Scan Order
Scan Order is a London-based private software company founded in 2024 that provides a cloud-based QR code ordering and ePOS platform to SMB restaurants in the United Kingdom, integrating multilingual menus, multi-payment gateways, kitchen printing, inventory, and marketing tools.
- Company typePrivate
- Founded2024
- HeadquartersLondon, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Scan Order does
Scan Order (legal entity: SCANORDER LTD, company number 15756480) is a London-based private software company founded in 2024 that operates a cloud-based QR code ordering and ePOS platform for SMB restaurants and hospitality venues in the United Kingdom. The platform enables diners to scan table-side QR codes to view multilingual menus, place and amend orders, and pay via integrated gateways including WeChat Pay, Alipay, and PayPal, while transmitting tickets in real time to kitchen printers or kitchen display systems. A merchant-side backend provides inventory tracking, staff permissions, multi-store management, statistical/AI-assisted transaction analysis, queue management, and a marketing module (cashback, coupons, loyalty). The stated value proposition is labor cost reduction (claimed 60% reduction in waiter costs) and throughput improvement (claimed 30% increase in table turnover speed).
The product portfolio comprises three core software systems — Basic Ordering, QR Ordering, and Order Receiving — each offered at £49/month on subscription or £1,200–£1,500 as a one-time purchase, plus a Marketing Tools bundle at £30/month per module (free when bundled with both QR Ordering and Order Receiving), and hardware including an EPOS terminal (£325), receipt/kitchen/label printers (£150 each). Go-to-market is product-led via the company's website (scanorderuk.com) with self-serve discovery and demos, supplemented by inside sales via UK phone and email. Distribution is single-country (domestic UK), with no disclosed partnerships, resellers, or channel alliances.
The business model combines recurring software subscriptions, one-time software licenses, and hardware sales, generating revenue only after installation and adoption. Ownership appears to be founder- or management-held with no disclosed external investors, funding rounds, parent company, or institutional backing. Customer concentration is dispersed across the SMB restaurant vertical, with no enterprise anchor customers disclosed. The operating geography is limited to the United Kingdom despite bilingual (English/Chinese) marketing materials and payment integrations suggesting intent to serve venues with international and Chinese-tourist clientele.
Scan Order firmographics
Firmographics- Name
- Scan Order
- Legal name
- SCANORDER LTD
- Website
- https://scanorderuk.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Short description
- Scan Order is a London-based private software company founded in 2024 that provides a cloud-based QR code ordering and ePOS platform to SMB restaurants in the United Kingdom, integrating multilingual menus, multi-payment gateways, kitchen printing, inventory, and marketing tools.
- Ownership category
- akta.pro rank
Scan Order industry classification
Industry- Product category
- Restaurant Point-of-Sale (POS) Software
- akta.pro primary industry
- QR Code & Alternative In-Store Acceptance (QR, APMs) (FSAMADAH)
- akta.pro secondary industries
- EMV Chip, Magstripe & PIN Debit Acceptance (FSAMADAG), Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)
Keywords
Where Scan Order is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Scan Order business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- Hardware Sales: Sale of ePOS terminals, receipt printers, kitchen printers, and label printers as physical components of the ordering system
- Software Subscriptions (Rental): Monthly subscription model for access to Basic Ordering, QR Ordering, and Order Receiving systems at £49/month per system, plus £30/month for marketing tools modules
- Software Licenses (Purchase): One-time purchase option for ordering systems at £1200-£1500 per set, providing perpetual access without recurring fees
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Ordering System |
| Subscription | Monthly | QR Ordering System |
| Subscription | Monthly | Order Receiving System |
| Subscription | Monthly | Marketing Tools Bundle |
| Unit Pricing | Pay-as-you-go | EPOS Terminal Hardware |
| Unit Pricing | Pay-as-you-go | Printer Hardware |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
Scan Order product offering
Product offeringCore offering
Scan Order provides a cloud-based QR code ordering and electronic point-of-sale (ePOS) platform for restaurants and hospitality businesses. Its core products — the Basic Ordering System, QR Ordering System, and Order Receiving System — enable diners to scan QR codes to view multilingual menus, place orders, and pay via WeChat, Alipay, PayPal, or traditional methods, while giving merchants cloud-based tools for product, table, store, inventory, and statistical analytics management, plus optional smart hardware.
Product overview
Scan Order offers a comprehensive restaurant management platform centered around QR code ordering systems. The core portfolio consists of the Basic Ordering System, QR Ordering System, and Order Receiving System as primary products, complemented by Marketing Tools add-on modules and hardware solutions (EPOS Terminal, Receipt Printer, Kitchen Printer, Label Printer). The platform integrates QR code-based table ordering, cashier functions, inventory management, and customer marketing tools into an all-in-one ePOS system designed to reduce waiter costs by 60% and increase table turnover speed by 30%.
Differentiator
Problem solved
Functional benefit
Products and services
- Basic Ordering System Foundational cloud-based ordering system for restaurants to manage menus and orders, enabling menu digitization and order handling. Available as rental at £49/month or one-time purchase at £1,200/set.
- QR Ordering System QR code-based ordering system enabling restaurant diners to scan a code at the table, view multilingual menus, and place orders directly from their own devices without waiting for staff. Includes 30 free QR code stickers. Available as rental at £49/month or one-time purchase at £1,500/set.
