Vatacom
Vatacom is a Minnesota-based IT integrator and VoIP reseller offering Zultys and Wildix phone systems, networking, security, cabling, and business continuity services to SMB and mid-market businesses primarily in the Midwest with nationwide installation support.
- Company typePrivate
- Founded1996
- HeadquartersExcelsior, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What Vatacom does
Vatacom (legally VATA Communications, Inc.) is a Minnesota-based value-added reseller and IT integrator specializing in VoIP business phone systems and adjacent infrastructure services. Founded in 1996 and headquartered in Excelsior in the Minneapolis metropolitan area, the company resells and supports two primary UC platforms — Zultys (the lead offering) and Wildix — alongside networking products (Fortinet firewalls, Ubiquity wireless, Transition Networks switches), building and access security systems, cabling services, point-to-point WiFi, SIP trunking, and Datto-powered business continuity/backup solutions. Vatacom positions itself as a single-provider alternative to fragmented multi-vendor IT procurement, with documented full-stack deployments covering phone, security, cameras, AV, cabling, switching, wireless, and internet for enterprise moves (e.g., Biomerics, 2016).
The business model blends transactional hardware revenue (phone systems, networking equipment), recurring subscription revenue (SIP trunking, tiered support contracts at $4.50-$6 per user-license per month), and professional services (IT consulting at $195/hour with prepaid block discounts down to $150/hour). Customers range from three-user small businesses to 10,000-user enterprises, with a horizontal segmentation approach spanning medical device, healthcare, legal, manufacturing, nonprofit, insurance, and technology services verticals. Distribution is direct via the vata.com website, phone-based consultative sales, and nationwide installation and support; marketing is primarily content-driven through a technical blog and knowledge base. The company offers a 15% discount to veteran-owned businesses and nonprofits, and runs preferential pricing programs for selected nonprofits such as MN AIDS Project, Hope 4 Youth, and Volunteer Lawyers Network. Vatacom remains privately held with no disclosed funding rounds, parent company, or institutional investment.
Vatacom firmographics
Firmographics- Name
- Vatacom
- Legal name
- VATA Communications, Inc
- Website
- https://vatacom.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Short description
- Vatacom is a Minnesota-based IT integrator and VoIP reseller offering Zultys and Wildix phone systems, networking, security, cabling, and business continuity services to SMB and mid-market businesses primarily in the Midwest with nationwide installation support.
- Ownership category
- akta.pro rank
Vatacom industry classification
Industry- Product category
- Business Communications and IT Services
- NAICS
- All Other Telecommunications (5178)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)
- akta.pro primary industry
- Voice Calling (VoIP) Apps (BPAMACAC)
- akta.pro secondary industry
- VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Vatacom is headquartered
LocationHeadquarters
- HQ city
- Excelsior
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vatacom business model
Business model- GTM type
- B2B
- Offering type
- Services
Revenue model
- VoIP Phone Systems: Sale and installation of business VoIP phone systems including Zultys and Wildix platforms. Systems scale from 3 to 10,000 users. Revenue generated from hardware, software licenses, and initial deployment services.
- SIP Trunking Services: SIP termination and origination services through partnerships with best-in-class providers. Recurring monthly revenue from trunk lines.
- IT Consulting Services: Professional IT consulting billed at $195/hour standard rate, with discounted prepaid blocks (40, 80, or 100 hours). One-time and project-based revenue.
- Phone System Support Contracts: Annual support contracts with tiered pricing: Pay as you go ($195/hour), Standard ($4.50/user-license/month), and Comprehensive ($6/user-license/month). Recurring annual revenue model.
- Networking and Security Products: Sale and installation of enterprise-grade networking equipment (Ubiquity, Transition Networks, Fortinet firewalls) and building security systems including access control, alarms, video surveillance, and intercoms.
- Cabling Services: Network, audio/video, security, and structured cabling services for business installations.
