What CCC Intelligent Solutions does

CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS) is a publicly traded cloud software company headquartered in Chicago, Illinois, founded in 1980. The company operates the CCC IX Cloud platform, an AI-enabled, event-driven architecture that connects more than 35,000 businesses across the property and casualty (P&C) insurance economy, including 300+ auto insurers (27 of the top 30 P&C insurers), 30,500+ collision repair shops, 5,000+ parts suppliers, and 12 of the top 15 automotive OEMs. The platform processes over 18 million claims annually and has accumulated more than $1 trillion in historical claims and repair transaction data underpinning its AI capabilities.

CCC's product portfolio is organized around four customer segments. For collision repairers, the CCC ONE suite covers AI-powered estimating, repair workflow, shop management, consumer engagement, parts ordering, and integrated payments. For insurers, CCC delivers Auto Physical Damage (APD), casualty, subrogation, and payment solutions. For OEMs, it offers certified network programs, analytics, parts marketing, and rebate payment solutions. For parts suppliers, CCC provides parts network, recycler, and payment solutions. The company expanded into disability and injury claims management through the 2025 acquisition of EvolutionIQ. AI capabilities span computer vision, predictive analytics, generative AI, process automation, and anomaly detection, all developed over 10+ years against CCC's proprietary transaction dataset.

The company generates revenue through SaaS subscriptions (annual contracts, quote-based enterprise pricing), transaction and usage-based fees on claims processed, and marketplace commissions from its parts network. The go-to-market is enterprise B2B with direct field sales to large insurance carriers, repair shop chains, and OEMs, supplemented by channel partner referrals within the ecosystem. Pricing is not publicly disclosed and is custom-negotiated. The company became publicly traded via a business combination with Long Ridge Equity Partnership and maintains investor relations at ir.cccis.com.

Name

CCC Intelligent Solutions

Legal name

CCC Intelligent Solutions Inc.

Website

https://cccis.com

Company type

Public

Founded year

1980

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CCC Intelligent Solutions (NASDAQ: CCCS) provides an AI-enabled cloud platform connecting 35,000+ businesses across 300+ insurers, 30,500+ repair shops, 5,000+ parts suppliers, and major OEMs to process auto claims and repair workflows.

Ownership category

akta.pro rank

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscriptions: CCC operates as a SaaS platform providing subscription-based access to its IX Cloud platform and various solutions for insurers, repairers, OEMs, and parts suppliers. The platform is described as industry-leading technology powering the P&C insurance economy with annual subscription contracts typical for enterprise B2B software.
2. Transaction and Usage-Based Fees: CCC processes millions of claims-related transactions annually (18M+ claims). Transaction fees may be derived from claims processed, estimates written, parts ordered through the network, and other workflow transactions on the platform.
3. Parts Network and Marketplace: The CCC TRUE Parts Network connects parts suppliers and repairers for seamless parts purchasing. Electronic parts procurement integrated into CCC ONE Repair Workflow generates transaction-based revenue from parts ordering and procurement.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

CCC Intelligent Solutions provides AI-enabled cloud software connecting insurers, repairers, automakers, and parts suppliers for auto claims processing and collision repair management. The CCC IX Cloud platform integrates data and AI across an ecosystem of 35,000+ businesses, offering product suites for insurance carriers (claims, casualty, subrogation, payments), collision repairers (estimating, repair workflow, shop management, parts ordering, consumer engagement), OEMs (certified network programs, parts marketing, analytics), and parts suppliers (inventory display, electronic procurement, payments).

Product overview

CCC Intelligent Solutions provides a comprehensive cloud platform for the P&C insurance economy, specifically focused on the auto claims and repair ecosystem. The platform operates as a modular architecture centered on the CCC IX Cloud platform, which integrates data and AI across a network of 35,000+ businesses. The core product suite includes CCC ONE for collision repairers (offering estimating, repair workflow, shop management, consumer engagement, parts, and payments), CCC APD and Casualty solutions for insurance carriers, OEM-certified network programs, and parts supplier network solutions. Key products connect through the CCC IX Cloud platform using event-driven architecture, with AI capabilities powering intelligent reinspection, computer vision for damage assessment, and predictive analytics for claims optimization. The ecosystem connects over 300 auto insurers, 30,500+ collision repairers, 5,000+ parts suppliers, and 12 of the top 15 OEMs, processing 18M+ claims annually with access to over $1 trillion in historical data.

