What Vida does

Vida Global, Inc. is a Texas-based AI Agent Operating System provider that enables enterprises, telecom service providers, agencies, BPOs, managed service providers, and SaaS platforms to create, deploy, manage, and resell omnichannel AI agents handling communications across voice, SMS, email, and webchat. Founded in 2022 and headquartered in Cedar Park (with Austin-area references), the company positions the platform as an operating system rather than a single-application product, combining a no-code agent builder, real-time monitoring and billing, a library of pre-built agent skills (Google Workspace, Microsoft 365, GitHub, Trello, Zapier, SIP, Athena Health, Cox Automotive), and OpenClaw compatibility for browser control and multi-step workflows.

The platform's core technical differentiator is multi-LLM orchestration that routes each interaction to the optimal model from OpenAI, Gemini, Anthropic, and xAI's Grok, with built-in failover, memory management, and cost optimization. Agents are OpenClaw compatible out of the box and execute in a cloud-secured environment with enterprise-grade compliance: SOC 2 Type II, HIPAA/BAA, STIR/SHAKEN, TCR registration, A2P 10DLC, TCPA, 99.99% uptime with automated failover, encryption, audit trails, and strict tenant separation. The platform supports up to 10 languages and offers white-label branding, custom domains, multi-tenant management, and client billing, allowing partners to resell agents under their own brands.

Vida generates revenue primarily through usage-based per-minute and per-message pricing ($0.12-$0.25 per agent minute at Vida's cost, $0.25-$0.75 per minute at reseller sell price, yielding 50-70% gross margin for resellers), plus recurring white-label platform fees and managed-services revenue from telecom and distributor integrations. The go-to-market combines a sales-led enterprise motion, a self-serve SMB signup, an aggressive channel/reseller program, technology distribution through Jenne, telecom softswitch integration via Telinta, an affiliate program on PartnerStack, and OEM/embedded SaaS distribution via developer API. The company completed its IPO on NYSE American and NYSE Texas under the ticker VIDA on May 15, 2026, raising $15 million in gross proceeds, and subsequently listed a tokenized equity (VIDAx) on Payward's xStocks platform accessible on Kraken to investors in 110+ countries.

Name

Vida

Legal name

Vida Global, Inc.

Website

https://vida.io

Company type

Public

Founded year

2022

Operating status

Ipo

Headcount range

11–50 employees

Short description

Vida Global, Inc. provides an AI Agent Operating System that enables enterprises, telecom providers, agencies, and SaaS platforms to create, deploy, and resell omnichannel AI agents across voice, SMS, email, and webchat via multi-LLM orchestration and white-label distribution.

Ownership category

akta.pro rank

Product category

AI Agent Platform / Conversational AI Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

HRIS/HCM Managed Services & Support (BPAEAGAF)

akta.pro secondary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• AI agent platform
• Conversational AI agents
• Omnichannel communications
• White-label AI software
• AI voice automation

Headquarters

HQ city

Cedar Park

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Usage-based AI agent consumption: Per-minute pricing for AI voice agent minutes and per-message pricing for outbound messages; charges are metered per call/minute and per message based on the agent's actual usage. The reseller cost is $0.12-$0.25 per agent minute and end-customer pricing is typically $0.25-$0.75 per minute, producing 50-70% gross margin for resellers.
2. White-label / Reseller Platform Fees: Recurring platform fees from resellers, MSPs, telecom providers, and SaaS platforms that white-label and resell Vida AI agents under their own brand. Resellers earn 50-70% gross margin and pay Vida per usage.
3. Telecom / Platform Integration Fees: Revenue from integrations with telecom softswitch platforms (e.g., Telinta) and technology distributors (e.g., Jenne) that bundle Vida into their stacks. Includes promotional discounts such as $200 off Vida platform fees for the first three months for new Telinta-channel customers in 2026.
4. Affiliate Referral Commissions (cost side): Vida runs an affiliate program on PartnerStack paying 10% commission for two years or 6% for life to referrers, signaling a referral-driven customer acquisition channel tied to subscription/usage revenue.
5. Tokenized Equity Trading (VIDAx): Vida Global listed its tokenized equity (VIDAx) on Payward's xStocks platform, available for trading on Kraken, enabling eligible non-U.S. investors across more than 110 countries to gain economic exposure to Vida shares through digital assets.

