What Resilience Lab does

Resilience Lab was a New York-based mental health technology company founded in 2020 by Christine Carville and Marc Goldberg. The company operated a B2B2C platform that connected individual clients seeking mental health services with a network of clinicians across multiple U.S. states. By late 2022, the platform supported over 200 therapists and addressed systemic workforce shortages in mental healthcare through a differentiated supply-side strategy.

The company's core offering comprised three integrated components: a proprietary client-clinician matching platform, structured training programs for pre-licensed therapists designed to expand workforce diversity, and billing automation software that reduced administrative burden for clinicians. This vertical integration across the mental health service delivery value chain—spanning clinician supply development, demand matching, and revenue cycle operations—represented the company's primary structural differentiation. Resilience Lab generated revenue through its mental health service platform, described as a subscription/recurring revenue model, though specific pricing was not publicly disclosed.

Resilience Lab raised $15 million in Series A funding in November 2022 co-led by Viewside Capital Partners and Morningside. The company expanded through organic multi-state growth and inorganic activity, acquiring Options MD in October 2024. In 2025, Resilience Lab was acquired by Cerebral, with the combined entity positioned to deliver coordinated mental health services including therapy and medication management under the Cerebral brand.

Name

Resilience Lab

Legal name

Resilience Lab

Website

https://resiliencelab.us

Company type

Private

Founded year

2020

Operating status

Acquired

Headcount range

251–500 employees

Short description

Resilience Lab was a New York-based mental health-tech company operating a B2B2C platform that matched individual clients with a network of 200+ therapists across multiple U.S. states, complemented by pre-licensed therapist training and billing automation software. The company was acquired by Cerebral in 2025.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Educational Support Services (611710), Educational Support Services (61171)

SIC

Services-Social Services (8300), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industry

Mental Wellness & Resilience Education (Non-clinical) (EDAAAHAK)

Keywords

• Mental health services
• Therapist matching platform
• Clinician training programs
• Online mental healthcare
• Telehealth therapy services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Mental Health Service Platform: Revenue generated through a platform that connects clients with clinicians, providing mental health services across multiple states. The model includes clinician training and billing automation to support the service delivery.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Resilience Lab operates a mental health service platform that matches individual clients with a network of trained therapists to deliver therapy and counseling services. The company supplements this core service with pre-licensed therapist training programs designed to expand workforce diversity and proprietary billing automation software that streamlines administrative operations for clinicians.

Product overview

Resilience Lab was a mental health-tech company offering a unified platform that combines client-clinician matching, clinician training for pre-licensed therapists, and billing automation software. The company was acquired by Cerebral and operated across multiple U.S. states with over 200 therapists.

Differentiator

Problem solved

Functional benefit

Products and services

• Client-Clinician Matching Platform

Quantifiable outcome

• Serving multiple states with over 200 therapists

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CerebralcoreStrategic or Co-development PartnerCerebral acquired Resilience Lab to expand access to coordinated, high-quality mental healthcare. This acquisition combined Resilience Lab's clinician training, matching platform, and billing automation capabilities with Cerebral's existing mental health services.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Cerebral: Direct peer and acquirer of Resilience Lab. Cerebral provides online mental health services including therapy and medication management; Resilience Lab was acquired to expand its coordinated care capabilities, making the two essentially operating as a combined entity now.
• BetterHelp: One of the largest online therapy marketplaces, directly competing with Resilience Lab's client-clinician matching model. Both platforms connect individuals seeking therapy with licensed mental health professionals via subscription-based access.
• Talkspace: Public telehealth platform offering online therapy and psychiatry via a matching-and-messaging model. Directly comparable to Resilience Lab's matching platform and serves the same end customers seeking mental health services.
• Lyra Health: Enterprise-focused mental health benefits platform that matches employees with therapists and coaches. Operates in the same online therapy matching category with a B2B-led go-to-market motion.
• Spring Health: Mental health benefits provider combining therapy, coaching, and medication management for employers. Directly comparable to Resilience Lab's therapy-matching model with overlapping product surface and customer segments.
• Two Chairs: In-person and virtual therapy practice that uses proprietary matching to pair clients with therapists. Comparable matching-driven approach and similar focus on high-quality, personalized therapy experiences.
• Brightside Health: Telehealth platform providing therapy and psychiatry for depression and anxiety. Comparable to Resilience Lab's mental health service delivery model with overlapping customer segments and online-first care delivery.

Broad incumbents

• Headspace Health: Large incumbent combining Headspace's mindfulness content with Ginger's on-demand coaching and therapy. Wider portfolio of mental health offerings but overlaps with Resilience Lab's therapy delivery and training/matching capabilities.

Emerging players

• Alma: Network for therapists in private practice, providing insurance billing, credentialing, and a directory for client matching. Overlaps with Resilience Lab's billing automation and matching platform, though targeted at independent therapists.
• Grow Therapy: Marketplace connecting clients with therapists and providing billing/insurance support. Directly comparable client-therapist matching and billing automation functionality to Resilience Lab's core platform.

Market position

Strengths4 records

Weaknesses1 record

Competitive moat3 records

Key risks1 record

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resilience Lab