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Mews

Full company profile

uuid0000068

Namestring
Mews
Legal namestring
Mews
Websiteurl
mews.com
Company typeenum
Private
Founded yearint
2012
Descriptiontext

Mews is a cloud-native hospitality management platform headquartered in Amsterdam, Netherlands, founded in 2012 by Richard Valtr. The company serves hotels, hostels, and alternative accommodation operators across 85 countries with an integrated suite spanning Property Management System (PMS), Revenue Management System (RMS) via Atomize, Point of Sale (POS), embedded payments, and Business Intelligence (BI). With 15,000+ properties and 132,000+ monthly active hoteliers on the platform, Mews positions itself as a full-stack operating system for hospitality rather than a single-purpose PMS vendor.

The platform is architected around the SpaceTime unified data model, which consolidates guest, room, rate, and transaction data to power AI-driven pricing — the system executes approximately 150 million pricing calculations per day and an average of 288 pricing updates per property per day. Mews monetizes through SaaS subscriptions, value-added fintech (embedded payments processing $19.7 billion in platform transaction volume), and a Marketplace of more than 1,000 third-party integrations. The company has raised approximately $710 million cumulatively and reached a $2.5 billion valuation in its January 2026 Series D led by EQT Growth, with reported SaaS gross profit growth of 55% year-over-year. A July 2026 workforce reduction of approximately 15%, explicitly tied to AI-driven productivity, signals a strategic pivot from headcount-led scaling to AI-augmented operations.

Short descriptiontext

Mews is a cloud-native hospitality management platform serving 15,000+ properties across 85 countries, offering an integrated PMS, RMS, POS, and embedded payments built on a unified SpaceTime data model.

Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersAmsterdam, Netherlands
HQ citystring
Amsterdam
HQ countrystring
Netherlands
HQ regionstring
Europe
Markets served

Serves global market

Offices5 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
hospitality management software, property management system, revenue management system, hotel point of sale, embedded payment processing
Industry1 code
1Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS)
CodeBPAEAMAIPrimaryYes
NAICS code1 code
  • Computer Systems Design and Related Services54151
SIC code2 codes
  • Services-Computer Programming, Data Processing, Etc.7370
  • Services-Computer Integrated Systems Design7373
Product category
Hospitality Management Software
GTM motion5 records

Each record includes

Type, Description, Source

Revenue model5 records
1SaaS Subscription (PMS, RMS, POS)
TypeSubscription Recurring
Description

Subscription-based revenue from property management system, revenue management system, and point-of-sale software. Tiered pricing based on property size and feature requirements with annual/monthly billing options

prnewswire.com
2Payment Processing
TypeTransaction Fee
Description

Embedded payment processing with transaction fees, including Multicurrency feature that generates additional revenue from conversion fees on international transactions

mews.com
3Fintech Services
TypeTransaction Fee
Description

Fintech infrastructure including tokenization, automated reconciliation, flexible financing through partners like YouLend, and accounts receivable automation

webrazzi.com
4Marketplace/Integration Revenue
TypeMarketplace Commission
Description

Revenue from 1,000+ integration partners through the Mews Marketplace, with platform fees from partners like SiteMinder's embedded distribution solution

hospitalitynet.org
5Professional Services
TypeProfessional Services
Description

Implementation, onboarding, and consulting services supporting hotel operators with platform adoption and customization

fortune.com
Marketing channels8 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels6 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Pricing details3 tiers
1Enterprise Tier - Full platform access with SSO, advanced features
ModelSubscriptionBilling cadenceAnnual
Notes

Enterprise tier included SSO which is now free to all customers

travelandtourworld.com
2Analytics and Enterprise packages
ModelSubscriptionBilling cadenceAnnual
Notes

Mews Business Intelligence automatically available to customers with Mews Analytics or Enterprise packages

prnewswire.com
3Starter/SMB Tier
ModelSubscriptionBilling cadenceMonthly
Notes

Pricing available via quote; platform designed for properties of all sizes from small hotels to large chains

GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Mews provides a cloud-native, AI-native hospitality operating system that consolidates Property Management (PMS), Revenue Management (RMS), Point-of-Sale (POS), embedded Payments, Guest Messaging, Business Intelligence, and an open API/Marketplace into a single platform serving hotels, groups, chains, hostels, and extended-stay properties. The platform processes approximately $19.7 billion in annual transaction volume across 15,000+ properties in 85 countries, replacing the industry norm of 8-10 separate software vendors with a unified data model (SpaceTime).

