Endeavor IT

What Endeavor IT does

Endeavor IT is a Managed Service Provider (MSP) headquartered in Louisville, Kentucky, with operating offices in Indiana (Cloverdale) and Michigan (Coopersville), delivering outsourced IT management, cybersecurity, cloud, network management, business continuity, and managed compliance services to commercial, banking, government, manufacturing, healthcare, and education clients across the North, Midwest, and South regions of the United States. Its service portfolio is structured around fully Managed IT Services and Co-Managed IT Services subscriptions, supported by specialized Cybersecurity (24/7 SOC-backed Managed Detection and Response, endpoint protection, email security, MFA, security awareness training), Network and Server Management with continuous RMM-based monitoring, Cloud Computing migration and strategy, Business Continuity and Disaster Recovery, and Managed Compliance and Risk services aligned to ISO 27001, ISO 27018, GDPR, and HIPAA frameworks. The underlying technology stack combines its own RMM/MDR/UCaaS tooling (including the proprietary GigTel Business Voice sub-brand) with a multi-vendor partner ecosystem spanning Microsoft, Sophos, KnowBe4, Datto, WatchGuard, Fortinet, Veeam, Dell, HP, Lenovo, Nutanix, Aruba, Juniper, Cisco, Duo, Blumira, SensCy, Zix, Barracuda, HYCU, ExaGrid, and Scale Computing.

The company's revenue model is subscription-based managed services under 3-year initial contracts with auto-renewal (90-day cancellation notice), invoiced monthly per user/device/server, with project-based professional services and after-hours emergency support billed separately at $150-$195/hour under time-and-materials terms. Distribution is predominantly direct enterprise and mid-market field sales, supplemented by free Microsoft 365 Risk Assessments and an AI Playbook as demand-generation tools. Endeavor IT operates as a wholly owned subsidiary of Endeavor Communications, a member-owned cooperative tracing its roots to a 1950 rural Indiana telephone cooperative, and positions itself on a 100% U.S.-based certified engineering bench, vCIO/TAM/CSA strategic advisory services, and quantifiable proof points including a 98.6% client approval rating, 37% faster incident resolution than the national MSP average, and 92% client retention.

Its go-to-market spans commercial organizations of all sizes alongside regulated-sector verticals (with stated emphasis on "hundreds of banks across the Midwest"), government procurement-assisted engagements, K-12 and higher education (leveraging E-Rate program support), manufacturing, insurance, and healthcare/homecare clients. The company maintains active content marketing (blog, case studies), social channels (LinkedIn, Facebook, Instagram, X/Twitter), and web/direct outreach ([email protected], 1-833-348-0007). Named reference customers span Martha's Vineyard Bank, Spectris plc, West Aurora School District 129, City of Alexander (AL), Pearl River County School District (MS), NACC, Walker County Schools (AL), and DHD10 (Michigan's largest public health department).

Name

Endeavor IT

Legal name

Endeavor IT

Website

https://endeavorit.com

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEABAE

Cloud Managed Services (M365/Azure/AWS/GCP)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYBPAKAHAA

Managed Security Services (MSSP) & 24/7 SOC Operations

Business & Public Services/Security & Investigations Services/Cybersecurity & Digital Forensics Services

SECONDARYBPAEADAB

Security Operations Center (SOC) as a Service

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEABAB

Helpdesk & End-User Support Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYBPAEADAL

Data Security & Privacy Managed Services (DLP/Encryption)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing services
• Network management solutions
• Unified communications

Headquarters

HQ city

Coopersville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring monthly fees for fully managed IT services including network management, cybersecurity, help desk support, monitoring, and strategic guidance. Operates on subscription model with 3-year initial contract terms that auto-renew unless 90-day notice is given.
2. Co-Managed IT Services: Subscription-based services for organizations with internal IT teams, providing additional expertise, advanced tools, and extra capacity. Includes infrastructure management, support desk, and cybersecurity components.
3. Professional Services / Projects: One-time project-based services for IT initiatives outside standard managed services scope. Billed separately as projects with initial setup fees and time-and-materials billing.
4. After-Hours Emergency Support: Emergency support outside business hours for MSP contract clients (free phone/remote support; onsite charged at time & materials rates). For non-MSP clients, all support is time & materials.
5. Co-Managed After-Hours Cybersecurity Support: Emergency after-hours cybersecurity support at $195/hour with 2-hour minimum including $45 surcharge. On-site/remote cybersecurity support at $150/hour with 2-hour minimum.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Endeavor IT is a Managed Service Provider (MSP) that delivers fully managed and co-managed IT services for organizations, including 24/7 network and server monitoring, cybersecurity, cloud computing, unified communications, business continuity/disaster recovery, and managed compliance and risk services. Strategic guidance is provided through Virtual CIO (vCIO), Technical Alignment Manager (TAM), and Cybersecurity Advocate (CSA) services, with add-on offerings for devices, accessories, and AI-powered tools.

