What Clutch Health does

Clutch Health is the dedicated healthcare vertical of Clutch Holdings LLC, a private US enterprise SaaS company headquartered in Ambler, Pennsylvania, that operates an AI-powered loyalty and customer engagement platform for multi-location operators. The company was founded in 2011 and currently employs between 101 and 250 people. Its core product unifies five modules (Customer Data Platform, Loyalty Management, Gift Cards and Stored Value, Offer Management, and Marketing Orchestration) into a single decisioning engine that runs on first-party customer behavior data and is integrated with more than 40 POS, ecommerce, and stored-value partners including NCR, Oracle Micros, Shopify+, Salesforce Commerce, and Blackhawk Network.

Clutch Health extends this platform into healthcare organizations, combining AI-powered patient engagement with behavioral science-driven financial incentives acquired through the Reciprocity Health acquisition in August 2025 and the Perx Health US operations acquisition in May 2026. The sub-brand is positioned around AI-augmented patient engagement, security and compliance reporting (via the Enigma Networks partnership), and behavioral incentive design aimed at health systems managing patient retention and cost-of-care programs.

The company sells exclusively through a sales-led enterprise GTM motion, with custom multi-year contracts scoped by location count and module selection. It serves 500+ customers across specialty retail, grocery, hospitality, restaurants, fuel and convenience, CPG, consumer services, and healthcare, with named logos including Aramark, Marcus Theatres, Foodland, The Fifty/50 Group, Hungry Jack's, Fleet Feet, New Seasons, Suitsupply, Godiva, Pandora, Honest, and Smithland. Reported customer outcomes include a 67% increase in loyalty membership and over $5.7 million in loyalty-attributed revenue at The Fifty/50 Group, and SMS-driven 20% traffic and 30-40% sales lifts for events at Miller Furniture.

Name

Clutch Health

Legal name

Clutch Holdings LLC

Website

https://clutch.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Clutch Health is the healthcare vertical of Clutch, a US enterprise SaaS company that sells an AI-powered loyalty and customer engagement platform to multi-location retailers, grocers, restaurants, hospitality brands, and healthcare organizations on multi-year contracts.

Ownership category

akta.pro rank

Product category

Customer Loyalty and Patient Engagement Software

NAICS

Health and Welfare Funds (525120)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

akta.pro secondary industry

AI Triage & Clinical Decision Support (CDS) Platforms (HLALAJAD)

Keywords

• Patient engagement platform
• Healthcare loyalty software
• Customer data platform
• Behavioral health incentives
• AI loyalty marketing

Headquarters

HQ city

Ambler

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise SaaS Platform Subscription: Clutch operates as a B2B SaaS platform with custom enterprise pricing. The revenue model is subscription-based with pricing scoped based on location count and module selection. Multiple modules can be selected including Customer Data Platform, Loyalty Management, Gift Cards & Stored Value, Offer Management, and Marketing Orchestration.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Clutch Health is an AI-powered patient engagement platform for healthcare organizations, operating as the dedicated healthcare business line of Clutch Holdings LLC. It combines a customer data platform, AI-driven segmentation and offers, marketing orchestration, stored value/gift card management, and behavioral science-driven financial incentives (via the Reciprocity Health acquisition) into a unified decisioning engine. The platform is sold via enterprise SaaS subscriptions with custom pricing scoped to facility/location count and module selection.

Product overview

Clutch is a unified platform-plus-modules architecture consisting of five core modules: Customer Data Platform (CDP), Loyalty Management, Gift Cards & Stored Value, Offer Management, and Marketing Orchestration. These modules operate within a single decisioning engine that identifies high-value customer behaviors and automatically motivates customers to repeat them. The platform features AI-powered capabilities including the AI Segment Generator (part of Next Gen Segmentation), AI Channel Optimization, and ML-driven smart offers. Clutch Health is the company's dedicated healthcare sub-brand expanded through the acquisition of Reciprocity Health. The platform offers 40+ pre-built integrations with POS, ecommerce, and marketing systems and serves multi-location retailers, grocers, restaurants, hospitality, and healthcare brands.

Differentiator

Problem solved

Functional benefit

Brands

• Clutch Health: Clutch's dedicated healthcare business line focused on AI-powered patient engagement, behavioral science-driven patient incentives, and healthcare loyalty solutions. Clutch Health was established as a separate healthcare vertical and further expanded through the acquisition of Reciprocity Health in August 2025.

