Iris Telehealth
Iris Telehealth is an Austin-based telepsychiatry managed-services provider that places and employs psychiatrists, PMHNPs, LCSWs, and LPCs into hospitals, health systems, community mental health centers, FQHCs, and CCBHCs across more than 30 U.S. states. The company is the only Joint Commission-accredited telepsychiatry firm and serves roughly 200 healthcare organizations.
- Company typePrivate
- Founded2013
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Iris Telehealth does
Iris Telehealth is a U.S.-based telepsychiatry managed-services provider founded in 2013 by child psychiatrist Dr. Tarik Shaheen and headquartered in Austin, Texas. The company recruits, employs, supervises, and supports board-certified psychiatrists, psychiatric mental health nurse practitioners (PMHNPs), licensed clinical social workers (LCSWs), and licensed professional counselors (LPCs), placing them into hospitals, health systems, community mental health centers, federally qualified health centers (FQHCs), and Certified Community Behavioral Health Clinics (CCBHCs) across more than 30 U.S. states. Iris manages all clinician costs—salary, benefits, malpractice, licensing, and credentialing—delivered through four core service modules: Virtual Clinic (comprehensive ongoing care), On-Demand Services (24/7 ED psychiatry consults), Scheduled Services (long-term provider placements), and Iris Insights (an AI-enabled analytics platform integrating clinical, operational, and financial data). Only 4% of clinician applicants are accepted, and the company holds Joint Commission Behavioral Health Care Accreditation—the only telepsychiatry company with this distinction.
Iris operates a B2B enterprise field-sales motion targeting healthcare organizations through direct outreach, RFP responses, conference engagement, and partner referrals. Revenue is generated through annual subscription-style managed-services contracts negotiated per organization based on scope, provider count, and service mix; pricing is not publicly disclosed. As of 2022 the company served nearly 200 hospitals and community health centers and has facilitated more than 3.7 million cumulative patient encounters. Reported outcome metrics include 98% partner satisfaction, 38% depression symptom improvement, 80% ED throughput improvement, and reductions in community-center wait times from three months to two weeks. The company has raised $40 million in Series B funding (Concord Health Partners and Columbia Pacific Advisors, April 2022), acquired InnovaTel in January 2025, and was named 2025 Best in KLAS for telepsychiatry.
Current executive leadership includes CEO Andrew Flanagan, founder and Executive Chairman Tarik Shaheen, Chief Medical Officer Thomas Milam, Chief Financial Officer Chris Kuhns, Chief Growth Officer Donna Robinson (newly appointed to drive payer and health-system expansion), Chief People Officer Sara Fyfe, Chief Solutions Officer David Bartley, Chief Marketing Officer Dan Ferris, and Senior Vice President of Innovation Brian Gamage. The company continues to position itself as a clinically credible, compliance-grade alternative to locum-tenens telepsychiatry staffing, with growing emphasis on data-driven program optimization via Iris Insights and a stated commercial pivot toward payer and broader health-system relationships.
Iris Telehealth firmographics
Firmographics- Name
- Iris Telehealth
- Legal name
- Iris Telehealth Inc.
- Website
- https://iristelehealth.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Iris Telehealth is an Austin-based telepsychiatry managed-services provider that places and employs psychiatrists, PMHNPs, LCSWs, and LPCs into hospitals, health systems, community mental health centers, FQHCs, and CCBHCs across more than 30 U.S. states. The company is the only Joint Commission-accredited telepsychiatry firm and serves roughly 200 healthcare organizations.
- Ownership category
- akta.pro rank
Iris Telehealth industry classification
Industry- Product category
- Telepsychiatry Services
- NAICS
- Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Health Services (8000)
- akta.pro industry
- Acute Episodic Care Telehealth Platforms (non-emergent conditions)Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing)Business & Public Services/Web, Mobile & Digital Platforms/On-Demand, Gig & Local Services Platforms
Keywords
Where Iris Telehealth is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Iris Telehealth business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Telepsychiatry Managed Services: Iris Telehealth provides healthcare organizations with psychiatrists, psychiatric nurse practitioners (PMHNPs), LCSWs, and LPCs through a managed services model. The company recruits, supervises, and supports clinicians, managing salary, PTO, benefits, 401k, malpractice insurance, licensing, and credentialing fees. Revenue is generated through B2B contracts with healthcare organizations who pay for sustained access to behavioral health provider staffing and program management.
