My PC Partners

What My PC Partners does

My PC Partners is a privately held managed IT services provider (MSP) founded in 2000 and headquartered at 5141 Lone Tree Way, Suite D, Antioch, California. The company delivers a nine-service portfolio to small and mid-sized businesses with 5-100 employees across the East Bay and broader Bay Area, covering Managed IT Services, Cybersecurity, IT Help Desk, Outsourced IT Support, Disaster Recovery Planning, IT Compliance, Office 365 Services, vCIO, and Structured Cabling. Its core technology stack centers on 24/7 proactive monitoring, remote support via ScreenConnect, Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint), and a multi-layered cybersecurity stack including endpoint protection, firewall configuration, multi-factor authentication, secure email filtering, encrypted backups, and staff security training. The company claims management of 1,900+ endpoints across its client base.

The business model is subscription recurring revenue via flat-rate monthly managed services contracts, supplemented by project-based professional services for migrations, infrastructure upgrades, structured cabling, vCIO engagements, and compliance implementations. Customer acquisition is sales-led, combining direct phone outreach, inbound website conversion (including a free 15-minute discovery call), and a formal client referral program. The company targets seven named verticals: healthcare, legal, auto dealerships, CPA and accounting firms, local governments, utilities, and general SMBs. Geographic coverage spans 11 California cities including Antioch, Brentwood, Concord, Dublin, Fremont, Hayward, Livermore, Pleasant Hill, San Ramon, Stockton, and Walnut Creek. Public positioning claims "#1 Ranked IT Support Company in the Bay Area" with 100% customer satisfaction, both self-described and not validated by third-party sources.

The firm operates with a small team (firmographics indicates 1-10 employees, actual count undisclosed) and shows no external funding, no parent company, no subsidiaries, and no M&A activity. The company's go-to-market emphasizes relationship-based support, custom IT roadmaps, jargon-free communication, and proactive security-first methodology as differentiation against larger transactional MSPs. Microsoft 365 is the company's only disclosed technology partnership. No AI/ML capabilities are referenced in any product, service, or technology description.

Name

My PC Partners

Legal name

My PC Partners

Website

https://mypcpartners.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

My PC Partners is a privately held managed IT services provider founded in 2000 in Antioch, California, delivering flat-rate managed IT, cybersecurity, help desk, compliance, and vCIO services to small and mid-sized businesses with 5-100 employees across 11 California cities in the Bay Area and Central Valley.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Managed IT services
• Cybersecurity services
• IT help desk
• Disaster recovery planning
• IT compliance services

Headquarters

HQ city

Antioch

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Managed IT Services (Flat-Rate): Recurring monthly flat-fee support covering help desk, network maintenance, security monitoring, and strategic guidance. No surprise bills or per-ticket charges. Single fair monthly fee simplifies budgeting for clients.
2. Professional Services: Project-based services including IT migrations, infrastructure upgrades, structured cabling installation, vCIO engagements, and compliance implementations. Billed separately from recurring managed services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

My PC Partners delivers flat-rate managed IT services for small to mid-sized organizations (5–100 employees) in the East Bay and Central Valley of California, including 24/7 proactive monitoring, cybersecurity, help desk, outsourced IT support, disaster recovery, compliance, Microsoft 365 administration, vCIO strategic planning, and structured cabling. Services are sold as recurring monthly subscriptions with separate project-based professional services for migrations, upgrades, and vCIO engagements.

