Mantelzorg Almelo

What Mantelzorg Almelo does

Mantelzorg Almelo is a non-profit support center (steunpunt) for informal caregivers residing in the municipality of Almelo, in the Dutch region of Twente. Operating as a division of the parent foundation Stichting De Klup Twente (KvK 41027785), the organization delivers free counseling, courses, peer support groups, volunteer coordination, and accompanied transport services to residents who provide unpaid care for a family member, neighbor, or close relation with illness, disability, dementia, or psychiatric vulnerabilities. Its user base is structured into two primary segments — young informal caregivers aged 4-24 (including a 'Plus' tier for higher-need cases and KOPP/KOV subgroups for children of parents with psychiatric or addiction issues) and adult informal caregivers aged 25+ — with a separate transport service for caregivers and their care recipients. The service portfolio comprises structured five-session courses (Cursus Omgaan met Dementie, Cursus Gezonde Grenzen, Cursus En Nu Ik for ages 8-12, Cursus Onbekommerd aan het Werk, Cursus Naastenkracht), ongoing peer-group meetings (Parkinson Café Almelo, GGZ-ontmoetingsbijeenkomsten, TIME 4U and NU JIJ for KOPP/KOV), and a steady calendar of recreational and creative activities (Mind-Walk, gardening, cheese-making, football-themed memory work, museum and zoo outings). An Expertisecentrum publishes knowledge content across four vertical subdomains (general, GGZ, migration, work).

The organization runs no proprietary technology platform. The primary technical 'feature' cited is a VR simulation used within the dementia course for experiential empathy training. Distribution is omnichannel but low-tech: an office at Bornerbroeksestraat 42 in Almelo plus co-located programming space at MC De Kolk, supplemented by self-enrollment website forms, phone and email intake, social media (Facebook, Instagram, LinkedIn), and physical door-to-door visits during annual outreach moments such as the Week van de Jonge Mantelzorger and the Dag van de Mantelzorg. Marketing relies on word-of-mouth and structured referral pathways through municipal wijkteams, home care providers, GPs, schools, and partner organizations.

Commercial model is non-commercial. All services are free to enrolled caregivers; the organization does not charge fees for enrollment or any programming. Revenue is sourced from municipal subsidies and contracts with Gemeente Almelo, supplemented by in-kind corporate partnerships (PLUS supermarkt Brughuis, HEMA, Jamin, Burgers' Zoo, Heracles Foundation, Toverland, De Koffiefabriek, etc.) and grants such as the RP Fonds. Outcome measurement includes a Stichting Vitavalley Social Return on Investment analysis returning €2.50 per €1 invested (rising to €5.00 including non-monetized effects), a 2024 Vrijwilligersprijs Overijssel nomination for the Begeleid Vervoer volunteer drivers program, and 2025 milestone markers including the 5-year JMZ anniversary and the 100th young caregiver enrollment. The headcount is in the 1-10 range with operational support from hundreds of volunteers.

Name

Mantelzorg Almelo

Legal name

Mantelzorg Almelo (onderdeel van Stichting De Klup Twente)

Website

https://mantelzorgalmelo.nl

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Mantelzorg Almelo is a Netherlands-based non-profit support center for informal caregivers in the municipality of Almelo. It provides free counseling, courses, peer support groups, and volunteer coordination for young caregivers aged 4-24 and adult caregivers aged 25+, funded by municipal contracts and local partnerships.

Ownership category

akta.pro rank

Product category

Social Welfare and Caregiver Support Services

NAICS

Other Individual and Family Services (62419), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)

akta.pro secondary industries

Family Communication, Care Updates & Scheduling Support (HSABAAAK), Co-Parenting, Father Engagement & Caregiver Inclusion Programs (EDACALAI)

Keywords

• Informal caregiver support
• Caregiver respite services
• Volunteer coordination programs
• Caregiver education courses
• Community welfare services

Headquarters

HQ city

Almelo

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Publicly funded support services: Mantelzorg Almelo operates as a free support service for informal caregivers, funded through municipal government contracts and subsidies (gemeente Almelo). Services including counseling, activities, courses, and transport are provided at no cost to registered informal caregivers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Mantelzorg Almelo is a non-profit support center (part of Stichting De Klup Twente) that provides free information, guidance, peer support activities, educational courses, volunteer matching, and accompanied transport for informal caregivers residing in the municipality of Almelo, Netherlands. Services are segmented by age into young caregivers (4-24, including a Plus variant) and adult caregivers (25+), with an Expertise Center covering mental health (GGZ), migration, and work-life balance topics.

