What My Menopause Centre does

My Menopause Centre is a UK-based online clinic specialising in evidence-based menopause care, founded in 2021 by Dr Clare Spencer and Helen Normoyle and headquartered in Sussex. The company operates as a Care Quality Commission-registered digital health provider rated 'Outstanding' (Certificate Number: 1-9548280249), serving women experiencing perimenopause and postmenopause across the United Kingdom through video and telephone consultations with specialist menopause doctors and nurses. Its core platform combines a free online menopause questionnaire, doctor- and nurse-led consultations, Hormone Replacement Therapy prescriptions (fulfilled via Pharmacierge and Smartway Pharma), and blood testing services delivered in partnership with Medichecks. Patient records are managed through Semble and Heydoc, while an AI-powered medical scribe (Heidi) is used during consultations to automate clinical note-taking.

The business generates revenue from four primary streams: private consultations, prescription and treatment services, blood testing transactions, and a growing B2B corporate employer programme providing workplace menopause support. Its go-to-market is hybrid: a direct-to-consumer funnel driven by extensive SEO-optimised educational content (Knowledge Centre, Symptom Checker), a 100+ UK town/city local-SEO footprint, email and a 'pause.' community sub-brand (with an active Facebook Group), combined with an enterprise sales motion targeting UK employers — the public client roster includes Boots, Volkswagen, Accenture, HSBC, BBC Studios, Brewdog, TUI, DFS, Molson Coors, and The AA, among more than 20 organisations. The clinic holds ORCHA Digital Health Standards Accreditation and is UK GDPR-compliant, processing sensitive health data under explicit consent and clinical-care lawful bases.

In February 2026, My Menopause Centre was acquired by Medichecks, a Nottingham-based digital diagnostics provider seeking to expand into clinical services and bundle diagnostics with menopause care; the company now operates as part of Medichecks' portfolio alongside the previously acquired Leger Clinic, with leadership transitioned to Medichecks' executive team. The clinic is registered as My Menopause Centre Limited in England and Wales and operates with a small team (1–10 employees disclosed) serving a UK-wide patient base.

Name

My Menopause Centre

Legal name

My Menopause Centre Limited

Website

https://mymenopausecentre.com

Company type

Private

Founded year

2021

Operating status

Acquired

Headcount range

1–10 employees

Short description

My Menopause Centre is a UK CQC 'Outstanding'-rated online clinic providing specialist menopause consultations, HRT prescriptions, blood testing, and employer support programmes to women across the United Kingdom and to corporate clients.

Ownership category

akta.pro rank

Product category

Online Menopause Healthcare Services

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Menopause & Midlife Women’s Health Telehealth (HRT management, symptom care) (HLALAHAI)

akta.pro secondary industry

Women’s Health & Family Care Virtual Care (fertility, maternity, pediatrics) (HLALADAE)

Keywords

• Online menopause clinic
• Women's health services
• Hormone replacement therapy
• Telemedicine consultations
• Menopause healthcare

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Private Consultations: Revenue generated from paid consultations with menopause specialist doctors and nurses. Patients book appointments online or by phone for expert clinical assessments and treatment recommendations.
2. Prescription and Treatment Services: Revenue from prescribing Hormone Replacement Therapy (HRT) and other menopause treatments. Partners with Pharmacierge and Smartway Pharma for prescription fulfilment.
3. Corporate Employer Programmes: B2B revenue from企业提供 menopause support packages to employers, including workplace education and employee access to clinical services.
4. Blood Testing Services: Revenue from blood testing services provided through partnership with Medichecks. Tests are ordered online and processed through the third-party service partner.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

My Menopause Centre operates a CQC 'Outstanding' rated private online menopause clinic providing specialist consultations, personalised Hormone Replacement Therapy prescriptions, blood testing services, and employer menopause support programmes. The service delivers expert menopause care via video and telephone appointments with specialist doctors and nurses across the United Kingdom, complemented by free educational resources including the Menopause Questionnaire, Symptom Checker, and Knowledge Centre.

Product overview

My Menopause Centre operates as a unified digital health platform providing specialist menopause care. The core offering centres on a CQC 'Outstanding' rated private online menopause clinic (https://www.mymenopausecentre.com/) which integrates several interlocking products and services: the Menopause Questionnaire provides free personalised symptom assessment; Consultations deliver doctor and nurse-led appointments with HRT prescriptions; Menopause Tests (via Medichecks partnership) offer blood analysis; and Hormone Replacement Therapy treatments are fulfilled through Pharmacierge/Smartway Pharma partners. Supporting these clinical services are the Knowledge Centre (educational resources), Symptom Checker tool, pause. Community (social platform and Facebook group), and employer-facing Menopause Support for Employers programme. All patient records are managed through Semble/Heydoc platforms, with Heidi AI powering clinical note automation during consultations.

Differentiator

Problem solved

Functional benefit

Brands

• pause. community: Online community for women to share stories about their menopause experience, ask questions, and find support and inspiration.

