CGS Immersive

Immersive Corporate Training Softwarecgsimmersive.com

CGS Immersive is the innovation lab of CGS, providing AI-powered roleplay (Cicero) and AR/VR (TeamworkAR) corporate training platforms with custom content, consulting, and managed services to enterprise customers across 30+ countries.

Company typePrivate
Founded1984
HeadquartersNew York, United States
Headcount5,001–10,000
GTM typeB2B
OfferingSoftware

What CGS Immersive does

CGS Immersive is the innovation lab and training transformation engine of CGS (Computer Generated Solutions), a privately held enterprise services group founded in 1984. The company provides AI-powered and immersive corporate training solutions built around two core platforms: Cicero, an AI-driven roleplay and coaching platform with modules spanning Roleplay, Assessment, Interview, Coach, XR, and Kiosk that generates dynamic, unscripted conversations with adaptive avatars; and TeamworkAR, an AR/VR collaboration platform for replicating hazardous or complex job settings. The technical stack integrates generative AI, NLP for sentiment and tone analysis, computer vision for scene understanding via smart glasses, and Model Context Protocol-based integrations with Salesforce, NetSuite, Microsoft Teams, and Slack. The company holds three patents in immersive technology.

The business operates an enterprise field sales motion targeting large organizations directly, with custom quote-based annual subscriptions, platform licensing, and bundled professional services including Transformation & Learning Consulting, Custom eLearning, Custom Immersive Learning, Instructor-led Training, and Immersive Learning as a Service. Customers span healthcare (Medtronic, Takeda, Edwards Lifesciences, Lantheus), retail and technology (Toshiba Global Commerce, Comcast, FICO), transportation (Scoot Airlines), financial services (BCA Financial, GitLab), and energy/chemicals (Nigeria LNG, SipChem), with delivery across 30+ countries and 30+ languages serving 2M+ learners annually through a workforce of 2,000+ dedicated L&D and emerging technology experts.

CGS Immersive firmographics

Firmographics

Name: CGS Immersive
Legal name: CGS Global Immersive Inc.
Website: https://cgsimmersive.com
Company type: Private
Founded year: 1984
Operating status: Operating
Headcount range: 5,001–10,000 employees
Short description: CGS Immersive is the innovation lab of CGS, providing AI-powered roleplay (Cicero) and AR/VR (TeamworkAR) corporate training platforms with custom content, consulting, and managed services to enterprise customers across 30+ countries.
Ownership category
akta.pro rank

CGS Immersive industry classification

Industry

Product category: Immersive Corporate Training Software
NAICS: Professional and Management Development Training (611430), Computer Training (611420), Software Publishers (5132), All Other Schools and Instruction (61169)
SIC: Services-Educational Services (8200), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
akta.pro primary industry: Creator Tools & Content Pipelines for Immersive Learning (VR lesson builders, 3D asset workflows) (EDAFAJAL)
akta.pro secondary industries: AR/VR & Immersive Learning Content Development (EDAGAKAI), Digital Twins & Scenario-Based Systems Training (Equipment/Process Simulators) (EDAFAJAJ)

Keywords

Immersive learning platforms
AI roleplay training
Corporate e-learning services
VR AR training solutions
Workforce development software

Where CGS Immersive is headquartered

Location

Headquarters

HQ city: New York
HQ country: United States
HQ region: North America

Offices2 records

Markets served

CGS Immersive business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

Enterprise Training Solutions: Custom immersive corporate training solutions including AI roleplay, XR/AR training, and custom content development delivered as ongoing service engagements with enterprise clients.
Professional Services: Transformation & learning consulting, custom eLearning development, custom immersive learning content creation, and instructor-led training services.
Platform Licensing: Licensing of Cicero and TeamworkAR platforms for enterprise-wide deployment with per-seat or enterprise licensing models.
Immersive Learning as a Service: Managed service delivery model for immersive training programs with ongoing support and content updates.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Enterprise Custom Solutions

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

CGS Immersive product offering

Product offering

Core offering

CGS Immersive is an innovation lab and enterprise training transformation engine that builds and sells the Cicero AI-powered roleplay platform and the TeamworkAR AR/VR collaboration platform for corporate workforce development. The company also delivers professional services including transformation consulting, custom eLearning, custom immersive learning content creation, instructor-led training, and a managed Immersive Learning as a Service offering.

Product overview

CGS Immersive is an innovation lab and training transformation engine offering a platform-plus-modules architecture built around two core products: Cicero and TeamworkAR. Cicero is an AI-powered roleplay and coaching platform that includes sub-modules for Roleplay, Assessment, Interview, Coach, XR, Kiosk, and Replay—all sharing a unified navigation, analytics, and security framework. TeamworkAR provides AR/VR collaboration solutions for immersive workplace training. Beyond the technology platforms, CGS Immersive delivers a suite of professional services including Transformation & Learning Consulting, Custom eLearning, Custom Immersive Learning, Custom Content Creation, Instructor-led Training, Immersive Learning as a Service, Manager Training Solutions, and Employee Training Solutions. The company serves enterprises across 30+ countries and 30+ languages, focusing on high-stakes industries including healthcare, manufacturing, financial services, and retail.

