Eden

What Eden does

Eden Workplace (legal entity Eden Software Solutions LLC) is a San Francisco-based software company founded in 2015 by Joe Du Bey and Kyle Wilkinson out of Y Combinator. It operates an all-in-one, modular flexible workplace management platform composed of five core applications — Desk Booking, Room Scheduling, Visitor Management, Deliveries (mailroom), and Internal Ticketing — sold à la carte under a single SSO-enabled architecture deployed on AWS and accessible via web, iOS, Android, Slack, and Microsoft Teams.

The platform serves hybrid and multi-location mid-market and enterprise employers, with named customers including BARK (650+ employees), Movable Ink (500+), America's Test Kitchen (250+), Wistia (170+), Noom, GoodRx, SEGA, IDEO, and Gympass. Eden emphasizes deep integrations with Slack, Microsoft Teams, Google Workspace, Outlook, SAML SSO providers (Okta, Azure AD, Google), and physical access-control platforms (Kisi, Brivo, Verkada), positioning the product inside employees' existing workflows rather than as a standalone tool. The platform is SOC 2 audited, GDPR and CCPA compliant, supports HIPAA-capable health surveys, and backs up data across multi-region AWS infrastructure with at most five minutes of data loss.

Eden monetizes via per-desk subscriptions priced at $2.25 per desk per month (monthly) or $3 per desk per month (annual), sold in sets of 25 desks, with additional modules priced separately. The go-to-market is sales-led, anchored by Calendly-routed "Request a Demo" and "Book a Demo" CTAs that route prospects to account leads, supplemented by self-serve "Get Started" flows for smaller customers. The company is backed by Y Combinator, Bessemer Venture Partners, S28 Capital, JLL Spark, and a syndicate of commercial real estate investors, and acquired Managed by Q in March 2020 to extend into managed office services.

Name

Eden

Legal name

Eden Software Solutions LLC

Website

https://edenworkplace.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Eden Workplace is a San Francisco-based SaaS company founded in 2015 that provides an all-in-one, à la carte workplace management platform — Desk Booking, Room Scheduling, Visitor Management, Deliveries, and Internal Ticketing — for hybrid and multi-location mid-market and enterprise employers. Target buyers are HR/People Ops, Office, and IT leaders at companies such as BARK, Movable Ink, and GoodRx.

Ownership category

akta.pro rank

Product category

Workplace Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH)

akta.pro secondary industries

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Hybrid workplace software
• Desk booking software
• Visitor management system
• Room scheduling software
• Internal ticketing platform

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (Per-Desk / Per-Resource): Recurring subscription billed monthly or annually (annual saves over 10%) on a per-desk basis for Desk Booking (e.g., $2.25/desk/month monthly or $3/desk/month annual, sold in sets of 25 desks). Other modules (Room Scheduling, Visitor Management, Deliveries, Internal Ticketing) are sold separately in an à la carte model, allowing customers to pay only for what they use.
2. Additional Services / Order Form Upsells: Per the Terms of Service, Eden offers Additional Services subject to additional fees on executed Order Forms or amendments, supporting land-and-expand upsell from base subscriptions.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels8 records

Core offering

Eden (Eden Workplace) provides an all-in-one, cloud-based workplace experience SaaS platform that combines Desk Booking, Room Scheduling, Visitor Management, Deliveries (mailroom), and Internal Ticketing into a single SSO-enabled system. The platform is delivered as integrated modules sold à la carte and is accessible via web, iOS, Android, Slack, and Microsoft Teams, targeting HR/People Ops, Office Managers, and IT leaders at hybrid and multi-location companies.

Product overview

Eden Workplace (Eden Software Solutions LLC) is an all-in-one workplace experience platform built for hybrid and in-person teams. Rather than a single monolithic product, Eden is delivered as an integrated platform-plus-modules offering in which five core applications — Desk Booking, Room Scheduling, Visitor Management, Deliveries (mailroom management), and Internal Ticketing — work together under a single SSO-enabled, integration-friendly system with à la carte pricing. Customers can adopt any subset of the modules (Movable Ink, for example, uses only Desk Booking and Visitor Management) and access them via web, the Eden mobile app (iOS/Android), Slack, or Microsoft Teams. The platform also surfaces reporting and analytics on desk and room utilization, visitor logs, and ticket resolution to inform real estate and workplace experience decisions.