Products and services

• Private Online Menopause Clinic A CQC 'Outstanding' rated online menopause clinic providing expert, evidence-based care for women experiencing perimenopause or menopause. Offers diagnosis, personalised treatment plans, and ongoing management of menopause symptoms through video or telephone consultations with specialist doctors and nurses across the UK.
• Menopause Specialist Consultations Doctor and nurse-led menopause consultations offering thorough, empathetic care. Services include initial consultations, follow-up appointments, and nurse-led appointments with access to Heidi AI-powered medical scribe for clinical note-taking.
• Hormone Replacement Therapy (HRT) Comprehensive HRT treatments including estrogen therapy, progesterone replacement, testosterone replacement, and bioidentical hormones. Available in multiple forms including patches, gels, tablets, and creams. Prescription ordering and fulfilment handled through partners Pharmacierge or Smartway Pharma.
• Menopause Blood Testing Services Blood testing services for menopause diagnosis and monitoring, provided through partnership with Medichecks. Tests assess hormone levels and other biomarkers relevant to menopause assessment, with results used to inform clinical consultations and treatment plans.
• Menopause Support for Employers Corporate wellness programme providing workplace menopause education and clinical support services for employers. Serves enterprise clients including Boots, Volkswagen, Accenture, DFS, TUI, HSBC, BBC Studios, Brewdog, and Molson Coors among others.

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability2 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core.

• MedicheckscoreTechnology or IntegrationPartnership for blood testing services. When patients order a blood test through My Menopause Centre, Medichecks processes and fulfils the order. The clinic receives test results and analysis, which are used to inform clinical consultations and treatment plans.
• PharmaciergecoreTechnology or IntegrationThird-party prescription service for processing payment and fulfilling prescriptions and repeat prescription orders. Provides telephone and email contact details for prescription delivery, receives order status updates.
• Smartway PharmacoreTechnology or IntegrationPrescription ordering and fulfilment partner for processing and delivering medications to patients.
• SemblecoreTechnology or IntegrationPatient management software used to create, edit, and maintain patient records digitally. Supports clinicians in writing consultation notes.
• HeydoccoreTechnology or IntegrationEncrypted patient management system used for secure storage and processing of medical records and clinical data.
• StripecoreTechnology or IntegrationThird-party payment processor handling all payment details entered on the website. My Menopause Centre does not collect or retain any payment information.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Daye: Daye is a UK-based gynaecological health platform offering at-home diagnostic tampon kits and virtual care for women across reproductive health conditions. It overlaps thematically with My Menopause Centre's partner-mediated testing and women's health telehealth, though it spans fertility, menstrual, and vaginal health rather than menopause specifically.

Emerging players

• Hertility Health: Hertility is a UK women's health company combining at-home hormone and fertility blood testing with virtual specialist consultations, primarily focused on fertility and reproductive hormones. It is adjacent to My Menopause Centre through overlapping hormone-testing, women's telehealth, and clinical specialist positioning.
• Stella Femhealth: Stella is a UK women's midlife and menopause virtual clinic offering specialist consultations and HRT prescribing led by consultant gynaecologists. It competes with My Menopause Centre for UK women paying privately for menopause specialist consultations and ongoing HRT management.

Direct peers

• Newson Health: Newson Health is a UK private menopause and hormone health clinic founded by Dr Louise Newson, offering specialist menopause consultations, HRT prescribing, and blood test interpretation. It competes with My Menopause Centre on the same core product — specialist-led UK private menopause consultations — though with a more clinic-led than fully digital model.
• Peppy Health: Peppy is a UK digital health platform that partners with employers (including NHS trusts and corporates) to deliver in-app specialist support, including a dedicated menopause support programme. It is the closest direct competitor to My Menopause Centre's employer B2B menopause offering, operating the same UK employer-sponsored women's health motion.
• Balance-Menopause (Dr Louise Newson): Balance is a UK menopause app and education platform offering a symptom tracker and paid 'Balance+' subscription with expert content, alongside the Newson Health clinical network. It overlaps with My Menopause Centre's Symptom Checker, Knowledge Centre, and pause. community D2C content and engagement layer.

Regional players

• Evernow: Evernow is a US telehealth provider focused on perimenopause and menopause care with subscription-based consultations and prescription delivery. It mirrors My Menopause Centre's recurring HRT-prescribing telehealth model, but in a US employer and consumer market rather than the UK.
• Midi Health: Midi Health is a US-based virtual care clinic specialising in perimenopause and menopause, offering specialist consultations, HRT, and employer benefits coverage. It is the same specialist-menopause telehealth business model as My Menopause Centre, but operating in the US rather than the UK market.
• Tia (women's health): Tia is a US integrated women's healthcare platform offering in-person and virtual gynaecology, primary care, and perimenopause/menopause support. It overlaps with My Menopause Centre on virtual women's midlife care, though it is clinic-anchored and operates in the US rather than the UK.

Others

• Medichecks (parent company): Medichecks is a UK direct-to-consumer at-home blood testing service that acquired My Menopause Centre in February 2026. It is both an integration partner (operating the blood-testing backbone behind My Menopause Centre's Menopause Tests) and the parent company, making it directly comparable rather than purely competitive.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Menopause Centre