Differentiator

Problem solved

Functional benefit

Brands

• CCC ONE Estimating: AI-powered estimating software platform trusted by tens of thousands of collision repair shops for writing better estimates faster.
• CCC ONE Repair Workflow
• CCC IX Cloud
• CCC Mobile Jumpstart

Products and services

• CCC IX Cloud Platform Core AI-powered cloud platform with event-driven architecture integrating data and AI across the P&C insurance ecosystem, connecting 35,000+ businesses to create dynamic claims and repair workflows.
• CCC ONE Estimating AI-powered estimating software for collision repair shops enabling faster, more accurate estimate writing, trusted by tens of thousands of shops with mobile app capabilities.
• CCC ONE Repair Workflow Comprehensive shop management platform integrating estimating, work management, invoicing, vehicle workflow, parts ordering, consumer engagement, and payments for collision repairers.
• CCC APD (Auto Physical Damage) AI-powered claims solutions for insurers creating connected, empathetic claims experiences across the auto physical damage lifecycle, serving 300+ insurance carriers including 27 of the top 30 P&C insurers.
• CCC Casualty Casualty claims solution combining automation with team insights for efficient casualty experiences, including medical bill processing and third-party casualty claims handling for insurers.
• CCC Subrogation Subrogation recovery automation solution that improves efficiency and reduces cycle times for claims recovery processes for insurance carriers.
• CCC Insurer Payments End-to-end insurance payment solution streamlining payment processes between insurers and repair facilities.
• CCC Intelligent Reinspection AI-powered solution that streamlines review of incoming repair facility estimates by automatically routing estimates for approval or review based on insurer rules, providing reason codes, and reducing manual workloads.
• CCC Certified Network & Programs OEM-certified shop network management and program tools helping automakers strengthen certified shop relationships and protect their brand, serving 12 of the top 15 OEMs.
• CCC OEM Parts Parts marketing and visibility solution reaching the largest collision repair network to showcase OEM parts and drive sales for automotive OEMs.
• CCC OEM Payments Rebate and loyalty program payment solutions for OEMs to drive loyalty and streamline payments to certified repair shops.
• CCC TRUE Parts Network Parts supplier network connecting 5,000+ parts suppliers with collision repairers for seamless purchase of parts, providing real-time price quotes and electronic parts inventory sales.
• CCC Parts Network Parts supplier network enabling 5,000+ parts suppliers to display pricing and availability to collision repairers using CCC software.
• EvolutionIQ AI guidance platform for disability and injury claims management acquired in 2025, providing market-leading AI synthesis and claims guidance capabilities for third-party auto casualty claims.
• CCC Diagnostics Workflow Management of vehicle scans and calibrations for ADAS and diagnostic services, integrating with diagnostic and calibration providers within the CCC repair workflow.
• CCC ONE Consumer Engagement Suite of digital engagement tools for collision repairers including custom websites, digital appointments, financing options, and review management to improve customer capture and retention.
• CCC ONE Shop Payments Integrated shop payment solutions simplifying inbound payments and consumer financing with streamlined fund transfers and reconciliation for collision repairers.

Quantifiable outcome

• Shops using CCC Pay Workflow see roughly 1-day savings in cycle time creating over 20 hours of labor capacity per week
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

24 partnerships are on record, tiered core, strategic and minor.