Product overview

Mantelzorg Almelo is a social welfare organization (onderdeel van Stichting De Klup Twente) that provides a comprehensive suite of informal caregiver support services in the municipality of Almelo, Netherlands. The organization operates a multi-service model comprising: core support programs for young informal caregivers (ages 4-24, including a Plus variant), adult informal caregivers (25+), volunteer coordination including accompanied transport, and an Expertise Center covering mental health, migration and work topics. The portfolio includes structured educational programs such as the 'Cursus Omgaan met Dementie' (with VR simulation), 'Cursus Gezonde Grenzen', 'En Nu Ik' (for young caregivers), KOPP/KOV support groups (TIME 4U and NU JIJ), 'Onbekommerd aan het Werk' (work-care balance), and 'Naastenkracht'. The organization also facilitates thematic meetings including Parkinson Café and GGZ peer support gatherings. Services are free for registered informal caregivers residing in the Almelo municipality.

Differentiator

Problem solved

Functional benefit

Products and services

• Jonge Mantelzorger (Young Informal Caregiver) Support Support services for young informal caregivers aged 4-24 years, including age-specific activities, peer support groups, creative workshops, outdoor activities, and resilience/boundary courses. Free of charge for residents of Almelo.
• Jonge Mantelzorger Plus Support Extended support services for young informal caregivers aged 4-24 with more intensive needs, providing additional tailored support and activities.
• Volwassen Mantelzorger (Adult Informal Caregiver) Support Support services for adult informal caregivers aged 25 and above, including courses, meetings, peer support groups, work-care balance programs, and creative workshops. Free of charge for residents of Almelo.
• Vrijwilliger (Volunteer) Coordination Volunteer coordination services including visiting companionship for caregivers and care recipients, activity support, and recruitment of volunteer drivers for escorted transport.
• Begeleid Vervoer (Accompanied Transport) Volunteer-driven escorted transport service within Almelo for caregivers and their care recipients who need accompaniment, including to medical appointments.
• Expertisecentrum (Expertise Center) Knowledge center providing educational resources and information on informal care topics including mental health (GGZ), migration issues, and combining caregiving with work.
• Cursus Omgaan met Dementie (Coping with Dementia Course) Five-session educational course for informal caregivers of people with dementia living at home, including VR simulation to experience dementia-related challenges.
• Cursus Gezonde Grenzen (Healthy Boundaries Course) Five-session course helping informal caregivers set healthy boundaries, manage caregiver burden, and maintain personal well-being.
• Cursus En Nu Ik (Now It's My Turn Course) Five-session resilience and emotion management course for young informal caregivers aged 8-12 years.
• TIME 4U - KOPP/KOV Group 12-16 years Support group for youth aged 12-16 with parents experiencing mental health or addiction issues, providing peer support and structured activities.
• NU JIJ - KOPP/KOV 16-25 years Support group for young adults aged 16-25 with parents experiencing mental health or addiction issues, providing peer support and structured activities.
• Parkinson Café Almelo Monthly low-threshold meeting place for people with Parkinson's, their partners, family members, and informal caregivers, organized in collaboration with the Parkinson Vereniging.
• GGZ-ontmoetingsbijeenkomst (Mental Health Meeting) Monthly peer support meeting for family members and relatives of people with mental health vulnerabilities, held at MC De Kolk with support from Dimence's family experiential expert.
• Cursus Onbekommerd aan het Werk (Carefree at Work Course) Four-session course helping working informal caregivers balance their professional responsibilities with caregiving duties.
• Cursus Naastenkracht Almelo (Loved Ones' Strength Course) Course for family members dealing with someone with mental health vulnerabilities, including addiction issues, held at MC De Kolk in collaboration with Dimence.

Quantifiable outcome

• SROI of €2.50 return per €1 invested (rising to €5.00 including non-monetized effects)
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

28 partnerships are on record, tiered minor and core.

