What Telinta does

Telinta is a privately held US company founded in 2002 and headquartered in Springfield, New Jersey, that operates TeliCore, a cloud-based white-label hosted softswitch and billing platform built on PortaOne's PortaSwitch infrastructure. The platform integrates Class 4 and Class 5 switching capabilities with real-time prepaid and postpaid billing, automated provisioning for hundreds of IP phone models, multi-tier reseller management, and brandable self-care portals. Telinta's customer base consists primarily of Internet Telephony Service Providers (ITSPs), Managed Service Providers (MSPs), traditional telecom operators, and VoIP startups that resell telecom services under their own brands; downstream end users include both business and residential customers. The company monetizes through monthly subscription fees for platform access, usage-based charges for outbound VoIP minutes with automatic pay-as-you-grow volume discounts, premium feature add-ons (mobile softphone, video, recording, languages), and reseller/distributor services, all on month-to-month contracts with no long-term commitments.

Telinta's product portfolio extends beyond core switching to include Hosted PBX, Virtual Office, a drag-and-drop phone.systems PBX (via DIDWW), Mobile (TeliGlobe), Desktop, and WebRTC softphones, UCaaS, SIP Trunking, Wholesale VoIP, Calling Card and Pinless, audio conferencing (TeliCon), click-to-call (TeliClick), callback, TeliSIM MVNO, encrypted VoIP, Mobile Top-Up, and traffic analysis (CallMon). The platform is integrated with a broad partner ecosystem covering eight or more DID providers, mobile top-up platforms (Ding, DT One, Prepay Nation), AI vendors (Vida Global), CRM (Zoho), robocall mitigation (TransNexus), and payment processors. The company sells primarily through direct enterprise field sales targeting telecom service providers globally, supplemented by industry events (ITEXPO, ITW Africa, AfricaCom), content marketing, webinars, and a multi-tier channel program that enables ITSPs to host their own sub-resellers. Telinta has no external venture capital or private equity funding, is founder-led (CEO Alex Ferdman, VP Marketing & Sales Anthony Stiso), and operates with a small team of 11-50 employees.

Name

Telinta

Legal name

Telinta, Inc.

Website

https://telinta.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Telinta, founded in 2002 and based in Springfield, NJ, operates TeliCore, a cloud-based white-label hosted softswitch and real-time billing platform built on PortaSwitch. It serves ITSPs, MSPs, telecom operators, and VoIP startups globally with subscription and usage-based pricing.

Ownership category

akta.pro rank

Product category

Cloud-based VoIP Softswitch and Billing Platform

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Cloud PBX & Hosted Telephony (HDAIAHAB), Voice Calling (VoIP) Apps (BPAMACAC)

Keywords

• Cloud softswitch platform
• VoIP billing solutions
• White label UCaaS
• Hosted PBX platform
• Telecom switching software

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Platform Subscription and Service Fees: Monthly service fees for access to TeliCore cloud-based softswitch and billing platform. Service agreements are month-to-month with no long-term contracts required. Includes comprehensive training and 24/7 technical support.
2. Usage-Based VoIP Minutes: Revenue generated from VoIP usage including outbound off-net minutes. Pay-as-you-grow volume discounts automatically applied, decreasing cost per minute as traffic grows. Inbound minutes are free.
3. Premium Service Add-ons: Additional revenue from premium services including Mobile Softphone app, video calling, call recording, additional languages, and specialized features beyond base platform capabilities.
4. Reseller and Distributor Services: Telinta enables ITSPs to serve resellers who run their own ITSP business, with specialized portals, reporting, and commission calculations at multiple levels.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Telinta sells a cloud-based white-label softswitch and billing platform called TeliCore that enables VoIP service providers, ITSPs, MSPs, telecom operators, and VoIP startups to launch and operate branded telecom services (Hosted PBX, SIP Trunking, UCaaS, softphones, calling card, conferencing, mobile top-up) without owning infrastructure. The platform combines Class 4 and Class 5 switching, real-time prepaid/postpaid billing, automated provisioning, multi-tier reseller portals, and integrations with AI, CRM, DID, and payment partners.

