What NORMAN NETWORKS LTD does

Norman Networks Ltd is a London-based, vendor-neutral independent advisory firm founded in 2023 that helps mid-market UK businesses migrate from legacy PSTN/ISDN telephony infrastructure ahead of BT's scheduled switch-off on 31 January 2027. The company's core offering centers on advisory-led migration services spanning legacy systems auditing, number porting, VoIP/Cloud PBX deployment, and Microsoft Teams Telephony integration (including Operator Connect). Its underlying technology stack is not proprietary; instead, the firm orchestrates solutions across a network of 300+ specialist partners covering voice, data networks, security, contact centres, AI integration, and mobile/eSIM, positioning itself as an independent broker rather than a software vendor.

The business model combines professional advisory/consulting fees, referral economics through its partner ecosystem, and recurring managed services via 24/7 ongoing support. Pricing is not publicly disclosed; engagements begin with free discovery calls and legacy systems audits, with subsequent work quoted per assessment. Distribution is direct-to-buyer (mid-market UK businesses with multi-site, complex estates including lift phones, alarm systems, payment terminals, and fax lines) supplemented by channel facilitation to partner providers. The firm operates with a team of 1-10 employees whose members collectively bring over 40 years of voice/VoIP expertise, and it holds a Microsoft Partner relationship for Teams licensing advisory.

Commercially, Norman Networks is a single-geography (UK), single-segment consultancy whose value proposition is tightly anchored to a regulatory deadline catalyst. Revenue is not disclosed and there are no funding rounds on record; the firm appears to be an early-stage, bootstrapped advisory practice built to capture a specific time-bound migration wave rather than a scalable software platform.

Name

NORMAN NETWORKS LTD

Legal name

Norman Networks Ltd

Website

https://normannetworks.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Norman Networks Ltd is a London-based, vendor-neutral advisory firm that helps mid-market UK businesses audit and migrate legacy PSTN/ISDN telephony to VoIP or Microsoft Teams ahead of BT's January 2027 switch-off.

Ownership category

akta.pro rank

Product category

Telecommunications Consulting

NAICS

Computer Systems Design and Related Services (5415)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

akta.pro secondary industry

VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• Cloud communications consulting
• VoIP migration advisory
• PSTN switch-off consultancy
• Vendor-neutral telecom advisory
• Microsoft Teams telephony

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Advisory and Consulting Services: Independent advisory services providing vendor-neutral recommendations for voice migration, technology selection, and digital transformation. Revenue derived from consulting engagements and implementation support for mid-market businesses navigating the PSTN/ISDN switch-off.
2. Partner Ecosystem Referrals: Revenue generated through recommending and facilitating connections to their 300+ specialist partners covering voice, data networks, security, contact centres, AI integration, mobile, and eSIM services.
3. Ongoing Support Services: 24/7 ongoing support to ensure voice communication remains uninterrupted and optimised post-implementation.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Norman Networks is a vendor-agnostic independent advisory firm that audits, plans, and facilitates migration of mid-market UK businesses from legacy PSTN/ISDN voice infrastructure to VoIP cloud voice and Microsoft Teams telephony ahead of BT's January 2027 switch-off. The firm delivers free legacy systems audits, independent technology recommendations across a 300+ partner ecosystem, and implementation support covering voice, data networks, security, contact centres, AI integration, and mobile/eSIM.

Product overview

Norman Networks LTD is a vendor-neutral independent advisory firm offering a unified portfolio of VoIP and cloud communications solutions for mid-market UK businesses facing the PSTN/ISDN switch-off by January 2027. The core offering consists of Cloud Voice & Video Collaboration services integrated with Microsoft Teams Telephony and VoIP Cloud Voice Solutions, supplemented by Unified Communications with video conferencing capabilities. The company provides comprehensive migration services including PSTN/ISDN Migration, Legacy Systems Audits, and Number Porting, alongside specialized add-ons such as AI-Driven Contact Centre Integration and Mobile/eSIM Solutions. With access to over 300 specialist partners covering voice, data networks, security, and AI, Norman Networks delivers vendor-neutral recommendations without sales pressure, offering free initial audits and implementation support to ensure seamless transitions to cloud-based communications.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Voice & Video Collaboration
• VoIP Cloud Voice Solutions
• Microsoft Teams Telephony
• PSTN/ISDN Migration Services
• Legacy Systems Audit
• Number Porting Service
• 24/7 Customer Support
• BT Network Transition Navigation