- Behavioral Health Program Optimization: Beyond staffing, Iris offers program optimization services including clinical consultation, quality management, operational workflow support, and technology integration. This supports organizations in building sustainable behavioral health service lines.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom B2B managed services pricing negotiated per healthcare organization |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Iris Telehealth product offering
Product offeringCore offering
Iris Telehealth provides telepsychiatry managed services to healthcare organizations, recruiting, vetting, and placing board-certified psychiatrists, PMHNPs, LCSWs, and LPCs for long-term engagements. The company delivers care through a Virtual Clinic, 24/7 On-Demand ED psychiatry, Scheduled Services, and the Iris Insights AI-enabled analytics platform, serving hospitals, health systems, community mental health centers, FQHCs, and CCBHCs across the United States.
Product overview
Iris Telehealth offers a comprehensive telepsychiatry platform with four core service modules. The Virtual Clinic delivers ongoing comprehensive behavioral health care across patient journeys. On-Demand Services provides 24/7 emergency department psychiatry support. Iris Insights is an AI-enabled analytics platform that integrates clinical, operational, and financial data to optimize behavioral health program management. Scheduled Services matches qualified behavioral health providers (psychiatrists, PMHNPs, LCSWs) to partner organizations on a permanent basis. The company serves hospitals, health systems, community mental health centers, community health centers, FQHCs, and certified community behavioral health clinics across the United States.
Differentiator
Problem solved
Functional benefit
Brands
- Iris Insights: AI-enabled intelligence platform that integrates clinical, operational and financial data to help healthcare organizations manage behavioral health as a sustainable service line
Products and services
- Virtual Clinic Delivers comprehensive behavioral health care and integration across patient journeys, providing ongoing treatment and follow-up services for patients across all ages, acuity levels, and diagnoses through telepsychiatry.
- On-Demand Services Provides 24/7 emergency department psychiatry support designed to reduce wait times and improve patient outcomes through immediate psychiatric consultation and care navigation assessments.
- Scheduled Services Matches behavioral health providers (psychiatrists, PMHNPs, LCSWs, LPCs) to healthcare organizations' specific needs, providing long-term, permanent provider placements rather than temporary staffing solutions.
- Iris Insights An AI-enabled intelligence platform that integrates clinical, operational, and financial data to help healthcare organizations manage behavioral health as a sustainable service line.
Quantifiable outcome
- Partner satisfaction rate of 98%
- +6 more outcomes
Companies that use Iris Telehealth
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Iris Telehealth technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature5 records
Iris Telehealth partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and supporting.
- Health Systems and Payers (Commercial Expansion)coreIris Telehealth launched Iris Insights and appointed a Chief Growth Officer (Donna Robinson) to lead commercial expansion to health systems and payers. This represents a strategic push to expand the customer base beyond existing hospital and community health center partnerships.
- InnovaTelcoreIris Telehealth acquired InnovaTel, a virtual behavioral health provider, as part of active consolidation in the virtual behavioral health sector. The acquisition expanded Iris's telepsychiatry services and provider network, and was highlighted in Q1-Q2 2025 deal flow alongside Teladoc Health's acquisition of UpLift.
- AI/Healthcare Technology PartnerssupportingIris Telehealth has been implementing AI to identify patients needing urgent care and improve resource allocation, integrating AI capabilities into its core behavioral health service delivery platform (Iris Insights).
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Iris Telehealth competitors and assessment
Company assessmentEmerging players
- Bicycle Health: Virtual addiction medicine and psychiatry provider. Comparable in virtual psychiatry delivery and B2B contracting, though narrower in scope (primarily opioid use disorder).
