Viva Mutual
- Company typePrivate
- Founded2020
- HeadquartersWelland, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
Viva Mutual firmographics
Firmographics- Name
- Viva Mutual
- Legal name
- VIVA Mutual
- Website
- https://vivamutual.org
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Viva Mutual industry classification
Industry- Product category
- Disability and Aged Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (62399)
- SIC
- Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI)
- akta.pro secondary industry
- Continuous Home Care (Crisis Hospice) (HSABAFAB)
Keywords
Where Viva Mutual is headquartered
LocationHeadquarters
- HQ city
- Welland
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Viva Mutual business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- NDIS Funded Services: VIVA Mutual is a registered NDIS provider delivering disability support services funded through the National Disability Insurance Scheme. Services include disability support, home nursing, domestic support, social and community participation, therapy, and 24/7 nursing care for complex conditions.
- My Aged Care / Home Care Services: Registered My Aged Care provider offering entry-level support services, private-pay home care, and Commonwealth Home Support Programme services for elderly Australians.
- Private Pay / Fee-for-Service: Private-pay home care options available for individuals not covered by government funding programs or seeking additional services beyond their funded allocations.
- Temporary Transformation Payment (TTP): Additional cost eligible providers can charge during NDIS transition, calculated as percentage added to base rate of specific services. TTP percentage decreases by 1.5% annually until it phases out.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | NDIS Funded Services |
| Subscription | Multi-year contract | My Aged Care / Commonwealth Home Support Programme |
| Other | Pay-as-you-go | Private-Pay Home Care |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Viva Mutual product offering
Product offeringCore offering
VIVA Mutual is a registered NDIS and My Aged Care provider delivering in-home disability support, aged care, home nursing, allied health therapy, SIL/SDA accommodation, and specialized 24/7 nursing care for complex conditions such as dementia and Motor Neuron Disease across Adelaide, South Australia. Services are funded through NDIS participant plans, government aged care programmes, and private-pay arrangements. The organization operates on a self-managed team model inspired by Buurtzorg methodology and reinvests all profits back into service quality.
Product overview
VIVA Mutual is a South Australian not-for-profit organization providing integrated disability support and aged care services primarily in Adelaide. The organization operates as a single coordinated service portfolio rather than a platform-plus-modules architecture. Their core offerings include: Home Nursing (clinical in-home care by Registered and Enrolled Nurses), Domestic Supports (household and daily living assistance), Accommodation services (Supported Independent Living/SIL and Specialist Disability Accommodation/SDA), Social and Community Participation programs, Personal Care and Support, Allied Health/Therapy services, and specialized 24/7 Nursing Care for complex conditions including dementia, Alzheimer's disease, and Motor Neuron Disease (MND). For aged care clients, they deliver Commonwealth Home Support Programme services, Private-Pay Home Care, and personal support. The organization also provides continence assessment services and has introduced telehealth consultations as a complementary service delivery channel. Their service model is built on self-managed teams inspired by Buurtzorg methodology, with a focus on continuity of support and person-centered care.
Differentiator
Problem solved
Functional benefit
Products and services
- Home Nursing Compassionate in-home nursing care delivered by experienced Registered and Enrolled Nurses, providing clinical care, wound management, medication administration, and health monitoring in clients' homes for NDIS participants and aged care clients.
- Domestic Supports Personalized domestic assistance covering meals, housekeeping, yard work, and daily living tasks, allowing NDIS participants and aged care clients to maintain independence in their own homes.
- Accommodation (SIL/SDA) Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) services providing tailored support models and housing options for NDIS participants with disability accommodation needs.
- Social and Community Participation Support services enabling NDIS participants and aged care clients to engage in social activities, community events, and meaningful participation opportunities with reliable, consistent support workers.
- Personal Care and Support Compassionate personal care services delivered by qualified, accredited support workers tailored to individual needs and preferences for NDIS participants.
- Allied Health/Therapy Therapeutic services including physiotherapy, occupational therapy, speech pathology, and psychology to support the health and well-being outcomes of NDIS participants and aged care clients.
- 24/7 Nursing Care for Dementia and MND Specialized around-the-clock nursing care for clients with dementia, Alzheimer's disease, Motor Neuron Disease (MND), and other complex progressive conditions, including PEG feeding and respiratory support.
- Private-Pay Home Care Fee-for-service home care options for elderly individuals not eligible for government-funded programs or seeking additional services beyond their funded allocations, offering flexible, personalized support arrangements.
- Commonwealth Home Support Programme Entry-level aged care support services funded through the Australian Government's Commonwealth Home Support Programme for eligible older Australians.
- Continence Assessment Services Specialized NDIS-funded continence assessments and support services to help participants manage continence needs effectively.
Quantifiable outcome
- Participants rate service 9-10/10 satisfaction
- +2 more outcomes
Companies that use Viva Mutual
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Viva Mutual technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Viva Mutual partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- Chooze ShopminorPartnership announced in End of Year 2025 eNews to support Australians living with disability and ageing. Collaboration focuses on joint marketing and referral activities.
- Carers SAcoreVIVA Mutual collaborated with Carers SA through their 'Different Conversations' podcast, featuring Stephen Wales from Carers SA discussing the impact of carers in Australia. This partnership provides educational content for carers and raises awareness about support services available.
- Simple Healthcare SolutionsminorFeatured on the 'Different Conversations' podcast along with Carers SA and VIVA Mutual leadership, discussing healthcare topics and sharing expertise with the community.