Quantifiable outcome

• Businesses avoid service outages from rushed 2026 migrations and number porting delays
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Global Call Verification PartnerscoreTechnology or Integration · 1 January 2025In 2025, Norman Networks entered agreements with global partners specializing in call verification solutions. These partnerships enhance vendor-neutral offerings for mid-market businesses migrating from legacy systems, ensuring compliance and fraud protection for VoIP, Teams telephony, and contact centres.
• Centralized Management Solution ProviderscoreTechnology or Integration · 1 January 20252025 partnerships with providers of centralized management solutions enabling single-pane control across multi-site voice, data networks, security, AI, and mobile/eSIM setups. Simplifies operations without requiring rip-and-replace of existing infrastructure.
• Microsoft (Operator Connect/ Teams Telephony)coreTechnology or IntegrationMicrosoft Partner relationship enabling Norman Networks to advise customers on Operator Connect and Teams Telephony platforms. With the coming of age of Operator Connect, the company helps businesses migrate and optimise Microsoft 365 and Teams licensing for maximum value and efficiency.
• 300+ Specialist Partner EcosystemcoreChannel Partner/ Reseller/ DistributorAccess to over 300 specialist partners covering voice, internet data networks, security, contact centres, AI integration, mobile, and eSIM. This extensive ecosystem enables Norman Networks to deliver vendor-neutral recommendations tailored to specific customer requirements.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Yay.com: Yay.com is a UK VoIP and hosted telephony provider focused on small and mid-market businesses with simple, managed cloud voice offerings. Directly comparable to Norman Networks on the UK mid-market VoIP customer segment, though Yay sells its own managed platform rather than orchestrating a 300+ partner ecosystem.
• Telappliant: Telappliant (VoIPfone) is a long-established UK independent VoIP and hosted telephony reseller providing broadband, SIP, and UCaaS to UK SMBs and mid-market customers. Directly comparable to Norman Networks as a UK vendor-positioned VoIP specialist, though Telappliant sells its own platform rather than offering vendor-agnostic advisory.
• Chill Telecom: Chill Telecom is a UK independent VoIP and cloud telephony reseller focused on small to mid-market SMBs migrating from legacy PBX/PSTN infrastructure. Comparable to Norman Networks as a UK regional channel player competing for similar migration-driven demand, though Chill is more carrier-tied and lacks a vendor-agnostic advisory layer.
• Sabio Group: Sabio is a UK-centric consultancy and solutions provider focused on customer experience, contact centre, and unified communications transformations across Genesys, Avaya, and Microsoft platforms. Closely comparable to Norman Networks because both sell advisory-led UC migration services and adjacent AI/contact centre capabilities to UK mid-market and enterprise customers.

Broad incumbents

• Daisy Communications: Daisy is one of the UK's largest independent unified communications and managed services providers serving mid-market and enterprise customers with VoIP, hosted telephony, connectivity, and cloud solutions. Highly comparable to Norman Networks because both target UK mid-market PSTN/ISDN migration buyers, though Daisy operates at significantly larger scale with proprietary carrier-grade infrastructure.
• 8x8: 8x8 is a global UCaaS and contact centre provider with Microsoft Teams integration and mid-market positioning. Comparable as one of the partner-platform options Norman Networks may shortlist when advising UK customers on PSTN replacement and cloud communications migrations.
• RingCentral: RingCentral is a global UCaaS leader offering cloud communications, contact centre, and Teams integration to mid-market and enterprise customers. Comparable as a potential partner and competitor in the Norman Networks ecosystem, representing one of the global platforms Norman Networks may recommend to mid-market clients.
• Gamma Communications: Gamma is a leading UK-based provider of UCaaS, SIP trunks, and cloud communications with a partner/reseller channel widely used by mid-market customers. Directly comparable because Gamma's products underpin many PSTN migration projects and competes with Norman Networks on both direct and partner-facilitated sales motions.
• BT Business (BT Enterprise): BT operates the legacy PSTN being switched off and runs a substantial enterprise and mid-market advisory practice helping customers migrate to its own cloud voice and UCaaS portfolio. Directly comparable as the incumbent orchestrating the PSTN transition that Norman Networks helps customers navigate, with potential direct competition for advisory engagements.

Regional players

• Voicehost: Voicehost is a UK-hosted VoIP and SIP trunking provider serving resellers and end customers, particularly relevant to PSTN/ISDN replacement. Comparable as a UK VoIP specialist but more carrier-like; Norman Networks would route customers needing Voicehost-equivalent services through its partner network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/norman-networks

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NORMAN NETWORKS LTD