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 10 values shown
  • 8.7% revenue growth for hotels using Mews platform (IDC research)
+9 more records
Product overview1 text field

Mews is a hospitality operating system providing a unified cloud-native platform that consolidates multiple hospitality software categories into one integrated system. The core offering includes Property Management System (PMS), Revenue Management System (RMS), Point-of-Sale (POS), and Payments as the foundational modules. Built on top of this core are specialized modules including Business Intelligence, Booking Engine, Guest Messaging, Housekeeping (via Flexkeeping), Guest Intelligence, Upsells, Accounting & Billing, Accounts Receivable, Channel Manager (via SiteMinder partnership), and Automations. The platform serves over 15,000 properties across 85 countries with over 132,000 monthly active hoteliers, processing approximately $19.7 billion in annual transaction volume. The Mews Marketplace provides access to 1,000+ third-party integrations through an open API architecture. Recent expansion includes AI-native capabilities through acquisitions (Atomize for revenue management, Flexkeeping for operations, DataChat for generative AI) and strategic partnerships (SiteMinder for distribution, Uber for transportation). The platform is positioned as an alternative to the industry norm of 8-10 separate software vendors.

Product and service9 records
1Mews Property Management System (PMS)
CategoryCore Platform
Description

Cloud-native property management system designed for modern hospitality, connecting reservations, payments, housekeeping, and guest journeys for hotels, groups, chains, and independent properties.

2Mews Revenue Management System (RMS)
CategoryCore Platform
Description

AI-powered revenue management with dynamic pricing automation, demand forecasting, and approximately 288 pricing recalibrations per property daily; around 70% of customers operate on full Autopilot mode.

3Mews Point-of-Sale (POS)
CategoryCore Platform
Description

Hotel-specific point-of-sale system combining ePOS, digital ordering, inventory management and reporting for F&B operations, integrated with PMS.

4Mews Payments
CategoryCore Platform
Description

Embedded payment processing integrated with PMS and POS including tokenization, automated reconciliation, multicurrency support, and flexible financing through YouLend partnership.

5Mews Business Intelligence (Mews BI)
CategoryAnalytics Add-on
Description

AI-powered analytics platform providing real-time insights, customizable dashboards, and AI-generated performance summaries integrating with Google Ads and OTAs for unified visibility.

6Mews Booking Engine
CategoryGuest-facing Add-on
Description

Direct booking platform enabling hotels to capture commission-free bookings, integrated with PMS for seamless reservation management.

7Mews Channel Manager
CategoryDistribution Add-on
Description

Distribution management powered by SiteMinder partnership, enabling hotels to manage rates, availability, and inventory across 400+ OTAs from a single platform with unified contract and billing.

8Mews Marketplace
CategoryPlatform Ecosystem
Description

Open ecosystem of 1,000+ hospitality integrations enabling properties to connect third-party applications and customize their tech stack through an open API architecture.

9Mews Open API
CategoryDeveloper/API
Description

Public Connector API enabling developers and partners to build custom integrations with the Mews platform, with documentation at docs.mews.com and 1,000+ integration partners.

Scale indicator13 records

Each record includes

Type, Value, Description, Source

Partnership8 partners
1Resorts of Ontario
Strategic tierCoreTypeChannel Partner/ Reseller/ DistributorAnnounced on2026-06-24
Description

Named sole preferred PMS supplier for the not-for-profit association representing over 100 independent resorts, lodges, cottages and country inns across Ontario, Canada.

hospitalitynet.org
Strategic tierStrategicTypeImplementation/ SI/ Consulting PartnerAnnounced on2026-06-12
Description

GAIN Advisors named recipient of Mews 2026 Strategic Star Award, recognizing the global partner demonstrating greatest long-term strategic value through commercial impact and advisory excellence.

Strategic tierCoreTypeChannel Partner/ Reseller/ DistributorAnnounced on2026-06-11
Description

Strategic partnership to deploy Mews cloud-native PMS across 58 member associations operating in over 56 countries. YHA Australia already achieved booking engine conversion rates up to 16% (vs 2% industry average).

