Boxio

What Boxio does

Boxio is a tech-enabled third-party logistics (3PL) provider that offers pick, pack, and ship fulfillment services primarily to direct-to-consumer e-commerce brands and small to medium-sized online merchants. Founded in 2020 and headquartered in Springville, Utah (2111 W Center Street, Unit 4), the company operates as a private LLC (Boxio Inc. / Boxio LLC, Utah) and positions itself as a software-based, customer-service-driven fulfillment solution. Its stated performance metrics include 99.99% order accuracy, 99.97% on-time shipments, 100% customer satisfaction, and the ability to begin shipping within 14 business days of onboarding. The company does not disclose revenue, headcount, funding, or named customers.

Boxio's product portfolio centers on an in-house fulfillment software suite that includes an Order Management System (full lifecycle order tracking, status filtering, automatic customer tracking updates), an Inventory Management System (real-time counts, multi-location visibility, slow-mover identification, replenishment analytics), and a Barcode Scanning System that supports the stated accuracy rates. The platform exposes API integrations for custom builds and ships with pre-built connections to 100+ marketplaces, e-commerce platforms, and shipping carriers, including Shopify, WooCommerce, Amazon, Walmart, BigCommerce, eBay, Etsy, Google Shopping, Magento, QuickBooks Commerce, Volusion, Wayfair, Overstock, Squarespace, ShipStation, UPS, FedEx, USPS, DHL, FirstMile, and Asendia.

Boxio monetizes through custom quote-based monthly pricing on fulfillment services (pick, pack, ship, storage, and shipping), with no publicly disclosed tiers or startup costs. Its go-to-market combines direct-to-consumer website conversions via a 'Request A Quote' funnel with a partner referral and agency reseller program targeting digital agencies, e-commerce consultancies, software providers, and other 3PLs. The company emphasizes affordable service fees, scalable infrastructure, retail dropshipping, fast 2-day express shipping, and global expedited shipping via DHL. Geographic reach is primarily United States, though Terms & Conditions restrict site usage to US-domiciled users while the DHL integration supports cross-border shipping for clients.

Name

Boxio

Legal name

Boxio Inc.

Website

https://boxioship.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Boxio is a tech-enabled 3PL fulfillment provider serving direct-to-consumer e-commerce brands and SMBs with in-house order and inventory management software, 100+ marketplace integrations, and pick/pack/ship services from its Springville, Utah headquarters.

Ownership category

akta.pro rank

Product category

E-commerce Fulfillment Services

NAICS

General Warehousing and Storage (493110), Warehousing and Storage (493)

SIC

Public Warehousing & Storage (4220)

akta.pro industry

PRIMARYCRAFAMAA

Third-Party Logistics (3PL) Fulfillment Providers

Consumer Products & Retail/E-commerce & Marketplaces/E-commerce Fulfillment and Logistics Services

SECONDARYTLAIAAAD

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns)

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Integrated 3PL Contract Logistics (Multi-Service)

SECONDARYTLAIADAD

Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking)

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns)

SECONDARYTLAIACAJ

E-commerce & Fulfillment Warehousing (Dedicated/Shared)

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Warehousing Operations & Contract Storage (Dedicated/Shared)

Keywords

• E-commerce fulfillment
• Third-party logistics
• Order management software
• Inventory management system
• Shipping services

Headquarters

HQ city

Springville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Fulfillment Services: Boxio provides pick, pack, and ship services for e-commerce orders. The company charges affordable service fees for fulfillment operations, including storage, order processing, and shipping. No startup costs mentioned.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

Boxio is a tech-enabled 3PL provider that picks, packs, and ships e-commerce orders for direct-to-consumer brands from its Springville, Utah fulfillment center. It combines physical fulfillment services with an in-house software platform that delivers order management, inventory management, supply chain visibility, and barcode-based tracking, all connected to 100+ e-commerce marketplaces and major shipping carriers. Customers request a custom quote, are onboarded within 14 business days, and are billed monthly for fulfillment services with no startup costs.

Product overview

Boxio is a software-based, customer service driven fulfillment solution for e-commerce businesses. The company offers a unified platform combining fulfillment services (pick, pack, and ship) with in-house built technology including Order Management Software, Inventory Management System, and Supply Chain Management tools. The core product integrates with over 100 marketplaces and enables retailers to connect their e-commerce stores directly to Boxio's fulfillment backend, with inventory stored securely in fulfillment centers and shipped through integrated carriers including UPS, FedEx, USPS, and DHL.

