Tracx Logis India Pvt. Ltd.

What Tracx Logis India Pvt. Ltd. does

Tracx Logis India Pvt. Ltd. is the Indian operating entity of TracX Logis, a Singapore-headquartered cross-border e-commerce logistics platform founded in 2011 (originally as Qxpress, a subsidiary of Qoo10). The company operates four core products: SmartShip (cloud OMS connecting sellers to 50+ marketplaces via API), SmartFulfillment (managed warehousing across 9 centers in 6 countries with 40,000+ daily throughput capacity), SmartPost (C2C international parcel delivery), and SmartCargo (B2B freight forwarding across 76+ countries). Supporting modules include the TRENDS AI market intelligence platform, Smart TWMS warehouse management, automated customs brokerage, local return services, and KanDash, a Qoo10 Japan exclusive delivery guarantee service. The platform serves an SMB-heavy long tail of e-commerce sellers, brands, manufacturers, and individual consumers transacting across Asia-Pacific, with notable strength in Korea-Japan-international corridors.

The company monetizes through a mix of subscription and usage-based platform fees on SmartShip, pay-per-use fulfillment billing on SmartFulfillment, transaction fees on customs brokerage and SmartCargo freight forwarding, and per-shipment fees on SmartPost. Pricing is non-public and quote-based, with transparent pay-as-you-go billing and no fixed monthly contracts for fulfillment. The go-to-market combines self-serve PLG onboarding (SmartShip), enterprise field sales for managed fulfillment, and direct-to-consumer for SmartPost. Distribution is anchored by native API integrations with major marketplaces (Lazada, Shopee, Shopify, TikTok Shop, Rakuten, Coupang, Naver SmartStore, 11st) and an exclusive official logistics partnership with eBay Japan for the KanDash service.

The company has navigated material corporate events: the 2024 bankruptcy of parent Qoo10 triggered going-concern issues, prompting a rebrand from Qxpress to TracX Logis and an independent strategic trajectory. In April–July 2026, TracX Logis filed confidentially and then publicly with the SEC to raise up to $22 million in a US IPO under ticker TRCX, with Revere Securities as sole bookrunner. Operational scale is claimed at 240,000+ platform customers, 550,000+ registered customers, 100M+ cumulative shipments, and ISO 27001 certification. No revenue, headcount, ARR, or GMV figures are disclosed in the available data.

Name

Tracx Logis India Pvt. Ltd.

Legal name

TracX Logis Pte. Ltd.

Website

https://tracxlogis.com

Company type

Private

Founded year

2011

Operating status

Operating

Short description

Tracx Logis India Pvt. Ltd. is the Indian entity of TracX Logis, a Singapore-based cross-border e-commerce logistics platform providing API-integrated shipping, AI-assisted fulfillment, customs brokerage, and C2C parcel delivery to merchants, brands, manufacturers, and consumers across 76+ countries.

Ownership category

akta.pro rank

Product category

Cross-Border E-commerce Logistics Services

NAICS

Freight Transportation Arrangement (488510), Warehousing and Storage (493)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)

akta.pro primary industry

Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking) (TLAIADAD)

akta.pro secondary industries

Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE), Shipper-Carrier Direct Contracting Networks (TLAEAJAC)

Keywords

• Cross-border logistics
• E-commerce fulfillment
• Order management software
• Freight forwarding services
• Customs brokerage services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. SmartShip Platform Fees: Subscription or usage-based fees for access to the order management and shipping platform connecting e-commerce sellers with logistics services
2. SmartFulfillment Services: Pay-per-use fulfillment services covering storage, packing, dispatch, and delivery. Cost-effective warehouse fees with transparent billing - no fixed monthly contracts, pay only for what is used.
3. Customs Brokerage: Professional customs brokerage services for export and import declarations enabling cross-border logistics
4. SmartCargo Freight Forwarding: Platform-based B2B freight forwarding services including air and ocean forwarding across 76+ countries
5. SmartPost C2C Delivery: C2C international parcel delivery service for individuals with competitive pricing vs EMS, from doorstep pickup to final delivery

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

TracX Logis provides technology-driven cross-border e-commerce logistics, integrating order management, multi-carrier shipping, customs brokerage, and warehousing for sellers across 50+ marketplaces. The company operates SmartShip (logistics platform), SmartFulfillment (storage/packing/dispatch/delivery across 9 centers in 6 countries), SmartPost (C2C parcel delivery for individuals), and SmartCargo (B2B air/ocean freight forwarding), spanning 76+ countries. AI-powered automation and proprietary WMS/OMS systems drive a 0.0001% shipment error rate at peak throughput of 40,000+ orders per day.

Product overview

TracX Logis operates as a platform-plus-modules logistics solution provider with four core products: SmartShip (cross-border eCommerce logistics platform), SmartFulfillment (global fulfillment network with 9 centers), SmartPost (C2C parcel delivery), and SmartCargo (B2B freight forwarding). These core platforms are enhanced by integrated modules including TRENDS (AI market intelligence), Smart TWMS (warehouse management), customs brokerage, and local return services. The portfolio also includes KanDash, a specialized delivery guarantee service for Qoo10 Japan sellers. The company provides an asset-light cross-border logistics model serving e-commerce merchants, manufacturers, and individual shippers across 76+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• SmartShip: B2C & D2C cross-border eCommerce logistics platform connecting with major domestic and international e-commerce platforms via API, automating order collection to shipment.
• SmartFulfillment
• SmartPost
• SmartCargo
• KanDash (韓ダッシュ)
• TRENDS

