Essence SmartCare

What Essence SmartCare does

Essence SmartCare is an Israel-based IoT platform provider, founded in 2014 and operating as a subsidiary of privately-held Essence Group, that develops telecare and digital health solutions for senior and assisted-living populations. The company's product architecture is organized around three platform pillars: Care@Home, a multi-service in-home telecare platform with control panels (C7000/C8000 series), a broad sensor portfolio (PIR motion, door/window, bed, chair, smoke, flood, CO, gas), and wearable emergency pendants; VitalOn, a unified telehealth platform with digital health devices (blood pressure, pulse oximeter, thermometer, glucose meter, weight scale, activity tracker) for chronic disease management and hospital-at-home programs; and Umbrella mPERS, an LTE Cat-M mobile personal emergency response device. Its technical differentiation rests on MDsense, a proprietary AI-driven radar-based fall sensor that requires no wearable and works in any lighting condition, and Intelligent Voice Activation (IVA), which enables hands-free emergency calling via always-on voice commands. Care@Home Pro layers predictive behavioral analytics on top of sensor data to detect deviations from learned daily routines.

The business is monetized through a B2B enterprise model with three intertwined revenue streams: (1) hardware device sales to service providers and government programs, (2) recurring platform/SaaS subscription for monitoring and CareView cloud management, and (3) professional services for implementation, training, and ongoing support of large-scale digital care transformations. Go-to-market combines direct enterprise field sales to healthcare providers and government/council care programs with a deep channel partner network spanning medical monitoring companies, telecom operators, security providers, and charities across more than 11 countries (UK, Israel, Spain, France, Germany, Australia, USA, Brazil, Switzerland, Netherlands, Slovenia). The customer base is anchored by large public-sector deployments such as the 140,000-device Community of Madrid program and Colchester City Council, alongside recurring channel partners including Medical Guardian, LifeStation, Guardian Alarm, TeleHelp, Telekom Slovenije, and Curena AG (Swiss Red Cross). Across its lifetime, Essence SmartCare has deployed over 1 million connected devices, positioning it to benefit from structural tailwinds such as the UK's PSTN switch-off and rising demand for ageing-in-place solutions.

Name

Essence SmartCare

Legal name

Essence SmartCare

Website

https://essencesmartcare.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Essence SmartCare, an Israel-based subsidiary of Essence Group, provides IoT telecare and digital health platforms (Care@Home, VitalOn, Umbrella mPERS, MDsense radar fall detection) to monitoring companies, telecom operators, senior care facilities, and government care programs across more than 11 countries.

Ownership category

akta.pro rank

Product category

Telecare and Digital Health IoT Platforms

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Electromedical & Electrotherapeutic Apparatus (3845), Services-Home Health Care Services (8082)

akta.pro primary industry

Elder Care, Assisted Living & Fall Detection Systems (HLACAPAF)

akta.pro secondary industries

Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB), Fall Detection, Safety & Emergency Response (PERS, Smart Home Health Sensors) (HLAHACAG), Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ), Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE)

Keywords

• Telecare platforms
• Senior care IoT
• Remote patient monitoring
• Personal emergency response
• Digital health devices

Headquarters

HQ city

Herzliya

HQ country

Israel

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Operations

Revenue model

1. Hardware Device Sales: Sale of IoT devices including control panels/gateways, fall detection sensors, wearables/pendants, activity sensors, safety detectors, and digital health devices. Devices are sold to service providers, care facilities, and through channel partners.
2. Platform/SaaS Monitoring Services: Ongoing monitoring services through the Care@Home, VitalOn, and Umbrella platforms. Service providers pay for platform access and monitoring capabilities which enable remote care delivery to end users.
3. Enterprise/Council Deployments: Large-scale deployments to government bodies, councils, and healthcare organizations for digital transformation of care services. Revenue from equipment supply, training, and ongoing technical support.
4. Professional Services: Implementation, training, and technical support services for deployment of digital care transformation projects

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Essence SmartCare develops and sells IoT-based telecare and digital health platforms, including hardware devices (fall sensors, wearables, control panels, vital signs monitors) and software platforms (Care@Home, VitalOn, Umbrella mPERS) that enable remote monitoring and emergency response for seniors aging in place. The company sells these integrated solutions primarily to B2B customers such as care service providers, monitoring stations, telecom operators, and government/council care programs, who deploy and monitor the technology for end-user seniors.

