m3 solutions
M3 Solutions is a managed service provider in Columbia, Tennessee, delivering managed IT, cybersecurity, network infrastructure, cloud communications, and physical security services to small and mid-sized businesses and government organizations across Middle Tennessee.
- Company typePrivate
- Founded2015
- HeadquartersColumbia, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What m3 solutions does
M3 Solutions, LLC is a privately held Managed Service Provider headquartered in Columbia, Tennessee, founded in 2015 under the prior name Covert Designs. The company delivers a unified portfolio of six integrated service lines to small and mid-sized businesses and government organizations across Middle Tennessee: Managed IT Services (24/7 monitoring, help desk, network and infrastructure management, Virtual CIO advisory, compliance guidance), Cybersecurity & Managed SOC (SOC monitoring, MDR, endpoint protection, vulnerability assessments), Network Infrastructure (design, cabling, fiber), Cloud Business Communications (VoIP/cloud phone systems), Physical Security & Surveillance, and IT Procurement & Strategic Consulting, supplemented by computer repair and hardware resale (new, refurbished, and factory recertified devices).
The technology stack is built on third-party platforms rather than proprietary software: 1Password for credential and identity management, RocketCyber (a Kaseya company) for 24/7 SOC and managed detection and response, Sophos and Barracuda for endpoint and network security, Datto for backup and disaster recovery, Microsoft (Cloud Solution Provider) for Azure and Microsoft 365, RingCentral for cloud communications, and a broad reseller channel across Dell EMC, HP, Lenovo (Silver Partner), Cisco Meraki, Ubiquiti, Ruckus, Synology, SonicWall, Brother, and Lexmark. The company exposes no public API or SDK; customer interaction runs through a Client Portal, Payment Portal, and Quick Support tool.
M3's revenue model is primarily recurring monthly subscription managed services (Managed IT and Managed SOC), supplemented by project-based professional services (cloud migration, network installation, Starlink installation), hardware resale margins, and IT procurement consulting. Pricing is quote-based and not publicly disclosed, with the company emphasizing conversion of break-fix repair costs into predictable monthly budgets. Go-to-market is sales-led and inside-sales-driven, targeting SMB and government buyers through phone consultation, on-site support, and a distributed local presence across Columbia, Spring Hill, Lawrenceburg, Lewisburg, Pulaski, and Santa Fe. The company is founder-owned and operated by Justin Faulkner, with no disclosed institutional funding, M&A, or secondary transactions.
m3 solutions firmographics
Firmographics- Name
- m3 solutions
- Legal name
- M3 Solutions, LLC
- Website
- https://m3.solutions
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Short description
- M3 Solutions is a managed service provider in Columbia, Tennessee, delivering managed IT, cybersecurity, network infrastructure, cloud communications, and physical security services to small and mid-sized businesses and government organizations across Middle Tennessee.
- Ownership category
- akta.pro rank
m3 solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Helpdesk & End-User Support Services (BPAEABAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
Keywords
Where m3 solutions is headquartered
LocationHeadquarters
- HQ city
- Columbia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
m3 solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly subscription services providing comprehensive IT management including 24/7 monitoring, maintenance, cybersecurity protection, and help desk support. Converts costly break-fix repairs into predictable monthly investment.
- Managed SOC / Cybersecurity Services: Enterprise-grade cybersecurity solutions with 24/7 SOC monitoring, threat detection, and incident response as part of managed security services
- IT Hardware Sales: Sale of computers including new, refurbished, and factory recertified devices with warranties and data migration services
- Professional Services: Consulting, project implementation, cloud migration, network installation, and Starlink installation services
- IT Procurement: Strategic consulting for IT procurement helping businesses develop custom plans for strategic operations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT services with comprehensive coverage |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
m3 solutions product offering
Product offeringCore offering
M3 Solutions is a Managed Service Provider (MSP) delivering outsourced IT operations to small and mid-sized businesses and government entities in Middle Tennessee. Its core offering bundles 24/7 proactive monitoring, help desk support, network and infrastructure management, cybersecurity/SOC services, cloud communications (VoIP), surveillance systems, and Virtual CIO strategic consulting into predictable monthly subscription contracts. IT hardware resale and computer/electronics repair are offered as adjunct offerings.