- Business Continuity Solutions: Backup, disaster recovery, and business continuity products and services including Datto backup solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Professional services/ project-based | Pay-as-you-go | IT Consulting - Standard Rate |
| Subscription | Multi-year contract | IT Consulting - 40 Hour Prepaid Block |
| Subscription | Multi-year contract | IT Consulting - 80 Hour Prepaid Block |
| Subscription | Multi-year contract | IT Consulting - 100 Hour Prepaid Block |
| Professional services/ project-based | Pay-as-you-go | Support - Pay as You Go |
| Subscription | Annual | Support - Standard Plan |
| Subscription | Annual | Support - Comprehensive Plan |
| Other | Other | Veteran/Nonprofit Discount |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Vatacom product offering
Product offeringCore offering
Vatacom sells, installs, and supports VoIP business phone systems — primarily Zultys and Wildix unified communications platforms — for organizations ranging from 3 to 10,000 users. The company also delivers related IT infrastructure services including SIP trunking, enterprise networking equipment, cabling, building and access security, contact center solutions, business continuity/backup, and IT consulting.
Product overview
Vatacom is a VoIP business phone system provider offering a portfolio of unified communications solutions centered around two primary phone system platforms: Zultys and Wildix. Both platforms are available in cloud, premise, or hybrid deployment models. The Zultys system integrates voice, instant messaging, email, video, and web conferencing across office phones, smartphones, tablets, and computers, supporting 3 to 10,000 users. The Wildix system distinguishes itself through browser-based WebRTC technology enabling communications without desktop software. Vatacom also offers integrated call center solutions (Zultys ICC and Telax Contact Center), networking products (Ubiquity, Transition Networks, Fortinet), SIP trunking, building security, cabling services, point-to-point WiFi, and IT consulting. Related services include business continuity/backup (Datto) and mobile clients (Zultys MX Mobile, ZAC, WebZAC, Wildix Collaboration Mobile).
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Systems scale from 3 to 10,000 users, supporting businesses of all sizes.
- +3 more outcomes
Companies that use Vatacom
Customer profileNamed customers8 records
Segments5 records
Vatacom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature9 records
Vatacom partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered primary, secondary and supporting.
- ZultysprimaryZultys is the primary VoIP phone system platform resold by Vatacom. The partnership includes sale, installation, configuration, and ongoing support of Zultys MX phone systems ranging from 3 to 10,000 users. Vatacom provides technical support, troubleshooting, and knowledge base resources specifically for Zultys systems including softphone configuration, voicemail setup, and system deployment in Azure cloud environments.
- WildixprimaryWildix is the secondary VoIP phone system platform offered by Vatacom. Features browser-based unified communications with WebRTC technology. Vatacom provides installation, training, and support services including Wildix Collaboration Mobile setup and configuration guides.
- TelaxsecondaryTelax Cloud Contact Center is offered as an advanced call center management solution. Provides ACD, IVR, WFM, CTI, reports, recordings, remote agents, and disaster recovery capabilities as a cloud-based alternative to traditional hardware contact centers.
- UbiquitysupportingUbiquity network solutions are offered as part of Vatacom's networking product portfolio. Enterprise-grade wireless and networking equipment integrated with phone system deployments.
- Transition NetworkssupportingTransition Networks switches are included in Vatacom's networking solutions portfolio. Enterprise networking equipment for business installations.
- FortinetsupportingFortinet firewalls are offered as part of networking and security solutions. Vatacom provides configuration guidance including SIP ALG disable instructions, Forticlient SSL VPN setup, and conserve mode troubleshooting.
- DattosupportingDatto backup and business continuity services are offered as part of Vatacom's data protection and disaster recovery solutions, available with veteran/nonprofit discounts.
- AlgosupportingAlgo 8039 video intercom is supported for integration with Zultys phone systems. Vatacom provides configuration guides for SIP device integration including video intercom setup.
