTTP, Broadband FTTC, and ADSL. MEF 3.0 certified.
• 4G Cellular Ethernet Rapid installation connectivity for remote or temporary locations supporting Internet Access, SIP, or MPLS with discreet interconnects routed back to PXC network.
• Network Backhaul High-capacity backhaul connecting key data centres and exchanges, including Optical Exchange Backhaul (up to 100Gb) and Ethernet Exchange Backhaul (1Gb to 10Gb), connecting local presence to key data centres.
• Zoom Voice & Collaboration Platform Next-generation collaboration platform including Zoom Workplace, Zoom Phone (VoIP with PBX features), Zoom Contact Center (omnichannel customer support), and Zoom AI Companion for unified communications and collaboration.
• 1Cloud (IaaS) Flexible, cost-effective, and highly scalable Infrastructure as a Service platform privately connected to the PXC network, built across two Tier 3 data centres for ultimate resilience with enterprise-grade hardware.
• Cloud Exchange Multi-cloud integration enabling private connections to AWS, Microsoft Azure, Oracle, and Google Cloud via Equinix Fabric without relying on the public internet, offering 50Mb to 10Gb Ethernet interface virtual cross connects.
• Managed DDoS Mitigation Cloud-based, globally-backed DDoS protection with multi-million-pound investment in NETSCOUT-based platform providing automated detection, response, and protection against DDoS attacks with global threat intelligence.
• Managed Firewalls Physical and virtual next-generation firewalls providing multi-layered security with firmware certification, updates, and critical vulnerability patching for channel partners and their customers.
• Acronis Cyber Protect Cloud Complete cyber protection solution with AI-based behavioral detection, full-image and file-level backup and recovery across 20+ platforms, and integrated cybersecurity and endpoint management for channel partners.
• F-Secure Total Complete security, privacy, and identity protection including Internet Security, AI-based Scam Protection, Identity Protection with breach alerts, and Privacy Protection for consumer and small business customers.
• Vulnerability Assessments External network scans identifying weaknesses and prioritizing critical vulnerabilities for remediation, leveraging Rapid7 Labs intelligence for internet-facing assets.
• Penetration Testing Comprehensive security testing covering API, web applications, infrastructure, PCI DSS compliance, cloud review, and firmware testing, with CREST and CHECK-accredited testers available.
• Managed Cloud Services Managed direct connections to third-party cloud environments supporting operational fitness and resilience while boosting end-user experience.
• Network Backhaul Infrastructure (Standalone) High-capacity, scalable, resilient network infrastructure deployed to 1,000+ Openreach Exchanges across Great Britain and Northern Ireland, supporting 10Gb or 100Gb NNIs for connecting local presence to key data centres.

Quantifiable outcome

• 99.995% network availability
• +3 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and strategic.

• CityFibrecoreStrategic or Co-development Partner · 1 April 2026Expanded portfolio with CityFibre Ethernet Flex and Business FTTP products. PXC launches CityFibre Business FTTP powering future of business connectivity.
• TroolicoreStrategic or Co-development Partner · 11 March 2025Partnership with independent broadband network operator Trooli to offer more reliable full-fibre broadband to rural areas of the UK. Enables PXC to access Trooli's FTTP network covering 410,000+ homes and businesses across South West, South East, East Anglia, and three Scottish counties. PXC aims to launch on Trooli's network in Q2 2025.
• ColtstrategicTechnology or Integration · 1 February 2025Partnership with Colt to drive high-bandwidth connectivity for the future. Collaboration enabling expanded network capabilities for partners.
• Zoom Video CommunicationscoreStrategic or Co-development Partner · 1 November 2023Strategic agreement signed November 2023 to power meetings, chat, phone, contact centre, webinars, and online events for UK channel. PXC offers Zoom Phone (6 million global users), Zoom Contact Center, and AI Companion to partners. Solutions available through 1Portal.
• EquinixcoreTechnology or IntegrationCloud Exchange uses Equinix Fabric, a world-leading interconnection platform, to enable private connections to AWS, Microsoft Azure, Oracle, and Google Cloud.
• AcroniscoreTechnology or IntegrationPartnership with global leader in data security for Acronis Cyber Protect Cloud - complete cyber protection including backup, recovery, and AI-based threat prevention.
• F-SecurestrategicTechnology or IntegrationPartnership with F-Secure providing internet security, scam protection, identity protection, and privacy protection for consumer and small business customers. F-Secure has 30 million customers worldwide and 35 years of security expertise.
• OpenreachcoreTechnology or IntegrationStrategic ongoing relationship with Openreach providing access to their network infrastructure. PXC has 100% Openreach coverage plus additional reach through Alt-Net relationships.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Daisy Communications: UK wholesale and indirect channel telecoms provider offering connectivity, cloud and voice to resellers and direct customers. Comparable product breadth and partner-led GTM.
• Virgin Media O2 Wholesale: Wholesale arm of Virgin Media O2 offering broadband, Ethernet and mobile services to resellers and carriers in the UK. Direct competitor on connectivity with overlapping partner base.
• TalkTalk Business: Sister entity created in the 2023 TalkTalk demerger (alongside PXC and TalkTalk Consumer). Sells to mid-market and enterprise customers, overlapping with PXC's partner channel on connectivity and voice.
• Gamma Communications: UK-listed wholesale communications provider selling connectivity, UCaaS and cloud services via channel partners. Comparable partner-first model and product portfolio, especially in hosted voice.
• BT Wholesale: BT's wholesale division serves UK resellers, carriers and ISPs with connectivity, voice and managed services. Most direct competitor to PXC in UK wholesale telecoms, with broader scale and incumbent position.
• Vodafone Wholesale: Vodafone's UK wholesale division provides fixed and mobile connectivity to channel partners and carriers. Competes with PXC on Ethernet, broadband and converged offerings.
• Colt Technology Services: UK-headquartered global enterprise network provider offering Ethernet, SD-WAN and voice. PXC has a partnership with Colt but also competes on high-bandwidth wholesale connectivity.
• FluidOne: UK channel-focused connectivity and cloud platform serving resellers and managed service providers. Competes with PXC on Ethernet, broadband and cloud aggregation across multiple carriers.

Broad incumbents

• CityFibre: UK's largest alt-net, building full-fibre infrastructure nationwide. PXC is a partner for CityFibre products but CityFibre increasingly sells direct to resellers, making it both ally and competitor.

Emerging players

• Spitfire Network Services: Independent UK wholesale ISP and network provider focused on Ethernet, SIP and broadband for resellers. Smaller scale than PXC but overlapping customer base and product mix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/talktalk-wholesale-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TalkTalk Wholesale Services