What HelloTeam does

HelloTeam is a Boston-based, privately held SaaS company founded in 2018 that sells an all-in-one employee engagement and performance management platform. The product unifies seven functional modules — Dashboard & Social Intranet, Performance & Goals (with OKR/SMART goal support and 360-degree feedback), Recognition & Rewards (peer-to-peer high-fives with points-based redemption via Divvy.vip), Employee Surveys (pulse and sentiment capture), Reports & Analytics, Learning (LMS), and Integrations — into a single cloud-based system hosted on AWS with native iOS and Android apps. The platform integrates with ADP Workforce Now for HRIS data sync and SSO, plus Google SSO, LDAP, and Divvy.vip, and is distributed through direct enterprise field sales, self-serve web/app store channels, the Microsoft AppSource marketplace, and the ADP partnership.

The company sells on a per-authorized-user annual subscription basis with quote-based pricing tiers tailored to small business, mid-sized, and enterprise customers, and a 60-day notice auto-renewal structure with CPI-plus-up-to-3% renewal escalators. HelloTeam targets organizations from startups to Fortune 1000 customers across verticals including Professional Services, Agencies, Healthcare & Hospitality, Finance & Insurance, and Real Estate Management. The customer logo base spans Delinea (formerly Thycotic), Onyx CenterSource, ObserveIT, NTI, Massage Envy, Yam Worldwide, Grace Hill, Dynisco, Pella Windows & Doors, University of Delaware, Brunel, and others.

HelloTeam has raised approximately $16.2M in external capital across a 2018 seed ($2.7M, with Bain Capital Ventures and Osage Venture Partners noted), a 2020 seed extension ($3.5M), and a 2023 Series A ($10M) led by Paychex founder Tom Golisano through Grand Oaks Capital. The company is founder-led by CEO Tanya Bakalov, ranked #595 on the 2023 Inc. 5000 list, and holds multiple G2 badges (Leader, Easiest to do Business With, Easiest Setup, Best Meets Requirements) with 4.7-4.8/5 ratings. No revenue figures are publicly disclosed, and the company's AI/ML capability surface is not detailed in available source material.

Name

HelloTeam

Legal name

HelloTeam, Inc.

Website

https://helloteam.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

HelloTeam is a Boston-based SaaS platform that unifies performance management, peer recognition, employee surveys, learning, analytics, and a social intranet into a single cloud-based employee engagement system sold per-seat to small, mid-sized, and enterprise customers.

Ownership category

akta.pro rank

Product category

Employee Engagement and Performance Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Core HR & HRIS (BPACAPAA)

Keywords

• Employee engagement software
• Performance management platform
• Employee retention solutions
• HR SaaS platform
• Workforce engagement tools

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription SaaS License: Access to the Service is purchased on a subscription basis via written order form. Fees are calculated in part based on the number of Authorized Users (per-seat model), with automatic limit increases when user counts are exceeded. Auto-renewal for consecutive renewal terms with 60-day notice termination. Initial annual fees due within 30 days of effective date, with annual or multi-year billing cycles.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

HelloTeam sells a cloud-based SaaS employee engagement and performance management platform that unifies performance management, peer recognition and rewards, employee surveys, learning management, social intranet, and analytics into a single system. The platform is delivered via subscription on AWS with native iOS and Android apps and integrates with ADP Workforce Now, Google SSO, LDAP, and ADP SSO for HRIS data sync and authentication.

Product overview

HelloTeam is an all-in-one employee retention platform that unifies performance management and employee engagement into a single cloud-based SaaS solution. The platform consists of seven integrated modules: Dashboard & Social Intranet (internal communication and org charts), Performance & Goals (reviews, goal tracking, OKRs, 360° feedback), Recognition & Rewards (peer recognition, high-fives, points-based rewards), Employee Surveys (pulse surveys, sentiment analysis), Reports & Analytics (workforce insights, engagement metrics), Learning (LMS for onboarding and training), and Integrations (ADP, LDAP, Google SSO, ADP SSO, Divvy.vip). Organizations can subscribe to the full platform or select specific modules, with pricing tiers for small business, mid-sized, and enterprise customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Dashboard & Social Intranet

Quantifiable outcome

• Onyx CenterSource decreased its turnover rate by one-third after fully implementing HelloTeam in 2022, resulting in savings of over $4 million per year.
• +3 more outcomes

Named customers18 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core and minor.

• ADPcoreTechnology or IntegrationADP integration allows HelloTeam to sync employee data from ADP Workforce Now automatically. The integration enables Kate Rufo at Delinea to import employee data with a single click when promotions or position changes occur. ADP SSO (Single Sign-On) is also supported, allowing organizations to authenticate HelloTeam access through ADP credentials.
• Divvy (divvy.vip)coreTechnology or IntegrationDivvy.vip is HelloTeam's rewards integration partner, providing a points-based rewards catalog. Organizations create rewards catalogs with prizes employees can claim with points earned through virtual high-fives and peer recognition. Delinea uses Divvy to manage their quarterly points allocation system.
• Connectify HRminorChannel Partner/ Reseller/ DistributorConnectify HR is listed as a partner in HelloTeam's client and partner logos section, indicating a channel or referral partnership relationship in the HR technology ecosystem.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BambooHR: BambooHR is an established SMB HRIS incumbent that has expanded into performance management and employee experience, overlapping with HelloTeam in mid-market buyer consideration. It is named alongside HelloTeam in G2's Top Employee Engagement Platform list.
• Workday Peakon Employee Voice: Workday Peakon is the engagement/voice-of-employee product within the Workday HCM suite. It bundles surveys and analytics into the dominant enterprise HCM platform, positioning as a broad-incumbent threat to HelloTeam's enterprise deals.

Direct peers

• PerformYard: PerformYard is a direct peer focused on performance reviews, goal tracking, and 360-degree feedback for SMB and mid-market. It overlaps with HelloTeam's core Performance & Goals module and competes for similar HR budget.
• Leapsome: Leapsome is a direct competitor combining performance management, engagement surveys, learning, and OKRs in a modular SaaS platform. Its PLG-led GTM and AI-forward positioning compete with HelloTeam for the same mid-market HR buyer.
• Culture Amp: Culture Amp is a direct competitor in employee engagement surveys, performance management, and people analytics, with a comparable all-in-one platform and a stronger global footprint. It targets the same enterprise and mid-market buyer persona as HelloTeam.
• 15Five: 15Five is a direct peer offering continuous performance management, engagement surveys, recognition, and OKR tracking. It targets similar mid-market buyers with a hybrid PLG and field-sales motion.
• Officevibe: Officevibe is a direct competitor in pulse surveys and employee engagement, recently acquired by Workday. It competes with HelloTeam's Employee Surveys module and represents both a peer and a bundling threat.
• Quantum Workplace: Quantum Workplace competes directly with HelloTeam in employee engagement surveys, performance reviews, and goal tracking. It was named alongside HelloTeam in G2's Performance Management category, validating direct overlap in buyer consideration.
• Lattice: Lattice is a category-leading performance management and employee engagement platform serving mid-market and enterprise. It competes head-to-head with HelloTeam on performance reviews, goals/OKRs, engagement surveys, and analytics with a similar all-in-one GTM thesis.
• Trakstar Perform: Trakstar Perform is a performance management platform offering reviews, goals, and 360 feedback. It was named alongside HelloTeam in G2's Top Employee Engagement Platform list, signaling direct competition in the same buyer shortlists.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HelloTeamInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HelloTeam