SuperDial
SuperDial is a healthcare-focused voice AI platform that automates outbound payer phone calls for RCM companies, healthcare providers, dental service organizations, and digital health companies, handling eligibility verification, prior authorization, claim follow-up, and credentialing workflows with HIPAA- and SOC 2-compliant AI voice agents.
- Company typePrivate
- Founded2022
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SuperDial does
SuperDial (legal entity Superbill, Inc.) is a healthcare-focused voice AI platform founded in 2022 and headquartered in San Francisco. The company builds AI voice agents that autonomously place outbound phone calls to health insurance payers on behalf of healthcare providers, revenue cycle management (RCM) companies, dental service organizations, and digital health platforms, automating workflows including insurance eligibility verification, prior authorization follow-up, claim status inquiries, credentialing, and provider data attestation. The platform navigates payer IVR systems, waits on hold, completes verification with multi-point checkpoints, and returns structured results via webhook or direct posting to EHR/PMS systems, with a human fallback team handling edge cases.
The technology stack combines enterprise-tier foundation models (Anthropic and OpenAI under BAAs) with fine-tuned open-source models including Llama. The infrastructure is HIPAA-compliant and SOC 2 Type 2 certified, with signed Business Associate Agreements for every partner and customer integration. SuperDial offers native integrations with 20+ EHR and practice management systems including Epic, eClinicalWorks, Dentrix, OpenDental, ModMed, Tebra, and DrChrono, and exposes a REST API for programmatic bulk call submission. Every call produces a verifiable audit trail consisting of audio recording, full transcript, structured summary, and system metadata.
The business model is a hybrid of subscription and usage-based pricing, distributed through direct enterprise field sales, an API-first self-serve channel, the athenahealth Marketplace, and OEM embedding via the Omega Healthcare agentic AI platform. The company has raised approximately $30M in disclosed venture funding led by a16z, Obvious Ventures, and SignalFire, and acquired MajorBoost in January 2025 to accelerate capability development. Co-founders Sam Schwager (CEO, ex-McKinsey, Stanford CS) and Harrison Caruthers (CTO, ex-Amazon, Stanford Symbolic Systems) lead an organization of 11-50 employees.
SuperDial firmographics
Firmographics- Name
- SuperDial
- Legal name
- Superbill, Inc.
- Website
- https://superdial.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SuperDial is a healthcare-focused voice AI platform that automates outbound payer phone calls for RCM companies, healthcare providers, dental service organizations, and digital health companies, handling eligibility verification, prior authorization, claim follow-up, and credentialing workflows with HIPAA- and SOC 2-compliant AI voice agents.
- Ownership category
- akta.pro rank
Where SuperDial is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
SuperDial business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Voice AI Automation Platform: Subscription-based access to AI voice agent platform for automating healthcare payer calls. Pricing appears to be usage-based with volume considerations, though specific tiers are quote-based. Revenue model includes setup/customization of call scripts and ongoing platform access.
- API Usage: API-first approach where customers pay based on call volume or API usage. Structured outputs delivered via webhook with results available in portal or via API/CSV.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Enterprise RCM Platform |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
SuperDial product offering
Product offeringCore offering
SuperDial provides an AI voice agent platform that places and completes outbound healthcare phone calls on behalf of revenue cycle teams, replacing manual payer hold-time work. The platform automates insurance verification, prior authorization follow-up, claim status, credentialing/enrollment, and provider data attestation workflows, with results returned via API/webhook and auto-posted into leading EHR and PMS systems. Offerings include a core platform, vertical-specific solutions (RCM, Dental & DSOs, Digital Health, Provider Data), and a developer-facing REST API for programmatic call placement.
Product overview
SuperDial is a healthcare automation platform offering AI voice agents for automating outbound payer and provider phone calls. The core product is the SuperDial platform, which includes specialized modules for RCM companies (SuperDial RCM), dental organizations (Dental & DSOs), digital health companies (Digital Health), and provider data operations (Provider Data). The platform also offers an API product for programmatic integration. All offerings share core AI voice agent technology that automates healthcare revenue cycle tasks including eligibility checks, prior authorizations, claim status, credentialing, and enrollment.
Differentiator
Problem solved
Functional benefit
Products and services
- SuperDial Voice AI Platform AI-powered voice agent platform that automates outbound healthcare phone calls for revenue cycle management workflows including eligibility checks, prior authorizations, claim status, credentialing, and enrollment. Designed for RCM companies, healthcare providers, health systems, and dental service organizations.
- SuperDial for RCM Specialized voice AI solution packaging for revenue cycle management companies that automate payer outreach including benefits verification, prior authorization follow-ups, and claim status inquiries across healthcare client portfolios.
- SuperDial Dental & DSOs Voice AI solution tailored for dental service organizations and dental practices, automating dental insurance verification and claim follow-up calls with native integration to dental practice management systems such as Dentrix, OpenDental, Eaglesoft, and Denticon.
- SuperDial Digital Health Voice AI solution tailored for digital health companies and health tech platforms, automating provider data calls and payer outreach workflows within broader healthcare operations.
- SuperDial Provider Data Voice AI solution that automates provider data attestation calls, confirming clinician status, credentials, and new patient acceptance directly from provider offices for payers, health plans, and digital health companies.
- SuperDial API REST API that enables developers to place bulk healthcare calls programmatically and retrieve results via webhook, with EHR/PMS integration, CSV upload, and direct portal input as alternative integration methods.
Quantifiable outcome
- 67% cost savings - reallocate resources from manual calls to revenue-generating work
- +7 more outcomes
Companies that use SuperDial
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles4 records
SuperDial technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability6 records
Feature6 records
SuperDial partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and notable.