Pricing tiers

Go-to-market motion5 records

Distribution channels8 records

Marketing channels8 records

Core offering

Vida provides an AI Agent Operating System that enables businesses, resellers, and developers to build, deploy, and manage omnichannel AI agents for voice, SMS, email, and webchat communications. The platform features a no-code agent builder, multi-LLM orchestration, OpenClaw-compatible skills, and white-label branding for resellers, MSPs, agencies, telecom providers, and SaaS platforms. It supports use cases including AI receptionists, lead qualification, customer onboarding, payment follow-up, and operational workflow automation.

Differentiator

Problem solved

Functional benefit

Brands

• Vida AI Agent OS: The company's primary AI Agent Operating System platform for creating, deploying, managing, and reselling AI agents.
• Gog
• Trello skill
• Olk
• Github skill
• X Search
• Vida Operator
• VIDAx

Products and services

• Vida AI Agent Operating System (Agent OS) The Vida AI Agent Operating System is a multi-tenant cloud platform for building, deploying, managing, and reselling omnichannel AI agents. It includes a no-code agent builder, multi-LLM orchestration, agent runtime, real-time observability, billing controls, white-label branding, and developer API/SDK access. It is sold to enterprises, resellers, MSPs, agencies, BPOs, telecom providers, and SaaS platforms.
• Vida White-Label Reseller Platform A white-label version of the Vida AI Agent OS that allows resellers, MSPs, agencies, and SaaS platforms to deploy AI agents under their own brand with custom domains, dashboards, mobile app, branding, and client billing. Resellers earn 50-70% gross margins on usage-based pricing.
• Vida Developer API and SDK A versioned REST API with typed SDKs, OAuth2/API key authentication, Postman collections, and MCP support that allows developers and SaaS platforms to embed Vida AI agents as a native feature in their own product under their own brand.
• Vida Telecom AI Agent Integration (Telinta TeliCore) An integrated AI agent solution embedded in the Telinta TeliCore softswitch platform that enables telecom service providers (ITSPs) to offer AI-powered call handling, SMS, email, and chat services to their business customers across 10 languages.

Quantifiable outcome

• Handles 100M+ customer interactions across thousands of companies
• +6 more outcomes

Named customers9 records

Segments12 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Seven partnerships are on record, tiered flagship distribution partner, flagship telecom integration partner, strategic capital-markets access partner, core partner ecosystem, core infrastructure providers, core affiliate platform and core skill ecosystem.