- GrandstreamsupportingGrandstream GDS3710 video door system is supported for integration with Zultys phone systems. Vatacom provides detailed configuration documentation for HD video intercom setup.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Vatacom competitors and assessment
Company assessmentDirect peers
- RingCentral: Largest pure-cloud UCaaS provider offering voice, messaging, video, and contact center for SMB through enterprise. Direct competitor to Vatacom's Zultys/Wildix stack on the cloud-native side of the same market.
- 8x8: Cloud UCaaS and contact center provider serving mid-market and enterprise. Competes head-to-head against Vatacom for unified communications and contact center deals, often displacing regional resellers.
- Nextiva: UCaaS platform focused on SMB and mid-market voice, messaging, and CRM. Competes directly with Vatacom's Zultys/Wildix deployments for the same customer profile, especially via direct-to-customer digital sales.
- Mitel: Hybrid (cloud + premise) UC and collaboration vendor with a global channel partner network. Closely comparable to Vatacom's hybrid positioning and OEM-led go-to-market, often competing for the same legacy PBX replacement projects.
- Vonage (Ericsson): UCaaS and SIP trunking provider (now part of Ericsson) competing with Vatacom for cloud voice, SIP trunking, and contact center customers across SMB and mid-market segments.
- Ooma: SMB-focused cloud phone system provider with Office and Enterprise tiers plus contact center offerings. Targets the same small-business base Vatacom serves with its 3-user minimum deployments.
- Zoom (Zoom Phone): Zoom Phone bundles PBX functionality into Zoom's collaboration platform, increasingly chosen as a cloud-native replacement for traditional phone systems. Competes with Vatacom for SMB and mid-market voice deals, often via direct self-service sign-up.
Broad incumbents
- Cisco (Webex Calling): Incumbent UC vendor with Webex Calling cloud PBX and broad enterprise portfolio. Larger scale and broader offering than Vatacom, but overlapping deeply on cloud voice for SMB and mid-market accounts.
- Microsoft (Teams Phone): Teams Phone System is increasingly bundled with Microsoft 365, undercutting traditional PBX economics. As a hyperscale incumbent it pressures regional resellers like Vatacom most on net-new SMB and mid-market voice deals.
- Avaya: Legacy enterprise communications incumbent with hybrid cloud/premise offerings and a large channel partner program. Competes with Vatacom on enterprise voice and contact center, particularly during legacy system refresh cycles.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Vatacom social profiles
Digital presenceVatacom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vatacom leadership team
Management profileNumber of profiles
Vatacom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vatacom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vatacom
What does Vatacom do?
Vatacom sells, installs, and supports VoIP business phone systems — primarily Zultys and Wildix unified communications platforms — for organizations ranging from 3 to 10,000 users. The company also delivers related IT infrastructure services including SIP trunking, enterprise networking equipment, cabling, building and access security, contact center solutions, business continuity/backup, and IT consulting.
Is Vatacom a public or private company?
Vatacom is a private company. It is currently operating.
When was Vatacom founded?
Vatacom was founded in 1996.
Where is Vatacom based?
Vatacom is headquartered in Excelsior, United States, in the North America region.
How does Vatacom make money?
Seven revenue lines are on record. VoIP Phone Systems are the primary driver. The others are SIP Trunking Services, IT Consulting Services, phone System Support Contracts, networking and Security Products, cabling Services and business Continuity Solutions.
Who are Vatacom's main competitors?
Direct peers on record are RingCentral, 8x8, Nextiva, Mitel, Vonage (Ericsson), Ooma and Zoom (Zoom Phone). Broad incumbents are Cisco (Webex Calling), Microsoft (Teams Phone) and Avaya.
Does Vatacom have an API?
No public API is recorded for Vatacom.
What industry is Vatacom in?
Vatacom's product category is Business Communications and IT Services. Its primary akta.pro industry code is BPAMACAC, Voice Calling (VoIP) Apps, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 5178 and its SIC code is 4813.