• Heracles FoundationminorGTM or Marketing Partner · 1 January 2026The Heracles Foundation invited a young informal caregiver and their parent to attend a Heracles Almelo football match, providing a special experience as part of caregiver appreciation.
• Gemeente AlmelocoreStrategic or Co-development Partner · 1 January 2025The municipality of Almelo is the primary funder of Mantelzorg Almelo and a key strategic partner. The municipality collaborates on activities including the Week van de Jonge Mantelzorger (providing appreciation gifts for young caregivers), the Jaarconferentie Armoedepact, and various community programs. Mantelzorg Almelo is an official member of the Armoedepact Almelo platform since 2025.
• Slingerbeurs partners (Aastad Adviesgroep, DonkerGroep, Beter Wonen, ROC van Twente, Sesam Academie, Cirkel van Verbinding, Fusion Plaza Almelo)minorGTM or Marketing Partner · 1 January 2025At the Slingerbeurs networking event, Mantelzorg Almelo established connections with local businesses and organizations that subsequently provided practical support (gardening, handyman services) and activities for informal caregivers. Partners include DonkerGroep (gardening), Beter Wonen (handyman), ROC van Twente (education/experience), and others.
• QreditsminorGTM or Marketing Partner · 1 January 2025Qredits employees volunteered a day to help Mantelzorg Almelo caregivers with garden maintenance, providing practical support.
• Bolk TransportminorGTM or Marketing Partner · 1 January 2025Bolk Transport provided a tour for informal caregivers as a recreational activity and also participated in the Dag van de Mantelzorg 2024 support.
• DonkerGroepminorGTM or Marketing Partner · 1 January 2025DonkerGroep's gardeners provided a garden makeover for a Mantelzorg Almelo caregiver, coordinated through the Slingerbeurs.
• Beter WonenminorGTM or Marketing Partner · 1 January 2025A Beter Wonen craftsman helped Mantelzorg Almelo caregivers with small household repairs (e.g., installing a stair rail, fixing a kitchen cabinet), coordinated through the Slingerbeurs.
• De KoffiefabriekminorGTM or Marketing Partner · 1 January 2025De Koffiefabriek collaborated on the Dag van de Mantelzorg 2025 by contributing to appreciation gift packages. Caregivers receive vouchers to visit the café/shop.
• Stichting SamenUitminorGTM or Marketing Partner · 1 January 2025Stichting SamenUit provides free tickets for outings and activities for informal caregivers and their loved ones, enabling shared leisure experiences.
• Kaamps (Deurningen)minorGTM or Marketing Partner · 1 January 2025Kaamps hosted a cheese-making workshop for young informal caregivers as a recreational and educational activity.
• Jamin AlmelominorGTM or Marketing Partner · 1 January 2025Jamin Almelo contributed to the appreciation gift packages during the Week van de Jonge Mantelzorger 2025.
• HEMAminorGTM or Marketing Partner · 1 January 2025HEMA partnered with Mantelzorg Almelo and Gemeente Almelo to provide appreciation gift packages for young informal caregivers during the Week van de Jonge Mantelzorger 2026.
• Sportbedrijf AlmelominorGTM or Marketing Partner · 1 January 2025Sportbedrijf Almelo, through lifestyle coach Miranda Molendijk, provided wellness sessions on nutrition, breathing, movement, and relaxation for adult informal caregivers.
• De BloemenschuurminorGTM or Marketing Partner · 1 January 2025De Bloemenschuur hosted flower arrangement workshops for young and adult informal caregivers, providing creative relaxation activities.
• AvatarzminorGTM or Marketing Partner · 1 January 2025Avatarz outdoor adventure park hosted a climbing activity for young informal caregivers as part of the Week van de Jonge Mantelzorger 2025.
• Burgers' ZoominorGTM or Marketing Partner · 1 January 2025Burgers' Zoo hosted an outing for young informal caregivers (plus) and one of their parents during the Week van de Jonge Mantelzorger 2025.
• Fun-ie-Fit (De Klup Twente)minorGTM or Marketing Partner · 1 January 2025Fun-ie-Fit, part of the same parent organization De Klup Twente, co-organized autism awareness VR experiences and ETC drop-in days for informal caregivers.
• ToverlandminorGTM or Marketing Partner · 1 January 2025Toverland hosted the Ouder & Kind-dag (Parent & Child day) for young informal caregivers and their parents, part of the Week van de Jonge Mantelzorger 2026 activities.
• Sint Joseph (vakman)minorGTM or Marketing Partner · 1 January 2025A craftsman from Sint Joseph helped Mantelzorg Almelo caregivers with household repairs (fixing sockets, hanging lamps, adjusting a cabinet door), coordinated through the Slingerbeurs.
• Armoedepact AlmelominorStrategic or Co-development Partner · 1 January 2025Mantelzorg Almelo became an official member of Armoedepact Almelo platform in 2025, joining organizations fighting poverty and vulnerability in Almelo. They participated in the annual conference and conducted workshops.
• Senior ServiceminorGTM or Marketing Partner · 1 January 2025Senior Service shared informational content about healthcare insurance budgets for informal caregivers on Mantelzorg Almelo's website, providing educational resources.
• PLUS supermarkt BrughuisminorGTM or Marketing Partner · 1 January 2024PLUS Brughuis collaborated with Mantelzorg Almelo for the Dag van de Mantelzorg 2024, donating gift boxes and vouchers for over 520 informal caregivers.
• Stichting De Klup TwentecoreOthersMantelzorg Almelo is an operational division (onderdeel) of Stichting De Klup Twente, a foundation providing social welfare programs including FUN-IE-FIT, after-school activities, cooking classes, walks, vacations, and other community programs for children, young people, and adults with support needs in Twente.
• DimencecoreStrategic or Co-development PartnerDimence provides a family experiential expert (ervaringsdeskundige) for the monthly GGZ (mental health) meetings organized by Mantelzorg Almelo. The collaboration also involves the municipality of Almelo for these meetings held at MC De Kolk.
• Parkinson VerenigingcoreStrategic or Co-development PartnerThe Parkinson Vereniging (Parkinson Association) collaborates with Mantelzorg Almelo in organizing the monthly Parkinson Café Almelo, a low-threshold meeting place for people with Parkinson's, their partners, family, informal caregivers, and care providers.
• ImpluzcoreStrategic or Co-development PartnerImpluz organizes the KOPP/KOV programs — 'TIME 4U' (12-16 years) and 'NU JIJ!' (16-25 years) — in collaboration with Tactus, specifically for young people whose parent(s) have psychiatric or addiction issues. Mantelzorg Almelo hosts and facilitates these programs.
• TactuscoreStrategic or Co-development PartnerTactus co-organizes the KOPP/KOV youth programs ('TIME 4U' and 'NU JIJ!') with Impluz for young informal caregivers in Almelo, addressing psychiatric and addiction issues within the family.
• MC De KolkminorOthersMC De Kolk (1st floor) serves as the venue for GGZ meetings and the Naastenkracht course. Mantelzorg Almelo uses this space for its programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Humanitas: Large Dutch volunteer-driven organization providing, among other services, informal caregiver support and buddy programs. Comparable as a broader national operator with overlapping caregiver-support and volunteer-based service delivery.
• Mezzo: National Dutch association representing informal caregivers and voluntary caregiver organizations. Comparable as the sector's national membership body whose members include local steunpunten such as Mantelzorg Almelo.
• Alzheimer Nederland: National Dutch foundation supporting people with dementia and their caregivers through information, peer support, and advocacy. Comparable as a larger, dementia-specialized provider of caregiver support that overlaps with Mantelzorg Almelo's 'Omgaan met Dementie' course and Alzheimer-related programming.
• MantelzorgNL: National Dutch umbrella organization for informal caregivers, advocating and providing resources across the Netherlands. Directly comparable as a higher-level support structure for the same caregiver population Mantelzorg Almelo serves locally.
• Parkinson Vereniging: Dutch national association for Parkinson's patients and their families, co-organizing the Parkinson Café Almelo with Mantelzorg Almelo. Comparable as a disease-specific caregiver-support organization with similar peer-group programming.

