Name

ZAVIS

Legal name

HASH INFORMATION TECHNOLOGY CO. L.L.C.

Website

https://www.zavis.ai/

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telephone Call Centers (56142)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)

akta.pro secondary industries

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Billing, Payments & Account Administration Centers (BPAAAAAF)

Keywords

• Patient engagement software
• Healthcare CRM platform
• AI voice agents
• Appointment automation software
• WhatsApp business automation

Headquarters

HQ city

Delaware

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: ZAVIS generates revenue through subscription-based access to its AI Patient Operations Platform, which includes CRM, AI agents, omnichannel inbox, bookings, payments, and analytics. Pricing is not publicly disclosed and requires demo/quote.
2. Platform Usage (implied): Given the platform tracks bookings, payments, and campaign usage, the revenue model likely includes usage-based components tied to volume (e.g., WhatsApp messages, voice minutes, payment transactions).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

ZAVIS sells an AI-native Patient Operations Platform for UAE clinics and hospitals that unifies omnichannel patient communication (WhatsApp, voice, web, Instagram, Facebook, TikTok), brand-tuned chat and voice AI agents for 24/7 qualification and booking, bidirectional EMR sync with systems such as Practo, Unite, Simplex, MeDAS, and Helix, and automated workflows for appointment reminders, no-show recovery, recall campaigns, and in-chat payment collection. The platform is delivered via two primary SaaS products, ZAVIS Voice and ZAVIS Chat, with an annual subscription quoted through a sales-assisted demo motion.

Product overview

ZAVIS is an AI-native healthcare operations platform for UAE clinics and hospitals, consisting of two primary SaaS products: ZAVIS Voice (AI Voice Agent platform) and ZAVIS Chat (WhatsApp Business Automation platform). The unified AI Patient Operations Platform integrates these capabilities with Patient Access CRM, Bookings, Analytics, Automations, Payments & Billing, EMR Integration, Omnichannel Inbox, Voice, Website Widgets, Campaigns, Integrations, and Mobile App modules. The platform captures patient demand across WhatsApp, calls, ads, and web chat; converts enquiries into booked appointments; and runs healthcare-native AI workflows with human oversight. ZAVIS also operates supplementary platforms including the UAE Healthcare Directory (open healthcare discovery), Intelligence Reports (healthcare research), and a Healthcare Jobs Platform (candidate-side job matching). All services are provided by HASH INFORMATION TECHNOLOGY CO. L.L.C, a Dubai-based company.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Patient Operations Platform (ZAVIS) Unified AI-native operating system for UAE clinics and hospitals that captures patient demand across WhatsApp, calls, ads, and web chat; converts enquiries into booked appointments via chat and voice AI agents; and runs automated reminders, no-show recovery, recall campaigns, and in-chat payments with bidirectional EMR sync. Delivered as an annual subscription with quote-based pricing through a demo-led sales motion.
• ZAVIS Voice AI Voice Agent platform for building, deploying, and managing AI voice agents that answer inbound calls, qualify patients in their language, and book appointments 24/7. Includes native cloud calling with screen pop, call recording, and transcripts.
• ZAVIS Chat WhatsApp Business Automation platform that powers the ZAVIS omnichannel inbox, automated customer messaging, patient engagement workflows, and multi-channel broadcast campaigns across WhatsApp, Instagram, Facebook, and TikTok.
• UAE Healthcare Directory Free regulator-verified healthcare discovery platform covering 12,519+ UAE providers (DHA/DOH/MOHAP) and 10,579+ Turkey providers across Istanbul, with 12,500+ patient searches per week. Clinics can claim and manage their listing free of charge.
• ZAVIS Intelligence Reports Research and analytics reports on UAE healthcare access gaps, specialty concentration, provider supply, OB-GYN gender gaps, dental price transparency, and other market intelligence. Includes a Press Room with 72-hour embargo access for journalists and raw data licensing for researchers.
• UAE Healthcare Jobs Platform Free, PDPL-compliant candidate-side jobs platform connecting UAE healthcare professionals (physicians, nurses, allied health, clinic operations staff) with hiring clinics across all seven UAE emirates. Includes profile creation, CV upload, and concierge matching.

Quantifiable outcome

• 86% appointment show rate (+12 percentage points)
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability8 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• Practo EMRcoreTechnology or IntegrationZAVIS provides bidirectional EMR sync with Practo, eliminating double data entry for clinics using Practo as their practice management system. This integration is featured prominently in the platform's trusted EMR integrations section on the homepage.
• Unite EMRcoreTechnology or IntegrationZAVIS integrates bidirectionally with Unite EMR, enabling zero double entry and a single source of truth for patient data across the ZAVIS platform and the clinic's EMR system.
• Simplex EMRcoreTechnology or IntegrationBidirectional sync integration between ZAVIS and Simplex EMR, listed among the trusted EMR integrations on the platform homepage.
• MeDAS EMRcoreTechnology or IntegrationZAVIS maintains bidirectional EMR sync with MeDAS EMR, featured as a trusted integration partner on the homepage.
• Helix EMRcoreTechnology or IntegrationZAVIS integrates bidirectionally with Helix EMR as part of the platform's core integration ecosystem.
• WhatsApp BusinesscoreTechnology or IntegrationZAVIS Chat (WhatsApp Business Automation) is one of the two primary services alongside ZAVIS Voice. The platform operates WhatsApp Business automation for patient messaging, processing messages in adherence with WhatsApp Business policies.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Doctolib: Doctolib is the dominant European healthcare booking and patient management platform serving tens of thousands of practitioners. Relevant as a scaled patient operations platform with similar workflow automation, though geographically distinct from ZAVIS.
• HubSpot: HubSpot is a leading CRM and customer engagement platform with healthcare vertical solutions. ZAVIS integrates with HubSpot and competes for the same patient communication/CRM wallet share at UAE clinics.

Direct peers

• Doctor.com: Doctor.com combines provider directory listings, reputation management, and patient engagement tools for healthcare practices. Closely comparable to ZAVIS's combined directory + patient operations positioning.
• OhMD: OhMD is a HIPAA-compliant patient messaging and texting platform for healthcare providers. Comparable as a healthcare-focused communication platform with EMR integration capabilities.
• Practo: Practo is a leading healthcare SaaS and booking platform operating across India and the UAE. Both companies serve clinics with patient booking, EMR, and engagement workflows, and Practo is also one of ZAVIS's integrated EMR partners.
• NexHealth: NexHealth provides a patient experience platform with online booking, reminders, recalls, and EMR sync for dental and medical practices. Comparable positioning as an AI-enhanced patient operations layer with EMR integration.
• Relatient: Relatient is a patient engagement and appointment reminder platform with bidirectional EMR integration, broadcast messaging, and self-scheduling. Closely comparable omnichannel patient communication capability set.
• Klara: Klara is a patient communication and engagement platform consolidating messaging, calls, and automated workflows for healthcare practices. Comparable unified inbox and automation positioning to ZAVIS Chat.
• Luma Health: Luma Health is a patient engagement platform for US healthcare providers offering appointment reminders, no-show recovery, patient recall, and omnichannel messaging. Directly comparable feature set to ZAVIS Chat/Voice for clinic operations.
• Curogram: Curogram is a patient communication platform specializing in two-way texting, appointment reminders, and EMR-integrated messaging for medical and dental practices. Comparable messaging-first patient engagement focus.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZAVIS