Curai Health

What Curai Health does

Curai Health is a US-based, AI-powered virtual primary care company founded in 2017 and headquartered in San Francisco (operates remote-first). The company delivers chat-based primary, urgent, chronic disease, mental health, weight management, and preventive care across all 50 US states, 24/7, via web and mobile apps. Its proprietary "Curai Health Assistant" conversational clinical AI integrates into every visit to gather history, draft SOAP notes, and suggest ICD-10/CPT codes, while a network of employed, multi-state-licensed clinicians delivers the actual clinical care under a human-in-the-loop model; the platform connects to national Health Information Exchanges (CommonWell, Carequality, ehealth Exchange) and Apple HealthKit for record continuity.

Curai operates three complementary go-to-market motions. Direct-to-consumer: a self-serve mobile app and web chat with a free trial and auto-renewing monthly subscription (cash pay or insurance, with insured billing to Medicare/Medicaid and commercial payors). Enterprise: B2B contracts with health plans and self-funded employers positioning Curai as an in-network primary care option that drives higher member engagement (8.8 sessions/month per active member). B2B2C channel: embedded distribution through marquee partners including Walmart's Better Care Services (one of five providers across ~4,600 pharmacies), WorkWhile (hourly workers), Rightway (care navigation/pharmacy benefits), Priority Health (Michigan uninsured), ALICORN (employer market), and Rula Health (behavioral health referrals). Revenue streams therefore span subscription, per-visit fees, insurance reimbursement, and managed-services contracts.

Name

Curai Health

Legal name

Curai, Inc.

Website

https://curaihealth.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Curai Health is a US-based, AI-powered virtual primary care clinic offering chat-based, 24/7 primary, urgent, chronic, and mental health care across all 50 states via web and mobile, serving individual patients, health plans, employers, and channel partners including Walmart, WorkWhile, and Rightway.

Ownership category

akta.pro rank

Product category

Virtual Primary Care

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Medical Virtual Primary Care (Payer-Branded) (HLALACAA)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Virtual primary care
• AI clinical assistant
• Telehealth platform
• Chat-based care
• Health plan partnerships

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Direct-to-consumer monthly subscription: Recurring monthly subscription billed automatically (auto-renewal) to individual patients via credit card or ACH, with a free trial offer (one per household) and the ability to cancel at any time. Monthly membership refunds available within 30 days if no visit occurred during the billing period.
2. Per-consultation fees and co-payments: Per-visit consultation fees charged to patients (or collected as co-payments from insured members), with fees that may increase at any time and that can be billed to ACH or credit card payment methods.
3. Insurance billing and reimbursement: Billing and collection from health insurers, HMOs, Medicare, Medicaid, and other payors for covered care services delivered to insured members. Sales tax collected where legally required. Promotional free visits do not apply to Medicare/Medicaid patients.
4. B2B contracts with health plans / payors: Enterprise contracts with health plans positioning Curai as an in-network primary care provider, generating per-member or capitated-style revenue tied to member engagement and utilization management.
5. Employer-sponsored and partner-channel revenue: Revenue from employer benefits programs and channel partners (e.g., ALICORN for employer market, WorkWhile for hourly workers, Rightway for care navigation, Priority Health for Michigan uninsured, Walmart Better Care Services) where Curai powers virtual care delivered through the partner's relationship.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels9 records

Core offering

Curai Health is an AI-powered virtual primary care clinic that delivers 24/7 chat-based care via web and mobile app across all 50 U.S. states. Its platform pairs a proprietary conversational clinical AI assistant with a nationwide network of full-time, board-certified clinicians to provide urgent care, chronic disease management, mental health, prescriptions, labs, and specialist referrals through live and asynchronous messaging. Care is offered direct-to-consumer via a monthly subscription (with insurance or cash-pay options) and through enterprise contracts with health plans, employers, and channel partners.

Product overview

Curai Health is a single unified AI-powered virtual primary care platform delivered through a web app and mobile app (with the Curai Health Assistant as the embedded AI module), offered through two go-to-market segments: a For Payors/Health Plans B2B offering that integrates the platform into health plan networks to drive member engagement and reduce higher-cost utilization, and a For Individuals/For Patients direct offering (with insurance or cash pay) available in all 50 states. The Curai Health Assistant AI module sits inside the platform and powers chat-based intake, history taking, note charting, visit summarization, and billing code suggestions, while licensed clinicians on the Curai Health care team deliver the actual clinical services across urgent care, chronic condition management, mental health, preventive care, prescriptions, and labs.

Differentiator

Problem solved

Functional benefit

Products and services

• Curai Health Platform

Quantifiable outcome

• Average of 8.8 sessions per active primary care member per month — substantially higher engagement than traditional primary care
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature6 records

Partnerships

13 partnerships are on record, tiered flagship distribution partnership for hourly-worker segment, flagship mass-market distribution partnership, adjacent co-marketing partner in walmart better care services, tactical prescription-fulfillment partner inside walmart ecosystem, industry-development partnership in the chatbots-for-mental-health space, core mental-health referral integration, research partnership, core health plan partnership (michigan), flagship enterprise distribution partnership and core employer-market distribution partnership.

• WorkWhileflagship distribution partnership for hourly-worker segmentStrategic or Co-development Partner · 11 June 2026WorkWhile expanded its healthcare benefits to provide free 24/7 virtual healthcare access to 100% of its hourly worker community, powered by the Curai Health platform. The initiative eliminates traditional minimum-hour or tenure requirements that typically gate employer-sponsored health benefits for shift workers. Curai provides on-demand access to board-certified clinicians, mental health support, and chronic condition management.
• Walmart (Better Care Services)flagship mass-market distribution partnershipChannel Partner/ Reseller/ Distributor · 16 April 2026Curai Health is one of five third-party providers integrated into Walmart's Better Care Services digital health platform, offering virtual care, AI-supported coaching, and weight management/GLP-1 support accessible through Walmart's nearly 4,600 U.S. pharmacy locations. Also referenced in the original 2026-01 launch of Better Care Services covering telehealth urgent care and behavioral health.
• Aaptivadjacent co-marketing partner in walmart better care servicesChannel Partner/ Reseller/ Distributor · 16 April 2026Aaptiv is one of the five third-party providers alongside Curai Health on Walmart's Better Care Services platform, offering services ranging from AI-supported coaching to registered dietitian nutrition therapy for weight management and GLP-1 support.
• Berry Streetadjacent co-marketing partner in walmart better care servicesChannel Partner/ Reseller/ Distributor · 16 April 2026Berry Street is one of the five third-party providers alongside Curai Health on Walmart's Better Care Services platform, providing nutrition and weight-management services.
• MyCare by Twin Healthadjacent co-marketing partner in walmart better care servicesChannel Partner/ Reseller/ Distributor · 16 April 2026MyCare by Twin Health is one of the five third-party providers alongside Curai Health on Walmart's Better Care Services platform, offering weight-management and virtual care services.
• Wheeladjacent co-marketing partner in walmart better care servicesChannel Partner/ Reseller/ Distributor · 16 April 2026Wheel is one of the five third-party providers alongside Curai Health on Walmart's Better Care Services platform, offering virtual care and weight-management services.
• Eli Lilly (LilyDirect)tactical prescription-fulfillment partner inside walmart ecosystemStrategic or Co-development Partner · 14 January 2026Walmart's Better Care Services platform, which includes Curai Health, also partnered with Eli Lilly's LilyDirect for prescription services that can be fulfilled through Walmart pharmacies.
• PayrollPlans and Woebot Healthindustry-development partnership in the chatbots-for-mental-health spaceStrategic or Co-development Partner · 6 January 2026Industry coverage of a partnership between PayrollPlans, Woebot Health, and Curai Health identified as a recent industry development in the chatbots for mental health and therapy market.
• Rula Healthcore mental-health referral integrationTechnology or Integration · 6 May 2025Curai Health partnered with Rula Health, a national behavioral healthcare provider group, to give Curai patients access to Rula's extensive network of licensed therapists and psychiatric providers for mental health care.
• UMass Chan Medical Schoolresearch partnershipImplementation/ SI/ Consulting Partner · 25 February 2025Curai Health provided virtual care services to support UMass Chan Medical School's NIH-funded 'STOP COVID-19' study.
• Priority Healthcore health plan partnership (michigan)Channel Partner/ Reseller/ Distributor · 8 January 2025Priority Health and Curai Health continued their partnership to provide free virtual health visits to Michigan's uninsured population, extended into 2025 following a 2024 program that reached an estimated 400,000 uninsured Michiganders.
• Rightwayflagship enterprise distribution partnershipChannel Partner/ Reseller/ Distributor · 21 November 2024Rightway, a care navigation and pharmacy benefits company, announced a strategic partnership with Curai Health, an AI-powered virtual clinic, to maximize member outcomes and reduce costs by embedding Curai into Rightway's member experience.
• ALICORNcore employer-market distribution partnershipChannel Partner/ Reseller/ Distributor · 17 October 2024ALICORN Inc., a provider of health and productivity solutions to employers, announced a partnership with Curai Health to provide chat-first virtual care. Through the partnership, Curai empanels physicians to deliver longitudinal primary care to ALICORN's employer and business members.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 98point6: 98point6 is an AI-powered text-based virtual primary care clinic delivering chat-first care to patients via a mobile app. It shares Curai's core model of combining conversational AI with licensed clinicians to deliver scalable, lower-cost primary care — making it the closest direct peer.
• K Health: K Health is an AI-driven virtual primary care platform that uses AI to gather patient history and connect members with clinicians. It competes directly with Curai in AI-augmented chat-based primary care for both insured and cash-pay consumers.
• Babylon Health: Babylon Health built an AI-powered virtual primary care service combining an AI chatbot with human clinicians. While now restructured and primarily operating internationally, it pioneered the AI + clinician model that Curai operates and represents a direct category peer.

Broad incumbents

• Teladoc Health: Teladoc Health is the largest U.S. telehealth incumbent offering virtual primary care, mental health, and specialty care to health plans and employers. It is the dominant incumbent in the category Curai targets, and several Curai executives (Jennifer Close, Marc Adelson) came from Teladoc.
• Amwell: Amwell is a large telehealth platform serving health systems, health plans, and employers with virtual care across primary, urgent, and specialty care. It competes with Curai for health plan and employer B2B contracts as an established incumbent.
• Included Health: Included Health (formed via the Doctor On Demand and Grand Rounds merger) is a virtual primary care and care navigation platform serving employers and health plans. It directly competes with Curai for enterprise B2B contracts and is also a co-tenant on Walmart's Better Care Services platform.
• One Medical: One Medical (acquired by Amazon for ~$3.9B) is a membership-based primary care platform combining virtual and in-person care. As a flagship tech-enabled primary care brand now backed by Amazon's resources, it represents a scaled incumbent competing for the same AI-enhanced primary care market.

Emerging players

• Forward Health: Forward Health is a tech-enabled primary care provider combining in-person clinics with AI-powered health apps and wearable data. It overlaps with Curai in the AI-augmented primary care category but differs via brick-and-mortar delivery and a membership-based model.
• Wheel: Wheel is a virtual care platform that provides clinician network infrastructure and white-label telehealth services to enterprise buyers. It overlaps with Curai on the Walmart Better Care Services platform and competes for enterprise virtual care contracts with its clinician-as-a-service model.
• Hims & Hers Health: Hims & Hers operates a direct-to-consumer virtual care platform focused on GLP-1 weight management, mental health, dermatology, and primary care. It directly overlaps with Curai in cash-pay DTC virtual primary care and weight management/GLP-1 support, and is a competitor on Walmart's Better Care Services platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CuraiHQ
• LinkedInlinkedin.com/company/curai
• Facebookfacebook.com/Curai-433922726987532

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Curai Health