PatriotPay

Name

PatriotPay

Legal name

Patriot Pay, LLC

Website

https://patriotpay.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)

Keywords

• AI patient billing
• Healthcare revenue cycle
• Medical billing software
• Patient payment platform
• EHR integrated billing

Headquarters

HQ city

Manchester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Subscription-based AI billing platform sold to healthcare organizations. Pricing not publicly disclosed; sold through direct sales with demo and implementation process. Typically 3-week onboarding with dedicated configuration support included.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

PatriotPay provides an AI-powered patient billing platform for healthcare organizations that covers the entire patient billing lifecycle through four integrated modules—Predict, Engage, Assist, and Resolve. The platform predicts payment likelihood, personalizes patient outreach in 100+ languages, offers 24/7 AI billing agents to answer questions and process payments, and delivers flexible resolution paths including payment plans. It integrates with 31+ practice management and EHR systems (Epic, Oracle Health, eClinicalWorks, athenahealth, etc.) to provide real-time balance and patient data synchronization.

Product overview

Patriot Pay is a unified AI-powered patient billing platform designed specifically for healthcare organizations. The platform consists of four integrated modules—Predict, Engage, Assist, and Resolve—that cover the entire patient billing lifecycle from balance prediction to resolution. Predict uses AI to analyze payment likelihood and determine optimal outreach strategies. Engage delivers personalized, multilingual communication across SMS, email, and e-statements. Assist provides 24/7 AI billing agents that answer questions and process payments conversationally. Resolve offers flexible payment options including one-tap checkout and payment plans. An optional Insights dashboard provides real-time performance visibility. The platform integrates with 31+ practice management and EHR systems including Epic, Oracle Health, eClinicalWorks, and athenahealth, and supports multilingual communication in 100+ languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Patriot Pay Predict AI-powered payment likelihood analysis module that analyzes patient data including payment history, balance type, timing, and engagement behavior to determine optimal outreach strategies, timing, and channels for each patient account.
• Patriot Pay Engage Personalized patient outreach module that coordinates intelligent communication across text, email, and e-statements in 100+ languages, ensuring every patient receives tailored billing communication based on their balance, status, and behavior.
• Patriot Pay Assist 24/7 AI billing agent module providing patients instant answers to billing questions in plain language, processing payments, enrolling in payment plans, and escalating complex issues to human billing specialists with full context.
• Patriot Pay Resolve Payment resolution module offering flexible payment options including pay-in-full, partial payments, one-tap checkout, payment plans, and escalation workflows to close accounts without friction and prevent balances from aging into collections.
• Patriot Pay Platform Version 2.0 Platform Version 2.0 featuring improved AI Billing Agents with deeper data access, sharper denial reasoning, and more advanced conversational intelligence for the patient billing platform.

Quantifiable outcome

• Patient collections increase of 3-10x compared to paper statements
• +6 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration31 records

AI capability7 records

Feature5 records

Partnerships

18 partnerships are on record, tiered core.