• Georgia Farm Bureau Mutual Insurance CompanycoreChannel Partner/ Reseller/ Distributor · 16 May 2024Georgia Farm Bureau extended its use of CCC solutions across the auto physical damage claims process including workflow, estimating, reinspection, and valuation solutions.
• Nodak Insurance CompanycoreChannel Partner/ Reseller/ Distributor · 16 May 2024Nodak Insurance Company extended its use of CCC's digital solutions for auto claims workflow, estimating, reinspection, and valuation to accelerate auto claims resolutions.
• United Recyclers Group (URG)coreTechnology or Integration · 18 September 2013URG was an early participant of the CCC TRUE Parts Network. URG's recycled parts data listing service, including data from its more than 500 auto recycler members, has been integrated with the CCC ONE Platform, providing users with direct access to comprehensive recycled parts inventory, availability and pricing.
• LKQ/Keystone Aftermarket PartscoreTechnology or Integration · 18 September 2013LKQ/Keystone was an early participant of the CCC TRUE Parts Network. The company introduced quoting and electronic procurement of its salvage and aftermarket parts with repair facilities across the country through CCC ONE.
• EvolutionIQstrategicStrategic or Co-development PartnerCCC announced acquisition of EvolutionIQ, the leading AI guidance platform for disability and injury claims management. Also expanding third-party auto casualty offering with EvolutionIQ's market-leading AI synthesis and claims guidance.
• Toyota Motor North AmericacoreTechnology or IntegrationToyota Motor North America selected CCC Parts Technology for collision parts marketing solutions, enabling Toyota parts to be displayed to collision repairers using CCC software.
• Audi of AmericacoreTechnology or IntegrationAudi of America selected CCC Parts Technology for collision parts marketing to reach the collision repair network.
• Subaru of AmericacoreTechnology or IntegrationSubaru of America selected CCC for Collision Parts Marketing to showcase parts and drive sales through the CCC network.
• Gulf States ToyotacoreTechnology or IntegrationGulf States Toyota selected CCC for Collision Parts Marketing to reach collision repairers.
• Southeast Toyota DistributorscoreTechnology or IntegrationSoutheast Toyota Distributors selected CCC for Collision Parts Marketing.
• Nissan North AmericacoreTechnology or IntegrationCCC supports Nissan North America for Collision Parts Marketing.
• Service KingcoreTechnology or IntegrationService King selected CCC as its Parts eCommerce Provider following successful pilot, enabling electronic parts procurement.
• Caliber CollisioncoreTechnology or IntegrationCaliber Collision extended its relationship with CCC Intelligent Solutions for continued use of collision repair management solutions.
• OECcoreTechnology or IntegrationCCC Intelligent Solutions and OEC announced integration to streamline collision repair workflows.
• TekioncoreTechnology or IntegrationCCC Repair Workflow integrates with Tekion's Cloud-Native Platform for seamless collision repair management.
• Opus IVScoreTechnology or IntegrationCCC expands relationship with Opus IVS to deliver ADAS insights to collision repairers through the CCC platform.
• KineticcoreTechnology or IntegrationCCC Intelligent Solutions added Kinetic to its Diagnostics Network for ADAS and diagnostic capabilities.
• RevvcoreTechnology or IntegrationCCC Intelligent Solutions added REVV to its Diagnostics Network for vehicle diagnostics solutions.
• All ClearcoreTechnology or IntegrationCCC Intelligent Solutions added All Clear to its Diagnostics Network for calibration and diagnostic services.
• VSSTAcoreTechnology or IntegrationCCC Intelligent Solutions added VSSTA to its Diagnostics Network for vehicle inspection and diagnostic services.
• ElitekcoreTechnology or IntegrationCCC and Elitek expanded integration to include sublet services for collision repair operations.
• USAAcoreChannel Partner/ Reseller/ DistributorUSAA leverages CCC's new digital capability to streamline first party casualty claims experience for policyholders.
• TempusDirectcoreTechnology or IntegrationTempusDirect joined the CCC Network to deliver third-party casualty solutions including medical bill review and network services.
• 3MminorStrategic or Co-development Partner3M is listed as a partner in CCC's ecosystem, collaborating on solutions for the P&C insurance economy.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Guidewire Software: Guidewire provides core insurance software platforms (PolicyCenter, ClaimCenter, BillingCenter) used by many of the same P&C insurers that CCC serves. While focused on core insurance systems rather than claims workflow, Guidewire competes for IT budget and is a listed CCC ecosystem partner whose integration is important to both companies.
• Verisk Analytics: Verisk is a major data analytics and risk assessment provider for the insurance industry, including property, casualty, and auto. While broader than CCC, Verisk's ClaimSearch and ISO claims offerings overlap with CCC's insurance data and claims solutions, and the two companies are listed partners integrating within each other's ecosystems.
• Duck Creek Technologies: Duck Creek provides a modern SaaS core insurance platform serving P&C insurers with policy, billing, and claims capabilities. It competes indirectly with CCC by offering claims management as part of a broader insurance suite, and is also a listed partner within CCC's ecosystem for insurance core system integrations.

Others

• Insurance Auto Auctions (IAA): IAA is a major salvage vehicle auction operator serving insurance carriers for total loss vehicles. Like Copart, IAA is a CCC ecosystem partner for total loss solutions rather than a direct software competitor, occupying an adjacent role in the auto claims lifecycle.
• LexisNexis Risk Solutions: LexisNexis Risk Solutions provides data and analytics services used by insurance carriers for underwriting, claims, and fraud detection. It is a listed CCC ecosystem partner supplying data services that complement CCC's platform rather than directly competing on claims workflow software.
• Copart: Copart operates the largest online salvage vehicle auction platform, serving insurance carriers for total loss disposition. While not a direct software competitor, Copart is a CCC ecosystem partner for total loss and salvage solutions and represents an adjacent player in the auto claims value chain.

Emerging players

• Tractable: Tractable is an AI-native company applying computer vision to auto damage assessment, accelerating insurance claims through photo-based estimating. It competes with CCC's computer vision and Intelligent Reinspection capabilities for the same insurer customers, representing an emerging AI-first challenger in the auto claims workflow.
• Snapsheet: Snapsheet provides cloud-based auto claims management software for insurance carriers, including appraisal and total loss workflows. It is an emerging SaaS competitor focused specifically on claims management, overlapping with CCC's APD (Auto Physical Damage) solutions for insurance carriers.

Direct peers

• Solera Holdings: Solera Holdings provides software and data solutions for automotive claims, repair, and parts across the insurance ecosystem. It directly competes with CCC in P&C claims software, serving insurers, repairers, and parts suppliers with comparable workflow and estimating products.
• Mitchell International: Mitchell International provides claims management, estimating, and repair shop management solutions for the P&C insurance and collision repair industries. It is a direct competitor to CCC in auto physical damage claims software, serving similar insurer and repairer customers with overlapping estimating and shop workflow products.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CCCInfoServices
• Facebookfacebook.com/CCCIS

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds9 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCC Intelligent Solutions