Product overview
M3 Solutions is a Managed Service Provider (MSP) delivering a unified portfolio of IT services rather than a software platform. The core offering consists of six integrated service lines: Managed IT Services (the primary offering covering monitoring, help desk, and infrastructure management), Cybersecurity & Managed SOC (24/7 threat monitoring and incident response), Network Infrastructure (design, cabling, and security), Cloud Business Communications (VoIP/cloud phone systems), Physical Security & Surveillance (camera systems), and IT Procurement & Strategic Consulting. These services are offered as bundled managed packages with Virtual CIO guidance, and are complemented by computer/electronics repair and hardware procurement (new, refurbished, and factory recertified devices). The company operates primarily in Middle Tennessee serving businesses of all sizes.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Full-service managed IT support including 24/7 proactive monitoring of networks, servers, and workstations, help desk support (remote or on-site), full network and infrastructure management (routers, firewalls, switches, Wi-Fi, cabling), cybersecurity protection (firewalls, endpoint security, intrusion detection, email security, vulnerability monitoring, audits), automatic local and/or cloud backups with disaster recovery planning, cloud services and management, Virtual CIO (vCIO) strategic IT roadmap services, project management and implementation, and compliance and regulatory guidance. Designed for small to mid-sized businesses and government entities in Middle Tennessee needing a full outsourced IT department.
- Cybersecurity and Managed SOC Enterprise-grade cybersecurity service bundle including 24/7 Security Operations Center (SOC) monitoring, Managed Detection and Response (MDR), endpoint protection and threat hunting, email security and phishing protection, vulnerability monitoring and risk assessments, security awareness training, compliance and cybersecurity consulting, and incident response planning. Powered in part by the RocketCyber SOC platform under a 2025 partnership for real-time ransomware/malware detection, endpoint/network/cloud visibility, and compliance reporting. Aimed at organizations needing to reduce risk, strengthen compliance, and defend against evolving threats.
- Network Infrastructure Network infrastructure design, installation, and ongoing support including voice and data cabling systems, fiber optic networks, and complete network equipment installation for business and home environments. Bundled with comprehensive data security and compliance monitoring that analyzes potential threats and vulnerabilities on mobile devices and protects against phishing attacks. Intended for organizations seeking to build out or modernize wired and wireless network environments.
- Cloud Business Communications Cloud-based phone (VoIP) business communications system that eliminates on-site equipment and maintenance, provides encrypted communication tools, and ensures continuity during power outages and disasters. Delivered in partnership with RingCentral. Designed for organizations needing reliable, continuous phone communication across the entire business without managing PBX hardware.
- Physical Security and Surveillance Custom-designed professional surveillance and physical security systems providing real-time visibility, advanced monitoring capabilities, and secure remote access to live and recorded footage from anywhere. Aimed at residential and business customers needing custom camera systems and ongoing physical security monitoring.
- IT Procurement and Strategic Consulting Strategic IT consulting and procurement service for startups and established businesses, including technology planning, quick savings generation, technical oversight, and building sustainable IT frameworks. Helps clients develop custom procurement plans aligned with strategic operations using M3 Solutions' vendor partnerships (Lenovo Silver Partner, Dell EMC, HP, Cisco Meraki, Synology, Brother, Lexmark, Ubiquiti, Ruckus).
- Computer and Electronics Repair and Hardware Sales
Quantifiable outcome
- Reduced downtime through proactive monitoring and maintenance
- +2 more outcomes
Companies that use m3 solutions
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles3 records
m3 solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
m3 solutions partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- 1PasswordcoreM3 Solutions partnered with 1Password to expand security offerings to customers. 1Password provides complete control over passwords and sensitive business information, compliant with industry standards for data confidentiality, integrity, and availability. Integrates with Azure AD, Okta, OneLogin, and Slack for employee provisioning.
- RocketCybercorePartnership with RocketCyber, a Kaseya Company, strengthens cybersecurity protection for MSP clients. RocketCyber provides real-time threat detection and 24/7 Security Operations Center (SOC) services including 24/7 threat monitoring, real-time detection of ransomware and malware, consolidated visibility into endpoint/network/cloud security, faster incident response, and enhanced compliance reporting.
- LenovocoreM3 Solutions achieved Silver Partner Level with Lenovo through the Lenovo Partner Engage Program. Provides managed services, enterprise solutions, and cloud solutions as a Silver Member.