- Omega HealthcarecoreSuperDial announced formal commercial partnership with Omega Healthcare, an AI-driven healthcare solutions company. SuperDial's HIPAA and SOC 2 Type 2-compliant voice agents integrate into Omega Healthcare's agentic AI platform to automate high-friction payer outreach calls including benefits verification, prior authorization, and claim follow-up workflows. Partnership aims to reduce administrative burdens on healthcare billing teams and accelerate revenue cycle operations.
- athenahealth MarketplacecoreSuperDial joined athenahealth Marketplace to offer automation solutions that reduce manual payer phone work for healthcare billing teams. Early adopters experienced up to 70% decrease in manual calls and cleared over 120,000 backlog claims within weeks.
- MajorBoostcoreSuperDial acquired MajorBoost, an AI system developer specializing in automating phone interactions with insurance companies. Acquisition enhances SuperDial's capabilities in healthcare revenue cycle management processes such as benefits verification and claim follow-up.
- Guardian Life Insurance Company of AmericanotableStrategic partnership with Guardian focused on modernizing the company's dental provider data attestation outreach. Partnership automates outbound calls for provider data verification.
- TellescopenotableSuperDial partnered with Tellescope to streamline healthcare operations and boost efficiency. Tellescope is a healthcare operations platform.
- EpicnotableIntegration partnership with Epic EHR system for seamless benefits verification and billing workflow integration.
- eClinicalWorksnotableIntegration with eClinicalWorks EHR for automated payer calls and results posting.
- DentrixnotableIntegration with Dentrix dental practice management system for dental insurance verification and claim follow-up automation.
- OpenDentalnotableIntegration with OpenDental for automated dental insurance verification workflows.
- ModMednotableIntegration with ModMed EHR/practice management system for streamlined benefits verification and billing workflows.
- TebranotableIntegration partnership with Tebra healthcare platform for automated payer call workflows.
Scale indicators23 records
Recent moves6 records
Expansion highlights7 records
SuperDial competitors and assessment
Company assessmentDirect peers
- Infinitus Systems: Voice AI platform purpose-built for healthcare phone calls, automating payer verifications, prior authorizations, and benefit checks — directly competing with SuperDial in healthcare RCM call automation.
- Assort Health: Healthcare-specialized voice AI for patient-facing and back-office phone workflows, including insurance verification and scheduling — comparable vertical AI focus and customer base to SuperDial.
- Hyro AI: Conversational and voice AI platform focused on healthcare, automating call center workflows including scheduling, IT helpdesk, and patient/provider inquiries. Directly comparable in healthcare AI call automation.
Emerging players
- Decagon: Enterprise AI agent platform with growing healthcare presence for customer support and operational calls; overlaps with SuperDial on voice automation but serves a broader industry set.
- Sierra: AI agent platform focused on customer experience, with healthcare as a vertical; competes with SuperDial on enterprise voice AI capability but with a horizontal go-to-market.
- Corti: AI platform for healthcare conversations including patient triage and clinical call support; comparable healthcare-AI focus but oriented around clinical calls rather than payer RCM.
- Orbita: Conversational AI platform for healthcare with voice and chatbot capabilities used by providers and payers; adjacent technology and customer base to SuperDial.
- Parakeet Health: Voice AI agent platform for healthcare patient communication, including insurance verification and patient outreach — emerging direct overlap with SuperDial's payer call automation.
Broad incumbents
- Talkdesk: Established cloud contact-center platform with healthcare-specific AI capabilities; broader portfolio than SuperDial but overlaps on automated call handling and payer/provider interactions.
- Five9: Public enterprise contact-center vendor adding AI agents and healthcare vertical solutions; broad incumbent that competes for the same call-automation budget as SuperDial.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SuperDial social profiles
Digital presenceSuperDial compliance and trust
Trust signalCompliance2 records
SuperDial financial estimates
Financial estimateRevenue estimate
Valuation estimate
SuperDial leadership team
Management profileNumber of profiles
Profiles2 records
SuperDial funding detail
Funding detailFunding overview
Funding rounds6 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SuperDial M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SuperDial
What does SuperDial do?
SuperDial provides an AI voice agent platform that places and completes outbound healthcare phone calls on behalf of revenue cycle teams, replacing manual payer hold-time work. The platform automates insurance verification, prior authorization follow-up, claim status, credentialing/enrollment, and provider data attestation workflows, with results returned via API/webhook and auto-posted into leading EHR and PMS systems. Offerings include a core platform, vertical-specific solutions (RCM, Dental & DSOs, Digital Health, Provider Data), and a developer-facing REST API for programmatic call placement.
Is SuperDial a public or private company?
SuperDial is a private company. It is classified as venture growth investor backed and is currently operating.
When was SuperDial founded?
SuperDial was founded in 2022. It employs 51 to 100 people.
Where is SuperDial based?
SuperDial is headquartered in San Francisco, United States, in the North America region.
How does SuperDial make money?
Two revenue lines are on record. Voice AI Automation Platform is the primary driver. The others are API Usage.
Who are SuperDial's main competitors?
Direct peers on record are Infinitus Systems, Assort Health and Hyro AI. Emerging players are Decagon, Sierra, Corti, Orbita and Parakeet Health. Broad incumbents are Talkdesk and Five9.
Does SuperDial have an API?
Yes. SuperDial offers a REST API enabling developers to place bulk calls programmatically and retrieve results via webhook. The API supports integration with EHR/PMS systems for automated data extraction and result logging. Documentation is available at https://superdial.readme.io/reference/authentication. The platform also supports CSV upload and direct portal input as alternative integration methods. Developer documentation is at superdial.readme.io/reference/authentication.