Product overview

Endeavor IT is a managed service provider (MSP) offering a comprehensive portfolio of IT services delivered as a platform of interconnected solutions. The core offering consists of Managed IT Services and Co-Managed IT Services for full or collaborative IT management, supported by specialized Cybersecurity Services and Network & Server Management. Cloud Computing services enable cloud migration and strategy, while GigTel Business Voice provides Unified Communications as a Service (UCaaS) with VoIP, video collaboration, and mobile apps. Business Continuity & Disaster Recovery and Managed Compliance & Risk address operational resilience and regulatory requirements. Add-on offerings include Devices & Accessories for workplace and education technology, and an AI Overview service that curates vetted AI-powered tools for security, compliance, and operational efficiency. A complimentary Microsoft 365 Risk Assessment provides environment evaluation. Key supporting tools and modules include Remote Monitoring Management (RMM) for automated monitoring, Managed Detection and Response (MDR) for 24x7 SOC monitoring, and strategic services through Virtual CIO (vCIO), Technical Alignment Manager (TAM), and Cybersecurity Advocate (CSA).

Differentiator

Problem solved

Functional benefit

Brands

• GigTel: GigTel Unified Communications as a Service (UCaaS) - a cloud-based communications solution featuring voice services, web app, mobile app, video collaboration, and auto attendant functionality. Perfect for schools, banks, government, and businesses.

Products and services

• Managed IT Services Comprehensive fully managed IT services for organizations, including 24/7 U.S.-based support, real-time monitoring, proactive cybersecurity defenses, and strategic guidance through Virtual CIO (vCIO), Technical Alignment Manager (TAM), and Cybersecurity Advocate (CSA) services. Designed for organizations seeking a single accountable partner for their complete IT environment.
• Co-Managed IT Services Collaborative IT services for organizations with internal IT teams, providing additional expertise, advanced tools, and extra capacity to strengthen existing capabilities without taking control away. Includes infrastructure management, support desk, and cybersecurity components delivered on a subscription basis.
• Cybersecurity Services Comprehensive cybersecurity solutions including network security with 24/7 SOC monitoring, endpoint protection, email security, multi-factor authentication, mobile device management, security awareness training, and penetration testing for organizations needing layered defense against evolving threats.
• Network & Server Management Network infrastructure management and server management services including continuous monitoring, network optimization, performance metric tracking, and incident resolution to maintain stable and secure IT environments.
• Cloud Computing Cloud computing solutions and migration services including cloud strategy design, cloud platform selection, implementation, disk storage, database services, and email services for organizations transitioning to or operating in cloud environments.
• GigTel Business Voice (UCaaS) Cloud-based unified communications service providing business phone system with VoIP, auto-attendant, video collaboration, web app, and mobile app for iOS and Android devices, suitable for schools, banks, government, and businesses.
• Business Continuity & Disaster Recovery Cloud-based business continuity planning and disaster recovery solutions including encrypted backups, offsite backup management, disaster recovery planning, and tested recovery processes to maintain operations through disruptive events.
• Managed Compliance & Risk Proactive compliance services including baseline assessments, ongoing vulnerability assessments, IT compliance and risk controls, data security implementation, and detailed compliance reporting and alerting to support adherence to ISO 27001, ISO 27018, GDPR, and other regulatory standards.
• Devices & Accessories Technology devices and accessories including tablets, laptops, docking stations, desktops, keyboards, mice, webcams, large-screen TVs, interactive panels, virtual reality solutions, and blended learning technology for workplace and educational settings.
• AI Overview AI solutions connecting organizations with vetted AI-powered tools for security, compliance automation, and operational efficiency, including an AI Playbook for strategic roadmap development and guidance on AI adoption.
• Microsoft 365 Risk Assessment Complimentary risk assessment evaluating Microsoft 365 configurations and compliance settings, including licensing review, health review, security policies, data loss protection, backup and recovery assessment, and regulatory compliance adherence.

Quantifiable outcome

• 98.6% client satisfaction rating
• +4 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

27 partnerships are on record, tiered core and minor.

