vida global
Vida Global is an AI Agent Operating System that enables enterprises to build, deploy, and manage AI agents across voice, text, email, and chat channels using a no-code platform with multi-LLM orchestration and autonomous workflow execution.
- Company typePrivate
- Founded-
- HeadquartersCedar Park, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What vida global does
Vida Global is a Cedar Park, Texas-based software company that has built an AI Agent Operating System for enterprises. The platform enables organizations to design, deploy, and manage AI agents across voice, text, email, and chat channels using a no-code agent builder, with multi-LLM orchestration across providers such as OpenAI, Claude, Meta, and Mistral (including support for custom models). Core technical components include a Model Context Protocol (MCP) integration layer, a proprietary autonomous-agent capability branded OpenClaw that supports browser and computer control, real-time voice with sub-one-second latency and interruption handling, built-in memory and knowledge retrieval, and pre-built integrations with Google Workspace, Microsoft 365, GitHub, Trello, and X Search. The platform is delivered with enterprise-grade compliance including SOC 2 Type II, HIPAA, GDPR, CCPA, and STIR/SHAKEN certifications.
Vida's business model combines subscription pricing with usage-based consumption. Customers pay a $1,500 setup fee plus a $299/month base subscription, with paid pilots starting at $1,500 and additional usage billed beyond included allowances. The go-to-market targets a broad mix of segments: enterprises, call centers, BPOs, and SaaS platforms, across verticals such as automotive, healthcare, legal, insurance, financial services, home services, and hospitality. The company also operates a white-label and reseller/affiliate program that enables partners to rebrand and distribute the platform with recurring commissions, extending reach beyond Vida's direct sales motion. The company is led by a leadership team of approximately 10–15 people, and has been featured in major outlets including Forbes, Fast Company, Entrepreneur, TechRadar, and CRN.
vida global firmographics
Firmographics- Name
- vida global
- Legal name
- VIDA Global Inc.
- Website
- https://vida.live
- Company type
- Private
- Operating status
- Operating
- Short description
- Vida Global is an AI Agent Operating System that enables enterprises to build, deploy, and manage AI agents across voice, text, email, and chat channels using a no-code platform with multi-LLM orchestration and autonomous workflow execution.
- Ownership category
- akta.pro rank
vida global industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (5132), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industry
- Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)
Keywords
Where vida global is headquartered
LocationHeadquarters
- HQ city
- Cedar Park
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
vida global business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Monthly subscription plans (Subscription Plans) with optional add-ons. Fees billed in advance of each billing cycle and automatically renew month-to-month unless cancelled
- Usage-based Services: Usage-based billing for tokens, minutes, and messages per billing cycle. Fair Use Policy governs excessive usage with option to purchase additional allocations
- White-label/Reseller: Partners can launch AI agents under their own brand to sell to customers, enabling new revenue streams with pass-through billing and partner monetization tools
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Subscription-based monthly plans with add-ons |
| Hybrid | Pay-as-you-go | Paid pilot program with AI assessment |
| Usage-based | Monthly | Usage-based tokens, minutes, and messages |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels7 records
vida global product offering
Product offeringCore offering
Vida Global provides an AI Agent Operating System that enables enterprises to build, deploy, manage, and resell omnichannel AI agents handling voice calls, SMS, email, and web chat. The platform combines a no-code agent builder, multi-LLM orchestration, OpenClaw-compatible workflow automation, native PSTN/SIP telephony, CRM/EHR integrations, and a white-label reseller program, allowing businesses and partners to run customer communications and back-office operations through AI agents.
Product overview
Vida is an AI Agent Operating System comprising a unified platform with integrated modules for omnichannel enterprise communications. The core Vida AI Agent OS platform provides Agent Builder (no-code agent creation), Agent Operations & Integrations (system connectivity), Agent Runtime (multi-LLM orchestration), and Agent Monitoring (usage and billing control). The ecosystem includes OpenClaw (open-source autonomous agent framework for workflow automation), Vida Number (dedicated AI phone lines), and Vida Operator (computer-use capabilities for browser control and task execution). Agent Skills provide pre-built integrations with Google Workspace, GitHub, Microsoft 365, Trello, and X Search. The White-Label Agent Platform enables resellers to deploy branded agent solutions with custom domains, dashboards, and APIs. A Partner Dashboard provides portfolio-wide visibility. Vida supports voice, text, email, and chat channels natively, with SIP/VoIP integration for enterprise telecom environments.
