SmartSuite
SmartSuite is a cloud-hosted, no-code work management SaaS platform that unifies project, process, and document management with AI agents, REST APIs, and enterprise-grade compliance, serving over 50,000 users across 5,000+ organizations in 100+ countries via a freemium, PLG-plus-enterprise model.
- Company typePrivate
- Founded2019
- HeadquartersNewport Beach, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What SmartSuite does
SmartSuite is a cloud-hosted SaaS work management platform that consolidates project management, process management, and document management into a single no-code environment, with horizontal positioning that targets IT & service operations, PMO, governance/risk/compliance, and broader business operations use cases. The platform is built on AWS infrastructure (US-East-2 and EU-West-1), exposes a REST API with a JavaScript scripting engine and webhooks, supports multiple data views (Grid, Chart, Kanban, Calendar, Timeline, Form), and bundles a permission and security stack with 256-bit encryption plus ISO 27001, ISO 27701, SOC-2 Type 2, HIPAA BAA, GDPR DPA, and FERPA support. Its flagship 2025 capability is the SmartSuite AI Agent Studio, which lets users build and deploy AI agents that monitor workflows, make decisions, and take action across the organization.
The company operates a hybrid product-led and sales-assisted go-to-market: a freemium tier with advanced features, self-serve signup, and native iOS and Android apps sit alongside a "Schedule a Demo" enterprise motion, while a multi-tier partner program (reseller, services, technology, referral, MSP) and integrations with platforms such as Bardeen, Noloco, WeWeb, Softr, Skyvia, and others drive ecosystem distribution. Pricing is per-seat with monthly billing and enterprise contracts available via sales, with Chargebee handling subscription management and Stripe handling payments. SmartSuite Academy offers free online training with Pro, Expert, and Consultant certifications, and content marketing, webinars, community forums, and a public roadmap site form a top- and mid-funnel engine.
The business is venture-backed and privately held, with legal entity SmartSuite Holdings LLC, headquartered in Newport Beach, California. As of February 2025, total disclosed funding is $38 million, comprising a $13 million Series A led by Canapi Ventures and a prior $25 million seed investment, supporting reported 300% growth in 2024 and a footprint of 50,000+ users across 5,000+ organizations in 100+ countries. Named enterprise references include Apple Bank and UCLA, and the company is led by CEO Jon Darbyshire, with co-founders Peter Novosel (Head of Product) and Tara Darbyshire (EVP Strategic Accounts).
SmartSuite firmographics
Firmographics- Name
- SmartSuite
- Legal name
- SmartSuite Holdings LLC
- Website
- https://smartsuite.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- SmartSuite is a cloud-hosted, no-code work management SaaS platform that unifies project, process, and document management with AI agents, REST APIs, and enterprise-grade compliance, serving over 50,000 users across 5,000+ organizations in 100+ countries via a freemium, PLG-plus-enterprise model.
- Ownership category
- akta.pro rank
SmartSuite industry classification
Industry- Product category
- Work Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
Keywords
Where SmartSuite is headquartered
LocationHeadquarters
- HQ city
- Newport Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SmartSuite business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription SaaS: SmartSuite operates as a cloud-hosted SaaS work management platform with per-user subscription pricing. The company offers plans with advanced features even on free plans, suggesting a tiered subscription model with professional/enterprise tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free plan with advanced features |
| Per seat | Monthly | Professional and Enterprise tiers |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
SmartSuite product offering
Product offeringCore offering
SmartSuite is a cloud-hosted SaaS work management platform that consolidates project management, process management, and document management into a single no-code solution. The platform delivers visual workflow orchestration, no-code automation, multi-view data display, built-in collaboration, and an AI Agent Studio for building autonomous AI agents that monitor workflows and take action. It is sold primarily on per-user subscription tiers with a freemium entry point and enterprise sales for larger deployments.
Product overview
SmartSuite is a unified work management platform that consolidates project management, process management, and document management into a single no-code solution. The platform includes core components: the main SmartSuite Platform for workflow management and collaboration, the SmartSuite AI Agent Studio for building autonomous AI agents, and the SmartSuite REST API for programmatic integrations. Supporting the platform is SmartSuite Academy offering free online training with three certification levels (Pro, Expert, Consultant) for users and implementation partners.
Differentiator
Problem solved
Functional benefit
Brands
- SmartSuite AI Agent Studio: A platform feature enabling users to build and deploy AI agents that monitor workflows, make decisions, and take action across an organization.