Product overview

My PC Partners is an IT managed services provider offering a portfolio of nine distinct service offerings for small to mid-sized businesses (5-100 employees) in the East Bay area. The core portfolio consists of Managed IT Services as the central platform offering, supplemented by specialized services including Cybersecurity Services, IT Help Desk, Outsourced IT Support, Disaster Recovery Planning, IT Compliance Services, Office 365 Services, vCIO Services, and Structured Cabling Services. The company also provides a free security resource (17 Security Policies guide) as a client acquisition tool. Services are delivered at flat monthly rates with emphasis on relationship-based support, proactive monitoring, and security-first approaches aligned with organizational goals.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Full proactive management of the entire IT environment including 24/7 system monitoring, updates, issue resolution, and strategic technology alignment, provided at a flat monthly rate for SMBs in the East Bay and Central Valley.
• Cybersecurity Services Multi-layered cybersecurity protection including endpoint protection, firewall configuration, multi-factor authentication, secure email filtering, encrypted backups, real-time monitoring, and staff security training to defend against phishing, ransomware, and insider attacks.
• IT Help Desk Responsive, plain-English IT support resolving day-to-day technical issues for staff quickly while maintaining clear communication to keep teams productive.
• Outsourced IT Support Flexible outsourced IT services that can fully replace or extend an internal IT team, providing expert-level service without the cost of in-house staffing, scalable to organizational needs.
• Disaster Recovery Planning Reliable, testable disaster recovery plans that protect critical business data and minimize downtime after outages, cyberattacks, or hardware failures, including planning and testing services.
• IT Compliance Services Regulatory compliance support including audits, data retention, and access control designed to help organizations meet industry-specific requirements including PCI, HIPAA, GLBA, NIST, CIS, and CMMC.
• Office 365 Services Expert Microsoft 365 services including licensing, setup, migration, and ongoing support for Outlook, Teams, OneDrive, and SharePoint to enable efficient and secure collaboration.
• vCIO Services Virtual Chief Information Officer services providing long-term technology planning, IT budgeting, technical guidance, lifecycle management, and vendor coordination aligned with organizational goals.
• Structured Cabling Services Professional low-voltage cabling design and installation services for fast, stable office connectivity, including planning, installation, certification, and documentation for network infrastructure.

Quantifiable outcome

• 1,900+ endpoints managed across client base
• +1 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

One partnership is on record.

• Microsoft 365coreTechnology or IntegrationCertified/administrative partnership for Microsoft 365 deployment, migration, and ongoing management. Provides Office 365 services including Outlook, Teams, OneDrive, and SharePoint support to clients. Expertise in Microsoft licensing, configuration, and security.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Kaseya: Kaseya is a large platform provider that supplies RMM, PSA, and security tools to thousands of MSPs globally — a broad incumbent in the managed services space whose partner ecosystem and pricing shape My PC Partners' competitive environment.
• Ricoh USA: Ricoh USA's IT Services arm delivers managed IT, cybersecurity, and cloud services to SMB and mid-market organizations, representing a larger, broader-portfolio incumbent that competes for the same flat-rate managed services engagements.
• ConnectWise: ConnectWise is a major MSP platform vendor offering PSA, RMM, cybersecurity, and business management tools. It is not a direct services competitor but its product suite defines the operational tooling layer for SMB MSPs like My PC Partners.
• CompassMSP: CompassMSP is a roll-up platform of regional managed IT services providers delivering managed IT, cybersecurity, and cloud services to SMB clients nationally — a strategic competitor pursuing the same regional MSP consolidation thesis.
• Konica Minolta IT Services: Konica Minolta's IT Services division offers managed IT, cybersecurity, and cloud services as part of a broader technology portfolio, competing for SMB and mid-market managed services contracts with deeper capital and a wider geographic footprint.

Direct peers

• ITsavvy: ITsavvy is a US managed IT and technology solutions provider delivering managed services, cybersecurity, and cloud infrastructure to SMB and mid-market customers with a comparable subscription-based service model.
• iCorps Technologies: iCorps Technologies is a managed IT and cybersecurity provider serving SMBs across the Northeast US with managed services, Microsoft 365 support, compliance, and vCIO offerings — directly comparable in service mix and customer profile.
• Thrive: Thrive is a next-generation managed services provider offering cybersecurity, managed cloud, and MSP services to SMB and mid-market clients, competing for the same flat-rate managed IT engagements as My PC Partners.
• Dataprise: Dataprise provides managed IT, cybersecurity, and cloud services to SMB and mid-market organizations across multiple US regions, with a flat-rate subscription model and vCIO-adjacent strategic services that closely parallel My PC Partners' portfolio.
• Ntiva: Ntiva is a US-based managed IT services provider targeting SMB and mid-market clients with flat-rate managed services, help desk, cybersecurity, and cloud infrastructure management — a near-identical operating model to My PC Partners.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MyPCPartners
• LinkedInlinkedin.com/company/my-pc-partners

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My PC Partners