Always Hope
Always Hope LLC is a Louisiana-based outpatient mental health practice operating four clinics across the Baton Rouge and New Orleans metros plus telehealth, delivering therapy, psychiatric medication management, and specialized assessments to individuals, couples, families, children, LGBTQ+ clients, and veterans.
- Company typePrivate
- Founded2011
- HeadquartersPrairieville, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Always Hope does
Always Hope LLC is a private, multi-site outpatient mental health practice founded in 2011 and headquartered in Prairieville, Louisiana. The company delivers individual, couples, family, child/adolescent, and group therapy alongside psychiatric medication management, supported by a 40+ person clinical and administrative team that includes multiple psychiatric providers (MD, DNP, APRN) and licensed therapists with specializations in trauma, LGBTQ+ affirmative care, veteran/military issues, play therapy, and grief counseling. Operations span four physical offices across the Baton Rouge and New Orleans metropolitan areas (Prairieville, two Baton Rouge locations, and Metairie) plus a telehealth service line with dedicated telehealth-only providers and scheduling available seven days per week from 7am to 9pm.
The practice's technology footprint is modest and operationally focused: a secure client portal (alwayshope.clientsecure.me) handles paperwork, billing, and payments, and the practice offers GeneSight pharmacogenomic cheek-swab testing either in-office or by mail to inform psychiatric medication selection. The service catalog also includes a portfolio of assessment and documentation services — emotional support animal letters, IEP/504/ACT and college accommodation assessments, disability and FMLA paperwork, hormone replacement therapy and gender-affirming surgery assessments, and NEXUS letters for veterans — that complement the core therapy and medication management offering.
Revenue is generated primarily by billing third-party insurance carriers for outpatient psychotherapy and medication management on a recurring basis, with client responsibility for co-pays and deductibles. A secondary self-pay stream charges set per-session rates that vary by provider credentials, supplemented by sliding-scale and pro bono services for clients with financial hardship. The practice accepts 20+ insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Humana, United Healthcare, Medicare, Medicaid, and Tricare, and acquires patients via its website, insurance network directory listings, and direct phone/text/email intake. Always Hope is led by Practice Director Tracie Mincks, MA, LPC, CCTP, and operates as a founder-owned LLC with no disclosed external equity investment.
Always Hope firmographics
Firmographics- Name
- Always Hope
- Legal name
- always hope llc
- Website
- https://alwayshope4abetteru.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Always Hope LLC is a Louisiana-based outpatient mental health practice operating four clinics across the Baton Rouge and New Orleans metros plus telehealth, delivering therapy, psychiatric medication management, and specialized assessments to individuals, couples, families, children, LGBTQ+ clients, and veterans.
- Ownership category
- akta.pro rank
Always Hope industry classification
Industry- Product category
- Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGAEAH)
- akta.pro secondary industry
- Mental Health Counseling & Psychotherapy Services (EDALAFAB)
Keywords
Where Always Hope is headquartered
LocationHeadquarters
- HQ city
- Prairieville
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Always Hope business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Insurance-billed therapy and psychiatric services: The practice bills insurance providers directly for outpatient psychotherapy and medication management services. Clients are responsible for co-pays and deductibles as determined by their insurance plan after the Explanation of Benefits is processed.
- Self-pay services: Self-pay clients are charged at set rates for therapy and medication management, with different providers charging different amounts based on credentials. The practice offers sliding scale rates for financial hardship and some pro bono services.
- Specialized assessments and documentation: Additional revenue from specialized services including emotional support animal assessments, IEP/504/ACT/college accommodation assessments, disability assessments, hormone replacement therapy and surgery assessments, GeneSight testing, and NEXUS letters for veterans
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-covered services |
| Unit Pricing | Per session | Self-pay rates |
| Other | Pay-as-you-go | Sliding scale and pro bono |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Always Hope product offering
Product offeringCore offering
Always Hope is a mental health therapy and medication management practice that delivers outpatient psychotherapy and psychiatric services through four Louisiana offices and telehealth. Service offerings include individual, couples, family, and child/adolescent counseling, psychiatric evaluation and ongoing medication management, and specialized assessments such as GeneSight testing, emotional support animal documentation, IEP/504/accommodation evaluations, disability paperwork, gender-affirming assessments, and NEXUS letters for veterans.
Product overview
Always Hope is a mental health therapy practice offering a comprehensive range of mental health services across multiple Louisiana locations. The core offering consists of Mental Health Therapy (individual, couples, family, and child/adolescent counseling) combined with Medication Management services provided by physicians and psychiatric nurse practitioners. The practice also offers specialized assessment services including Emotional Support Animal assessments, IEP/504 accommodations, disability assessments, GeneSight genetic testing, and NEXUS letters for veterans. Services are delivered through in-person office visits across four locations (Prairieville, Baton Rouge Coursey, Baton Rouge Perkins, and Metairie) as well as telehealth-only options.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Therapy Individual, couples, family, and group counseling services provided by licensed therapists to address mental health concerns including anxiety, depression, trauma, and relationship issues. Targeted at adults, couples, families, and children/adolescents seeking outpatient psychotherapy.
- Medication Management Psychiatric medication evaluation, prescribing, and ongoing management provided by physicians and psychiatric nurse practitioners co-located with the therapy team. Targeted at clients needing medication support for mental health conditions.
- Child and Adolescent Therapy Counseling for children and adolescents addressing developmental challenges, behavioral issues, and emotional support tailored to younger clients ages 3 to 18.
- Couples Counseling Marriage and couples therapy helping partners improve communication, increase mutual respect, and strengthen relationships.
- Family Therapy Therapy addressing family dynamics, divorce, financial problems, parent-child conflict, and the impact of substance abuse or mental illness on the family unit.