Products and services

• Clutch Platform Enterprise behavior optimization platform that unifies Customer Data Platform, Loyalty Management, Gift Cards & Stored Value, Offer Management, and Marketing Orchestration into a single decisioning engine. Identifies high-value customer behaviors and automatically motivates customers to repeat them; designed for multi-location retailers, restaurants, grocers, hospitality, and healthcare brands.
• Customer Data Platform (CDP) Connects all customer data in real-time, providing complete insights into consumer spend and non-spend behaviors across stores, web, and mobile. Features machine learning powered automated audience segments, real-time data collection and execution, reporting, and global data compliance.
• Loyalty Management Machine Learning powered loyalty journeys to effectively engage customers with real-time data and automation rules that enable individualized programs while reducing time spent building programs.
• Gift Cards & Stored Value Strategic stored value solution that complements marketing strategy, manages gift card issuance, balance tracking, and stored value liability reporting. Reduces gift card anonymity with digital accounts and engages customers across multiple channels.
• Offer Management Activates customer data to deploy intelligent ML-driven smart offers that drive positive behaviors over time. Uses machine learning and rule-based triggers to deliver individualized offers at the right time, protecting margin through SKU/item-based time-sensitive strategies.
• Marketing Orchestration Unifies marketing efforts across channels including email, SMS, MMS, and direct mail. Features generative AI content creation, ML optimization of send time and channel selection, real-time attribution reporting, and trigger-based logic for targeting consumers in real time.
• Clutch Health Clutch's dedicated healthcare business line serving healthcare organizations with an AI-powered patient engagement platform that includes continuous security monitoring, security operations automation, compliance reporting, and behavioral science-driven patient engagement and financial incentives (via Reciprocity Health technology acquired August 2025).

Quantifiable outcome

• 67% increase in loyalty membership; 764% rise in activations; over $5.7 million in loyalty-attributed revenue for The Fifty/50 Group
• +2 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability9 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• Enigma NetworkscoreTechnology or Integration · 23 June 2026Clutch Health selected Enigma Networks' Enigma AI platform for continuous security monitoring, security operations automation, and compliance reporting across its AI-powered patient engagement platform. The partnership strengthens cyber resilience in the age of AI, helping Clutch Health respond to AI-accelerated threats targeting healthcare organizations while reducing manual evidence collection and reporting work during audits. Enigma Networks CEO Bob Moul highlighted that the partnership allows Clutch Health to govern internal trust and turn cyber resilience into competitive advantage.
• GoTabcoreStrategic or Co-development Partner · 3 February 2026Strategic partnership between Clutch and GoTab, an entertainment commerce platform redefining the point-of-sale experience. The collaboration enables hospitality brands to unify guest interactions across transaction and engagement layers, delivering personalization, convenience, and insight across every touchpoint. The Clutch + GoTab integration links every customer transaction (mobile order, QR-code tab, in-venue payment) to a centralized Clutch customer profile, enabling real-time loyalty rewards, omni-channel offer redemption, and automated marketing journeys. Joint customer The Fifty/50 Group achieved 67% increase in loyalty membership, 764% rise in activations, and over $5.7 million in loyalty-attributed revenue.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Medisafe: Digital medication adherence platform combining a patient app with coaching and behavioral nudges. Comparable to Clutch Health's medication adherence and digital therapeutics positioning.
• Pack Health: Digital patient engagement company providing personalized coaching and behavioral support for chronic conditions and medication adherence. Closely comparable to Clutch Health's behavioral science-driven patient engagement capabilities inherited from Reciprocity Health.
• mPulse Mobile: Healthcare-focused conversational AI and patient engagement platform used by payers, providers, and pharmacies to drive behavior change via SMS, IVR, and email. Comparable to Clutch Health on the healthcare patient engagement and behavioral outreach axis.
• Twistle by Health Catalyst: Patient engagement platform (acquired by Health Catalyst) automating care pathways and patient outreach across conditions. Directly comparable to Clutch Health's condition-specific digital therapeutic/coaching programs.
• Punchh (by PAR): Loyalty, offers, and engagement platform purpose-built for multi-location restaurant and retail chains. Direct competitor to the broader Clutch platform on which Clutch Health is built, with overlapping AI segmentation and POS integration capabilities.
• Yotpo: Commerce marketing platform spanning loyalty, reviews, SMS, and subscriptions for retail and hospitality brands. Closely comparable to Clutch on the unified CDP + loyalty + marketing orchestration proposition for multi-location operators.
• CipherHealth: Enterprise patient engagement platform offering outreach, rounding, and post-discharge follow-up tools for health systems. Overlaps with Clutch Health's provider-focused patient engagement and care orchestration use cases.
• Paytronix: Enterprise loyalty, gift, and online ordering platform for restaurants and convenience stores. Direct competitor to Clutch's core retail/hospitality loyalty modules and the source of Clutch's cited 50–70% loyalty participation benchmark.
• Perx Health: Digital therapeutics and patient engagement platform that uses daily motivation, rewards, and behavioral science to drive medication adherence. Directly comparable to Clutch Health's behavioral incentives / digital therapeutics stack; Clutch acquired Perx Health's US operations in May 2026, making it both peer and partial subsidiary.

Broad incumbents

• Welldoc: Digital health company with FDA-cleared digital therapeutics for chronic conditions (e.g., diabetes, cardiovascular), operating across payers, providers, and pharma. A broader, more clinically-validated incumbent that competes with Clutch Health for digital therapeutics and chronic care engagement spend.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/clutch-holdings-llc

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clutch Health