Fexa
Fexa is a cloud-based CMMS and facilities management SaaS platform serving enterprise multi-site operators in retail, grocery, and restaurant verticals, managing over 2 million locations worldwide with modular products including work order management, refrigerant compliance, provider sourcing, and an embedded multi-agent AI layer.
- Company typePrivate
- Founded2011
- HeadquartersMullica Hill, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Fexa does
Fexa, operating as Zamo Technologies, LLC, is a cloud-based facilities management SaaS company founded in 2011 and headquartered in Jersey City, New Jersey. The company's core product, FexaCMMS, is a flexible and configurable Computerized Maintenance Management System that handles work order management, asset management, preventative maintenance, provider coordination, lease management, and operational analytics for large multi-site operators. Fexa manages over 2 million locations worldwide and serves enterprise customers primarily in retail (Dollar General, Foot Locker, Crate and Barrel, Bath & Body Works, Michael Kors, Jimmy Choo, Prada, Eyemart Express), grocery, and restaurant (Five Guys) verticals, with additional customers in commercial real estate (Industrious) and automotive services (Valvoline).
The platform is built around a modular, composable architecture with four product lines: FexaCMMS (core work order and asset management), FexaTrakref (audit-ready refrigerant compliance acquired via the April 2023 Trakref acquisition), FexaLink (vendor marketplace and provider sourcing network), and FexaAI (a multi-agent AI layer launched in October 2025 and expanded in April 2026). FexaAI includes a Work Order Agent that guides store teams through cleaner work order creation via natural language processing, and an Answers Agent that enables natural language queries against operational data, reporting 70-80% organic adoption and 25%+ faster issue resolution among early customers.
The business model is enterprise SaaS subscription with variable unit-based pricing (per location, user, or work order), annual billing, and minimum unit commitments. The company combines direct enterprise field sales targeting multi-site operators with product-led growth via FexaAI organic adoption within existing accounts. Distribution is exclusively direct with no channel reseller model. Fexa received a $40 million growth equity investment from Mainsail Partners in July 2022, and the company is privately held with no public listing.
Fexa firmographics
Firmographics- Name
- Fexa
- Legal name
- Zamo Technologies, LLC
- Website
- https://fexa.io
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fexa is a cloud-based CMMS and facilities management SaaS platform serving enterprise multi-site operators in retail, grocery, and restaurant verticals, managing over 2 million locations worldwide with modular products including work order management, refrigerant compliance, provider sourcing, and an embedded multi-agent AI layer.
- Ownership category
- akta.pro rank
Where Fexa is headquartered
LocationHeadquarters
- HQ city
- Mullica Hill
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Fexa business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription (CMMS): Cloud-based software-as-a-service subscription for facility maintenance management, sold on a per-location or per-user basis. The company manages over 2 million locations worldwide and has grown its customer base through enterprise field sales.
- Refrigerant Management (Trakref): Additional SaaS offering for refrigerant tracking and compliance management, acquired through the purchase of Trakref in April 2023 to expand the facilities management platform.
- Provider Network (FexaLink): Directory and marketplace through which customers can find third-party vendors for facility services. Currently no vendor fees but Fexa reserves the right to charge fees in the future.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with variable unit-based pricing |
| Subscription | Annual | API Access for customer vendors |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
Fexa product offering
Product offeringCore offering
Fexa provides a cloud-based, modular facilities management SaaS platform centered on FexaCMMS for work order, asset, preventative maintenance, provider, lease, and budget management across multi-site retail, grocery, and restaurant portfolios. It is augmented by FexaTrakref for HVAC/R refrigerant compliance, FexaLink for vendor sourcing, and FexaAI, a multi-agent AI layer that guides work order creation and surfaces operational data through natural language queries.
Product overview
Fexa is a cloud-based facilities management software platform built around a modular, composable architecture. The core product is FexaCMMS, a Computerized Maintenance Management System that handles work order management, asset management, preventative maintenance, provider management, lease and landlord management, budget and expense management, sustainability and compliance, planning and project management, surveys and site assessments, and automation and workflow optimization. The product portfolio also includes FexaTrakref (acquired refrigerant tracking and HVAC/R compliance software), FexaLink (vendor marketplace and sourcing network), and FexaAI (embedded multi-agent AI layer providing natural language work order creation and data querying). All products target multi-site retail, grocery, and restaurant operators managing large portfolios.
Differentiator
Problem solved
Functional benefit
Brands
- FexaCMMS: Facility management software that bends to the ways you want to operate
- FexaTrakref
- FexaLink
- FexaAI
Products and services
- FexaCMMS Cloud-based Computerized Maintenance Management System offering customizable workflows, asset management, work order management, preventative maintenance, provider management, lease and landlord management, budget and expense management, sustainability and compliance, planning and project management, surveys and site assessments, and automation and workflow optimization for multi-site retail, grocery, and restaurant operators.
- FexaTrakref Audit-ready refrigerant management software for tracking and managing HVAC/R refrigerant usage and leaks, addressing AIM Act compliance requirements and providing sustainability and regulatory reporting for multi-site operators.
- FexaLink Exclusive provider sourcing network and directory that enables Fexa customers to find and engage third-party service vendors, internal technicians, or landlords to complete facility fix-work. Vendors can create profiles listing services, service areas, pricing, insurance, permits, and licenses.
