ScrubBill.com
ScrubBill is a Cape Town-based SaaS platform that connects South African eCommerce stores to 35+ domestic couriers via automated address validation, SmartWaybills, and order sync, serving hundreds of SMB online retailers through freemium and white-label courier partnerships.
- Company typePrivate
- Founded2017
- HeadquartersCape Town, South Africa
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ScrubBill.com does
ScrubBill PTY LTD, operating as ScrubBill.com, is a Cape Town-based South African software company that provides an integration layer between eCommerce stores and the country's domestic courier networks. Founded in 2017 and rebuilt as v2.0 in July 2020, the platform connects 8+ eCommerce and ERP systems (Shopify, WooCommerce, Magento, PrestaShop, Commerce7, DEAR Systems) to 35+ South African couriers, offering automated address validation with a proprietary traffic-light confidence system, courier-specific SmartWaybills, auto-printing, pick-pack list generation, bulk CSV import, real-time tracking emails, and returns management.
The product is delivered in three tiers — a free ScrubBill Core, ScrubBill X at R799/month, and ScrubBill Plus at R2499/month — with revenue additionally captured through white-label licensing to couriers and revenue-share arrangements with 'platinum' courier partners whose rates bundle ScrubBill fees. Go-to-market combines self-serve PLG via the website and marketplace listings (Shopify App Store, WordPress Plugin Directory) with sales-assisted onboarding, partner referrals from eCommerce agencies, and an OEM/white-label motion through courier companies. The company is founder-led (Alan Ball, CEO), operates with 1–10 employees from its Tokai, Cape Town headquarters, and reports serving hundreds of South African SMB online stores across verticals including wine, fashion, food/nutrition, healthcare, and children's products.
ScrubBill.com firmographics
Firmographics- Name
- ScrubBill.com
- Legal name
- ScrubBill PTY LTD
- Website
- https://scrubbill.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ScrubBill is a Cape Town-based SaaS platform that connects South African eCommerce stores to 35+ domestic couriers via automated address validation, SmartWaybills, and order sync, serving hundreds of SMB online retailers through freemium and white-label courier partnerships.
- Ownership category
- akta.pro rank
ScrubBill.com industry classification
Industry- Product category
- eCommerce Shipping Integration Software
- NAICS
- Couriers and Messengers (492), Couriers and Express Delivery Services (492110)
- SIC
- Services-Prepackaged Software (7372), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Local Document & Small Parcel On‑Demand Courier (TLAAADAA)
- akta.pro secondary industry
- Micro‑Fulfillment / Dark Store & Retail Store‑to‑Door Same‑Day (TLAAADAO)
Keywords
Where ScrubBill.com is headquartered
LocationHeadquarters
- HQ city
- Cape Town
- HQ country
- South Africa
- HQ region
- Africa
Offices1 record
Markets served
ScrubBill.com business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Subscription Fees (Tiered Plans): Three-tier subscription model: ScrubBill Core (free with courier-dependent pricing), ScrubBill X (R799/month ex VAT), and ScrubBill Plus (R2499/month). Core is free but may have usage limitations. Paid tiers unlock advanced features like bulk processing, auto-print, and split orders.
- Platinum Courier Revenue Share: For platinum partner couriers, ScrubBill's fees are included in the courier rates charged to stores, creating a zero-marginal-cost model for stores using these couriers. ScrubBill receives revenue share from courier partners.
- Direct Billing (Standard Couriers): For non-platinum (standard) couriers, ScrubBill bills stores directly based on their usage of the platform.
- White-Label Licensing: Couriers can white-label ScrubBill as their own branded solution, creating licensing/revenue relationship.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | ScrubBill Core - Free tier with essential features |
| Subscription | Monthly | ScrubBill X - Mid-tier with automation features at R799/month |
| Subscription | Monthly | ScrubBill Plus - Premium tier with warehouse management at R2499/month |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels6 records
ScrubBill.com product offering
Product offeringCore offering
ScrubBill provides cloud-based eCommerce shipping integration software that connects online stores to 35+ South African courier networks through a single dashboard. The platform validates and corrects shipping addresses, generates courier-specific waybills, automates tracking emails, and processes returns. It is sold in three tiers (Core free, X at R799/month, Plus at R2499/month) and is also offered as a white-label solution for courier partners.
Product overview
ScrubBill.com is a South African eCommerce courier integration platform that provides shipping software solutions connecting online stores to 35+ domestic courier networks. The product portfolio consists of three tiers: ScrubBill Core (free), ScrubBill X (R799/month), and ScrubBill Plus (R2499/month). The platform integrates with major eCommerce platforms (Shopify, WooCommerce, Magento, PrestaShop, Commerce7) and ERP systems (DEAR Systems), offering features including SmartWaybills (courier-specific waybills), automated address validation using a traffic-light system, auto-print software, pick-pack list generation, bulk CSV import, and real-time tracking. ScrubBill operates as a white-label solution for couriers and provides complimentary training through its ScrubBill Academy platform.
Differentiator
Problem solved
Functional benefit
Brands
- ScrubBill Core: Free tier of ScrubBill shipping software with seamless integration to 35+ couriers, address validation, automated tracking links, printable pick-pack lists, multiple pickup locations, unlimited user profiles, and simplified returns management.
- ScrubBill X
- ScrubBill Plus
- ScrubBill Academy
Products and services
- ScrubBill Shipping Software (Core, X, Plus tiers) Cloud-based shipping integration platform connecting South African eCommerce stores to 35+ courier networks through a single dashboard. Provides address validation, courier-specific SmartWaybills, automated tracking emails, returns management, and multi-pickup-location support, sold as a free Core tier for essential features and paid X (R799/month) and Plus (R2499/month) tiers that add auto-print, bulk processing, split orders, and warehouse pick-pack functionality.
