emfusion technologies

Name

emfusion technologies

Legal name

EmFusion Technologies

Website

https://emfusion.net

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

Keywords

• Hosted voice services
• Managed IT services
• Cloud migration services
• Cybersecurity services
• SMB IT support

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Hosted Voice Services: Cloud-based phone and voice communication services with multi-platform compatibility, text messaging, and flexible scheduling. Subscription-based pricing with 30-day free trial.
2. Managed IT Services: Comprehensive IT management including network management, software updates, data backup and recovery, and cybersecurity. Fixed monthly costs model targeting SMBs.
3. Cloud Services: Cloud migration, infrastructure setup, scalability optimization, data security, disaster recovery, and cloud management services.
4. Cybersecurity Services: Endpoint protection, 24/7 help desk, remote monitoring and management, security patch management, and data backup and recovery.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

EmFusion Technologies is a managed services provider delivering enterprise-grade voice, IT, cloud, and cybersecurity solutions to small and medium-sized businesses across Southern California. Its portfolio includes hosted cloud-based business phone systems (Hosted Voice), comprehensive IT infrastructure management (MSP/IT Services), scalable cloud migration and infrastructure services, and proactive cybersecurity using SentinelOne endpoint protection. Service is delivered on-site with direct customer access, eliminating phone trees and bundling technology management into a single-vendor relationship.

Product overview

EmFusion Technologies offers a unified managed services portfolio combining four core product lines: Hosted Voice (cloud-based business phone system with multi-platform compatibility and text messaging), Managed Service Provider/IT Services (network management, software updates, data backup, 24/7 help desk, and remote monitoring via NinjaOne), Cloud Services (cloud migration, infrastructure setup, optimization, and disaster recovery), and Cyber Security (endpoint protection via SentinelOne, security patching, and data protection). The company positions itself as a one-call-does-it-all provider delivering enterprise-level solutions to small and medium businesses in Southern California, emphasizing on-site service alongside world-class technology tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted Voice Cloud-based business phone system designed for modern companies requiring efficient internal and external communication. Features include multi-platform compatibility, direct text messaging, flexible scheduling, and separation of personal and professional communications. Subscription-based with a free 30-day trial.
• Managed Service Provider (MSP)/IT Services Comprehensive IT infrastructure management for SMBs including network management, software updates, data backup and recovery, 24/7 help desk support, remote monitoring and management (RMM), hardware/software troubleshooting, and security patch management. Delivered via NinjaOne-based monitoring.
• Cloud Services Scalable cloud solutions including cloud migration, infrastructure setup, scalability and performance optimization, data security and compliance, disaster recovery and backup, and ongoing cloud management for SMBs.
• Cyber Security Cybersecurity services featuring SentinelOne endpoint protection to identify and neutralize threats, plus 24/7 help desk support, remote monitoring and management, network and infrastructure support, security patch management, and data backup and recovery.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Two partnerships are on record, tiered core.

• NinjaOnecoreTechnology or IntegrationEmFusion is a managed services provider implementing NinjaOne solutions for IT management and endpoint management. They handle deployment, management, and maintenance of NinjaOne tools for SMB clients in Southern California.
• SentinelOnecoreTechnology or IntegrationEmFusion leverages SentinelOne's cutting-edge endpoint protection to identify and neutralize security threats. They provide proactive security services using SentinelOne technology for client protection.

Scale indicators3 records

Recent moves5 records

Direct peers

• Ntiva: Ntiva is an SMB-focused managed IT services provider offering cloud, cybersecurity, and hosted voice across multiple US regions. Its service portfolio and SMB customer focus closely mirror EmFusion's four-product MSP stack.
• RingCentral: RingCentral is a leading cloud-based business communications and hosted voice provider serving SMBs and enterprises. It directly overlaps EmFusion's Hosted Voice product and is the primary platform threat and benchmark for hosted voice offerings in the SMB market.
• 8x8: 8x8 is a cloud communications platform offering hosted voice, UCaaS, and contact center solutions for SMB and mid-market customers. It competes directly with EmFusion's Hosted Voice product line and is a comparable UCaaS provider for SMBs.
• Dataprise: Dataprise is a managed IT services provider offering cybersecurity, cloud, and communications services to SMB and mid-market customers across the US. Its integrated MSP/cybersecurity/communications stack is structurally similar to EmFusion's offering.
• Computex Technology Solutions: Computex is a managed IT services provider offering cloud, cybersecurity, and IT support to SMB and enterprise customers. Its full-service MSP model and target customer segment closely parallel EmFusion's positioning.
• Dialpad: Dialpad provides AI-powered cloud business phone systems and UCaaS for SMBs and mid-market customers. It competes with EmFusion's Hosted Voice product and serves the same SMB communications buyer.

Broad incumbents

• Kaseya: Kaseya is a leading IT management and security platform serving MSPs and SMBs globally. It competes with EmFusion through VSA/RMM, security, and backup products and represents the broader incumbents EmFusion's MSP offering must differentiate against.
• Pax8: Pax8 is a cloud distribution platform enabling MSPs to procure and manage Microsoft 365, security, and cloud products for SMB clients. It is a channel-side peer serving the same SMB MSP ecosystem EmFusion operates in.
• ConnectWise: ConnectWise is a major platform provider serving the MSP ecosystem with PSA, RMM, and business management tools. While not a direct SMB-facing MSP, it underpins many of the workflows and tools EmFusion relies on and is part of the broader MSP competitive landscape.
• Vonage (Ericsson): Vonage, now part of Ericsson, provides cloud communications and hosted voice/UCaaS for SMB and enterprise customers. It is a broad incumbent competing with EmFusion's Hosted Voice line in the SMB communications market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/emfusiontechnologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about emfusion technologies