- Grief Counseling Psychotherapy helping clients cope with the physical, emotional, social, spiritual, and cognitive responses to loss.
- Abuse or Trauma Recovery Trauma-focused cognitive behavioral therapy addressing the needs of children, adolescents, and adults with PTSD and difficulties related to traumatic life events.
- LGBTQ Support LGBTQ affirmative therapy helping individuals navigate stigma, discrimination, and related mental health challenges.
- Parenting Support Specialized therapy working with parents to address difficult parenting moments and manage past or present experiences affecting their relationship with their child.
- Play Therapy Therapeutic approach using play to help children ages 3 to 12 express themselves and resolve problems, delivered by licensed mental health professionals.
- Spiritual Support Counseling that accesses individual belief systems and uses faith in a higher power to explore areas of conflict in life.
- Career Counseling Guidance and support to help clients manage their journey through life, learning, and work changes, including college choices and career paths.
- Emotional Support Animal Assessments Assessment and documentation for emotional support animals prescribed by licensed mental health professionals for individuals with disabling mental illness.
- IEP/504, ACT and College Accommodation Assessments Assessments for children with learning or behavioral disabilities used to advocate for accommodations in K-12 and college settings, including IEP/504 plans and ACT accommodations.
- Hormone Replacement Therapy and Surgery Assessments Assessment and referral services for individuals seeking hormone replacement therapy or gender-affirming surgeries.
- Disability Assessments Short- or long-term disability and FMLA paperwork assessment and processing services.
- GeneSight Testing Genetic cheek swab testing that informs healthcare providers about how patients may respond to certain mental health medications, helping to avoid multiple medication trials; available in-office or by mail.
- NEXUS Letters Medical documentation detailing the connection between a veteran's current conditions and their military service.
Companies that use Always Hope
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles1 record
Always Hope technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Always Hope partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Always Hope competitors and assessment
Company assessmentDirect peers
- Two Chairs: Multi-location in-person plus virtual therapy practice with employed clinicians and an integrated client experience — closely mirrors Always Hope's clinic-plus-telehealth hybrid delivery model and specialist matching approach.
- Octave: Outpatient mental health practice operating multiple clinics with therapy and psychiatric services — comparable multi-location clinical model serving patients in-person with in-network insurance billing.
- Talkiatry: Multi-state psychiatric practice employing psychiatrists and therapists with in-network insurance billing and integrated therapy + medication management — directly comparable integrated-care model, though at national scale rather than regional.
- Ellie Mental Health: Franchise-style outpatient mental health practice network offering therapy, psychiatry, and assessments across many U.S. locations — comparable multi-site community mental health clinic model with employed clinicians and broad insurance acceptance.
Broad incumbents
- Headway: Tech-enabled platform that helps independent therapists run insurance-billed practices, including credentialing and billing — competes with Always Hope's clinic-based operating model by lowering barriers for solo therapists to accept insurance at scale.
- Grow Therapy: Practice management platform supporting mental health providers with insurance billing, scheduling, and telehealth — competing infrastructure layer for the same clinician pool Always Hope recruits from in Louisiana.
- Lyra Health: Employer-sponsored mental health benefit provider offering therapy and coaching through in-person and virtual care — adjacent go-to-market but overlaps on the integrated therapy + psychiatry delivery model.
Emerging players
- Brightside Health: Tele-mental-health provider combining therapy and medication management with a focus on depression and anxiety — competes for the same recurring therapy-and-medication patient population Always Hope serves in Louisiana.
- Bend Health: Virtual mental health provider for children, teens, and families offering therapy, psychiatry, and assessments — direct overlap with Always Hope's child/adolescent therapy, family therapy, and IEP/504 assessment services.
- Cerebral: Subscription-based tele-mental-health platform offering therapy and medication management online — competes for the same therapy-plus-medication patient demand Always Hope serves, with broader geographic reach but less local clinical depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Always Hope social profiles
Digital presenceAlways Hope financial estimates
Financial estimateRevenue estimate
Valuation estimate
Always Hope leadership team
Management profileNumber of profiles
Profiles10 records
Always Hope funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Always Hope M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Always Hope
What does Always Hope do?
Always Hope is a mental health therapy and medication management practice that delivers outpatient psychotherapy and psychiatric services through four Louisiana offices and telehealth. Service offerings include individual, couples, family, and child/adolescent counseling, psychiatric evaluation and ongoing medication management, and specialized assessments such as GeneSight testing, emotional support animal documentation, IEP/504/accommodation evaluations, disability paperwork, gender-affirming assessments, and NEXUS letters for veterans.
Is Always Hope a public or private company?
Always Hope is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Always Hope founded?
Always Hope was founded in 2011. It employs 51 to 100 people.
Where is Always Hope based?
Always Hope is headquartered in Prairieville, United States, in the North America region.
How does Always Hope make money?
Three revenue lines are on record. Insurance-billed therapy and psychiatric services are the primary driver. The others are self-pay services and specialized assessments and documentation.
Who are Always Hope's main competitors?
Direct peers on record are Two Chairs, Octave, Talkiatry and Ellie Mental Health. Broad incumbents are Headway, Grow Therapy and Lyra Health. Emerging players are Brightside Health, Bend Health and Cerebral.
Does Always Hope have an API?
No public API is recorded for Always Hope.
What industry is Always Hope in?
Always Hope's product category is Mental Health Services. Its primary akta.pro industry code is BPAGAEAH, Mental Health & Crisis Support Services, with a secondary code of EDALAFAB, Mental Health Counseling & Psychotherapy Services. Its NAICS code is 621420 and its SIC code is 8300.