Services informatiques du Suroît

What Services informatiques du Suroît does

Services informatiques du Suroît (legal entity SiSuroit Inc.) is a Quebec-based managed IT services provider (MSP) headquartered in Sainte-Martine. The company delivers outsourced IT management, cybersecurity, cloud (Microsoft 365, Azure, AWS), data backup and disaster recovery, VoIP telephony, technical support, IT consulting, and IT equipment supply to primarily SMB and nonprofit (OBNL) clients in the Suroît region. Underlying technology is conventional MSP infrastructure: Splashtop for remote support, NinjaRMM for monitoring, Acronis for backup with AES-256 encryption and 99.99% availability, Bitdefender for endpoint protection, and Field Effect for SIEM, with internal multi-tenant management tools and renewal-automation scripts developed in 2024. Distribution is entirely direct (website quote form at sisuroit.ca/soumission, phone, email, on-site visits) with no resellers; marketing combines content (13+ blog articles by CEO Yann Langevin covering cybersecurity, cloud, Law 25), email newsletters, community sponsorships (Opération Nez Rouge), and participation in GMM (Groupe Millenium Micro) events including the Millenium Micro Congress.

The company was legally incorporated in 2023 after acquiring a historic regional IT firm in 2021 and modernizing its service stack through 2022. Revenue is generated across seven streams: recurring managed services contracts (IT management, cybersecurity, backup, VoIP), hardware resale of Dell, HP, Lenovo, Synology, QNAP, Ubiquiti, and MikroTik equipment, professional-services IT consulting, and equipment financing brokered through GRENKE and Iceberg. Pricing is fully quote-based with monthly billing and a free initial assessment; budget tiers referenced in the quote form span from under C$5,000 to over C$50,000 per engagement, and target company sizes range from 1–10 to 500+ employees. The company reports 250+ active clients (legal landing page, 2025) versus 500+ cited on the consumer homepage (likely including the legacy acquired customer base and managed-device counts), 99.9% uptime and sub-15-minute response commitments, 20+ years of collective expertise inherited from the acquired firm, and no disclosed external investors or PE/VC involvement.

Operationally the business runs on a small headcount of 1–10 under founder/CEO Yann Langevin and Vice President Annie Perron, leveraging the GMM affiliation (300+ partner IT companies across Canada) for vendor leverage, referrals, and co-marketing. Differentiators emphasized to market are local proximity-based service in the Suroît region, long-tenured customer relationships inherited from the 2021 acquisition, the Law 25 (Quebec privacy) compliance positioning for nonprofits and SMBs, and a structured four-phase methodology (Discovery, Planning, Implementation, Ongoing Support). Certification posture includes asserted alignment with ISO 27001, GDPR, PIPEDA, and Quebec Law 25 across client engagements.

Name

Services informatiques du Suroît

Legal name

SiSuroit Inc.

Website

https://sisuroit.ca

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Services informatiques du Suroît (SiSuroit) is a privately held Quebec managed IT services provider (MSP) headquartered in Sainte-Martine, delivering managed IT, cybersecurity, cloud, backup, VoIP, and equipment supply to SMBs and nonprofits in the Suroît region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud migration services
• Data backup recovery
• IT infrastructure management

Headquarters

HQ city

Sainte-martine

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing management of client IT infrastructure including monitoring, maintenance, security, and support delivered as a recurring managed services contract.
2. IT Hardware and Equipment Sales: Sale of computers, servers, NAS, and network equipment from Dell, HP, Lenovo, Synology, QNAP, Ubiquiti, MikroTik, and other vendors, including installation and support.
3. Data Backup and Recovery Solutions: Cloud, local, and hybrid backup solutions with AES-256 encryption, geographic redundancy, and disaster recovery planning, sold as managed services or one-time deployment.
4. Cybersecurity Solutions: Enterprise antivirus, next-gen firewall, cybersecurity training, SIEM monitoring, access management, and security audits delivered as managed security services.
5. VoIP Telephony: Unified communication solutions including IP phones, video conferencing, CRM integration, and mobility services.
6. IT Consulting: Strategic technology advisory including technology roadmaps, investment planning, and budget optimization.
7. Equipment Financing: Financing solutions for IT equipment facilitated through partners GRENKE and Iceberg, providing flexible payment options to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Services informatiques du Suroît (SiSuroit) is a managed IT services provider (MSP) delivering outsourced IT infrastructure management, cybersecurity, cloud solutions, data backup and disaster recovery, VoIP telephony, IT consulting, and IT equipment sales to small and medium-sized businesses and nonprofit organizations in the Quebec Suroît region. Services are delivered as recurring managed services contracts with 24/7 monitoring, preventive maintenance, helpdesk support, and guaranteed response times. The company also resells and supports business hardware from Dell, HP, Lenovo, Synology, QNAP, Ubiquiti, and other vendors, and facilitates equipment financing through partners GRENKE and Iceberg.

Product overview

SiSuroit is a managed IT services provider (MSP) offering a comprehensive portfolio of IT solutions for Quebec SMBs and nonprofits. The core offering centers on Managed IT Services encompassing infrastructure management, cybersecurity, cloud solutions (Microsoft 365, Azure, AWS), backup and disaster recovery, VoIP telephony, and technical support. These services are delivered as an integrated managed services package with 24/7 monitoring and guaranteed uptime. The portfolio also includes IT equipment sales (computers, servers, NAS, network equipment from Dell, HP, Lenovo, Synology, Ubiquiti), a client portal for ticket management and project tracking, and proprietary internal tools for multi-tenant management and automation. The company is affiliated with Groupe Millenium Micro, providing access to a network of 300+ specialized companies across Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Complete managed IT services offering including 24/7 monitoring, preventive maintenance, helpdesk support, managed security, network management, and IT consulting delivered as a recurring managed services contract for Quebec SMBs and nonprofits.
• Cybersecurity Solutions

Quantifiable outcome

• Optimize IT spending by 25-40%
• +9 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

15 partnerships are on record, tiered community, core, major and supporting.