Differentiator

Problem solved

Functional benefit

Brands

Cicero Platform: AI-powered roleplay and coaching platform with products including Cicero Roleplay, Cicero Assessment, Cicero Interview, Cicero Coach, Cicero XR, and Cicero Kiosk
TeamworkAR
Cicero Roleplay
Cicero Assessment
Cicero Interview
Cicero Coach
Cicero XR
Cicero Kiosk

Products and services

Cicero Platform
TeamworkAR
Transformation & Learning Consulting
Custom eLearning
Custom Immersive Learning
Custom Content Creation
Instructor-led Training
Immersive Learning as a Service
Manager Training Solutions
Employee Training Solutions

Quantifiable outcome

53% faster employee onboarding
+8 more outcomes

Companies that use CGS Immersive

Customer profile

Named customers15 records

Segments9 records

Ideal customer profiles1 record

CGS Immersive technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature8 records

CGS Immersive partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered core and minor.

MicrosoftcoreTechnology or IntegrationTechnology integration partner. Microsoft logo displayed on homepage indicating collaborative relationship in enterprise learning solutions.
ApplecoreTechnology or IntegrationInnovative collaboration with Apple for immersive learning experiences. 40+ years of innovative collaborations with Apple, Google, Meta referenced.
GooglecoreTechnology or IntegrationTechnology partner for AI and immersive learning solutions. Collaborative relationship referenced in About page.
MetacoreTechnology or IntegrationPremier Work Partner status with Meta. Collaborative on VR/AR/XR training solutions using Meta's technology platforms.
IDCminorOthersAnalyst recognition for innovation in immersive learning and AI-powered training.
Brandon Hall GroupminorOthersAwarding body for Technology Excellence Award recognizing innovation in learning and development.
Training IndustryminorOthersIndustry analyst recognizing Top 20 Company Learning Services and Top 20 Company Custom Content Development.

Scale indicators24 records

Recent moves6 records

Expansion highlights6 records

CGS Immersive competitors and assessment

Company assessment

Direct peers

Skillsoft: Enterprise learning and talent development platform offering AI-driven training, content libraries, and leadership development. Directly comparable to CGS Immersive's enterprise corporate training stack and overlapping buyer base (L&D and HR leaders).
Mursion: AI-powered simulation and virtual roleplay platform for soft-skills, sales, and leadership training using lifelike avatars. Directly comparable to Cicero's AI roleplay and conversational coaching modules.
Degreed: Enterprise learning and skill-development platform focused on content aggregation, AI-driven learning paths, and workforce upskilling. Overlaps with CGS Immersive's skills-gap, AI-upskilling, and learner analytics narrative.
Cornerstone OnDemand: Cloud-based enterprise learning, talent management, and workforce readiness platform serving large organizations globally. Closely aligned with CGS Immersive's enterprise GTM, learning platform play, and integration with HR systems.
Strivr: Immersive VR training platform for frontline workforce skill development using headsets. Highly comparable to TeamworkAR and Cicero XR for hands-on, scenario-based enterprise training.
Docebo: AI-powered enterprise LMS and learning suite targeting mid-market and large enterprises with custom content, automation, and analytics. Comparable platform-plus-content model serving similar L&D buyers.

Emerging players

Interplay Learning: VR-based training for skilled trades, manufacturing, and maintenance. Comparable use cases to TeamworkAR's hands-on equipment/safety training but a narrower vertical focus.
Sweetrush: Custom learning solutions and immersive (VR/AR) content development agency serving enterprises. Comparable custom content development services to CGS Immersive's Custom eLearning/Immersive Learning services line.
Talespin: XR and AI-driven immersive learning platform focused on workforce skills and human performance. Comparable in AR/VR and AI roleplay modalities to Cicero + TeamworkAR, but with narrower enterprise footprint.

Broad incumbents

Coursera for Business: Large-scale online learning platform with a significant enterprise arm offering content, credentials, and AI capabilities. Comparable buyer segment (enterprise L&D) but a content/distribution model rather than custom immersive services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

CGS Immersive financial estimates

Financial estimate

Revenue estimate

Valuation estimate

CGS Immersive leadership team

Management profile

Number of profiles

CGS Immersive funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

CGS Immersive M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CGS Immersive

What does CGS Immersive do?

Is CGS Immersive a public or private company?

CGS Immersive is a private company. It is classified as corporate owned and is currently operating.

When was CGS Immersive founded?

CGS Immersive was founded in 1984. It employs 5,001 to 10,000 people.

Where is CGS Immersive based?

CGS Immersive is headquartered in New York, United States, in the North America region.

How does CGS Immersive make money?

Four revenue lines are on record. Enterprise Training Solutions are the primary driver. The others are professional Services, platform Licensing and immersive Learning as a Service.

Who are CGS Immersive's main competitors?

Direct peers on record are Skillsoft, Mursion, Degreed, Cornerstone OnDemand, Strivr and Docebo. Emerging players are Interplay Learning, Sweetrush and Talespin. Coursera for Business is listed as a broad incumbent.

Does CGS Immersive have an API?

No public API is recorded for CGS Immersive.

What industry is CGS Immersive in?

CGS Immersive's product category is Immersive Corporate Training Software. Its primary akta.pro industry code is EDAFAJAL, Creator Tools & Content Pipelines for Immersive Learning (VR lesson builders, 3D asset workflows), with a secondary code of EDAGAKAI, AR/VR & Immersive Learning Content Development. Its NAICS code is 611430 and its SIC code is 8200.