What YumaPOS does

YumaPOS is a cloud-based, all-in-one hospitality EPOS platform developed by Yumasoft Inc. (New York, USA) and operated in the UK via YUMA POS UK Ltd. The platform serves the hospitality sector - restaurants, cafes, takeaways, bars and pubs, bakeries, food trucks, and multi-site enterprise chains - across 13 countries on three continents, with a claimed installed base of over 10,000 locations. The core architecture is cloud-hosted with Android-based terminals and a web back office; a distinctive Smart Offline Mode allows the terminal to act as a server so the system continues to take orders and payments during internet outages and syncs once connectivity is restored. The product suite centres on a Back Office platform (menus, pricing, inventory, staff, financial reporting, multi-site analytics) and extends to a waiter app (YUMA Pad), a delivery driver app with Google Maps navigation, a Kitchen Display System, a self-service kiosk with digital queue, a commission-free branded online ordering website and mobile app, and a loyalty/marketing module with RFM-based customer segmentation. Third-party delivery aggregators (Just-Eat, Uber Eats, Deliveroo in Western markets; Yandex.Eda, Delivery Club, Cooper in Russian-speaking markets) integrate bidirectionally so orders flow directly into the POS rather than via separate tablets.

The company monetises primarily through recurring software subscriptions: a £35/month base EPOS licence plus £15/month per additional terminal, with optional add-on modules (Mobile App £20/month, Website £15/month, KDS £15/month, Driver App £5/month, YUMA Pad). Hardware is sold separately across five terminal tiers (YUMA Compact, Compact+, Pro, Pro Duo, SelfServe) with the YUMAPay PIN-on-glass payment terminal adding transaction-fee revenue. Go-to-market is direct: website-driven inbound enquiry with phone and WhatsApp sales for SMBs, and a dedicated enterprise field sales motion for multi-site operators with named account managers. The marketing strategy is SEO- and content-led (YUMA blog, EPOS education content) and reinforced through Trustpilot reviews and customer logo displays. The company's funding history is not disclosed in the source material, suggesting bootstrapped or founder-financed growth to date.

Name

YumaPOS

Legal name

Yumasoft Inc.

Website

https://yumapos.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

YumaPOS is a cloud-based, all-in-one hospitality EPOS platform serving restaurants, cafes, takeaways, bars, and multi-site chains across 13 countries. It integrates POS, kitchen display, waiter and driver apps, self-serve kiosks, online ordering, loyalty, and payments into a single Android/web system with offline capability.

Ownership category

akta.pro rank

Product category

Hospitality EPOS Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Hospitality EPOS software
• Cloud point-of-sale
• Restaurant management system
• Online ordering platform
• Kitchen display system

Headquarters

HQ city

Cheadle

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licence Subscriptions: Monthly recurring licence fees for EPOS software, with additional lower-rate terminal licences for multi-terminal setups. Subscription includes full platform access including back office, loyalty, online ordering integration, and support. Fees are agreed in advance and exclusive of VAT.
2. Add-on Software Modules: Additional paid modules including Mobile App (£20/month), Website (£15/month), Driver App (£5/month), Kitchen Display System (£15/month). These are optional add-ons to the core subscription licence.
3. Hardware Sales: Sale of EPOS terminals and hardware bundles including YUMA Compact, YUMA Compact+, YUMA Pro, YUMA Pro Duo, YUMA SelfServe, and YUMAPay card reader. Hardware is supplied with risk passing to customer on delivery and title passing on full payment.
4. Payment Processing (YUMAPay): Payment processing through YUMAPay upgrade offering integrated card acceptance with competitive rates and no PCI charges. Part of hardware revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

YumaPOS is a cloud-based, all-in-one electronic point-of-sale (EPOS) platform purpose-built for hospitality businesses. It combines front-of-house POS, back-office management, kitchen display, delivery driver and waiter apps, self-serve kiosks, online ordering, and loyalty tools into a single integrated system that syncs in real time across one or many venues. The company sells the software on a monthly subscription and additionally offers proprietary Android-based EPOS hardware terminals and integrated payment processing.

Product overview

YumaPOS is a cloud-based, all-in-one hospitality EPOS platform consisting of a core Back Office software complemented by mobile and hardware add-on modules. The Back Office serves as the central hub for menu management, inventory, staff, and analytics, while the ecosystem includes the YUMA Pad (waiter app) for tableside ordering, YUMA Driver App for delivery management, Kitchen Display System for kitchen operations, Self-Serve Kiosk for customer self-ordering, Online Ordering with branded website and mobile app, Marketing & Loyalty Tools for customer engagement, and Digital Queue for queue management. Hardware offerings span multiple terminal tiers (YUMA Compact, Compact+, Pro, Pro Duo, SelfServe) plus YUMAPay for integrated payment processing. All components share real-time data synchronization through the cloud platform.