- Order Receiving System System for restaurant staff to receive, view, and manage incoming digital orders placed via the QR Ordering System. Available as rental at £49/month or one-time purchase at £1,500/set.
- Marketing Tools Bundle Suite of marketing and operations management modules including Order Management, Inventory Management, Employee Management, Store Management, Data Analysis, and Queue Management. Each module is £30/month when purchased separately, and the full bundle is included free when customers purchase both the QR Ordering System and the Order Receiving System.
- EPOS Terminal Highly integrated touch-control ePOS terminal for restaurants, supporting printing, scanning, voice broadcasting, and multifunctional cashier, ordering, order-receiving, and management tasks. Sold at £325 per unit.
- Receipt Printer Printer hardware for generating customer receipts at restaurant point of sale, sold at £150 per unit.
- Kitchen Printer Printer hardware for printing kitchen order tickets received through the ePOS system, used with kitchen cloud printing features. Sold at £150 per unit.
- Label Printer Printer hardware for printing product, packaging, or order labels used by restaurants with the ePOS system. Sold at £150 per unit.
Quantifiable outcome
- Reduces waiter costs by 60%
- +1 more outcomes
Companies that use Scan Order
Customer profileSegments1 record
Ideal customer profiles1 record
Scan Order technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature8 records
Scan Order partnerships and signals
Strategic signalScale indicators2 records
Recent moves1 record
Expansion highlights4 records
Scan Order competitors and assessment
Company assessmentBroad incumbents
- Lightspeed Restaurant: Public restaurant POS provider offering cloud-based ordering, payments, and table management for full-service and quick-service restaurants across multiple geographies. Overlapping capability set and SMB-to-mid-market customer overlap with Scan Order.
- Square for Restaurants: Block-owned Square restaurant POS offering integrated hardware, software, and payment processing for SMB restaurants. Comparable SMB-focused ePOS and QR-ordering functionality with significantly larger ecosystem and brand recognition.
- OpenTable: Established restaurant technology platform with deep penetration in reservations, guest management, and increasingly ordering/payments. Adjacent to Scan Order's offering through its restaurant-tech focus and large installed base of dining establishments.
- Toast: Largest US restaurant POS and management platform offering hardware, software, payments, and online ordering as an integrated suite. Same restaurant ePOS category as Scan Order but at vastly greater scale, capital backing, and feature breadth.
Direct peers
- Preoday: UK-based online and QR-code ordering platform purpose-built for restaurants to take direct orders and bypass third-party delivery commissions. Closely aligned with Scan Order's QR ordering and web self-service offering.
- Vita Mojo: UK restaurant technology company providing digital ordering, POS, and kitchen management for hospitality operators including major UK chains. Comparable offering in the same UK restaurant-tech vertical.
- Zonal: UK-based hospitality technology provider offering integrated ePOS, table ordering, and management software for restaurants and pubs. Most direct domestic competitor to Scan Order, sharing the same UK SMB hospitality customer base and pricing tier structure.
- TouchBistro: iPad-based restaurant POS platform with built-in floor management, ordering, and payment processing serving SMB and mid-market restaurants globally. Directly comparable product category and target customer to Scan Order.
Emerging players
- Tenzo: UK-based restaurant analytics and operations platform integrating with POS systems to provide AI-driven sales forecasting and dashboards. Adjacent in the UK restaurant-tech ecosystem and shares the SMB-to-mid-market UK hospitality customer base.
- GloriaFood: Free online ordering and QR-code ordering system targeting small independent restaurants globally. Directly competes on the same value proposition (no-commission direct ordering via QR codes) with a freemium model that pressures Scan Order's paid-only positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks1 record
Key highlights6 records
Customer concentration
Scan Order compliance and trust
Trust signalCompliance1 record
Scan Order financial estimates
Financial estimateRevenue estimate
Valuation estimate
Scan Order leadership team
Management profileNumber of profiles
Scan Order funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Scan Order M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Scan Order
What does Scan Order do?
Scan Order provides a cloud-based QR code ordering and electronic point-of-sale (ePOS) platform for restaurants and hospitality businesses. Its core products — the Basic Ordering System, QR Ordering System, and Order Receiving System — enable diners to scan QR codes to view multilingual menus, place orders, and pay via WeChat, Alipay, PayPal, or traditional methods, while giving merchants cloud-based tools for product, table, store, inventory, and statistical analytics management, plus optional smart hardware.
Is Scan Order a public or private company?
Scan Order is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Scan Order founded?
Scan Order was founded in 2024.
Where is Scan Order based?
Scan Order is headquartered in London, United Kingdom, in the Europe region.
How does Scan Order make money?
Three revenue lines are on record. Hardware Sales are the primary driver. The others are software Subscriptions (Rental) and software Licenses (Purchase).
Who are Scan Order's main competitors?
Broad incumbents on record are Lightspeed Restaurant, Square for Restaurants, OpenTable and Toast. Direct peers are Preoday, Vita Mojo, Zonal and TouchBistro. Emerging players are Tenzo and GloriaFood.
Does Scan Order have an API?
No public API is recorded for Scan Order.
What industry is Scan Order in?
Scan Order's product category is Restaurant Point-of-Sale (POS) Software. Its primary akta.pro industry code is FSAMADAH, QR Code & Alternative In-Store Acceptance (QR, APMs), with a secondary code of FSAMADAG, EMV Chip, Magstripe & PIN Debit Acceptance.