Products and services

• SmartShip B2C and D2C cross-border e-commerce logistics platform that manages orders, inventory, shipping, and costs in one place for online sellers; features automatic order collection from 50+ marketplaces (Lazada, eBay/Qoo10 JP, Coupang, 11st, Naver SmartStore, Shopify, Shopee, Rakuten, TikTok), customs declaration automation, shipping label generation, batch order processing, and real-time tracking.
• SmartFulfillment One-stop fulfillment service covering storage, packing, dispatch, and delivery for domestic and international e-commerce sellers; features 9 global centers across 6 countries (Korea, Japan, Singapore, Taiwan, India, plus reach to USA and Hong Kong) with automated WMS/OMS systems, 40,000+ peak daily throughput, 1.2M+ monthly capacity, and usage-based transparent billing with same-day dispatch capability.
• SmartPost

Quantifiable outcome

• 40,000+ orders processed per day peak throughput
• +6 more outcomes

Named customers6 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability6 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered flagship and core.

• Qoo10 Japan (eBay Japan)flagshipStrategic or Co-development PartnerJoint delivery guarantee service 'KanDash' (韓ダッシュ). TracX Logis operates as the official logistics partner for Qoo10 Japan's guaranteed delivery service. Next-day shipping and delivery within 5 days guarantee. KanDash products receive special badges and display features on Qoo10 Japan platform.
• Global Shipping CarrierscoreTechnology or IntegrationStrategic partnerships with major shipping companies worldwide providing reliable and extensive shipping services across 76+ countries. Includes carrier recommendation engines and integrated shipping options.
• LazadacoreTechnology or IntegrationMajor e-commerce marketplace with API integration for automatic order collection and logistics processing through SmartShip platform.
• ShopifycoreTechnology or IntegrationE-commerce platform integration via API enabling Shopify merchants to connect their stores and manage orders, inventory, and shipping through SmartShip.
• ShopeecoreTechnology or IntegrationMajor e-commerce marketplace with API integration for automatic order synchronization and shipping label generation through SmartShip platform.
• TikTok ShopcoreTechnology or IntegrationIntegration with TikTok Shop for logistics fulfillment of short-form commerce orders through SmartShip platform.
• RakutencoreTechnology or IntegrationMajor Japanese e-commerce marketplace with API integration for cross-border logistics services through SmartShip.
• CoupangcoreTechnology or IntegrationKorean e-commerce platform integration via API for automatic order processing and logistics fulfillment.
• Naver SmartStorecoreTechnology or IntegrationKorean e-commerce platform integration for order synchronization and logistics processing.
• 11stcoreTechnology or IntegrationKorean e-commerce marketplace with API integration for cross-border logistics services.

Scale indicators12 records

Recent moves15 records

Expansion highlights12 records

Direct peers

• ShipMonk: ShipMonk provides outsourced e-commerce fulfillment with multi-channel inventory sync, shipping automation, and returns processing for SMB and mid-market merchants. It is closely comparable to TracX's SmartFulfillment offering on the fulfillment-execution side.
• Shipbob: Shipbob is a US-focused e-commerce fulfillment and shipping platform serving SMB and mid-market merchants with multi-carrier integration and WMS/OMS tooling. It is the most direct comparable to TracX's SmartFulfillment + SmartShip combined offering, albeit focused primarily on the US rather than APAC.
• Shippo: Shippo provides a shipping API and dashboard that connects SMB e-commerce sellers to multiple carriers with discounted rates and label generation. It is a direct peer to TracX's SmartShip at the SMB end of the cross-border shipping software market.
• EasyPost: EasyPost offers a multi-carrier shipping API used by e-commerce platforms and developers to access shipping rates, label generation, tracking, and address verification. It targets a similar developer/SaaS customer profile as TracX's API-first SmartShip platform.
• ShipStation: ShipStation is a multi-carrier shipping management platform that automates label generation, rate shopping, and order import from marketplaces like Shopify, eBay, and Amazon. It competes directly with TracX's SmartShip platform in the same multi-carrier shipping software category.

Broad incumbents

• Flexport: Flexport is a global freight forwarding and logistics technology platform offering air, ocean, and ground forwarding plus supply-chain software. It is a broader incumbent comparable to TracX's SmartCargo B2B freight forwarding capability, though Flexport serves larger enterprise shippers than TracX's SMB base.
• Cainiao Network: Cainiao is Alibaba's global logistics network, providing cross-border fulfillment, smart logistics, and last-mile delivery for Chinese e-commerce exporters. It is a broad incumbent comparable to TracX's full-stack cross-border logistics suite but with significantly greater scale and geographic coverage.

Emerging players

• Cubyn: Cubyn provides tech-driven fulfillment and shipping services for SMB e-commerce sellers in Europe, with automated warehousing and multi-carrier integration. It is an emerging player with overlapping capability to TracX's SmartFulfillment and SmartShip offering, though focused on the European market rather than APAC.
• ePost Global: ePost Global offers international shipping and parcel delivery services designed for e-commerce sellers and marketplaces, with customs clearance and cross-border tracking. It is an emerging player comparable to TracX's SmartPost C2C and SmartShip international shipping capabilities, particularly for marketplace-based sellers.
• Yanwen Logistics: Yanwen is a China-headquartered cross-border e-commerce logistics provider offering international parcel delivery, tracking, and fulfillment for marketplace sellers. It is an emerging peer comparable to TracX's C2C parcel and cross-border fulfillment services targeting sellers moving goods out of Asia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tracx-logis-india-pvt-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tracx Logis India Pvt. Ltd.