What Rewst does

Rewst, Inc. is a Tampa, Florida-based software company founded in 2020 that develops a multi-tenant robotic process automation (RPA) platform purpose-built for Managed Service Providers (MSPs). The platform connects 90+ native integrations spanning the MSP technology stack, including PSAs (ConnectWise, Datto Autotask, HaloPSA, Kaseya BMS, SuperOps), RMMs (ConnectWise Automate, Datto RMM, Kaseya VSA X, N-able, NinjaOne), security tools (Huntress, CrowdStrike, SentinelOne, Okta, Proofpoint, Senteon), documentation platforms (ITGlue, Hudu), and cloud distribution and billing systems (Pax8, Sherweb, Microsoft Graph, Azure). The platform's core differentiator is native multi-tenancy that allows MSPs to manage automation across all their client tenants from a single pane, paired with a library of prebuilt automation templates ('Crates') covering new user onboarding, security alerts, documentation automation, billing reconciliation, and offboarding.

The company's AI product, RoboRewsty, is an in-platform assistant that generates complete automation workflows from natural language prompts and is powered by Anthropic's Claude (primary) and OpenAI (backup) hosted on AWS Bedrock, with proprietary sensitive-data filtering via Bedrock Guardrails. The platform also offers a visual Workflow Builder, Dynamic Form Builder, Custom Integrations, and an App Platform for extensibility. Rewst's customers have collectively executed more than 19.5 billion automated tasks in the trailing year, representing 2.4x year-over-year growth.

Rewst operates a SaaS subscription business model with quote-based annual pricing distributed through direct enterprise sales, self-serve product-led growth, and a tiered ProServe Partner network (Diamond, Platinum, Gold). The company has served approximately 1,500+ MSPs worldwide as of 2025-2026, growing from 900+ in August 2024, and reported 182% year-over-year ARR growth and 204% customer growth in the first half of 2024. Rewst has raised approximately $104 million across seed, Series A, Series B, and Series B extension rounds from TDF Ventures, OpenView, Meritech Capital, and Sapphire Ventures, and holds SOC 2 Type 2, GDPR, and EU-U.S. Data Privacy Framework certifications.

Name

Rewst

Legal name

Rewst, Inc.

Website

https://rewst.io

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Rewst is a Tampa-based SaaS company founded in 2020 that provides a multi-tenant robotic process automation platform with 90+ integrations and an AI workflow builder for Managed Service Providers to automate client onboarding, helpdesk, billing, and security operations.

Ownership category

akta.pro rank

Product category

Managed Service Provider Automation

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Robotic Process Automation (RPA) Platforms (HDAEAHAB)

akta.pro secondary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Robotic process automation
• Managed service providers
• MSP workflow automation
• Multi-tenant RPA platform
• IT process automation

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Platform: Rewst provides a cloud-based RPA platform on a subscription basis. Customers pay subscription fees for access to the platform, integrations, prebuilt automations, and AI capabilities. Subscription terms are set on Orders with annual or multi-year auto-renewal options. 60-day notice required for non-renewal.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Rewst provides a multi-tenant robotic process automation (RPA) platform built specifically for Managed Service Providers (MSPs) to automate repetitive technical work such as client onboarding, security alert triage, documentation, ticketing, and billing across more than 90 integrated tools. The platform combines a visual workflow builder, a prebuilt automation template library called "Crates," and an AI assistant named RoboRewsty that turns natural-language prompts into working automations. It is sold on a subscription basis to MSPs, with additional partner enablement through Cluck University training and the ProServe partner network.

Product overview

Rewst offers a unified multi-tenant automation platform built specifically for managed service providers (MSPs). The core platform combines robotic process automation (RPA) with native multi-tenancy, 90+ integrations, and prebuilt automation templates. Key product components include RoboRewsty (an AI-powered workflow builder that generates automations from natural language descriptions), Prebuilt Automations (Crates ready-to-use workflows), Workflow Builder, and Form Builder. Supporting offerings include the Robotic Operations Center (ROC) for support, Cluck University for training, and a ProServe Partners program for implementation services. The platform aims to help MSPs automate repetitive tasks including new user onboarding, security alerts, documentation, billing reconciliation, and offboarding.

Differentiator

Problem solved

Functional benefit

Brands

• RoboRewsty: AI-powered workflow builder assistant within the Rewst platform that enables MSP teams to build and modify automation workflows through natural language conversation.
• Robotic Operations Center (ROC)
• Cluck University

