Safe Transport Australia

What Safe Transport Australia does

Safe Transport Australia is an Australian registered charity (founded 2012, headquartered in Saint Kilda/Melbourne, Victoria) that delivers NDIS-funded disability support, respite care, and accessible transportation services across Victoria with transport reach extending Australia-wide via partner platforms. The organization operates through two branded service lines: My Pit Crew, which provides peer-mentoring and 1:1 or small-group disability support programs targeted at teens and young adults (ages 11-35) seeking genuine social connections and NDIS goal progression; and RydeSafe, an NDIS-accredited nonprofit transportation service for people with psychological and physical disabilities, staffed by qualified drivers trained in manual handling and communication accessibility, including wheelchair-accessible vehicle options.

The underlying technology stack is intentionally thin: Safe Transport Australia does not disclose a proprietary platform and instead relies on partner infrastructure — Shebah's iOS/Android all-women rideshare app (partnership since 2017), the RydeSafe booking platform, and existing NDIS systems for service delivery and billing. The website serves as a direct booking channel. There are no patents, trademarks, proprietary AI features, or SDK/API products documented.

Commercially, Safe Transport Australia is a registered charity rather than a for-profit entity, with three revenue streams: recurring NDIS plan funding for support worker, mentoring, and respite services; charitable donations funding need-tailored initiatives; and transport service fees generated through Shebah and RydeSafe partnerships. Pricing follows NDIS guidelines at lower charge-out rates than larger agencies, with sessional fees ($30) for non-NDIS participants joining activities. Go-to-market is community-led: word-of-mouth referrals, NDIS support coordinator and plan manager referrals, volunteer recruitment, and direct website booking. Named customer evidence consists of individual NDIS participants and family caregivers — no enterprise or large institutional customers are disclosed.

Name

Safe Transport Australia

Legal name

Safe Transport Australia

Website

https://safetransportaustralia.org.au

Company type

Private

Founded year

2012

Operating status

Operating

Short description

Safe Transport Australia is a Victorian registered charity providing NDIS-funded disability support, respite care, and accessible transport via sub-brands My Pit Crew (peer mentoring) and RydeSafe (disability-focused transport), serving individuals with disabilities, women, and children primarily across Melbourne and Victoria.

Ownership category

akta.pro rank

Product category

Disability Support and Accessible Transport Services

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC)

akta.pro secondary industry

Cross-Agency Medical/Behavioral Transport Coordination (IEP-Related) (EDAKAOAI)

Keywords

• Disability support services
• NDIS support providers
• Accessible rideshare transport
• Respite care services
• Peer mentoring programs

Headquarters

HQ city

Saint Kilda

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. NDIS Funded Disability Support: NDIS-funded disability support services where participants use their NDIS plan funding to access support workers, mentoring, and respite services. Revenue is recurring based on participant funding plans.
2. Donations and Charitable Funding: Charitable donations from individuals and organizations to fund initiatives tailored to individual needs, supporting independent living for people with disabilities.
3. Transport Service Fees: Transport services provided through partnerships with Shebah (all-women rideshare) and RydeSafe, with revenue generated through service delivery fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Safe Transport Australia is an Australian registered charity that provides qualified disability support workers, peer mentoring, respite programs, and accessible transport services for NDIS participants, women, children, and people with disabilities across Victoria. The organization delivers its services through three branded programs: My Pit Crew (1:1 and small group peer mentoring for teens and young adults with disabilities), NDIS respite and adventure trips, and accessible rideshare transport via partner platforms RydeSafe and Shebah. Services are funded primarily through NDIS participant plans, with supplementary revenue from charitable donations and transport service fees.

Product overview

Safe Transport Australia is an Australian registered charity offering disability support services as a unified platform. The organization operates through two primary service brands: My Pit Crew provides NDIS-funded disability support and mentoring programs connecting teens and young adults with like-minded mentors for 1:1 and group support; and RydeSafe delivers NDIS-accredited accessible transportation services for people with physical and psychological disabilities. Both services operate under the Safe Transport Australia umbrella, which also facilitates respite and adventure programs, all focused on empowering individuals and families throughout Victoria.

Differentiator

Problem solved

Functional benefit

Brands

• My Pit Crew: NDIS disability support and mentoring program providing one-on-one and small group mentoring for teens and young adults with disabilities, connecting them with like-minded mentors who share their interests.
• RydeSafe
• Shebah

Products and services

• Safe Transport Australia — Disability Support Services NDIS-funded disability support services throughout Melbourne and Victoria, connecting individuals with qualified support workers and mentors experienced in working with teens to older participants, including those with disabilities or undergoing post-stroke rehabilitation. Services include in-home care, grocery runs, community activities, and tailored NDIS plan support.
• My Pit Crew

Quantifiable outcome

• Participants report significant cost savings compared to larger agencies, enabling them to afford activities like concerts and movies that they had not done for over 20 years
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• RydeSafecoreStrategic or Co-development Partner · 1 January 2024RydeSafe is a newly launched (2024) transportation service for people with psychological and physical disabilities. Safe Transport Australia partners with RydeSafe to provide NDIS-accredited, nonprofit transport services using carefully vetted qualified drivers trained in manual handling and communication accessibility.
• ShebahcoreStrategic or Co-development Partner · 1 January 2017Shebah is Australia's leading all-women rideshare service providing safe transport and economic freedom to women across the country. Safe Transport Australia partners with Shebah to offer safe transport for women, children, and people with disabilities. All Shebah drivers are women with Working with Children Checks and Police Checks.
• My Pit CrewcoreStrategic or Co-development PartnerMy Pit Crew is a subsidiary/brand of Safe Transport Australia providing NDIS disability support through genuine peer mentoring and friendships for teens and young adults with disabilities. Services include 1:1 and small group mentoring programs.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Hireup: Australian online platform connecting NDIS participants with support workers. Most direct comparable: both target NDIS-funded disability support with a marketplace-style matching model in Australia.
• Mable: Australian NDIS platform allowing participants to find and engage independent support workers. Comparable on NDIS funding model, self-directed support, and disability segment focus.

Broad incumbents

• Uber Australia (Uber Assist / WAV): Operates Uber Assist and wheelchair-accessible options in Australian cities. Broad incumbent in on-demand transport with growing accessibility offerings that overlap STA's accessible transport segment.
• Aruma: National Australian NFP providing disability accommodation, supported employment, and NDIS services. Comparable as a registered NFP NDIS provider with much larger national scale.
• Sunnyfield: Australian NFP focused on accommodation and supported independent living for people with disability. Comparable NFP/NDIS provider, with deeper supported-independent-living infrastructure.
• Scope Australia: Long-established Australian disability services NFP offering accommodation, therapy, and NDIS support. Comparable on mission and NDIS alignment, with deeper therapeutic capabilities.
• Life Without Barriers: One of Australia's largest NFP disability and community services providers, delivering NDIS and out-of-home care. Larger, broader portfolio makes it a broad incumbent vs STA's niche focus.

Emerging players

• Shebah: Australia's all-women rideshare platform; an existing STA partner. Comparable on women/children safety-focused transport niche, though primary customer overlap is via partnership rather than direct competition.
• Leap in!: Australian NDIS plan-management and advisory platform. Comparable on NDIS participant support ecosystem, though focused on plan navigation rather than direct service delivery.

Regional players

• 13CABS (Wheelchair Maxi / WAV): Major Australian taxi network operating wheelchair-accessible vehicles (WAV) across multiple cities. Comparable on accessible transport service delivery to people with disabilities, though broader commercial taxi model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/safe-transport-australia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safe Transport Australia