What Build-up Support Services does

Build-up Support Services is a Perth, Western Australia-based registered NDIS provider delivering disability support services to participants across three age cohorts: children (0-17), adults (18-65), and older adults (65+). The provider operates a direct-to-consumer go-to-market, reaching participants through its website (buildupsupports.com.au), a toll-free intake line (1800 954 723) and word-of-mouth referrals within the local NDIS network, with services confined to the Perth metropolitan area and surrounds. Revenue is generated exclusively through NDIS-funded service delivery against the national price guide, with no commercial pricing levers disclosed.

The service portfolio spans the principal NDIS support categories: Core Supports (daily living assistance such as personal care, meal preparation, finances and transport training), Support Coordination and Specialist Support Coordination (plan navigation and cross-sector linkage), Home and Living options including Supported Independent Living (24/7 supervision), Specialist Disability Accommodation, Short Term Accommodation / respite, and Independent Living Options, plus Community Participation covering employment, vocational, education and social engagement. Delivery occurs in participants' homes, in the community, and in supported residential settings; there is no proprietary technology platform — service delivery is human-led and operational, with the website functioning as a marketing and intake channel rather than a care-management system.

No parent company, external investors, funding history, M&A, leadership bench, or headcount data are disclosed. The provider claims over 15 years of industry experience but does not publish financials, participant counts, awards, certifications or regulatory actions. Certifications and compliance items are unreported in the source material, and the absence of any disclosed partnerships, enterprise customers or technology integrations indicates a localised, independently operated service business.

Name

Build-up Support Services

Legal name

Build-Up Support Services

Website

https://buildupsupports.com.au

Company type

Private

Operating status

Operating

Short description

Build-up Support Services is a Perth-based NDIS provider delivering in-home, community, supported independent living, and plan coordination services to children, adults, and elderly participants across the Perth metropolitan region.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Disability Services & Independent Living Support (BPAGAEAG), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

Keywords

• Disability support services
• NDIS support coordination
• Supported independent living
• Community participation support
• Specialist disability accommodation

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. NDIS Funded Disability Support Services: Revenue is generated through NDIS (National Disability Insurance Scheme) funded disability support services provided to eligible participants. Services include core supports, capacity building supports, and home and living services, all funded through participant NDIS plans.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Build-up Support Services delivers NDIS-funded disability support services to participants in the Perth area across children, adults, and elderly segments. Offerings span Core Supports for daily living, Support Coordination and Specialist Support Coordination, Home and Living options (SDA, SIL, STA, ILO), and Community Participation services—all provided directly to participants under personalised plans.

Product overview

Build-Up Support Services is a Perth-based NDIS disability support service provider offering a comprehensive suite of support services across the lifespan (children 0-17, adults 18-65, and older adults over 65). The organization provides Core Supports for daily living activities, Capacity Building Supports including Support Coordination and Specialist Support Coordination, Home and Living options (SDA, SIL, STA, ILO), and Community Participation services. The service portfolio is unified under a single service delivery model focused on empowering individuals with disabilities through personalized, compassionate care that promotes independence and social inclusion.

Differentiator

Problem solved

Functional benefit

Products and services

• Core Supports
• Support Coordination
• Specialist Support Coordination
• Specialist Disability Accommodation (SDA)
• Supported Independent Living (SIL)
• Short Term Accommodation (STA)
• Independent Living Option (ILO)
• Community Participation

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Direct peers

• identitywa: Perth-based NDIS-registered disability support organisation providing core supports, accommodation, and community participation across the Perth metro — comparable regional NDIS specialist.
• Ability Centre: Perth-based disability and NDIS support provider offering therapy, accommodation, and community participation services. Most direct geographic and service-mix peer to Build-up Support Services.
• Valued Lives Foundation: Western Australia-based NDIS provider delivering core supports, capacity building, and community participation — directly comparable service portfolio and WA footprint.
• Brightwater Care Group: WA-headquartered disability, aged, and community care provider with NDIS services including supported independent living and community participation — overlapping service lines and geography.

Broad incumbents

• Yooralla: Large Victorian-based disability services organisation providing NDIS core supports, SIL, and respite — comparable service mix at meaningful scale in a different state.
• Life Without Barriers: Large national NDIS and community-services provider delivering disability support, accommodation, and community participation across Australia — represents the scaled incumbent Build-up competes against at the national level.
• Aruma: National disability services provider offering supported independent living, accommodation, and community participation across multiple states — broad incumbent with overlapping NDIS service categories.

Emerging players

• Hireup: Tech-enabled NDIS platform connecting participants directly with support workers — represents the digital-first model that could disrupt traditional NDIS providers like Build-up.
• Mable: Online marketplace platform for NDIS participants to find and manage independent support workers — a tech-enabled emerging alternative to traditional disability support providers.

Regional players

• Sunnyfield: NSW-focused disability services organisation offering supported independent living, community participation, and accommodation — comparable service model operating in a different Australian state.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Build-up Support Services