Products and services

• Rewst Automation Platform Multi-tenant robotic process automation platform built for Managed Service Providers, providing a visual workflow builder, 90+ maintained integrations with PSA/RMM/documentation/security/billing tools, prebuilt automations (Crates), and centralized operational monitoring. Sold on a subscription basis to MSPs that need to automate repeatable service-delivery work and resell automation as a service to their own end clients.
• RoboRewsty Embedded AI assistant within the Rewst platform that uses large language models hosted on AWS Bedrock (Anthropic Claude and OpenAI) to convert natural-language prompts into working automations, run AI agents on demand, and surface a library of curated AI prompts tailored to MSP workflows.
• AI-Native Capabilities (FLOW 2026 Release) Suite of AI-native capabilities added to the Rewst platform as part of the FLOW 2026 release, extending AI-driven automation, agents, and intelligence across the workflow builder, Crates, and App Platform.
• Crates (Prebuilt Automation Library) Library of prebuilt, ready-to-use automation templates covering common MSP workflows such as client onboarding, security alert handling, documentation updates, and ticket triage, included as part of the Rewst platform subscription.
• Robotic Operations Center (ROC) Centralized operations and support layer that provides visibility, monitoring, and management of automations running across multiple MSP tenants and clients, helping MSPs operate automation as a reliable, production-grade service.
• Cluck University Online training, certification, and enablement program that teaches MSP technicians and partners how to build, deploy, and maintain Rewst automations, supporting faster onboarding and broader adoption within MSP organizations.

Quantifiable outcome

• 15+ million hours saved across MSPs
• +7 more outcomes

Named customers10 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration31 records

AI capability3 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• SenteoncoreTechnology or Integration · 27 May 2026Senteon, a cybersecurity platform specializing in automated endpoint hardening and configuration drift management, integrated its capabilities into the Rewst platform. The integration enables MSPs to automate Senteon workflows including compliance monitoring, configuration drift alarms, and security hardening validation directly within Rewst, reducing operational fatigue and platform switching.
• Landmark TechnologiescoreImplementation/ SI/ Consulting Partner · 8 October 2025Landmark Technologies, an Irish provider of IT and cybersecurity services, partnered with Rewst to boost efficiency and streamline operations for Irish businesses. Landmark uses Rewst to automate up to 60% of IT and business processes including helpdesk, onboarding, and billing functions, reportedly delivering average savings of €615,000 annually per business.
• ProVal TechnologiescoreImplementation/ SI/ Consulting PartnerDiamond-tier ProServe partner with nearly 2 decades of operations expertise and partnerships with 500+ MSPs. Provides assessment, optimization, and custom development of Rewst automations.
• Raven AutomationcoreImplementation/ SI/ Consulting PartnerDiamond-tier ProServe partner, one of the first companies to build a business entirely around the Rewst platform. Specializes in end-to-end automation design, development, and deployment.
• IT By DesigncoreImplementation/ SI/ Consulting PartnerPlatinum-tier ProServe partner providing fully trained MSP-focused talent (co-managed or fully managed) backed by secure, compliant global operations.
• FlowneticminorImplementation/ SI/ Consulting PartnerGold-tier ProServe partner based in Netherlands specializing in onboarding European MSPs and creating custom integrations.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ConnectWise: Leading PSA/RMM platform for MSPs with a growing portfolio of automation and AI capabilities. Comparable because it serves the same MSP customer base and increasingly competes with Rewst in workflow automation through its own integrations and partner ecosystem.
• Kaseya: Major BMS/RMM vendor (Kaseya VSA, BMS, Datto RMM) with deep automation features for MSPs. Comparable as both a Rewst integration partner and a potential direct competitor, given Kaseya's roadmap to embed automation natively across its MSP platform suite.
• Microsoft Power Automate: Horizontal RPA and workflow automation platform bundled within the Microsoft 365 and Power Platform ecosystem. Comparable because it competes for the same automation workload, particularly for SMB MSPs already paying for Microsoft licenses, and is rapidly adding AI-assisted workflow creation.
• UiPath: Enterprise-grade horizontal RPA platform with mature AI and document understanding capabilities. Comparable as a competing RPA vendor for MSPs seeking to automate back-office and operational workflows, though less vertically specialized for the MSP tool stack.
• NinjaOne: Modern RMM platform with growing automation, ticketing, and endpoint management features targeted at MSPs. Comparable because it serves the same MSP buyer and increasingly competes with Rewst by automating endpoint workflows natively inside the RMM.
• N-able: RMM and security platform purpose-built for MSPs, with built-in automation and scripting capabilities. Comparable as both a Rewst integration partner and a competitor providing native automation for the same MSP customer base.
• Automation Anywhere: Enterprise RPA platform with AI-powered automation and prebuilt bots. Comparable as a horizontal competitor to Rewst's automation platform, particularly for larger MSPs and IT services firms that need general-purpose workflow automation.
• ServiceNow: Enterprise workflow and IT service management platform with deep automation, AI, and integration capabilities. Comparable for larger MSPs and IT services firms that need enterprise-grade ITSM/automation, though significantly more complex and expensive than Rewst.

Emerging players

• Syncro: Unified PSA/RMM platform built for SMB MSPs, increasingly adding automation and AI scripting features. Comparable because it targets the same small-to-mid MSP segment and bundles automation into a lower-priced alternative to Rewst + incumbent RMM stacks.
• Auvik: Cloud-based network monitoring and management SaaS for MSPs, with workflow automation extensions. Comparable because it serves the same MSP buyer and overlaps with Rewst in automating network and infrastructure-related workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCXIKK0i7RjEncust2okVYJw
• LinkedInlinkedin.com/company/rewst
• Xx.com/Rewst_dot_io

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds7 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rewst