- Dell EMCminorAuthorized partner for Dell enterprise solutions and storage
- MicrosoftcoreCloud Solution Provider partner for Microsoft cloud services including Azure and Microsoft 365
- HPminorBusiness partner for HP computers and printing solutions
- Cisco MerakiminorAuthorized reseller for Cisco Meraki networking solutions
- UbiquitiminorPartner for Ubiquiti networking and wireless solutions
- BrotherminorSolutions partner for Brother printing and imaging solutions
- LexmarkminorPartner for Lexmark printing solutions
- RuckusminorPartner for Ruckus wireless networking solutions
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
m3 solutions competitors and assessment
Company assessmentBroad incumbents
- Computacenter: Global IT managed-services and infrastructure provider serving enterprise and mid-market customers with end-to-end managed IT, networking and security offerings — a broad incumbent that competes with M3 Solutions in the managed IT services space but at significantly larger scale and enterprise focus.
- Insight Enterprises: Large global IT solutions and managed services provider offering hardware, software and managed IT capabilities to mid-market and enterprise. Provides an apples-to-apples comparison for M3's bundled hardware-plus-managed-services model, though at much greater scale and geographic reach.
- CDW Corporation: Major North American IT solutions and services provider with a growing managed services practice serving SMB through enterprise. Comparable to M3 in product breadth and customer segmentation but operates at far larger scale and with a more diversified portfolio.
Direct peers
- Coretelligent: Mid-market focused managed services provider with SOC, cybersecurity, cloud and vCIO offerings. Direct peer because its service mix, recurring managed-IT model and CoreDefense SOC offering closely mirror M3 Solutions' managed IT + managed SOC stack.
- TechMD: Regional managed IT and cybersecurity provider serving SMB and mid-market clients, with a strong emphasis on managed security and vCIO services. Closely comparable to M3 Solutions in customer profile, recurring managed-services model and cybersecurity-led growth narrative.
- Ntiva: Mid-market managed IT services provider with SOC, cybersecurity, cloud communications and vCIO offerings. Directly comparable to M3 in terms of bundled managed IT + managed security positioning and SMB/mid-market customer focus.
- Pomeroy Technologies: Provider of managed IT services, network infrastructure and IT staffing across the U.S. Direct overlap with M3's managed IT and network infrastructure service lines, serving similar mid-market and enterprise customers.
- OneNeck IT Solutions: Managed IT services and cloud provider serving mid-market and enterprise customers across the U.S. Comparable to M3 in core managed IT services focus, with deeper data center and hybrid cloud capabilities.
- Netsync: IT solutions and managed services provider focused on networking, collaboration and cybersecurity for mid-market and enterprise. Comparable to M3 in partner-led go-to-market (Cisco, Microsoft, etc.) and recurring managed services motion.
- MainSpring: Regional managed IT services provider focused on SMB and mid-market clients with vCIO and cybersecurity offerings. Closely comparable to M3 in customer segmentation (SMB-led), recurring managed services model and strategic IT planning emphasis.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
m3 solutions social profiles
Digital presencem3 solutions compliance and trust
Trust signalCompliance1 record
m3 solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
m3 solutions leadership team
Management profileNumber of profiles
Profiles1 record
m3 solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
m3 solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about m3 solutions
What does m3 solutions do?
M3 Solutions is a Managed Service Provider (MSP) delivering outsourced IT operations to small and mid-sized businesses and government entities in Middle Tennessee. Its core offering bundles 24/7 proactive monitoring, help desk support, network and infrastructure management, cybersecurity/SOC services, cloud communications (VoIP), surveillance systems, and Virtual CIO strategic consulting into predictable monthly subscription contracts. IT hardware resale and computer/electronics repair are offered as adjunct offerings.
Is m3 solutions a public or private company?
m3 solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was m3 solutions founded?
m3 solutions was founded in 2015.
Where is m3 solutions based?
m3 solutions is headquartered in Columbia, United States, in the North America region.
How does m3 solutions make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are managed SOC / Cybersecurity Services, IT Hardware Sales, professional Services and IT Procurement.
Who are m3 solutions's main competitors?
Broad incumbents on record are Computacenter, Insight Enterprises and CDW Corporation. Direct peers are Coretelligent, TechMD, Ntiva, Pomeroy Technologies, OneNeck IT Solutions, Netsync and MainSpring.
Does m3 solutions have an API?
No public API is recorded for m3 solutions.
What industry is m3 solutions in?
m3 solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 541513 and its SIC code is 7370.