Heyy AI
Heyy AI operates Heyy, a unified omnichannel customer messaging platform that consolidates WhatsApp, Instagram, Messenger, Live Chat, and SMS into a single inbox, using AI Employees and no-code automations for sales, support, and marketing workflows aimed primarily at SMB and mid-market customers.
- Company typePrivate
- Founded2024
- HeadquartersDelaware, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Heyy AI does
Heyy AI operates Heyy, a unified omnichannel customer messaging platform that consolidates WhatsApp, Instagram, Facebook Messenger, website Live Chat, and SMS (via Twilio) into a single shared inbox, with AI Employees acting as autonomous agents for sales, support, marketing, and onboarding conversations. The platform combines five core modules — AI Employees (no-code configurable agents), Automations (trigger/action workflow builder), Campaigns (broadcast messaging and journeys), a unified Inbox, and a built-in Mini-CRM — exposed through a full JavaScript API and integrated with Shopify for e-commerce workflows. Customers train AI Employees on their own business data and route, respond, qualify, and tag conversations across channels with no coding required.
The business model is a tiered SaaS subscription with three self-serve tiers (Hobby $49/mo, Pro $149/mo, Ultra $499/mo, monthly or annual with two months free on annual) plus a custom Enterprise tier with SLAs, a dedicated success manager, and migration/onboarding support; additional usage-based charges apply for credits and WhatsApp messages via Twilio billing. Go-to-market is product-led growth via a free tier and 14-day trial at app.heyy.io, supplemented by an enterprise direct-sales motion and a channel network of 40+ partner agencies and consultants across Israel, the United States, France, Peru, Serbia, and Singapore. Heyy Group LLC is incorporated in Delaware with primary operations in Tel Aviv, Israel, was founded in 2024, and operates with 1-10 employees as a privately held, founder-run company with no disclosed funding or institutional investors.
Heyy AI firmographics
Firmographics- Name
- Heyy AI
- Legal name
- Heyy Group LLC
- Website
- https://heyy.io
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Heyy AI operates Heyy, a unified omnichannel customer messaging platform that consolidates WhatsApp, Instagram, Messenger, Live Chat, and SMS into a single inbox, using AI Employees and no-code automations for sales, support, and marketing workflows aimed primarily at SMB and mid-market customers.
- Ownership category
- akta.pro rank
Heyy AI industry classification
Industry- Product category
- Conversational AI / Customer Messaging Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
Keywords
Where Heyy AI is headquartered
LocationHeadquarters
- HQ city
- Delaware
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Heyy AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription SaaS: Three-tier subscription model (Hobby, Pro, Ultra) with monthly and annual billing options. Annual plans include 2 months free discount. Additional charges apply for Credits and WhatsApp messages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Hobby - Entry tier for small teams starting out |
| Subscription | Monthly | Pro - Most popular tier for growing businesses |
| Subscription | Monthly | Ultra - Advanced tier with full feature access |
| Subscription | Annual | Enterprise - Custom tier for large organizations |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Heyy AI product offering
Product offeringCore offering
Heyy AI operates a unified omnichannel customer messaging SaaS platform that connects WhatsApp, Instagram, Facebook Messenger, Live Chat, and SMS into a single inbox, augmented by AI Employees that autonomously handle sales, marketing, and support conversations. The platform combines a no-code automation builder, a built-in Mini CRM, and broadcast campaign tools, enabling businesses to deploy AI agents that engage customers 24/7 without coding.
Product overview
Heyy is a unified omnichannel customer messaging platform with a modular architecture combining a core platform with integrated channel connections and AI-powered automation modules. The core platform connects WhatsApp, Instagram, Facebook Messenger, Live Chat, and SMS channels in a single unified Inbox. The product suite consists of: AI Employees (autonomous AI agents), Automations (no-code workflow builder), Campaigns (broadcast messaging), Inbox (unified shared inbox), and Mini-CRM (built-in contact management). All modules share data through the central platform, enabling AI Employees to access CRM data during conversations and automations to trigger across all channels. Pricing tiers (Hobby, Pro, Ultra, Enterprise) scale based on users, AI employees, automation limits, and advanced features.
Differentiator
Problem solved
Functional benefit
Products and services
- Heyy AI Platform Unified omnichannel customer messaging SaaS that connects WhatsApp, Instagram, Facebook Messenger, Live Chat, and SMS into a single inbox, augmented by AI Employees, a no-code automation builder, a built-in Mini CRM, and broadcast campaigns to automate sales, marketing, and support conversations 24/7. Sold as subscription tiers (Hobby, Pro, Ultra, Enterprise) to SMBs and enterprises.