Differentiator

Problem solved

Functional benefit

Products and services

• Desk Booking Eden's hot-desk booking system that enables employees to reserve desks by the day or by the hour via web, Slack, Teams, or the Eden app, with floor plan design, neighborhoods, permanent desk assignment, location-based check-in, and utilization analytics for HR, Office, and People Ops teams at hybrid-workplace companies.
• Room Scheduling Conference-room scheduling system that lets employees book meeting rooms via web, Slack, Teams, or the Eden app, with floor plan setup, occupancy limits, amenity assignment, and room-usage analytics for hybrid offices.
• Visitor Management Visitor management system for advance guest registration, iPad kiosk check-in with NDA/health questionnaire e-signature capture, photo badge printing, automatic host notifications via Slack/Teams/email/SMS, watchlist screening, and integrations with access-control platforms such as Kisi, Brivo, and Verkada.
• Deliveries Mailroom management software that lets admins scan packages via the Eden mobile app, automatically extracts courier, recipient, and date via OCR, notifies employees through Slack, Teams, email, or in-app, and tracks real-time and historical package analytics across multiple offices.
• Internal Ticketing Help-desk ticketing tool that lets employees submit requests via web, Slack, or Teams and lets HR, IT, People Ops, and Finance teams manage, prioritize, and resolve tickets with status and resolution metrics, plus SSO and directory-sync integrations.
• Eden Platform Unified workplace experience platform that brings together Desk Booking, Room Scheduling, Visitor Management, Deliveries, and Internal Ticketing under a single sign-on, integration-friendly, à la carte-priced system for hybrid and in-person teams, with web, iOS, Android, Slack, and Microsoft Teams clients.
• Eden Mobile App iOS and Android mobile companion app for the Eden platform that supports desk booking, package scanning and claiming, and visitor management invitations and check-in tracking (iOS v1.8.0 / Android v1.9.0).

Quantifiable outcome

• 11X SaaS revenue growth in 2021
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature7 records

Partnerships

15 partnerships are on record, tiered core infrastructure provider, core payment processing partner, marketing technology subprocessor, analytics subprocessor, core productivity integration, access-control integration partner, identity provider integration, distribution channel for eden mobile app, sales-scheduling tool used for demo bookings and status-page provider.

