Pomozi.Ba

What Pomozi.Ba does

Pomozi.ba (legal entity: Udruženje Pomozi.ba) is a nonprofit humanitarian association founded in 2012 and headquartered at Dr. Fetaha Bećirbegovića br. 8, Sarajevo, Bosnia and Herzegovina. The organization operates an online donation platform (pomoziba.org) that curates, verifies, and publicizes humanitarian campaigns for vulnerable populations in BiH and abroad. Its core products are the web-based donation platform with multi-channel payment rails — Bankart payment gateway (VISA/MasterCard/Maestro), PayPal, dedicated SMS shortcodes (17001-17048, 17205 at 2 KM per SMS), and integrations with KVIKO (BBI/Union/ASA), m-Intesa (Intesa Sanpaolo), and SIMPL (Sparkasse) bank apps — plus a portfolio of branded social programs: 'Obrok za sve' (Meal for All) distributing ~1,000 meals daily, 'Doniraj užinu' (Donate School Snacks) serving 700 children across 17 schools, 'Mjesečni paketi' (Monthly Packages) for vulnerable individuals, the 'Restoran dobre volje' (Restaurant of Good Will) network in Travnik, Bihać, Sarajevo, and Zenica, and international campaigns supporting 200 Syrian and 300 Palestinian orphans plus education scholarships via the 'Obrazovanje gradi BiH – Jovan Divjak' program. The underlying technology is provided by DOC.ba, with payment processing handled by Bankart (NLB Banka) and PayPal under SSL and PKI encryption.

The business model is donation-funded and free at the point of use: registration is free for campaign applicants and donors, no fees are charged to recipients, and PayPal transaction fees are the only third-party deductions per geography. Go-to-market is direct-to-consumer via the web platform, social media (Facebook, Instagram, YouTube), word-of-mouth sharing, and SMS appeals, supplemented by institutional distribution through the POMOZI.BA PRIJATELJI corporate sponsor program (Argeta, Unicredit, Messer, Violeta, OLX, Konzum, Varta, Obi, Sarajevski Kiseljak, Asa Banka, BamCard, BBI Banka, Union Banka, MBA, KORPA) and bank channel partners. Reported outcomes since founding include 2,000,000+ people helped and 100,000+ school snacks delivered; revenue and donation volumes are not publicly disclosed.

Name

Pomozi.Ba

Legal name

Udruženje Pomozi.ba

Website

https://pomoziba.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Pomozi.ba is a Sarajevo-based nonprofit association operating an online donation platform that runs humanitarian campaigns and social programs (meal distribution, school snacks, monthly packages, and orphan scholarships) for vulnerable populations in Bosnia and Herzegovina and selected Middle East countries, funded through individual donations and corporate sponsors.

Ownership category

akta.pro rank

Product category

Humanitarian Donation Platform

NAICS

Grantmaking and Giving Services (81321), Other Grantmaking and Giving Services (813219), Community Food Services (624210), Community Food and Housing, and Emergency and Other Relief Services (6242)

akta.pro primary industry

Humanitarian Pooled Funds & Rapid Response Financing (BPADAOAK)

akta.pro secondary industries

Refugee & Immigrant Support Services (BPAGAEAI), Emergency Preparedness & Response Funding (Public Health) (HLAJALAL)

Keywords

• Online donation platform
• Humanitarian fundraising
• Charity crowdfunding
• Nonprofit donations
• Vulnerable populations support

Headquarters

HQ city

Sarajevo

HQ country

Bosnia & Herzegovina

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Donation Processing: Pomozi.ba operates as a non-profit humanitarian organization. Revenue is generated through donations from individuals and organizations. PayPal charges transaction fees according to donor geography and laws. The organization facilitates donations but does not charge fees to recipients.
2. Corporate Partnerships: Corporate partners (Argeta, Unicredit, Messer, Violeta, Olx, Konzum, Varta, Obi, Sarajevski Kiseljak, Asa Banka, BamCard, BBI Banka, Union Banka, MBA, KORPA) support campaigns and operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels9 records

Marketing channels4 records

Core offering

Pomozi.ba operates an online donation platform that connects individual donors with humanitarian campaigns supporting vulnerable populations in Bosnia and Herzegovina and beyond. The platform facilitates monetary donations for medical treatments, food and hygiene packages, school snacks, daily meal programs via four 'Restoran dobre volje' locations, and international aid for orphans in Syria and Palestine. All campaigns are administrator-reviewed and processed through secure payment channels including Bankart payment gateway, PayPal, SMS codes, and multiple banking apps.