• Jenne, Inc.flagship distribution partnerChannel Partner/ Reseller/ Distributor · 10 June 2026Technology distributor Jenne, Inc. announced a partnership with Vida Global Inc. to distribute Vida's AI agent operating system through Jenne's network of resellers and service providers, marking a shift from enterprise-only AI tools to scalable, channel-ready products. Jenne brings a four-decade-old distribution engine to accelerate Vida's market penetration.
• Telintaflagship telecom integration partnerTechnology or Integration · 1 June 2026Telinta, a global leader in cloud-based Softswitch solutions, partnered with Vida Global to integrate intelligent multi-language, multi-modal AI agent capabilities into Telinta's TeliCore platform. The integration enables telecom service providers to offer AI-powered services including intelligent call handling, natural language responses, SMS outreach, and outbound calling across 10 languages. Both companies announced 2026 promotional offers (Telinta $400 off first monthly invoice; Vida $200 off platform fees for first three months) and a joint webinar on June 24, 2026.
• Payward (xStocks / Kraken)strategic capital-markets access partnerGTM or Marketing Partner · 21 May 2026Vida Global announced the listing of its tokenized equity (VIDAx) on Payward's xStocks platform, making the asset available for trading on the Kraken exchange and enabling eligible non-U.S. investors across more than 110 countries to gain economic exposure to Vida shares through digital assets. xStocks has processed over $30 billion in combined transaction volume with more than 125,000 unique holders globally since launching in June 2025.
• Telecom providers and Managed Service Providers (CRN Stellar Startup context)core partner ecosystemChannel Partner/ Reseller/ DistributorCRN's 2025 Stellar Startup recognition highlights Vida's partnerships with telecom providers, managed service providers (MSPs), and SaaS enterprises to deliver AI-driven voice automation. The platform is positioned as a next-generation communication technology that helps partners build scalable, high-margin AI services.
• OpenAI, Gemini, Anthropic (LLM providers)core infrastructure providersTechnology or IntegrationVida's AI Agent OS uses multi-LLM orchestration, routing each interaction to the optimal model from a choice of providers including OpenAI, Gemini, Anthropic, and others, balancing quality, speed, and cost. This lets Vida customers use their LLM of choice and avoid lock-in to a single AI provider.
• PartnerStackcore affiliate platformGTM or Marketing PartnerVida runs its affiliate program on PartnerStack, allowing consultants, content creators, industry voices, and business owners to apply in under two minutes and earn 10% recurring commission for two years (or 6% for life) on every customer they refer, with monthly payouts.
• Google (Workspace), Microsoft (365), GitHub, Trello (Vida Agent Skills)core skill ecosystemTechnology or IntegrationVida's pre-built Agent Skills include Google Workspace (Gog) for Gmail/Calendar/Drive/Sheets/Contacts/Docs, Microsoft 365 (Olk) for Outlook/OneDrive, GitHub for PR/issue/CI automation, and Trello for board/card management, plus Zapier, SIP, Google Calendar, Athena Health, X-Time (Cox Automotive), and webhooks integrations.

Scale indicators13 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Sierra AI: Sierra builds enterprise AI agents for customer experience across voice and digital channels, with a comparable focus on production-grade agent deployment and large-language-model orchestration. It targets the same mid-market and enterprise buyers as Vida and is widely regarded as a category leader.
• Decagon: Decagon offers AI agents for customer support that integrate with enterprise CRMs and contact centers. It directly competes with Vida in the enterprise conversational agent OS category, with comparable multi-channel and enterprise-compliance positioning.
• Cognigy: Cognigy provides an enterprise conversational and agentic AI platform for contact center automation, with omnichannel voice/chat and a partner/reseller motion similar to Vida's. It is one of the most established direct competitors in the AI agent OS category.
• Kore.ai: Kore.ai offers a no-code AI agent platform for enterprise customer service and employee experience, with omnichannel support and pre-built integrations. It is closely comparable to Vida in technology, target buyer, and go-to-market.
• Yellow.ai: Yellow.ai delivers an enterprise-grade AI agent platform with voice, chat, and email automation across customer service and sales use cases. It competes head-to-head with Vida on multi-LLM, omnichannel, and regulated-vertical selling motions.
• PolyAI: PolyAI builds enterprise voice AI agents for customer service call handling, with a similar enterprise sales motion and focus on natural-sounding phone conversations. It competes directly with Vida in the AI voice agent category for large call-volume users.
• Cresta: Cresta provides real-time AI agent assistance and automation for contact centers, with enterprise telephony integration and omnichannel capabilities. It is comparable to Vida in product scope and customer base among CX and BPO operators.
• Bland AI: Bland AI offers a developer platform for building and deploying AI phone agents at scale, with usage-based pricing and telephony infrastructure comparable to Vida's. It is a focused direct peer in the AI voice agent infrastructure category.

Broad incumbents

• NICE (CXone Mpower Agents): NICE is a large incumbent contact center software vendor that has launched its own AI agent capabilities within the CXone Mpower platform. It overlaps with Vida on omnichannel AI for contact centers but as part of a much broader enterprise portfolio with incumbent enterprise relationships.
• Five9 (Genius AI): Five9 is an established cloud contact center vendor that has integrated AI agents and generative AI into its platform. It competes with Vida in the same enterprise telephony and CX buying motion but as a broad incumbent suite rather than a specialized AI agent OS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/vidaislive

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vida