- Meru Health: Virtual mental health provider serving employers and health plans with therapist-led care. Comparable in B2B virtual behavioral health delivery but with a therapy-leaning, chronic-condition focus.
- Done. Virtual psychiatry platform focused on ADHD treatment. Comparable as a telepsychiatry player but narrower in scope and primarily D2C, making it an adjacent emerging competitor rather than a like-for-like B2B peer.
Direct peers
- Cerebral: Virtual mental health company offering therapy and psychiatry to consumers and enterprise partners. Comparable in telepsychiatry delivery, though historically more D2C, with regulatory/advertising headwinds shaping its trajectory.
- Mindoula Health: Virtual and hybrid behavioral health management company serving health plans, hospitals, and government programs. Directly comparable in delivering population-level behavioral health support, including to Medicaid and complex populations.
- Talkspace: Public virtual therapy and psychiatry provider serving both consumers and B2B partners including health plans and employers. Directly comparable on telepsychiatry and digital behavioral health delivery at scale.
- Quartet Health: Tech-enabled behavioral health integration platform partnering with health plans and provider systems to coordinate mental health care. Closely comparable in serving CMHCs, FQHCs, and health systems with a value-based, integration-focused approach.
- Lyra Health: A leading virtual mental health provider serving employers and health plans. Directly comparable to Iris as a B2B2C mental health platform, although Iris's go-to-market is more provider-organization focused while Lyra leans employer/payor.
- Array Behavioral Care (formerly innovaTel): Telepsychiatry services provider serving health systems and community mental health centers. Functionally the closest direct peer, and notably the entity Iris acquired in 2025 — strong overlap in telepsychiatry staffing, on-demand ED coverage, and community mental health partnerships.
Broad incumbents
- Teladoc Health: Largest publicly traded virtual care company offering telehealth across many specialties, including behavioral health. Following its acquisition of UpLift, Teladoc is a directly overlapping incumbent in telepsychiatry and virtual behavioral health at enterprise scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Iris Telehealth social profiles
Digital presenceIris Telehealth compliance and trust
Trust signalCompliance1 record
Iris Telehealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
Iris Telehealth leadership team
Management profileNumber of profiles
Profiles12 records
Iris Telehealth subsidiaries and ownership
Company hierarchySubsidiaries1 record
Iris Telehealth funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Iris Telehealth M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Iris Telehealth
What does Iris Telehealth do?
Iris Telehealth provides telepsychiatry managed services to healthcare organizations, recruiting, vetting, and placing board-certified psychiatrists, PMHNPs, LCSWs, and LPCs for long-term engagements. The company delivers care through a Virtual Clinic, 24/7 On-Demand ED psychiatry, Scheduled Services, and the Iris Insights AI-enabled analytics platform, serving hospitals, health systems, community mental health centers, FQHCs, and CCBHCs across the United States.
Is Iris Telehealth a public or private company?
Iris Telehealth is a private company. It is classified as venture growth investor backed and is currently operating.
When was Iris Telehealth founded?
Iris Telehealth was founded in 2013. It employs 51 to 100 people.
Where is Iris Telehealth based?
Iris Telehealth is headquartered in Austin, United States, in the North America region.
How does Iris Telehealth make money?
Two revenue lines are on record. Telepsychiatry Managed Services are the primary driver. The others are behavioral Health Program Optimization.
Who are Iris Telehealth's main competitors?
Emerging players on record are Bicycle Health, Meru Health and Done.. Direct peers are Cerebral, Mindoula Health, Talkspace, Quartet Health, Lyra Health and Array Behavioral Care (formerly innovaTel). Teladoc Health is listed as a broad incumbent.
Does Iris Telehealth have an API?
No public API is recorded for Iris Telehealth.
What industry is Iris Telehealth in?
Iris Telehealth's product category is Telepsychiatry Services. Its primary akta.pro industry code is HLALAJAI, Acute Episodic Care Telehealth Platforms (non-emergent conditions), with a secondary code of BPAMAHAH, Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing). Its NAICS code is 621112 and its SIC code is 8000.