• Répit le Zéphyr / Opération Nez RougecommunityOthers · 6 March 2026SiSuroit serves as the official IT, VoIP, internet, and technical support provider for the 42nd Opération Nez Rouge Valleyfield-Vaudreuil campaign (March 2026). This community partnership reflects local solidarity, safety, and mutual aid values.
• Groupe Millenium Micro (GMM)coreStrategic or Co-development PartnerSiSuroit is affiliated with Groupe Millenium Micro, a Canadian network of 300+ specialized IT companies. This affiliation provides access to vendor partnerships, shared best practices, collective purchasing power, and referral opportunities. SiSuroit participates in GMM events including the annual Millenium Micro Congress.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership providing Microsoft 365, Azure, and AWS cloud solutions to clients. SiSuroit integrates Microsoft technologies into managed IT environments and leverages Microsoft security tools including Defender for Office 365.
• DellmajorTechnology or IntegrationDell partnership for the sale and support of Dell OptiPlex desktops, Dell Latitude laptops, Dell PowerEdge servers, and Dell networking equipment.
• HP (Hewlett-Packard)majorTechnology or IntegrationHP partnership for HP ProDesk desktops, HP EliteBook laptops, and HP ProLiant servers.
• LenovomajorTechnology or IntegrationLenovo partnership for Lenovo ThinkCentre desktops, Lenovo ThinkPad laptops, and Lenovo ThinkSystem servers.
• AcronismajorTechnology or IntegrationAcronis Cyber Protect solutions are offered for backup and cybersecurity protection across client environments.
• BitdefendermajorTechnology or IntegrationBitdefender enterprise antivirus and endpoint protection solutions integrated into SiSuroit's cybersecurity stack.
• IT CloudsupportingTechnology or IntegrationIT Cloud certified partner for cloud solutions and services.
• Field EffectsupportingTechnology or IntegrationField Effect cybersecurity monitoring and SIEM solutions offered to clients through the partnership.
• CyberimpactsupportingTechnology or IntegrationCyberimpact email marketing and newsletter tools integrated into client solutions.
• LogiXpertsupportingTechnology or IntegrationLogiXpert technology solutions partner.
• Eco-PCsupportingTechnology or IntegrationEco-PC partner for environmentally conscious IT equipment and recycling solutions.
• Secur01supportingTechnology or IntegrationSecur01 cybersecurity partner for specialized security audit and assessment services delivered via the SiSuroit platform.
• SplashtopcoreTechnology or IntegrationSplashtop SOS remote support tool used by SiSuroit technicians to provide remote IT assistance to clients. A downloadable remote access client is available for clients on the SiSuroit website.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ThinkOn: Canadian cloud infrastructure and managed services provider focused on data protection and secure cloud for SMBs, public sector, and channel partners. Directly comparable to SiSuroit's cloud, backup, and managed-services play for Canadian customers.
• Arctic Wolf: North American MSSP offering 24/7 SOC, SIEM, and managed detection and response. Comparable to SiSuroit's managed security stack (SIEM monitoring, next-gen firewall, security audits) and the SMB cybersecurity compliance narrative.
• Bulletproof Security: Canadian cybersecurity and managed security services provider (MSSP) serving SMB and enterprise customers. Comparable to SiSuroit on the managed security, EDR, and compliance side of the portfolio.
• Herjavec Group: Canadian-headquartered cybersecurity services firm specializing in managed security, identity, and incident response. Comparable to SiSuroit on the MSSP and SMB/enterprise cybersecurity delivery model.

Broad incumbents

• Converge Technology Solutions: Canadian IT services and solutions provider with managed services, cloud, and cybersecurity practices across North America. Comparable as a larger incumbent in the same managed IT and cybersecurity space.
• Compugen: Canadian IT solutions and services provider covering managed services, cloud, security, and hardware across SMB and enterprise. Comparable as a broader incumbent offering an overlapping portfolio to what SiSuroit delivers regionally.
• CDW Corporation: Major North American IT solutions and managed services provider spanning hardware, software, cloud, and security. Comparable as a broad incumbent whose SMB and mid-market managed services practice competes with regional MSPs like SiSuroit.
• Groupe Millenium Micro: Canadian network of 300+ specialized IT companies that SiSuroit is affiliated with. It is the closest comparable because it aggregates the same kind of managed IT, cybersecurity, and cloud services SiSuroit delivers, but at a national-collective scale.
• Insight Enterprises: Global IT solutions and services provider offering managed services, cloud, and security alongside hardware and software distribution. Comparable as a broad incumbent with an overlapping managed IT and cybersecurity portfolio.
• Softchoice: Canadian-headquartered IT solutions and managed services provider with strong Microsoft, cloud, and security practices. Comparable as a larger incumbent offering managed services and software/hardware solutions to mid-market and enterprise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sisuroit
• Facebookfacebook.com/sisuroit
• LinkedInlinkedin.com/company/sisuroit

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Services informatiques du Suroît