Differentiator
Problem solved
Functional benefit
Products and services
- Vida AI Agent OS The core AI Agent Operating System platform for creating, deploying, and managing omnichannel AI agents that handle voice, text, email, and chat communications while performing business operations and workflows. Sold to enterprises, software platforms, service providers, and resellers via subscription and usage-based pricing.
- Agent Skills Pre-built skill templates that extend Vida AI agents' capabilities across productivity and communication platforms, including Google Workspace, GitHub, Microsoft 365, Trello, and X Search. Sold as part of the Agent OS for enterprises and partners who need turnkey integrations with third-party business tools.
- White-Label Agent Platform White-label and multi-tenant deployment tooling that enables resellers, agencies, MSPs, and telecom partners to launch Vida AI agents under their own brand with custom domains, dashboards, embeddable interfaces, APIs, reseller administration, and pass-through billing. Sold to channel partners as a distinct reseller offering within the Vida ecosystem.
- Vida Mobile App Mobile application available for iOS and Android that enables customers to manage and interact with their Vida AI agents, monitor conversations, and configure deployments from mobile devices.
- OpenClaw Open-source autonomous AI agent framework compatible with Vida agents that enables computer-use capabilities including browser control, shell command execution, tool login, software navigation, and multi-step workflow automation. Operates in the cloud with enterprise-grade security rather than on local machines.
- Vida REST API Comprehensive REST API for building and managing AI voice and messaging agents, supporting phone numbers, PSTN connectivity, real-time ASR, and LLMs. Available endpoints include Agents, Phone Numbers, SIP, Messaging, Webhooks, Knowledge, Agent URLs, Accounts (resellers, organizations, members), Billing, Tasks, Logs, Models, and Contacts. WebSocket support enables real-time voice event subscriptions, and authentication is token-based.
Quantifiable outcome
- 60-70% of employee time can be automated with current AI technology according to McKinsey research
- +2 more outcomes
Companies that use vida global
Customer profileSegments13 records
Ideal customer profiles3 records
vida global technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability9 records
Feature14 records
vida global partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and supporting.
- ZapiercoreNative integration with Zapier for workflow automation, allowing AI agents to connect with thousands of applications and trigger actions across business systems
- Google CalendarcoreIntegration for scheduling appointments and syncing calendar events between AI agents and Google Calendar
- Athena HealthcoreIntegration with Athena Health EHR system for healthcare industry customers requiring appointment scheduling and patient communication
- Google WorkspacecoreAgent skill integration for Google Workspace including Gmail, Google Calendar, and other Google productivity tools
- Microsoft 365coreAgent skill integration for Microsoft 365 including Outlook, Teams, and other Microsoft productivity applications
- GitHubcoreAgent skill for GitHub integration enabling developers to manage repositories, issues, and workflows through AI agents
- TrellosupportingAgent skill integration for Trello enabling AI agents to manage boards, cards, and task workflows
- X SearchsupportingAgent skill for X (Twitter) search functionality enabling AI agents to monitor and engage with social media
- SIP ProviderscoreNative SIP support for integrating with existing VoIP networks, platforms, and PBX systems including Netsapiens
- WebhookscoreCustom webhook functionality enabling AI agents to connect with any external system or trigger workflows via HTTP callbacks
- X-Time (CoxAuto)supportingIntegration with X-Time (CoxAuto) for automotive industry solutions and dealer management system connectivity
- NetsapienscoreDirect integration with Netsapiens platform enabling resellers to configure AI agents for customers on the Netsapiens system
- OpenAIcoreBuilt-in support for OpenAI LLMs as part of multi-LLM orchestration platform
- Anthropic (Claude)coreBuilt-in support for Claude LLMs as part of multi-LLM orchestration platform
- Meta AIsupportingBuilt-in support for Meta AI models as part of multi-LLM orchestration platform
- Mistral AIsupportingBuilt-in support for Mistral AI models as part of multi-LLM orchestration platform
- HubSpotcoreHubSpot used for customer communications and marketing automation
Scale indicators2 records
Recent moves6 records
Expansion highlights7 records
vida global competitors and assessment
Company assessmentDirect peers
- Decagon: Decagon builds AI agents for customer support across chat, voice, email, and SMS, with an emphasis on enterprise integrations and large consumer brands. Highly comparable to Vida in omnichannel agent scope, model orchestration, and enterprise GTM.