Product overview

Essence SmartCare offers a unified digital health and telecare platform architecture centered on three main solutions: Care@Home (core telecare platform), VitalOn (telehealth platform), and Umbrella mPERS (mobile emergency response). Care@Home is the multi-service telecare platform providing comprehensive activity monitoring, emergency response, and fall detection through interconnected hardware (control panels, sensors, wearables) and software (CareView cloud management). The platform includes specialized sub-products: PERS+/PERS-E for emergency response, Family for household monitoring, and Pro for advanced predictive analytics. VitalOn extends the ecosystem with digital health devices including blood pressure monitors, pulse oximeters, thermometers, glucose meters, weight scales, and activity trackers for remote patient monitoring. Umbrella provides mobile protection with LTE Cat-M connectivity and built-in fall detection. MDsense adds radar-based fall detection as an add-on module. All solutions integrate through a central control panel architecture (C7000/C8000 series) with cloud connectivity for monitoring station integration.

Differentiator

Problem solved

Functional benefit

Brands

• Care@Home: Multi-service telecare platform providing in-home and outdoor care monitoring for aging-in-place
• VitalOn
• Umbrella
• MDsense

Products and services

• Care@Home Multi-service telecare platform enabling seamless in-home and outdoor care monitoring for aging in place. Provides comprehensive activity monitoring, emergency response, and fall detection through interconnected sensors and control panels. Sold to B2B service providers, monitoring stations, councils, and healthcare organizations.
• Care@Home PERS+ Enhanced social alarm system with advanced emergency alerting capabilities including voice recognition and fall detection technologies, enabling seniors to request help from anywhere in their home. Sold through service providers and channel partners.
• Care@Home Family Customized care solution with an advanced interface allowing family members to monitor elderly relatives requiring partial or full daily monitoring, with a flexible rule engine and family monitoring app.
• Care@Home Pro Advanced telecare solution that learns and adapts to individual daily behavior, providing personalized proactive alerts with different severity levels based on deviation from routine. Includes the CareView cloud-based management platform.
• MDsense Wireless radar-based fall sensor using an advanced AI detection algorithm. Does not require the resident to wear any device. Detects falls in any lighting condition including total darkness, differentiates between people and animals, and identifies resident position.
• Care@Home Communicator 2 Smart emergency response device with Intelligent Voice Activation (IVA) technology. Enables residents to call for help using voice commands when a panic button cannot be pressed, with voice extender for two-way communication.
• Care@Home Control Panel C7000 Series Central communication gateway supporting Cellular + Ethernet + PSTN + BLE connectivity for managing and communicating with peripheral devices in the Care@Home system.
• Care@Home Control Panel C8000 Series Advanced control panel with Cellular + Ethernet + WiFi + BLE connectivity providing enhanced central hub capabilities for Care@Home system management.
• Care@Home Emergency Pendant Advanced (EPA) Wearable emergency device with built-in fall detection and panic button alert. Industry-leading accuracy for real fall scenario detection. Usable indoors and outdoors with optional Active service for extended coverage.
• EPP Collection - Fashionable Wearables Jewelry-style emergency pendant collection designed for discerning seniors wanting safety without the stigma of wearing a traditional emergency device. Fully integrated with the Care@Home platform.
• Care@Home PIR Motion Detector Wireless Passive Infra-Red motion detector for inactivity detection indoors, integrated with the Care@Home platform solutions.
• Care@Home Door/Window Sensor Wireless indoor magnetic sensor for doors and windows integrated with the Care@Home platform for monitoring entry and exit.
• Care@Home Bed Sensor Monitoring sensor pad for beds to track resident presence and movement, integrated with the Care@Home product suite.
• Care@Home Chair Sensor Monitoring sensor pad for chairs to track resident movement on and off their chair, integrated with the Care@Home product suite. Warns about extended sitting, wandering, and potential falls.
• Care@Home Smoke Detector Wireless smoke detector integrated into the Care@Home product suite with photoelectric detection technology, local temperature measurement, and extreme temperature alerting.
• Care@Home Flood Detector Early warning wireless flood detector for high-risk areas such as basements, near air conditioners, washing machines, and sinks.
• Carbon Monoxide Detector Household carbon monoxide detector with electrochemical sensor. Sounds intermittent auditory alarm when CO levels exceed specified threshold. 5-year sensor and battery life.
• Gas Detector Household toxic gas detector for butane, propane, methane, city gas, natural gas, and other flue gases. 5-year sensor lifespan with LED indicators and automatic reset.
• VitalOn Unified TeleHealth and TeleCare platform enabling proactive and predictive monitoring for a wide range of health conditions at home or on-the-go. Combines remote patient monitoring, wellness tracking, and telecare in one connected platform with redundant connectivity (Wi-Fi and cellular) and power supply.
• VitalOn Blood Pressure Monitor Wireless blood pressure monitor for remote patient monitoring, integrated with the VitalOn platform.
• VitalOn Pulse Oximeter Wireless pulse oximeter for remote vital signs monitoring, integrated with the VitalOn platform.
• VitalOn Thermometer Two-in-one infrared thermometer for remote temperature monitoring, part of the VitalOn platform.
• VitalOn Blood Glucose Meter Wireless blood glucose monitor for chronic disease management and remote patient monitoring via the VitalOn platform.
• VitalOn Weight Scale Wireless weight scale for remote monitoring of patients. Automatic ON/OFF activated by stepping on it with seamless data transmission to the cloud via the VitalOn platform.
• VitalOn Activity Tracker Bracelet Activity tracker continuously monitoring lifestyle parameters including sleep, mobility, heart rate, steps, calories, and distance. Part of VitalOn platform with IP68 waterproof rating.
• Umbrella mPERS Mobile Personal Emergency Response System (mPERS) based on LTE Cat-M cellular with built-in fall detection. The smallest all-in-one voice-controlled mPERS device on the market for senior protection on-the-go, with geolocation, indoor positioning, and two-way voice communication.
• Care@Home Epilepsy Monitoring System Bed movement monitor for epilepsy seizure detection and alerting, integrated with the Care@Home platform.
• Care@Home Enuresis Monitor Wired incontinence alarm monitor for bed monitoring, integrated with the Care@Home product suite.
• CareView Cloud-based control panel management solution allowing viewing and managing of single or multiple control panels. Helps reduce operational costs and optimize resource utilization for service providers.