- ScrubBill Academy Free online learning platform that provides structured courses for ScrubBill Core, X, and Plus users and partners, including a certification competition to drive engagement and proficiency.
Quantifiable outcome
- Up to 40% of South African eCommerce shipping addresses are incorrectly captured, causing failed deliveries and increased costs
- +4 more outcomes
Companies that use ScrubBill.com
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
ScrubBill.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature12 records
ScrubBill.com partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- PrestaShopcoreScrubBill integration for PrestaShop 1.7+ enables order synchronization, address fixing, auto-print waybills, bulk manifest, and smart tracking emails for PrestaShop merchants.
- WooCommercecoreScrubBill offers a free open-source WordPress plugin for WooCommerce stores. Version 5.0 or higher required. Enables order sync, address validation, and waybill generation.
- ShopifycoreScrubBill is listed on the Shopify App Store, enabling direct installation for Shopify merchants. Supports latest Shopify version with full order management capabilities.
- MagentocoreScrubBill integrates with Magento 2.0+ platforms via contact-managed integration. Supports order synchronization and fulfillment automation.
- 35+ South African Courier PartnerscoreScrubBill integrates with over 35 domestic couriers in South Africa including platinum partners (with bundled pricing) and standard partners. Full list available on couriers page.
- SAEPA (South African ECommerce Proficiency Association)minorScrubBill PTY LTD is a proud member of SAEPA, the South African ECommerce Proficiency Association.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
ScrubBill.com competitors and assessment
Company assessmentRegional players
- Shippit: Australian multi-carrier delivery platform providing allocation, tracking and returns for retailers. Comparable offering and business model but serving APAC rather than South African merchants and couriers.
Direct peers
- EasyPost: Shipping API company offering carrier integration, address verification and label creation as developer-first infrastructure. Directly comparable to ScrubBill's open API and address-validation core, though focused on North America.
- Shippo: Multi-carrier shipping API and dashboard for eCommerce merchants covering label generation, address validation, tracking and returns. Same product category and merchant segment as ScrubBill, at US/global scale.
- Starshipit: Australia/New Zealand shipping automation software integrating stores with local couriers for labels, pick-pack lists and branded tracking. Very close analogue to ScrubBill in product scope and SMB-to-mid-market positioning.
- Sendcloud: European shipping platform that plugs into Shopify, WooCommerce and Magento to automate label creation, tracking emails and returns across many carriers. Mirrors ScrubBill's tiered SaaS model and multi-carrier aggregation, in a different geography.
- Bob Go (formerly uAfrica): South African shipping aggregation platform connecting Shopify, WooCommerce and Magento stores to multiple local couriers with rate shopping, label printing and tracking. It is ScrubBill's closest head-to-head competitor for the same SA merchant and courier customers.
- Shiplogic: South African courier and shipping software platform providing APIs and eCommerce plugins for parcel booking and tracking. It overlaps directly with ScrubBill's SA courier-integration layer and is simultaneously listed as an integration partner.
Broad incumbents
- nShift: Enterprise delivery management and carrier-connectivity vendor with thousands of carrier integrations and white-label capabilities for logistics providers. Overlaps with ScrubBill's white-label-to-courier motion at a much larger, enterprise scale.
- ShipStation (Auctane): Large multi-channel shipping and fulfilment software suite for online sellers, with deep marketplace and carrier integrations. Offers the same core order-sync-to-label workflow as ScrubBill but as part of a much broader global portfolio.
Others
- Loqate (GBG): Global address verification and geocoding data provider used by retailers and logistics firms to clean delivery addresses. Adjacent to ScrubBill's proprietary SA address-validation engine as an enabling data vendor rather than a fulfilment workflow competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
ScrubBill.com social profiles
Digital presenceScrubBill.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
ScrubBill.com leadership team
Management profileNumber of profiles
Profiles2 records
ScrubBill.com funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ScrubBill.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ScrubBill.com
What does ScrubBill.com do?
ScrubBill provides cloud-based eCommerce shipping integration software that connects online stores to 35+ South African courier networks through a single dashboard. The platform validates and corrects shipping addresses, generates courier-specific waybills, automates tracking emails, and processes returns. It is sold in three tiers (Core free, X at R799/month, Plus at R2499/month) and is also offered as a white-label solution for courier partners.
Is ScrubBill.com a public or private company?
ScrubBill.com is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ScrubBill.com founded?
ScrubBill.com was founded in 2017. It employs 1 to 10 people.
Where is ScrubBill.com based?
ScrubBill.com is headquartered in Cape Town, South Africa, in the Africa region.
How does ScrubBill.com make money?
Four revenue lines are on record. Subscription Fees (Tiered Plans) is the primary driver. The others are platinum Courier Revenue Share, direct Billing (Standard Couriers) and white-Label Licensing.
Who are ScrubBill.com's main competitors?
Shippit is listed as a regional player. Direct peers are EasyPost, Shippo, Starshipit, Sendcloud, Bob Go (formerly uAfrica) and Shiplogic. Broad incumbents are nShift and ShipStation (Auctane). Loqate (GBG) is listed as an others.
Does ScrubBill.com have an API?
Yes. ScrubBill offers an Open API that allows importing orders and creating waybills through various methods. The API is available for partners and developers who want to integrate with ScrubBill's shipping and fulfilment platform.
What industry is ScrubBill.com in?
ScrubBill.com's product category is eCommerce Shipping Integration Software. Its primary akta.pro industry code is TLAAADAA, Local Document & Small Parcel On‑Demand Courier, with a secondary code of TLAAADAO, Micro‑Fulfillment / Dark Store & Retail Store‑to‑Door Same‑Day. Its NAICS code is 492 and its SIC code is 7372.