4AI Hospitality Alliance (AIHA)
Strategic tierStrategicTypeStrategic or Co-development PartnerAnnounced on2026-06-06
Description

Mews participating in AIHA advisory board to help shape AI standards, governance frameworks, and responsible AI adoption in hospitality.

hospitalitynet.org
Strategic tierCoreTypeTechnology or IntegrationAnnounced on2026-05-28
Description

Industry's first fully integrated distribution solution with SiteMinder's distribution engine natively embedded within Mews Operating System. Nearly 3,000 hotels already using both platforms will migrate to the integrated solution. Connects hotels to 400+ OTAs through a single contract and billing structure.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2026-05-26
Description

Strategic partnership to embed ride booking, real-time tracking, and integrated billing directly into Mews platform. Allows hotel staff to book rides in a few clicks with charges automatically flowing to guest folio. Captures estimated $50 per guest stay currently spent on transportation that bypasses hotels.

Strategic tierFlagshipTypeChannel Partner/ Reseller/ DistributorAnnounced on2026-02-26
Description

Official PMS provider for AAHOA, the world's largest hotel owners association representing over 60% of US hotels. Provides nearly 20,000 member hotel owners with exclusive member pricing, fast onboarding, and access to Mews' revenue management tools.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2026-02-21
Description

Partnership combining Flexkeeping's operational intelligence platform with Mews PMS to deliver unified, data-driven solutions for hotel housekeeping. One property reportedly automated over 14,000 tasks within three months.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Cloudbeds is a cloud-native hospitality management platform serving independent hotels and groups, directly competing with Mews in the PMS, channel manager, and booking engine segments with a similar vertical SaaS model targeting independent and mid-market properties globally.

TypeBroad incumbent
Description

Oracle OPERA Cloud (formerly Micros) is the dominant enterprise hospitality PMS used by the largest global hotel chains including Marriott, Hilton, and IHG, representing the incumbent competitor that Mews must displace in the enterprise segment with its cloud-native alternative.

TypeBroad incumbent
Description

Shiji Group is a global hospitality technology platform offering PMS, POS, and payment solutions for hotels and food service, competing with Mews across multiple modules (PMS, POS, payments) particularly in Asia-Pacific and luxury hotel segments.

TypeDirect peer
Description

Hotelogix is a cloud-based hotel property management system targeting small and mid-sized hotels, resorts, and chains, offering similar PMS, booking engine, and channel manager functionality to Mews at competitive price points for the SMB and mid-market segments.

TypeDirect peer
Description

Stayntouch provides a mobile-first, cloud-native PMS focused on hotel chains and groups, competing with Mews in the multi-property enterprise segment with emphasis on operational mobility and centralized group management.

TypeDirect peer
Description

Little Hotelier is a cloud PMS and booking engine designed specifically for small hotels, B&Bs, and hostels, directly competing with Mews in the SMB tier with similar self-serve onboarding and integrated channel management capabilities.

TypeBroad incumbent
Description

Infor Hospitality Management Solution (HMS) is an enterprise-grade PMS used by hotel chains and resort groups, representing another established incumbent that competes with Mews in the large enterprise and chain segments with deeper legacy integrations.

TypeEmerging player
Description

Guesty is a property management platform specializing in short-term rentals, vacation rentals, and alternative accommodations, competing with Mews' extended stay and apartment-hotel segments with similar unified property management capabilities tailored to non-traditional lodging.

TypeDirect peer
Description

Maestro PMS is a hospitality software platform offering PMS, POS, sales and catering, and spa management for independent hotels and groups, competing with Mews in the boutique and resort property segment with comparable feature breadth.

TypeDirect peer
Description

RoomKey PMS provides a cloud-based property management system for hotels of all sizes, offering similar core PMS, booking engine, and channel management capabilities to Mews with a focus on the North American market and mid-market hotel segment.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers16 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment7 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
Yes

Docs URL, Description

Integration10 records

Each record includes

Title, Type, Description, Source

AI capability11 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature9 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles7 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries8 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance3 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds11 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors20 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A14 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Mews

Hospitality Management Softwaremews.com

Mews is a cloud-native hospitality management platform serving 15,000+ properties across 85 countries, offering an integrated PMS, RMS, POS, and embedded payments built on a unified SpaceTime data model.