Quantifiable outcome

• Deployed over 1 million connected digital devices internationally
• +3 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

18 partnerships are on record, tiered core, major and minor.

• One CommunitycoreStrategic or Co-development Partner · 31 March 2026Partnership with Hampshire-based charity supporting vulnerable adults to complete digital care transformation. Essence deployed its AI-enabled telecare platform enabling proactive, remote care services as part of transition from analogue systems. Supports future service innovations.
• Colchester City CouncilcoreStrategic or Co-development Partner · 24 September 2024UK council partnership to deploy Care@Home remote monitoring platform for approximately 1,700 local senior citizens. Includes digital features: wireless fall detection, personalized monitoring, emergency panic buttons, voice activation. Part of council's transition from analogue to digital alarm infrastructure.
• SkyresponsecoreTechnology or Integration · 10 September 2024Partnership to expand ageing-in-place products across Europe. Integration of Essence SmartCare solutions with Skyresponse platform for alarm handling and care coordination.
• North American Monitoring Service ProviderscoreChannel Partner/ Reseller/ Distributor · 31 July 2023Integration of ultracompact Umbrella mPERS with North America's leading monitoring service providers to expand availability across the region.
• DOMPLUS GroupemajorStrategic or Co-development Partner · 16 May 2022Care@Home solution installed in DOMPLUS Groupe's independent living residences across France.
• Clalit Health ServicesmajorStrategic or Co-development Partner · 14 March 2022Pilot with Sharan Medical Care to implement VitalOn telehealth platform to reduce hospitalization rates in Israel. Partnership with one of Israel's largest health services organizations.
• ADT Security AustraliacoreChannel Partner/ Reseller/ Distributor · 25 March 2021ADT Security Australia launched Essence SmartCare solution for senior care, integrating telecare services into their security monitoring offerings.
• Medical GuardiancoreChannel Partner/ Reseller/ DistributorUS medical monitoring company offering Essence Care@Home and Care@Home PERS+ solutions. Described as delivering next evolution of products in the industry with deeper insight about senior activities.
• FocusCuracoreChannel Partner/ Reseller/ DistributorDutch healthcare technology company. Care@Home PERS+ and Care@Home Pro solutions complement their products, enhancing their line of healthcare innovations with cAlarm services.
• SecurelycoreChannel Partner/ Reseller/ DistributorUK company offering WeR@Home and Care@Home solutions for home automation and elderly care through their platform.
• Telekom SlovenijecoreChannel Partner/ Reseller/ DistributorSlovenian telecom operator integrating Care@Home to reinforce their mission to help healthcare and long-term care providers improve lives of seniors and expand their customer base.
• Community of MadridcoreStrategic or Co-development PartnerRegional government selected Essence SmartCare to provide advanced remote care for senior and disabled citizens. Completed shipment of 140,000 remote care devices.
• Curena AG (Swiss Red Cross)coreChannel Partner/ Reseller/ DistributorSubsidiary of Swiss Red Cross operating emergency call centre 24/7 for Swiss Red Cross emergency service with team of approximately 25 trained persons.
• TeleHelpcoreChannel Partner/ Reseller/ DistributorBrazil's #1 telecare company with 14 years of experience and more than 400,000 consultations. Offers security and independence for 60+ public with 24/7 central monitoring.