Product overview

Pomozi.ba is a non-profit humanitarian organization operating an online donation platform for humanitarian campaigns. The core product is a web-based platform enabling online monetary donations with simplified donation processes, campaign sharing capabilities, and secure payment processing. The organization runs multiple interconnected social service programs including: 'Obrok za sve' (Meal for All) distributing daily meals to vulnerable populations, 'Doniraj užinu' (Donate Snacks) providing school meals to children, and 'Mjesečni paketi' (Monthly Packages) delivering food and hygiene supplies to those in need. The 'Restoran dobre volje' (Restaurant of Good Will) network provides dignified dining for elderly and vulnerable citizens. International aid campaigns support orphans in Syria and Palestine, while education scholarship programs assist vulnerable children in Bosnia and Herzegovina. All programs are accessible through the main platform with multiple payment options including card payments, PayPal, and mobile banking apps.

Differentiator

Problem solved

Functional benefit

Brands

• Restoran dobre volje: Good Will Restaurant - a charitable dining initiative serving free meals to elderly, sick, and vulnerable citizens in multiple cities across Bosnia and Herzegovina including Sarajevo, Travnik, Bihać, and Zenica.
• Doniraj užinu
• Obrok za sve
• Mjesečni paketi

Products and services

• Online Donation Platform Web-based platform enabling online monetary donations for humanitarian campaigns with simplified donation process, campaign sharing via digital channels, and high security for all transactions. Targets individual donors wanting to support vulnerable populations in Bosnia and Herzegovina and beyond.
• Obrok za sve (Meal for All) Program preparing and distributing approximately 1,000 ready meals daily to elderly, sick, and vulnerable citizens across multiple cities in Bosnia and Herzegovina. Includes doorstep delivery for immobile recipients and restaurant-style dining in 'Restoran dobre volje' locations.
• Doniraj užinu (Donate Snacks) School snack donation program providing daily snacks for approximately 700 children from 17 schools in Bosnia and Herzegovina. Since 2014, has provided over 100,000 school snacks to children without one or both parents, children with developmental difficulties, and students from socially vulnerable families.
• Mjesečni paketi (Monthly Packages) Monthly food and hygiene packages delivered to socially vulnerable individuals including elderly, disabled, and those without regular income. Donations via dedicated phone number 17045 (2 KM per call).
• Restoran dobre volje (Restaurant of Good Will) Restaurant-style dining facilities in Travnik, Bihać, Sarajevo, and Zenica where elderly and vulnerable citizens can enjoy free meals in a dignified restaurant environment without waiting in lines.
• Jetimi Sirije (Orphans of Syria) Ongoing campaign providing monthly financial support to 200 orphan families in Syria (180 KM per family), educational center support, school supplies, clothing, and footwear for children.
• Jetimi Palestine (Orphans of Palestine)
• Obrazovanje gradi Bosnu i Hercegovinu – Jovan Divjak Scholarship program for vulnerable children and youth in Bosnia and Herzegovina. Has awarded 8,645 annual scholarships. Campaign aims to collect 50,000 KM for 50 annual scholarships for 2026/2027 school year.
• Humanitarian Campaigns Individual fundraising campaigns for medical treatments, living condition improvements, education support, and emergency assistance for vulnerable populations across Bosnia and Herzegovina and beyond.

Quantifiable outcome

• 2,000,000+ people helped since 2012
• +5 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

24 partnerships are on record, tiered minor, moderate and core.

• ArgetaminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• UnicreditminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• MesserminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• VioletaminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• OlxminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• KonzumminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• VartaminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• ObiminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• Sarajevski KiseljakminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• Asa BankamoderateChannel Partner/ Reseller/ DistributorBank partner enabling donations through KVIKO app and standard bank transfers for Pomozi.ba campaigns
• BamCardminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• BBI BankamoderateChannel Partner/ Reseller/ DistributorBank partner enabling donations through KVIKO app and standard bank transfers for Pomozi.ba campaigns
• Union BankamoderateChannel Partner/ Reseller/ DistributorBank partner enabling donations through KVIKO app and standard bank transfers for Pomozi.ba campaigns
• MBAminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• KORPAminorOthersCorporate partner supporting Pomozi.ba campaigns as part of the POMOZI.BA PRIJATELJI program
• NLB BankacoreTechnology or IntegrationPrimary banking partner providing Bankart payment gateway for secure card transaction processing. NLB Banka guarantees data security through SSL and PKI systems for all payment processing on the platform.
• BankartcoreTechnology or IntegrationPayment gateway provider processing card payments (VISA, MasterCard, Maestro) with secure SSL and PKI encryption. All payment processing occurs on Bankart pages; Pomozi.ba platform does not store card data.
• PayPalcoreTechnology or IntegrationInternational payment processor enabling donations from abroad. PayPal charges transaction fees according to donor geography and applicable laws.
• Intesa Sanpaolo Banka BiHmoderateChannel Partner/ Reseller/ DistributorBank partner enabling donations through m-Intesa mobile application, one-time or recurring, for Pomozi.ba campaigns
• Sparkasse BankmoderateChannel Partner/ Reseller/ DistributorBank partner enabling fee-free donations through SIMPL app's 'Doniraj' function for Pomozi.ba campaigns
• Bosnian-Herzegovinian Football RepresentativeminorOthersAnonymous donor whose initial donation enabled the start of the Palestine orphans support project
• Jericho FondacijaminorOthersOrganization mentioned in context of treatment funding for Hasib Kepeš
• Bosna Hersek Yardımlaşma DerneğiminorOthersTurkish-Bosnian humanitarian association facilitating donations from Turkey for Pomozi.ba campaigns
• Humanity International Foundation SwitzerlandminorOthersSwiss foundation facilitating donations from Switzerland for monthly support campaigns (e.g., Azemina Pleho)

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mercy Corps: Large international humanitarian organization operating globally; comparable as a broader-scale humanitarian donor platform with overlapping programs (food security, education, emergency response).
• Muslim Aid: International faith-inspired humanitarian organization with operations in the Balkans and Middle East; comparable in mission, multi-country aid footprint, and donor mobilization model.

Direct peers

• GlobalGiving: Global crowdfunding marketplace for nonprofits; directly comparable as a vetted donation platform with multi-geography donor reach and project-based (not individual-cause) verification.
• WhyDonate: Netherlands-based donation platform for individuals and nonprofits across Europe; directly comparable for its multi-currency online donation infrastructure serving personal humanitarian causes.
• JustGiving: UK-based donation and crowdfunding platform for individuals and charities; comparable as an online donation platform with multi-payment capability and verified charity campaigns.
• Caritas Bosnia and Herzegovina: National Caritas entity in BiH providing humanitarian aid, food programs, and social assistance; direct competitor in the BiH humanitarian-aid space with overlapping beneficiary segments.
• Merhamet: Long-standing Bosnian humanitarian organization providing food parcels, meals, and social aid; directly comparable as a BiH-based humanitarian NGO operating similar food and welfare programs.
• GoFundMe: Global crowdfunding platform for personal causes; directly comparable as a peer-to-peer donation platform serving individual humanitarian campaigns — same business model, donor-side interface, and beneficiary verification logic.
• Red Cross of Bosnia and Herzegovina: National Red Cross society in BiH; directly comparable as a humanitarian organization providing food aid, social support, and emergency response across the same geography and beneficiary segments.

Regional players

• Razom for Ukraine: Diaspora-driven humanitarian organization supporting Ukraine; comparable as an Eastern European humanitarian nonprofit leveraging diaspora donations and international campaigns for crisis-affected beneficiaries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@pomoziba7171
• Facebookfacebook.com/pomozi.ba
• Instagraminstagram.com/pomozi.ba
• LinkedInlinkedin.com/company/pomozi.ba

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pomozi.Ba