• Amazon Web Services (AWS)core infrastructure providerTechnology or IntegrationAWS is Eden's data-hosting provider. AWS data centers provide 24x7 security monitoring, biometric scanning, video surveillance, and are SOC 1, SOC 2, and SOC 3 certified. Eden uses AWS Postgres RDS for daily and point-in-time recovery, with backups replicated to a separate AWS region and retained 30 days.
• Stripecore payment processing partnerTechnology or IntegrationStripe provides ACH authorization services integrated into Eden's platform. Customers setting up bank accounts and inputting online banking credentials for instant verification grant Stripe the right, power, and authority to access and transmit customer information as reasonably necessary to provide the ACH authorization services. Stripe's Terms of Service and Privacy Policy govern that integration.
• Marketo (Adobe)marketing technology subprocessorTechnology or IntegrationMarketo, an Adobe company, helps Eden with its marketing and related email services. Eden's Privacy Policy lists Marketo as a service provider/subprocessor that processes personal information for marketing communications.
• Google Analyticsanalytics subprocessorTechnology or IntegrationGoogle Analytics is used by Eden to collect information regarding visitor behavior and visitor demographics on Eden's website. Eden provides opt-out information in line with Google's policies.
• Slackcore productivity integrationTechnology or IntegrationSlack is a primary integration for Eden's Desk Booking, Visitor Management, Room Scheduling, Deliveries, and Internal Ticketing modules. Employees can book desks, receive visitor notifications, and submit tickets directly from Slack. Eden is featured as a Slack integration partner.
• Microsoft Teamscore productivity integrationTechnology or IntegrationMicrosoft Teams is integrated with Eden's Visitor Management, Desk Booking, Room Scheduling, Deliveries, and Internal Ticketing modules. Visitors can be registered, desks booked, and notifications delivered via Teams.
• Google Workspace (Google Calendar, Google Suite)core productivity integrationTechnology or IntegrationGoogle Calendar and Google Suite are part of Eden's 40+ integrations. Calendar invites auto-create visitor pre-registrations; SSO via Google SAML is supported.
• Microsoft Outlookcore productivity integrationTechnology or IntegrationOutlook is integrated with Eden's Room Scheduling and Visitor Management, enabling calendar-based reservations and host notifications.
• Kisiaccess-control integration partnerTechnology or IntegrationKisi access control is integrated with Eden's Visitor Management to issue time-bound passes that grant visitors entry only to specified floors and spaces.
• Brivoaccess-control integration partnerTechnology or IntegrationBrivo access control is integrated with Eden's Visitor Management to issue time-bound passes for visitors.
• Verkadaaccess-control integration partnerTechnology or IntegrationVerkada access control is integrated with Eden's Visitor Management to issue time-bound passes for visitors.
• Oktaidentity provider integrationTechnology or IntegrationOkta is referenced as an SSO identity provider whose SAML integration with Eden was updated in March 2023 to improve performance and ease of setup.
• Apple App Storedistribution channel for eden mobile appTechnology or IntegrationEden's iOS mobile app is distributed via the Apple App Store. Eden's Terms of Service include Apple-specific terms (Section 18(b)) for App Store compliance.
• Calendlysales-scheduling tool used for demo bookingsTechnology or IntegrationCalendly is embedded across Eden's website to route "Request a Demo" and "Book a Demo" visitors directly into an Eden account lead's calendar.
• UptimeRobotstatus-page providerTechnology or IntegrationUptimeRobot hosts Eden's public status page (status.edenworkplace.com), which Eden links from its Security page to provide customers with system reliability visibility.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Robin: Robin is a direct competitor in desk booking, room scheduling, and workplace analytics, serving hybrid-workplace companies. It overlaps most directly with Eden's Desk Booking and Room Scheduling modules and competes for the same mid-market and enterprise buyers.
• Envoy: Envoy is a direct competitor in visitor management and desk/room scheduling, and has expanded into broader workplace experience. It competes head-to-head with Eden for hybrid-workplace deals and shares enterprise customers in tech and consumer verticals.
• iOFFICE: iOFFICE (which acquired Teem) is a direct peer offering desk booking, room scheduling, visitor management, and workplace experience software. It competes with Eden across most modules and targets similar mid-market and enterprise hybrid-workplace customers.
• OfficeSpace Software: OfficeSpace is a direct peer in desk booking, room scheduling, and workplace management, with similar à la carte product positioning. It serves the same hybrid-workplace buyer (office managers, workplace experience leaders) as Eden.
• Condeco: Condeco is a direct peer in desk and room scheduling with strong enterprise and global presence, particularly in EMEA. It competes with Eden for large multi-location enterprise deals in workplace scheduling.
• Skedda: Skedda is a direct peer in desk and space booking, with a strong visual floor-plan UX and per-seat pricing. It overlaps with Eden's Desk Booking module and serves a similar mid-market and SMB buyer.
• SpaceIQ: SpaceIQ is a direct peer in workplace and space management, offering desk booking, room scheduling, and utilization analytics. It targets enterprise and mid-market customers similar to Eden and competes on integrated workplace experience.
• EMS Software: EMS Software is a direct peer in enterprise room and desk scheduling, with a strong footprint in higher education and large enterprises. It competes with Eden for complex, multi-location room and resource scheduling deals.

Emerging players

• Tactic: Tactic is an emerging hybrid-workplace platform with overlap to Eden's desk booking and workplace experience modules. It is a younger, smaller competitor focused on a similar buyer persona of office and people operations leaders.
• HqO: HqO is an emerging workplace experience platform that overlaps with Eden on tenant and employee experience for hybrid offices. It is a credible adjacent competitor in the broader workplace experience category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/edenworkplace
• Facebookfacebook.com/edenworkplace
• LinkedInlinkedin.com/company/eden-inc-
• Instagraminstagram.com/edenworkplace

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds5 records

Investors32 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eden