Differentiator

Problem solved

Functional benefit

Products and services

• Fulfillment Services (Pick, Pack, and Ship)
• Order Management Software
• Inventory Management System In-house inventory management software that provides real-time inventory status, quantity visibility across locations, identification of slow-moving inventory, performance tracking of units sold, replenishment reminders for fast-moving products, and analytics to support inventory decisions and storage fee management.
• Supply Chain Management Tools Supply chain management technology providing real-time inventory counts, supply chain visibility, and critical operational information on inventory and shipment management, bundled with Boxio's fulfillment services for e-commerce clients.

Quantifiable outcome

• 99.99% order accuracy rate
• +3 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationShopify integration for order fulfillment. Boxio connects with Shopify stores to automatically import orders and manage fulfillment operations through the platform.
• WooCommercecoreTechnology or IntegrationScalable WooCommerce order fulfillment integration allowing merchants using WordPress-based stores to connect their orders to Boxio's fulfillment network.
• AmazoncoreTechnology or IntegrationAmazon order fulfillment integration for sellers on Amazon's marketplace to use Boxio's pick, pack, and ship services.
• WalmartcoreTechnology or IntegrationWalmart marketplace order fulfillment integration enabling sellers to fulfill Walmart orders through Boxio.
• BigCommercecoreTechnology or IntegrationBigCommerce order fulfillment integration for merchants on the BigCommerce platform.
• eBaycoreTechnology or IntegrationeBay order fulfillment integration for marketplace sellers.
• EtsycoreTechnology or IntegrationEtsy order fulfillment integration for artisan sellers on the platform.
• Google ShoppingcoreTechnology or IntegrationGoogle Shopping order fulfillment integration for products listed on Google.
• MagentocoreTechnology or IntegrationMagento order fulfillment integration for enterprise e-commerce operations.
• QuickBooks CommercecoreTechnology or IntegrationQuickBooks Commerce integration for order tracking and inventory management synchronization.
• UPScoreTechnology or IntegrationUPS shipping integration for domestic and international package delivery services.
• FedExcoreTechnology or IntegrationFedEx shipping integration for express and ground delivery services.
• USPScoreTechnology or IntegrationUSPS shipping integration for postal delivery services.
• DHLcoreTechnology or IntegrationDHL shipping integration for global expedited delivery services.
• ShipStationcoreTechnology or IntegrationShipStation integration for consolidated order, tracking, and inventory management across multiple platforms.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ShipBob: Tech-enabled 3PL providing pick, pack, ship, and inventory management for DTC e-commerce brands via a multi-hub network. Highly comparable business model, target customer, and software-led positioning, with materially larger scale and more fulfillment centers than Boxio.
• Deliverr: Tech-driven e-commerce fulfillment provider (acquired by Shopify) known for fast 2-day shipping and marketplace integrations with Walmart, eBay, and Amazon. Closely aligned with Boxio's marketplace-integration and DTC-fulfillment positioning, though at much greater scale and with capital backing from Shopify.
• Fulfillrite: Tech-enabled 3PL providing pick, pack, and ship services for e-commerce SMBs, with multi-platform integrations and affordable pricing. Most directly comparable to Boxio in terms of SMB focus, technology stack, and value proposition.
• Quiet Logistics: Tech-enabled e-commerce 3PL using robotics and proprietary WMS for DTC and omnichannel brands. Closely comparable technology-led value proposition and target customer, though focused on higher-volume enterprise DTC accounts.
• DCL Logistics: E-commerce fulfillment and distribution 3PL offering pick/pack/ship, kitting, and returns for DTC and B2B brands. Comparable services, customer profile, and software-enabled operating model.
• Red Stag Fulfillment: Specialty e-commerce 3PL focused on large, heavy, and high-value DTC products. Comparable core service (pick/pack/ship for DTC e-commerce) with an emphasis on accuracy and reduced damage rates, similar to Boxio's positioning.
• ShipMonk: Multi-channel 3PL offering order fulfillment, inventory management, and shipping software for SMB and mid-market e-commerce brands. Direct competitor with overlapping integrations, OMS capabilities, and SMB-focused GTM.

Others

• Fulfillment by Amazon (FBA): Amazon's first-party fulfillment service used by third-party sellers for pick, pack, ship, and customer service. The dominant incumbent in e-commerce fulfillment; competes with Boxio for any DTC brand selling on Amazon, with far greater scale and Prime-enabled shipping.

Broad incumbents

• Rakuten Super Logistics: National e-commerce 3PL network offering distributed fulfillment centers, returns, and freight services. Competes with Boxio in DTC e-commerce fulfillment but operates a multi-hub footprint and serves a broader customer base.
• Saddle Creek Logistics Services: Larger multi-service 3PL offering warehousing, fulfillment, and transportation for retail and e-commerce customers. Overlaps with Boxio on e-commerce fulfillment but operates at significantly greater scale and with broader services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/boxioship

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boxio