What Mews does

Mews is a cloud-native hospitality management platform headquartered in Amsterdam, Netherlands, founded in 2012 by Richard Valtr. The company serves hotels, hostels, and alternative accommodation operators across 85 countries with an integrated suite spanning Property Management System (PMS), Revenue Management System (RMS) via Atomize, Point of Sale (POS), embedded payments, and Business Intelligence (BI). With 15,000+ properties and 132,000+ monthly active hoteliers on the platform, Mews positions itself as a full-stack operating system for hospitality rather than a single-purpose PMS vendor.

The platform is architected around the SpaceTime unified data model, which consolidates guest, room, rate, and transaction data to power AI-driven pricing — the system executes approximately 150 million pricing calculations per day and an average of 288 pricing updates per property per day. Mews monetizes through SaaS subscriptions, value-added fintech (embedded payments processing $19.7 billion in platform transaction volume), and a Marketplace of more than 1,000 third-party integrations. The company has raised approximately $710 million cumulatively and reached a $2.5 billion valuation in its January 2026 Series D led by EQT Growth, with reported SaaS gross profit growth of 55% year-over-year. A July 2026 workforce reduction of approximately 15%, explicitly tied to AI-driven productivity, signals a strategic pivot from headcount-led scaling to AI-augmented operations.

Mews firmographics

Firmographics
Name
Mews
Legal name
Mews
Website
https://mews.com
Company type
Private
Founded year
2012
Headcount range
1,001–5,000 employees
Short description
Mews is a cloud-native hospitality management platform serving 15,000+ properties across 85 countries, offering an integrated PMS, RMS, POS, and embedded payments built on a unified SpaceTime data model.
Ownership category
akta.pro rank

Mews industry classification

Industry
Product category
Hospitality Management Software
NAICS
Computer Systems Design and Related Services (54151)
SIC
Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
akta.pro primary industry
Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)

Keywords

  • Hospitality management software
  • Property management system
  • Revenue management system
  • Hotel point of sale
  • Embedded payment processing

Where Mews is headquartered

Location

Headquarters

HQ city
Amsterdam
HQ country
Netherlands
HQ region
Europe

Offices5 records

Markets served

Mews business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

  1. SaaS Subscription (PMS, RMS, POS): Subscription-based revenue from property management system, revenue management system, and point-of-sale software. Tiered pricing based on property size and feature requirements with annual/monthly billing options
  2. Payment Processing: Embedded payment processing with transaction fees, including Multicurrency feature that generates additional revenue from conversion fees on international transactions
  3. Fintech Services: Fintech infrastructure including tokenization, automated reconciliation, flexible financing through partners like YouLend, and accounts receivable automation
  4. Marketplace/Integration Revenue: Revenue from 1,000+ integration partners through the Mews Marketplace, with platform fees from partners like SiteMinder's embedded distribution solution
  5. Professional Services: Implementation, onboarding, and consulting services supporting hotel operators with platform adoption and customization

Pricing tiers

ModelBillingPrice
SubscriptionAnnualEnterprise Tier - Full platform access with SSO, advanced features
SubscriptionAnnualAnalytics and Enterprise packages
SubscriptionMonthlyStarter/SMB Tier

Go-to-market motion5 records

Distribution channels6 records

Marketing channels8 records

Mews product offering

Product offering

Core offering

Mews provides a cloud-native, AI-native hospitality operating system that consolidates Property Management (PMS), Revenue Management (RMS), Point-of-Sale (POS), embedded Payments, Guest Messaging, Business Intelligence, and an open API/Marketplace into a single platform serving hotels, groups, chains, hostels, and extended-stay properties. The platform processes approximately $19.7 billion in annual transaction volume across 15,000+ properties in 85 countries, replacing the industry norm of 8-10 separate software vendors with a unified data model (SpaceTime).

Product overview

Mews is a hospitality operating system providing a unified cloud-native platform that consolidates multiple hospitality software categories into one integrated system. The core offering includes Property Management System (PMS), Revenue Management System (RMS), Point-of-Sale (POS), and Payments as the foundational modules. Built on top of this core are specialized modules including Business Intelligence, Booking Engine, Guest Messaging, Housekeeping (via Flexkeeping), Guest Intelligence, Upsells, Accounting & Billing, Accounts Receivable, Channel Manager (via SiteMinder partnership), and Automations. The platform serves over 15,000 properties across 85 countries with over 132,000 monthly active hoteliers, processing approximately $19.7 billion in annual transaction volume. The Mews Marketplace provides access to 1,000+ third-party integrations through an open API architecture. Recent expansion includes AI-native capabilities through acquisitions (Atomize for revenue management, Flexkeeping for operations, DataChat for generative AI) and strategic partnerships (SiteMinder for distribution, Uber for transportation). The platform is positioned as an alternative to the industry norm of 8-10 separate software vendors.

Differentiator

Problem solved

Functional benefit

Products and services

  • Mews Property Management System (PMS) Cloud-native property management system designed for modern hospitality, connecting reservations, payments, housekeeping, and guest journeys for hotels, groups, chains, and independent properties.
  • Mews Revenue Management System (RMS) AI-powered revenue management with dynamic pricing automation, demand forecasting, and approximately 288 pricing recalibrations per property daily; around 70% of customers operate on full Autopilot mode.
  • Mews Point-of-Sale (POS) Hotel-specific point-of-sale system combining ePOS, digital ordering, inventory management and reporting for F&B operations, integrated with PMS.
  • Mews Payments Embedded payment processing integrated with PMS and POS including tokenization, automated reconciliation, multicurrency support, and flexible financing through YouLend partnership.
  • Mews Business Intelligence (Mews BI) AI-powered analytics platform providing real-time insights, customizable dashboards, and AI-generated performance summaries integrating with Google Ads and OTAs for unified visibility.
  • Mews Booking Engine Direct booking platform enabling hotels to capture commission-free bookings, integrated with PMS for seamless reservation management.
  • Mews Channel Manager Distribution management powered by SiteMinder partnership, enabling hotels to manage rates, availability, and inventory across 400+ OTAs from a single platform with unified contract and billing.
  • Mews Marketplace Open ecosystem of 1,000+ hospitality integrations enabling properties to connect third-party applications and customize their tech stack through an open API architecture.
  • Mews Open API Public Connector API enabling developers and partners to build custom integrations with the Mews platform, with documentation at docs.mews.com and 1,000+ integration partners.

Quantifiable outcome

  • 8.7% revenue growth for hotels using Mews platform (IDC research)
  • +9 more outcomes

Companies that use Mews

Customer profile

Named customers16 records

Segments7 records

Ideal customer profiles4 records

Mews technology and API

Technology

Technology focussed Yes

API detail

Has API
Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability11 records

Feature9 records

Mews partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core, strategic and flagship.

  • Resorts of OntariocoreChannel Partner/ Reseller/ Distributor · 24 June 2026Named sole preferred PMS supplier for the not-for-profit association representing over 100 independent resorts, lodges, cottages and country inns across Ontario, Canada.
  • GAIN AdvisorsstrategicImplementation/ SI/ Consulting Partner · 12 June 2026GAIN Advisors named recipient of Mews 2026 Strategic Star Award, recognizing the global partner demonstrating greatest long-term strategic value through commercial impact and advisory excellence.
  • Hostelling InternationalcoreChannel Partner/ Reseller/ Distributor · 11 June 2026Strategic partnership to deploy Mews cloud-native PMS across 58 member associations operating in over 56 countries. YHA Australia already achieved booking engine conversion rates up to 16% (vs 2% industry average).
  • AI Hospitality Alliance (AIHA)strategicStrategic or Co-development Partner · 6 June 2026Mews participating in AIHA advisory board to help shape AI standards, governance frameworks, and responsible AI adoption in hospitality.
  • SiteMindercoreTechnology or Integration · 28 May 2026Industry's first fully integrated distribution solution with SiteMinder's distribution engine natively embedded within Mews Operating System. Nearly 3,000 hotels already using both platforms will migrate to the integrated solution. Connects hotels to 400+ OTAs through a single contract and billing structure.
  • UbercoreTechnology or Integration · 26 May 2026Strategic partnership to embed ride booking, real-time tracking, and integrated billing directly into Mews platform. Allows hotel staff to book rides in a few clicks with charges automatically flowing to guest folio. Captures estimated $50 per guest stay currently spent on transportation that bypasses hotels.
  • AAHOA (Asian American Hotel Owners Association)flagshipChannel Partner/ Reseller/ Distributor · 26 February 2026Official PMS provider for AAHOA, the world's largest hotel owners association representing over 60% of US hotels. Provides nearly 20,000 member hotel owners with exclusive member pricing, fast onboarding, and access to Mews' revenue management tools.
  • FlexkeepingcoreTechnology or Integration · 21 February 2026Partnership combining Flexkeeping's operational intelligence platform with Mews PMS to deliver unified, data-driven solutions for hotel housekeeping. One property reportedly automated over 14,000 tasks within three months.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Mews competitors and assessment