Products and services
- SmartSuite Platform
- SmartSuite AI Agent Studio
- SmartSuite REST API
Quantifiable outcome
- 300% growth in 2024
- +1 more outcomes
Companies that use SmartSuite
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
SmartSuite technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability5 records
Feature10 records
SmartSuite partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Amazon Web Services (AWS)coreAWS is SmartSuite's core infrastructure and cloud service provider. SmartSuite servers are hosted on AWS in Ohio region (US-East-2) for US customers and Ireland region (EU-West-1) for EU customers. AWS infrastructure adheres to stringent security standards.
- ChargebeecoreChargebee handles subscription management and billing for SmartSuite.
- StripecoreStripe provides payment processing services for SmartSuite.
- PartnerStackminorPartnerStack provides partner support services for SmartSuite's partner program ecosystem.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
SmartSuite competitors and assessment
Company assessmentDirect peers
- monday.com: Public work management SaaS platform offering project, process, and CRM workflows with no-code automation and AI features. Closely comparable to SmartSuite in target customer (SMB to enterprise), horizontal use cases, and freemium-to-enterprise GTM motion.
- ClickUp: All-in-one productivity platform consolidating tasks, docs, goals, whiteboards, and chat with AI assistants. Direct competitor to SmartSuite on horizontal work management, freemium onboarding, and per-seat SaaS pricing for SMB through enterprise.
- Asana: Public work management platform focused on project and portfolio management with workflow automation and AI features. Competes with SmartSuite in PMO and cross-functional team use cases, especially at mid-market and enterprise tiers.
- Smartsheet: Work execution platform combining spreadsheet-style interfaces with project management and automation. Highly comparable to SmartSuite's grid view and process management focus; both target operations and PMO use cases.
- Wrike: Project management and work collaboration platform with strong enterprise presence, automation, and AI. Directly cited alongside SmartSuite in third-party reviews and serves the same mid-market and enterprise project management buyer.
- Airtable: Low-code platform combining database, spreadsheet, and app-building capabilities with AI and automation. Comparable to SmartSuite in database-as-a-work-management positioning, multi-view data display, and no-code customization.
- Notion: Workspace platform blending documents, databases, wikis, and project management with AI. Overlaps with SmartSuite's document management, multi-view databases, and team collaboration use cases for SMB and mid-market.
Broad incumbents
- ServiceNow: Enterprise platform for ITSM, ITOM, GRC, and workflow automation at large organizations. Comparable to SmartSuite's ITSM, IT Asset Management, and GRC customer segments, but targets a much larger enterprise and public-sector buyer.
- Atlassian (Jira and Trello): Suite of work management products (Jira for software/PM, Trello for lightweight project management) with automation and integrations. Competes with SmartSuite in project management and software development operations, especially at larger organizations.
Emerging players
- Taskade: AI-native task and project management platform with collaborative workspaces and automation. Smaller and earlier-stage than SmartSuite but targets overlapping SMB/team productivity use cases with a strong AI-agent positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SmartSuite social profiles
Digital presenceSmartSuite compliance and trust
Trust signalCompliance5 records
SmartSuite financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartSuite leadership team
Management profileNumber of profiles
Profiles6 records
SmartSuite funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartSuite M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartSuite
What does SmartSuite do?
SmartSuite is a cloud-hosted SaaS work management platform that consolidates project management, process management, and document management into a single no-code solution. The platform delivers visual workflow orchestration, no-code automation, multi-view data display, built-in collaboration, and an AI Agent Studio for building autonomous AI agents that monitor workflows and take action. It is sold primarily on per-user subscription tiers with a freemium entry point and enterprise sales for larger deployments.
Is SmartSuite a public or private company?
SmartSuite is a private company. It is classified as venture growth investor backed and is currently operating.
When was SmartSuite founded?
SmartSuite was founded in 2019. It employs 101 to 250 people.
Where is SmartSuite based?
SmartSuite is headquartered in Newport Beach, United States, in the North America region.
How does SmartSuite make money?
One revenue line is on record: subscription SaaS.
Who are SmartSuite's main competitors?
Direct peers on record are monday.com, ClickUp, Asana, Smartsheet, Wrike, Airtable and Notion. Broad incumbents are ServiceNow and Atlassian (Jira and Trello). Taskade is listed as an emerging player.
Does SmartSuite have an API?
Yes. SmartSuite REST API enables integration with external systems for retrieving, creating, updating, and deleting records. Supports token-based and OAuth authentication. Standard rate limit of 5 requests per second per API key. Returns 429 status code when exceeded. Available at developers.smartsuite.com with solution-specific and table-specific documentation. Developer documentation is at developers.smartsuite.com.
What industry is SmartSuite in?
SmartSuite's product category is Work Management Software. Its primary akta.pro industry code is HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 513210 and its SIC code is 7372.