Others

• Tactus: Dutch addiction care organization co-organizing KOPP/KOV youth programs ('TIME 4U', 'NU JIJ!') with Mantelzorg Almelo. Comparable as a partner delivering addiction-related caregiver and youth support services in the same catchment area.
• Impluz: Dutch organization for children of parents with psychiatric or addiction issues, hosting KOPP/KOV programs through Mantelzorg Almelo. Comparable as a partner organization focused on young caregivers from families with GGZ/SUD challenges.
• Stichting De Klup Twente: Mantelzorg Almelo's parent foundation, providing broader social welfare programs (FUN-IE-FIT, after-school activities, community programs) in Twente. Directly comparable as the umbrella entity under which Mantelzorg Almelo operates.
• Gemeente Almelo — Wmo-loket / Wijkteam: Municipal social-support access point for residents of Almelo, including caregiver-related Wmo arrangements. Comparable as the public-sector counterpart that channels clients to Mantelzorg Almelo and is also its primary funder.
• Dimence: Dutch mental health (GGZ) provider that supplies a family experiential expert for Mantelzorg Almelo's monthly GGZ meetings. Comparable as a strategic partner operating adjacent mental-health caregiver support in the same region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mantelzorgalmelo
• LinkedInlinkedin.com/company/mantelzorg-almelo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Mantelzorg Almelo