Company assessment

Direct peers

  • Cloudbeds: Cloudbeds is a cloud-native hospitality management platform serving independent hotels and groups, directly competing with Mews in the PMS, channel manager, and booking engine segments with a similar vertical SaaS model targeting independent and mid-market properties globally.
  • Hotelogix: Hotelogix is a cloud-based hotel property management system targeting small and mid-sized hotels, resorts, and chains, offering similar PMS, booking engine, and channel manager functionality to Mews at competitive price points for the SMB and mid-market segments.
  • Stayntouch: Stayntouch provides a mobile-first, cloud-native PMS focused on hotel chains and groups, competing with Mews in the multi-property enterprise segment with emphasis on operational mobility and centralized group management.
  • Little Hotelier: Little Hotelier is a cloud PMS and booking engine designed specifically for small hotels, B&Bs, and hostels, directly competing with Mews in the SMB tier with similar self-serve onboarding and integrated channel management capabilities.
  • Maestro PMS: Maestro PMS is a hospitality software platform offering PMS, POS, sales and catering, and spa management for independent hotels and groups, competing with Mews in the boutique and resort property segment with comparable feature breadth.
  • RoomKey PMS: RoomKey PMS provides a cloud-based property management system for hotels of all sizes, offering similar core PMS, booking engine, and channel management capabilities to Mews with a focus on the North American market and mid-market hotel segment.

Broad incumbents

  • Oracle OPERA Cloud: Oracle OPERA Cloud (formerly Micros) is the dominant enterprise hospitality PMS used by the largest global hotel chains including Marriott, Hilton, and IHG, representing the incumbent competitor that Mews must displace in the enterprise segment with its cloud-native alternative.
  • Shiji Group: Shiji Group is a global hospitality technology platform offering PMS, POS, and payment solutions for hotels and food service, competing with Mews across multiple modules (PMS, POS, payments) particularly in Asia-Pacific and luxury hotel segments.
  • Infor HMS: Infor Hospitality Management Solution (HMS) is an enterprise-grade PMS used by hotel chains and resort groups, representing another established incumbent that competes with Mews in the large enterprise and chain segments with deeper legacy integrations.

Emerging players

  • Guesty: Guesty is a property management platform specializing in short-term rentals, vacation rentals, and alternative accommodations, competing with Mews' extended stay and apartment-hotel segments with similar unified property management capabilities tailored to non-traditional lodging.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Mews social profiles

Digital presence

Mews compliance and trust

Trust signal

Compliance3 records

Mews financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Mews leadership team

Management profile

Number of profiles

Profiles7 records

Mews subsidiaries and ownership

Company hierarchy

Subsidiaries8 records

Mews funding detail

Funding detail

Funding overview

Funding rounds11 records

Investors20 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Mews M&A and investment

M&A and investment

M&A14 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mews

What does Mews do?

Mews provides a cloud-native, AI-native hospitality operating system that consolidates Property Management (PMS), Revenue Management (RMS), Point-of-Sale (POS), embedded Payments, Guest Messaging, Business Intelligence, and an open API/Marketplace into a single platform serving hotels, groups, chains, hostels, and extended-stay properties. The platform processes approximately $19.7 billion in annual transaction volume across 15,000+ properties in 85 countries, replacing the industry norm of 8-10 separate software vendors with a unified data model (SpaceTime).

Is Mews a public or private company?

Mews is a private company. It is classified as venture growth investor backed.

When was Mews founded?

Mews was founded in 2012. It employs 1,001 to 5,000 people.

Where is Mews based?

Mews is headquartered in Amsterdam, Netherlands, in the Europe region.

How does Mews make money?