• EpiccoreTechnology or IntegrationFull ADT, billing, and A/R feed integration with Epic EHR platform. Epic is one of the most widely deployed EHR systems in the U.S., making this integration a critical capability for healthcare billing platforms targeting enterprise healthcare organizations.
• Oracle Health (Cerner)coreTechnology or IntegrationCerner Millennium & Revenue Cycle connection integration with Oracle Health platform. Provides real-time balance and patient data synchronization for healthcare organizations using Oracle/Cerner systems.
• eClinicalWorkscoreTechnology or IntegrationReal-time balance and patient data sync integration with eClinicalWorks practice management system. Supports comprehensive data exchange for billing optimization.
• athenahealthcoreTechnology or IntegrationathenaClinicals + Collector integration providing complete practice management and billing data connectivity for athenahealth users.
• NextGencoreTechnology or IntegrationNextGen PM and EHR data bridge integration connecting to NextGen Healthcare practice management systems.
• MEDITECHcoreTechnology or IntegrationMEDITECH Expanse and legacy platform support for healthcare organizations using MEDITECH EHR systems.
• Allscripts (Veradigm)coreTechnology or IntegrationVeradigm and Practice Management sync integration with Allscripts/Veradigm EHR and PM platforms.
• Greenway HealthcoreTechnology or IntegrationGreenway Intergy and PrimeSUITE connectivity integration for practices using Greenway Health practice management systems.
• Practice FusioncoreTechnology or IntegrationCloud-native EHR direct API access for Practice Fusion users, enabling seamless integration with Patriot Pay billing platform.
• DrChronocoreTechnology or IntegrationiPad EHR and billing automation link for DrChrono users, providing integrated data exchange for patient billing.
• TebracoreTechnology or IntegrationKareo/PatientPop combined platform sync integration with Tebra's combined Kareo and PatientPop systems.
• AdvancedMDcoreTechnology or IntegrationComplete PM and billing data access integration with AdvancedMD practice management system.
• CareCloudcoreTechnology or IntegrationCharts and Central billing integration with CareCloud EHR and practice management platform.
• WebPTcoreTechnology or IntegrationRehab therapy-specific billing bridge integration for WebPT users in physical therapy and rehabilitation settings.
• ChiroTouchcoreTechnology or IntegrationChiropractic PM direct connection integration with ChiroTouch practice management for chiropractic offices.
• ModMedcoreTechnology or IntegrationSpecialty EHR and PM data bridge integration with ModMed (Modernizing Medicine) platform serving specialty practices.
• NetsmartcoreTechnology or IntegrationBehavioral health PM integration with Netsmart platform for behavioral health and human services organizations.
• CareLogiccoreTechnology or IntegrationCommunity health and FQHC billing sync integration with Qualifacts CareLogic platform for community health centers.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Waystar: Waystar is a large revenue cycle management platform whose Patient Engagement/Estimates and Payments suite covers patient billing, statements, and outreach across health systems. It is a broader incumbent that competes for the same buyer wallet in patient AR.
• Tebra: Tebra is a full practice management, EHR, and patient experience platform (formed from Kareo + PatientPop) that includes patient intake, communications, and payment tools. It is a broad incumbent where patient billing is one module among many.

Direct peers

• Collectly: Collectly provides AI-powered patient billing, statement automation, and digital outreach for healthcare practices. It is a direct competitor in the same AI-driven patient payments niche Patriot Pay serves.
• Inbox Health: Inbox Health provides a patient-first billing platform that combines statements, text/email outreach, AI-driven billing agents, and payment plans. It is a direct competitor focused on the same FQHC and specialty practice segments Patriot Pay targets.
• Cedar: Cedar is a leading patient billing and engagement platform that provides AI-powered statements, payments, and billing support to healthcare providers. It directly overlaps with Patriot Pay's Predict/Engage/Assist/Resolve lifecycle, targeting the same providers and patients.
• HealthPay24: HealthPay24 offers a patient payments, billing, and engagement platform with omnichannel outreach and EHR integration for hospitals and physician groups. It competes with Patriot Pay for the same self-pay AR use case.
• Salucro Healthcare Solutions: Salucro is a patient payments platform that integrates with EHR/PM systems to deliver personalized billing and propensity-to-pay scoring. It overlaps with Patriot Pay's AI-scored, multi-channel patient billing workflow.

Emerging players

• Notable Health: Notable Health automates patient-facing workflows and billing outreach using AI agents tied to EHR systems. It competes with Patriot Pay on AI-led patient billing and intake workflows.
• HealthPay Inc: HealthPay offers patient billing and engagement tools targeted at hospitals and physician groups with self-pay AR use cases. It operates in the same sub-segment as Patriot Pay but typically serves smaller provider footprints.
• PatientBond: PatientBond provides patient engagement and outreach including billing-related communications, with psychographic segmentation. It is an adjacent player whose outreach and reminder use cases partially overlap with Patriot Pay's Engage module.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PatriotPay