• HomeStayminorChannel Partner/ Reseller/ DistributorUK assistive technology platform enabling elderly and people with disabilities to live independently using data analytics and human monitoring.
• Guardian AlarmcoreChannel Partner/ Reseller/ DistributorLeading US provider of medical monitoring services. Evolved from homecare provider and works with healthcare agencies establishing PERS as Medicaid waiver service.
• NatalicoreChannel Partner/ Reseller/ DistributorIsraeli company providing wide range of elderly services including telemedicine, medical services at home, emergency services, nursing and homecare, and health services to pupils.
• LifeStationcoreChannel Partner/ Reseller/ DistributorLeading US provider of medical alert monitoring and telehealth technology services, developing innovative platforms for seniors to live safely and independently at home.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• LifeStation: LifeStation is a leading US medical alert monitoring and telehealth provider; it is both a channel partner for Essence SmartCare and a competitor offering its own senior monitoring platform.
• MobileHelp: MobileHelp offers PERS, mPERS, and remote health monitoring products for seniors in the US, competing in the same mobile emergency response category as Essence SmartCare's Umbrella mPERS.
• Vayyar Care: Vayyar Care offers radar-based, contact-free fall detection and elderly monitoring solutions; it is the closest direct competitor to Essence SmartCare's MDsense technology in the wearable-free fall detection category.
• Careium: Careium (spun out from Tunstall) provides telecare, social alarms, and digital healthcare services across the Nordics and Europe, with a comparable focus on elderly PERS and remote monitoring similar to Essence SmartCare's Care@Home suite.
• Legrand Care (Tynetec, Intercall): Legrand's Care division (formerly Tynetec, Jontek, Intercall) provides telecare, dispersed alarms, and assisted living technology across Europe, competing with Essence SmartCare in digital telecare for councils and housing associations.
• Medical Guardian: Medical Guardian is a major US PERS provider; while it currently resells Essence SmartCare products, it also operates its own connected care platform and competing devices, making it both a partner and a competitive reference point.
• Bay Alarm Medical: Bay Alarm Medical is a US-based PERS and medical alert provider serving seniors aging in place; it competes in the same end-market and product category as Essence SmartCare's Care@Home PERS+ solution.
• Tunstall Healthcare: Tunstall is the leading global provider of telecare and digital health solutions for the elderly, offering connected care platforms, PERS devices, and monitoring station software — directly competing with Essence SmartCare's Care@Home and VitalOn offerings in the UK, Europe, and beyond.
• ADT Health: ADT Health (formerly LifeWatch, Companion 24/7) offers medical alert and PERS services in North America and other regions; ADT Security Australia is already a partner but the broader ADT Health business competes for the same monitoring-station and end-customer relationships.

Broad incumbents

• Bosch Healthcare Solutions: Bosch Healthcare offers connected health and remote patient monitoring solutions as part of its broader healthcare portfolio, providing overlapping but broader capability sets than Essence SmartCare's specialized telecare offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@EssenceSmartCare
• Xx.com/Essence_grp
• Facebookfacebook.com/essencegrp
• LinkedInlinkedin.com/company/essence-smartcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Essence SmartCare