Five revenue lines are on record. SaaS Subscription (PMS, RMS, POS) is the primary driver. The others are payment Processing, fintech Services, marketplace/Integration Revenue and professional Services.

Who are Mews's main competitors?

Direct peers on record are Cloudbeds, Hotelogix, Stayntouch, Little Hotelier, Maestro PMS and RoomKey PMS. Broad incumbents are Oracle OPERA Cloud, Shiji Group and Infor HMS. Guesty is listed as an emerging player.

Does Mews have an API?

Yes. Mews provides an Open API enabling developers to build custom integrations and automate workflows. The Connector API (REST-based) allows partners and customers to connect their systems with Mews PMS. Documentation is available at docs.mews.com, and the platform has an open API strategy with over 1,000 integration partners through its marketplace. Developer documentation is at docs.mews.com.

What industry is Mews in?

Mews's product category is Hospitality Management Software. Its primary akta.pro industry code is BPAEAMAI, Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS). Its NAICS code is 54151 and its SIC code is 7370.

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Hospitality Net89% of guests want AI working behind the scenes, not running the front desk, Mews findsMews surveyed 3,250 travelers and found 89% want AI in a supporting or background role, with humans preferred at all nine touchpoints. 59% believe AI should handle repetitive tasks, and 75% say good hospitality depends on human staff. The data suggests hotels should automate mundane tasks to free staff for guest-facing moments.PR Newswire89% of guests want AI working behind the scenes, not running the front desk, Mews findsMews surveyed 3,250 travelers and found 89% want AI working behind the scenes or a hybrid of AI and human service, not AI-led stays. 75% say good hospitality depends on human staff, and 44% prefer humans over AI for arranging taxis. The data suggests hotels should automate mundane tasks to free staff for guest interactions.SkiftInside Mews’ $2.5 Billion Valuation: Can the Economics Catch Up?Mews reported 2025 revenue of €291 million, up 39%, with transaction revenue at €219 million and core SaaS at €62 million. The company posted an €111 million operating loss and delayed profitability expectations to 2028. It also received an Electronic Money Institution license in August 2026.PR NewswireMews präsentiert Guest Messaging und Automations: Die Geschäftsleitung legt den Workflow fest, das Empfangsteam hat Zeit für die GästeMews introduced Guest Messaging and Automations, native features that consolidate guest communications and automate loyalty tasks. The features aim to free staff from repetitive tasks, with Guest Messaging increasing online check-in rates by 5-10% and Automations handling up to 60% of upgrades for Gold and Platinum guests. The company reports 47,000 automations executed during beta.PR NewswireMews lance Guest Messaging et Automatisations : la direction définit les processus, l'équipe de réception peut enfin se consacrer aux clientsMews launched Guest Messaging and Automatisations, native features for hotel teams. Guest Messaging centralizes guest communications and AI answers 80% of common questions, while Automatisations automates personalized moments like welcome messages. The features aim to free reception staff from inbox management and enable consistent operational processes.PR NewswireMews lanza Guest Messaging y AutomationsMews launched Guest Messaging and Automations, native hotel operations functions. Guest Messaging groups guest messages into one thread and AI answers 80% of common questions, while Automations automates guest loyalty moments, with 47,000 automations run in beta.TechRoundTechRoundMews raised $300 million in a Series D round led by EQT Growth, valuing the hospitality tech firm at $2.5 billion. The investment followed 55% growth in SaaS gross profit and supported 42.3 million checked-in reservations in 2025. Mews introduced its unified operating system and an Uber partnership in 2026.Hospitality NetMews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hostingMews launched Guest Messaging and Automations, native features to reduce repetitive work for hotel staff. Mews AI answers 80% of routine questions, and at selected properties up to 60% of Gold & Platinum upgrades were automated. The features support SMS, WhatsApp, and major booking channels.MorningstarMews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hostingMews launched Guest Messaging and Automations, giving hotels a single AI-powered inbox and no-code workflows for loyalty moments. Mews AI answers 80% of routine questions instantly, and 47,000 automations ran during beta. The features aim to free front desk staff for guest-facing work.PR NewswireMews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hostingMews launched Guest Messaging and Automations, native features for hospitality. Mews AI answers 80% of routine questions instantly, and 47,000 automations ran in beta. The features aim to free front desk staff for guest-facing work.