Quantifiable outcome
- Increase conversion rates by up to 90%
- +2 more outcomes
Companies that use Heyy AI
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles2 records
Heyy AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature6 records
Heyy AI partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- TwiliocoreTechnology integration partner enabling SMS functionality. Heyy connects to Twilio for SMS channel - users need a Twilio account and phone number. SMS costs are billed by Twilio separately.
- Partner Network (40+ agencies)coreOver 40 partner agencies and consultants for WhatsApp and Messenger marketing. Partners span multiple industries (Fintech, SaaS, E-commerce, Marketing, Sales) and locations (France, Peru, Serbia, Singapore, United States, Israel).
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Heyy AI competitors and assessment
Company assessmentDirect peers
- Trengo: Omnichannel customer engagement inbox unifying messaging channels with automation and AI. Comparable unified-inbox and AI agent proposition targeting mid-market and SMBs.
- Respond.io: Omnichannel business messaging platform unifying WhatsApp, Instagram, Messenger, and SMS with automation and AI agents. Nearly identical positioning to Heyy's unified inbox and AI-driven conversation automation.
- ManyChat: Chat marketing and automation platform for Instagram, WhatsApp, and Messenger. Directly competes with Heyy's multi-channel messaging automation for SMBs and is explicitly benchmarked in Heyy's comparison content.
- Tidio: Live chat and AI chatbot platform for e-commerce and SMB customer service. Directly named in Heyy's competitive comparison content and overlaps on AI-driven support automation.
- Gallabox: WhatsApp-based conversational commerce and shared team inbox with chatbots and CRM for SMBs. Highly comparable to Heyy's channel focus, inbox, and mini-CRM approach.
- Wati: WhatsApp Business API platform offering shared inbox, broadcasts, chatbots, and automation for SMBs. Closely mirrors Heyy's core WhatsApp-centric customer messaging and CRM feature set.
- Interakt: WhatsApp Business API platform for sales, marketing, and support automation with Shopify integration. Overlaps strongly with Heyy's e-commerce messaging automation use cases.
Emerging players
- Landbot: No-code conversational chatbot builder for WhatsApp, web, and Messenger. Comparable no-code AI conversation-building focus, with narrower channel and automation scope than Heyy.
- DoubleTick: WhatsApp marketing and sales automation tool with shared inbox and broadcast campaigns; appears linked via a Heyy support contact. Directly overlapping WhatsApp-first automation offering.
Broad incumbents
- Gupshup: Large conversational messaging and CPaaS provider offering WhatsApp bots, campaigns, and AI agents at scale. Overlaps on conversational AI but operates a broader, enterprise/telco-grade portfolio.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Heyy AI social profiles
Digital presenceHeyy AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heyy AI leadership team
Management profileNumber of profiles
Heyy AI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heyy AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heyy AI
What does Heyy AI do?
Heyy AI operates a unified omnichannel customer messaging SaaS platform that connects WhatsApp, Instagram, Facebook Messenger, Live Chat, and SMS into a single inbox, augmented by AI Employees that autonomously handle sales, marketing, and support conversations. The platform combines a no-code automation builder, a built-in Mini CRM, and broadcast campaign tools, enabling businesses to deploy AI agents that engage customers 24/7 without coding.
Is Heyy AI a public or private company?
Heyy AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Heyy AI founded?
Heyy AI was founded in 2024. It employs 1 to 10 people.
Where is Heyy AI based?
Heyy AI is headquartered in Delaware, United States, in the North America region.
How does Heyy AI make money?
One revenue line is on record: subscription SaaS.
Who are Heyy AI's main competitors?
Direct peers on record are Trengo, Respond.io, ManyChat, Tidio, Gallabox, Wati and Interakt. Emerging players are Landbot and DoubleTick. Gupshup is listed as a broad incumbent.
Does Heyy AI have an API?
Yes. Full API access is included across all plans. The platform supports HTTP API calls from automations, allowing users to integrate with external systems including CRM, ticketing systems, and webhooks. Response mapping supports JSONPath for extracting data from API responses into workflow variables or contact attributes. Developer documentation is at docs.heyy.io/quick-start/introduction.
What industry is Heyy AI in?
Heyy AI's product category is Conversational AI / Customer Messaging Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 5132 and its SIC code is 7372.