• SophoscoreTechnology or IntegrationSophos is a preferred cybersecurity partner providing endpoint protection, network security, and threat detection solutions integrated into Endeavor IT's managed security services.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership for cloud services including Microsoft 365, Azure, and related licensing. Endeavor IT serves as a Microsoft partner/reseller for these platforms.
• KnowBe4coreTechnology or IntegrationKnowBe4 partnership for security awareness training and phishing simulations integrated into cybersecurity services to help clients train employees on detecting social engineering tactics.
• Datto (Kaseya)coreTechnology or IntegrationDatto partnership for backup, disaster recovery, and business continuity solutions.
• WatchGuardcoreTechnology or IntegrationWatchGuard partnership for network security appliances and security services.
• FortinetcoreTechnology or IntegrationFortinet partnership for network security, firewall, and unified threat management solutions.
• VeeamcoreTechnology or IntegrationVeeam partnership for data backup and recovery solutions.
• DellcoreTechnology or IntegrationDell partnership for hardware including computers, servers, and related IT infrastructure equipment.
• HPcoreTechnology or IntegrationHP partnership for computing devices, printers, and related technology solutions.
• LenovocoreTechnology or IntegrationLenovo partnership for laptop, desktop, and server hardware solutions.
• NutanixcoreTechnology or IntegrationNutanix partnership for hyper-converged infrastructure and cloud computing solutions.
• Aruba (HPE)coreTechnology or IntegrationAruba partnership for wireless networking, switching, and network management solutions.
• Juniper NetworkscoreTechnology or IntegrationJuniper partnership for network infrastructure, switching, routing, and security solutions.
• Ruckus NetworkscoreTechnology or IntegrationRuckus partnership for wireless networking and Wi-Fi solutions.
• Duo Security (Cisco)coreTechnology or IntegrationDuo partnership for multi-factor authentication and zero-trust security solutions.
• BlumiracoreTechnology or IntegrationBlumira partnership for automated threat detection and response solutions.
• SensCycoreTechnology or IntegrationSensCy partnership for cybersecurity solutions integrated into co-managed services offerings.
• ZixcoreTechnology or IntegrationZix partnership for email encryption and security solutions.
• CiscocoreTechnology or IntegrationCisco partnership for networking equipment, unified communications, and security solutions.
• Ingram MicrocoreChannel Partner/ Reseller/ DistributorIngram Micro partnership for technology distribution and supply chain services.
• GigTelcoreTechnology or IntegrationGigTel is a cloud-based communication and collaboration service provider. Endeavor IT resells and integrates GigTel's UCaaS solutions including voice, web app, and video services.
• BarracudacoreTechnology or IntegrationBarracuda partnership for email security, network security, and data protection solutions.
• VeeamcoreTechnology or IntegrationVeeam partnership for backup and data management solutions.
• HYCUcoreTechnology or IntegrationHYCU partnership for data backup and recovery solutions.
• ExaGridcoreTechnology or IntegrationExaGrid partnership for backup storage infrastructure.
• Scale ComputingcoreTechnology or IntegrationScale Computing partnership for edge computing and virtualization solutions.
• JenneminorChannel Partner/ Reseller/ DistributorJenne partnership for technology distribution and reseller services.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Magna5: Mid-market managed IT, cloud, cybersecurity and UCaaS provider formed via MSP roll-up; comparable mix of subscription services and regulated-industry customers.
• Ntiva: Full-service MSP/MSSP delivering managed IT, MDR, cloud and vCIO services to mid-market clients nationwide; closest direct competitor by service breadth, customer size and recurring subscription model.
• US Signal: Midwest-based managed IT, cloud hosting and network services provider serving regulated industries including financial services; comparable regional density and product overlap.
• Dataprise: Mid-market and enterprise MSP offering managed IT, cybersecurity, cloud and co-managed services with a similar full-service portfolio to Endeavor IT and comparable vertical mix across financial services, healthcare and government.
• ITsavvy: Large national MSP offering managed IT, cybersecurity, cloud and devices to mid-market and enterprise clients; broader scale but directly comparable managed-services value proposition.
• CMIT Solutions: Franchise-based MSP network providing managed IT, cybersecurity and compliance to SMB and mid-market clients; competitive in many of the same regional accounts Endeavor IT targets.
• Ascend Technologies: Midwest-based MSP/MSSP delivering managed IT, cybersecurity, cloud and compliance services; strong overlap with Endeavor IT's geography (Indiana/Midwest) and regulated vertical exposure.

Broad incumbents

• Arctic Wolf: Large-scale MDR and security operations provider used by many MSPs as a wholesale SOC backend; competes with Endeavor IT's MDR offering on enterprise-grade security capabilities.
• eSentire: Pure-play MDR/SOC provider with a managed security focus; overlaps with Endeavor IT's cybersecurity layer and represents the higher-end incumbent a regional MSP competes against for SOC deals.

Others

• Kaseya (ConnectWise, Datto): MSP software platform vendor (RMM, PSA, backup) whose tools underpin much of the Endeavor IT service stack; relevant ecosystem comparison rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/_EndeavorIT
• Facebookfacebook.com/YourITPartnerInEveryEndeavor
• LinkedInlinkedin.com/company/endeavor-it
• Instagraminstagram.com/endeavorit

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Endeavor IT