- MND SAcoreCollaboration with MND SA for specialist education and guidance in Motor Neuron Disease care. VIVA Mutual works closely with MND SA as part of their multidisciplinary care coordination for MND clients.
- Torrens UniversityminorCollaboration through the Social Enterprise Hub video series, engaging with university students and researchers on disability and enterprise topics.
- Fresh 92.7 FMminorRadio partnership announced as 'VIVA Mutual Teams up with Fresh 92.7 FM' for community engagement and awareness activities.
- NDISVIVA Mutual is a registered NDIS provider, delivering services under the National Disability Insurance Scheme framework.
- My Aged CareVIVA Mutual is registered with My Aged Care to deliver aged care services under the Australian government's aged care programme.
Scale indicators4 records
Recent moves9 records
Expansion highlights5 records
Viva Mutual competitors and assessment
Company assessmentBroad incumbents
- BlueCare (UnitingCare Queensland): Large NFP provider of in-home aged care, disability support, and community nursing across Queensland and parts of NSW. Comparable to VIVA in NFP status, combined aged care and disability offering, and registered provider status for government-funded home care.
- Life Without Barriers: One of Australia's largest not-for-profit disability and aged care providers, delivering NDIS, out-of-home care, and aged care services nationally. Directly comparable to VIVA Mutual in service mix (NDIS, aged care, complex supports) but at national scale and broader portfolio breadth.
- Aruma (formerly House with No Steps / Scope): Large Australian NFP disability services provider offering supported independent living, community participation, and in-home supports funded through NDIS. Comparable to VIVA in NFP model, disability support focus, and SIL/SDA offerings, though substantially larger and multi-state.
- Anglicare Australia: Federated NFP network delivering aged care, disability, and community services across multiple states. Comparable to VIVA in NFP mission, combined aged and disability service delivery, and government-funded home care registration, but operating across multiple jurisdictions and a broader service mix.
- Silver Chain Group: Large NFP provider of home health, aged care, and community nursing services across Australia. Comparable to VIVA in home nursing, aged care delivery, and clinical capability, though operating at materially larger scale with hospital-in-the-home programs.
Direct peers
- Sunnyfield: NFP disability provider offering accommodation, daily living, community participation, and supported independent living under NDIS. Comparable to VIVA in NFP disability services model with SIL/SDA offerings and person-centred care philosophy.
- Integratedliving Australia: NFP provider of in-home aged care, disability support, and community health services across regional and metro Australia. Comparable to VIVA in NFP status, My Aged Care registration, and focus on helping clients remain independent at home.
- Just Better Care: Australia-wide provider of in-home disability, aged care, and community support services funded through NDIS and My Aged Care. Comparable to VIVA in home-based personal care, domestic support, and government-funded service delivery model.
- Cerebral Palsy Alliance: NFP disability services provider delivering therapy, accommodation, and in-home supports under NDIS, with strong research and clinical capability. Comparable to VIVA in disability focus, allied health delivery, and complex care specialization for participants with high needs.
- Home Instead Australia: National franchised provider of in-home aged and dementia care services across Australia. Comparable to VIVA in personal care, dementia support, and My Aged Care registration, with greater geographic reach but a commercial franchise model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Viva Mutual social profiles
Digital presenceViva Mutual compliance and trust
Trust signalCompliance5 records
Viva Mutual financial estimates
Financial estimateRevenue estimate
Valuation estimate
Viva Mutual leadership team
Management profileNumber of profiles
Profiles3 records
Viva Mutual funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Viva Mutual M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Viva Mutual
What does Viva Mutual do?
VIVA Mutual is a registered NDIS and My Aged Care provider delivering in-home disability support, aged care, home nursing, allied health therapy, SIL/SDA accommodation, and specialized 24/7 nursing care for complex conditions such as dementia and Motor Neuron Disease across Adelaide, South Australia. Services are funded through NDIS participant plans, government aged care programmes, and private-pay arrangements. The organization operates on a self-managed team model inspired by Buurtzorg methodology and reinvests all profits back into service quality.
Is Viva Mutual a public or private company?
Viva Mutual is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Viva Mutual founded?
Viva Mutual was founded in 2020. It employs 11 to 50 people.
Where is Viva Mutual based?
Viva Mutual is headquartered in Welland, Australia, in the Oceania region.
How does Viva Mutual make money?
Four revenue lines are on record. NDIS Funded Services are the primary driver. The others are my Aged Care / Home Care Services, private Pay / Fee-for-Service and temporary Transformation Payment (TTP).
Who are Viva Mutual's main competitors?
Broad incumbents on record are BlueCare (UnitingCare Queensland), Life Without Barriers, Aruma (formerly House with No Steps / Scope), Anglicare Australia and Silver Chain Group. Direct peers are Sunnyfield, Integratedliving Australia, Just Better Care, Cerebral Palsy Alliance and Home Instead Australia.
Does Viva Mutual have an API?
No public API is recorded for Viva Mutual.
What industry is Viva Mutual in?
Viva Mutual's product category is Disability and Aged Care Services. Its primary akta.pro industry code is HLADACAI, In-Home Dementia Care Services (Specialized Personal Care), with a secondary code of HSABAFAB, Continuous Home Care (Crisis Hospice). Its NAICS code is 62412 and its SIC code is 8082.