- Sierra: Sierra develops conversational AI agents focused on customer experience for large enterprises, with strong brand recognition and significant venture backing. Directly comparable on enterprise AI agent positioning, brand-tier customer targets, and product breadth.
- Bland AI: Bland AI provides an API platform for building and deploying AI phone agents at scale, with telephony, voice customization, and enterprise integrations. Closely matches Vida on voice-first AI agent infrastructure and developer-facing APIs.
- Retell AI: Retell AI offers a platform for building, testing, and deploying AI voice agents with telephony integration and low-latency conversations. Comparable on voice agent focus, telephony stack, and SMB-to-enterprise customer profile.
- PolyAI: PolyAI builds voice-first conversational AI assistants for enterprise customer service, with deep telephony integration and large-deal enterprise customers. Closely comparable on enterprise voice agent positioning and regulated-industry use cases.
- Cognigy: Cognigy provides an enterprise conversational AI platform for building voice and chatbots with contact center integrations. Comparable on omnichannel agent capabilities, enterprise compliance posture, and contact center customer focus.
- Kore.ai: Kore.ai offers an enterprise conversational AI and agent platform with no-code tools, omnichannel support, and integrations. Comparable on agent platform architecture, multi-LLM support, and enterprise verticals served.
- Voiceflow: Voiceflow provides a collaborative no-code platform for designing, prototyping, and deploying conversational AI agents across voice and chat. Comparable on no-code builder, multi-channel agent deployment, and developer/partner ecosystem.
- Cresta: Cresta delivers AI agents and real-time coaching for contact centers, with deep telephony and CRM integrations. Comparable on enterprise contact center use case, omnichannel agent capabilities, and operational workflow automation.
Broad incumbents
- Microsoft Copilot Studio: Microsoft Copilot Studio (formerly Power Virtual Agents) is a broad enterprise AI agent platform tightly integrated with Microsoft 365, Teams, and Azure, serving the same enterprise customer base. Comparable on no-code agent building, omnichannel deployment, and enterprise compliance, though positioned as part of a much wider Microsoft portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
vida global social profiles
Digital presencevida global compliance and trust
Trust signalCompliance6 records
vida global financial estimates
Financial estimateRevenue estimate
Valuation estimate
vida global leadership team
Management profileNumber of profiles
Profiles10 records
vida global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
vida global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about vida global
What does vida global do?
Vida Global provides an AI Agent Operating System that enables enterprises to build, deploy, manage, and resell omnichannel AI agents handling voice calls, SMS, email, and web chat. The platform combines a no-code agent builder, multi-LLM orchestration, OpenClaw-compatible workflow automation, native PSTN/SIP telephony, CRM/EHR integrations, and a white-label reseller program, allowing businesses and partners to run customer communications and back-office operations through AI agents.
Is vida global a public or private company?
vida global is a private company. It is classified as unknown and is currently operating.
When was vida global founded?
vida global was founded in -1.
Where is vida global based?
vida global is headquartered in Cedar Park, United States, in the North America region.
How does vida global make money?
Three revenue lines are on record. Subscription Plans are the primary driver. The others are usage-based Services and white-label/Reseller.
Who are vida global's main competitors?
Direct peers on record are Decagon, Sierra, Bland AI, Retell AI, PolyAI, Cognigy, Kore.ai, Voiceflow and Cresta. Microsoft Copilot Studio is listed as a broad incumbent.
Does vida global have an API?
Yes. Vida provides a comprehensive REST API for building and managing AI voice and messaging agents. The API supports phone numbers, PSTN connectivity, real-time ASR, and LLMs. Available endpoints include: Agents (publish, revert, update, list versions, create named versions, queue outbound calls/SMS/emails), Phone Numbers (assign, search by locality/prefix/phrase, BYO number support), SIP (fetch captures, manage IP whitelist, outbound routes, registration), Messaging (priority inbox, junk inbox, fetch messages, send messages), Webhooks (list, add, remove, configure relay), Knowledge (fetch/add context), Agent URLs (check availability, create), Accounts (resellers, organizations, members), Billing (view usage, plans, add-ons, subscribe/cancel), Tasks (create, CSV upload, statistics, limits), Logs (conversation logs), Models (list supported AI models), Contacts (CRUD, search, enroll in objectives). Supports WebSocket for real-time voice events. Authentication via token-based authorization. The API documentation includes OpenAPI Definition at /docs/apiv2.json. Developer documentation is at vida.io/docs/api-reference/overview.
What industry is vida global in?
vida global's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 541511 and its SIC code is 7373.