- FexaAI Multi-agent AI platform built natively into FexaCMMS, including the Work Order Agent (guides store teams through creating cleaner work orders via natural language) and the Answers Agent (enables natural language queries against operational data including work orders, assignments, invoices, and proposals, scoped to user permissions and grounded in live data).
Quantifiable outcome
- 71% improvement in first time fix rates for FexaAI customers
- +5 more outcomes
Companies that use Fexa
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles3 records
Fexa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature6 records
Fexa partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Trakref, LLCcoreFexa acquired Trakref, a refrigerant tracking and management software provider, in April 2023. The acquisition expanded Fexa's facilities management platform with regulatory and compliance risk management capabilities, particularly for HVAC/R assets and AIM Act compliance tracking.
Scale indicators9 records
Recent moves4 records
Expansion highlights6 records
Fexa competitors and assessment
Company assessmentDirect peers
- ServiceChannel: ServiceChannel is a leading facilities and maintenance management platform purpose-built for multi-site retailers, restaurants, and convenience operators. Direct overlap with Fexa's target verticals and feature set (work orders, provider sourcing, asset management).
- MaintainX: MaintainX is a mobile-first CMMS and operations platform for maintenance teams, with strong penetration in manufacturing and multi-site operations. Comparable in its work-order, asset, and preventative-maintenance core to FexaCMMS, with a growing AI assistant story.
- UpKeep: UpKeep is a CMMS and asset operations management platform serving facilities and maintenance teams across manufacturing, retail, and facility management. Competes directly with FexaCMMS on work order and asset management functionality.
- Fiix (by Rockwell Automation): Fiix is a cloud-based CMMS acquired by Rockwell Automation, serving maintenance and reliability teams. Direct competitor on core CMMS functionality, with broader industrial automation ecosystem access via Rockwell.
- Limble CMMS: Limble is a modern CMMS platform for work orders, asset management, and preventative maintenance. Comparable SaaS positioning, pricing model, and target buyer to Fexa in mid-market and multi-site facilities management.
- Asset Panda: Asset Panda is a configurable asset management and CMMS platform used across facilities, IT, and operations. Competes on configurability and asset-tracking, with comparable SaaS delivery model to Fexa.
Broad incumbents
- Brightly Software (Siemens): Brightly Software (formerly Dude Solutions), owned by Siemens, provides asset and facilities management software across education, government, healthcare, and commercial real estate. Broader portfolio than Fexa with established enterprise distribution.
- IBM Maximo Application Suite: IBM Maximo is a long-standing enterprise asset management and CMMS platform used across utilities, manufacturing, and large multi-site operators. Competes with Fexa in large-enterprise EAM/CMMS deals with deeper integration but heavier implementation.
- ServiceNow Field Service Management: ServiceNow's FSM and Integrated Risk Management offerings extend into facilities and field service workflows for large enterprises. Incumbent platform with significant AI investment (Now Assist) competing with FexaAI in enterprise deals.
Emerging players
- Facilio: Facilio is a cloud-based facilities management platform focused on commercial real estate and multi-site operators with AI-driven operations. Comparable positioning on multi-site FM with more CRE vertical focus than Fexa's retail/grocery concentration.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Fexa social profiles
Digital presenceFexa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fexa leadership team
Management profileNumber of profiles
Profiles1 record
Fexa subsidiaries and ownership
Company hierarchySubsidiaries1 record
Fexa funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fexa M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fexa
What does Fexa do?
Fexa provides a cloud-based, modular facilities management SaaS platform centered on FexaCMMS for work order, asset, preventative maintenance, provider, lease, and budget management across multi-site retail, grocery, and restaurant portfolios. It is augmented by FexaTrakref for HVAC/R refrigerant compliance, FexaLink for vendor sourcing, and FexaAI, a multi-agent AI layer that guides work order creation and surfaces operational data through natural language queries.
Is Fexa a public or private company?
Fexa is a private company. It is classified as venture growth investor backed and is currently operating.
When was Fexa founded?
Fexa was founded in 2011. It employs 11 to 50 people.
Where is Fexa based?
Fexa is headquartered in Mullica Hill, United States, in the North America region.
How does Fexa make money?
Three revenue lines are on record. SaaS Subscription (CMMS) is the primary driver. The others are refrigerant Management (Trakref) and provider Network (FexaLink).
Who are Fexa's main competitors?
Direct peers on record are ServiceChannel, MaintainX, UpKeep, Fiix (by Rockwell Automation), Limble CMMS and Asset Panda. Broad incumbents are Brightly Software (Siemens), IBM Maximo Application Suite and ServiceNow Field Service Management. Facilio is listed as an emerging player.
Does Fexa have an API?
Yes. Fexa offers a public API (Fexa API) that enables authorized customer vendors to programmatically perform functions permitted via the user interface. Vendors can access a Sandbox SaaS Offering for testing API connections. Permissions granted to vendors control data access regardless of interface (UI vs API). Customer vendors submitting check-in/check-out times via API can bypass certain geolocation and voice response protections unless Customer requests Fexa to block this. Developer documentation is at fexa.io/cmms-api-operators.