Differentiator

Problem solved

Functional benefit

Products and services

• YUMA Back Office Cloud-based central control platform for menus, pricing, inventory, staff, loyalty programs, and real-time analytics across one or multiple hospitality venues.
• YUMA Pad (Waiter App) Mobile Android tableside ordering and payment application enabling waiters to take orders, manage course timing, apply modifiers, process QR code payments with e-tips, and send orders directly to the kitchen.
• YUMA Driver App Mobile delivery driver application with QR-code pickup, Google Maps route navigation, multiple payment acceptance, real-time order status updates, and cash flow management synced to the POS.
• YUMA Self-Serve Kiosk Self-ordering kiosk software with 27-inch touchscreen enabling customers to browse menus, customise orders with modifiers and combos, and pay without staff assistance, with digital queue integration.
• YUMA Kitchen Display System (KDS) Digital kitchen display that receives orders from the POS, shows order details, cooking times, and recipe versions, and allows kitchen staff to mark orders complete with real-time notifications to waiters.
• YUMA Online Ordering & Mobile App Commission-free branded website and iOS/Android mobile app for direct online ordering, with custom-domain hosting, SEO optimisation, QR code ordering, loyalty integration, and real-time menu sync with the POS.
• YUMA Marketing & Loyalty Tools Integrated marketing and loyalty platform offering automated rewards (points, promo codes, free items, combos, gift cards), push notifications, customer ratings, promotional video broadcasting, and RFM-based customer segmentation.
• YUMA Digital Queue Digital queue management system displaying real-time order status and promotional banners on screens, integrated with YUMA self-service kiosks and terminals.
• YUMA Compact Terminal Entry-level EPOS hardware terminal with 10.1-inch HD touchscreen, dual-core ARM Cortex A75 processor at 2.0 GHz, and built-in 58mm thermal printer.
• YUMA Compact+ Terminal Portable EPOS hardware terminal with 10.1-inch HD touchscreen, Qualcomm Hexa-core processor at 2.4 GHz, and built-in 80mm thermal printer.
• YUMA Pro Terminal Professional EPOS hardware terminal with 15.6-inch HD touchscreen, quad-core ARM Cortex A55 processor at 2.0 GHz, supporting external USB or Wi-Fi 80mm thermal printer.
• YUMA Pro Duo Terminal Professional EPOS hardware terminal with 15.6-inch HD touchscreen plus a 10.1-inch customer-facing screen for enhanced customer interaction at the point of sale.
• YUMA SelfServe Terminal Self-service kiosk hardware terminal with 27-inch touchscreen and octa-core processor (Dual-Core ARM Cortex-A78 2.2 GHz, Hexa-Core ARM Cortex-A55 2.0 GHz), including 80mm thermal printer.
• YUMAPay Payment Terminal Mobile integrated payment terminal upgrade for YUMA EPOS hardware, featuring a 5.5-inch capacitive touchscreen with PIN-on-glass, 4G/WiFi/Bluetooth connectivity, and competitive payment-processing rates with no PCI charges.

Quantifiable outcome

• Self-service kiosks can increase average sale value by 30% through suggested combos, modifiers, and upsells
• +2 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core.

• Just-EatcoreTechnology or IntegrationJust-Eat orders are received directly into the YUMA EPOS system, eliminating manual re-entry. Orders flow from the aggregator platform into the POS alongside dine-in and direct online orders, enabling unified order management.
• Uber EatscoreTechnology or IntegrationUber Eats orders integrate directly into the YUMA POS system alongside Just-Eat and Deliveroo, allowing kitchen and delivery management to handle aggregator orders through the same interface as direct orders.
• DeliveroocoreTechnology or IntegrationDeliveroo delivery orders flow directly into the YUMA EPOS, enabling unified order processing, kitchen routing, and delivery management without separate tablets or manual order entry.
• Google MapscoreTechnology or IntegrationGoogle Maps integration within the YUMA Driver App enables delivery drivers to navigate directly to customer addresses, optimising delivery routes and enabling real-time tracking.
• Yandex.EdacoreTechnology or IntegrationFor the Russian-speaking market, Yandex.Eda orders integrate directly into the YUMA POS system alongside other delivery aggregators.
• Delivery Club (Cooper)coreTechnology or IntegrationDelivery Club (operating as Cooper in some markets) orders integrate into the YUMA POS, enabling Russian-market hospitality operators to manage aggregator orders within the same system.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TouchBistro: iPad-based restaurant POS with front-of-house, back office, and online ordering — a comparable all-in-one hospitality solution targeting independent and multi-unit operators.
• Lightspeed Restaurant: Cloud POS designed for full-service restaurants, quick-service, and bars with integrated payments and online ordering — overlaps YumaPOS on hospitality workflow and multi-site reporting.
• Square for Restaurants: Block-owned POS and payments platform purpose-built for restaurants, including KDS, online ordering, and team management — directly competes with YUMA in the SMB hospitality segment.
• Toast: US-listed cloud-based restaurant POS platform with integrated payments, online ordering, KDS, and loyalty — the most direct large-scale competitor to YumaPOS in hospitality EPOS.
• Epos Now: UK-based cloud POS vendor targeting hospitality and retail SMBs with hardware bundles and subscription software — the most direct UK-centric competitor to YUMA.

Emerging players

• Deliverect: SaaS that integrates third-party delivery aggregator orders (Uber Eats, Just Eat, Deliveroo) directly into restaurant POS systems — partial overlap with YUMA's delivery aggregator integration story.
• Resy (American Express): Restaurant reservation and guest management platform with table-management and POS integrations — adjacent to YUMA's hospitality software stack but focused on front-of-house reservations.

Broad incumbents

• OpenTable: Established restaurant reservation, guest management, and POS-integrated platform — overlaps YUMA on hospitality front-of-house tooling and enterprise chain relationships.
• Clover (Fiserv): Fiserv's SMB POS and payments platform with app-based add-ons including restaurant workflows — a broader incumbent serving hospitality as one of many verticals.
• SumUp: European-headquartered POS and payments provider serving small merchants including cafes and takeaways — comparable SMB hospitality overlap and similar European distribution model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/yumapos

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about YumaPOS