Product overview

Telinta offers a cloud-based white-label VoIP platform called TeliCore, which combines Class 4 and Class 5 softswitch capabilities with fully-integrated real-time billing. The platform enables service providers and their resellers to offer a comprehensive portfolio of brandable telecom services under their own brand. Core offerings include Hosted PBX (including Virtual Office and phone.systems drag-and-drop interface), softphone solutions (Mobile/TeliGlobe, Desktop, and WebRTC), UCaaS, SIP Trunking, Wholesale VoIP, Business/Residential VoIP, Calling Card & Pinless, Mobile Top-Up, audio-conferencing (TeliCon), click-to-call (TeliClick), CallBack services, TeliSIM MVNO, Encrypted VoIP, Virtual Phone Numbers, and Work-from-Home VoIP. The platform integrates with multiple AI providers (Vida Global for AI agents), CRM systems (Zoho), payment processors, and DID/termination carriers. All solutions are backed by 24/7 technical support and comprehensive training.

Differentiator

Problem solved

Functional benefit

Brands

• TeliCore: Cloud-based softswitch and billing platform for VoIP service providers
• TeliGlobe
• TeliSIM
• TeliCon
• TeliClick
• phone.systems
• Virtual Office
• CallMon
• TeliShield

Products and services

• TeliCore Cloud Softswitch and Billing Platform Cloud-based hosted softswitch and billing platform combining Class 4 and Class 5 switching capabilities with real-time billing, customer management, and provisioning tools, sold to VoIP service providers and ITSPs.
• Hosted PBX Cloud-based PBX solution enabling service providers to offer feature-rich business phone services including extensions, auto-attendants, voicemail, and call handling.
• Virtual Office Hosted PBX Self-service Hosted PBX solution for small businesses enabling users to customize their own VoIP service via brandable portals without needing IP phones.
• phone.systems Drag-and-Drop Hosted PBX Drag-and-drop Hosted PBX solution from DIDWW integrated with Telinta's platform, offering intuitive graphical interface for PBX configuration.
• Mobile Softphone (TeliGlobe) Brandable mobile softphone application for Android and iOS devices enabling VoIP calling, video calling, messaging, and PBX extension functionality on smartphones.
• Desktop Softphone Brandable softphone application for Windows and Mac computers supporting VoIP calling, headset integration via WebHID, and CRM data display.
• WebRTC Softphone Web-based softphone accessible via browser without software installation, enabling VoIP calling and CRM integration through any standard browser.
• UCaaS (Unified Communications as a Service) Comprehensive unified communications suite combining voice, video, messaging, conferencing, and collaboration features for business customers.
• SIP Trunking White label SIP trunking solution enabling service providers to deliver VoIP services to businesses with legacy or IP PBX hardware.
• Wholesale VoIP (Class 4 Softswitch) Carrier-grade Class 4 softswitch platform for wholesale VoIP termination services enabling high-volume traffic routing between carriers.
• Business VoIP VoIP services tailored for business customers including Hosted PBX, SIP Trunks, and unified communications under white label branding.
• Residential VoIP Residential telephony services replacing analog phone lines with VoIP including Class 5 features, voicemail, and video calling.
• Calling Card and Pinless Service Prepaid calling card and pinless services enabling VoIP calling with flexible rating, multi-language IVR, and recharge options.
• Mobile Top-Up Service Mobile airtime recharge services integrated with Ding, DT One, and Prepay Nation partners, enabling prepaid balance additions for 500+ operators in 150+ countries.
• TeliCon Audio Conferencing Feature-rich audio-conferencing solution with brandable portals, multi-language IVR, virtually unlimited conference rooms, and recording capabilities.
• TeliClick Click-to-Call Cloud-based click-to-call solution enabling website visitors to connect with sales or service agents via embedded icon, with WebRTC calling option.
• CallBack Service VoIP callback service triggered via ANI, SMS, web, or email enabling cost-effective calling by receiving a callback before placing outbound calls.
• TeliSIM MVNO Solution MVNO solution offering brandable eSIM and mobile data services for international travelers with voice, data, SMS, and roaming capabilities.
• Encrypted VoIP Secure VoIP services with IPsec VPN tunnels and SRTP encryption for safeguarding VoIP traffic and ensuring privacy.
• Work-from-Home VoIP Remote work VoIP solution enabling employees to work from anywhere using brandable softphones and flexible call routing via Virtual Office.
• Virtual Phone Numbers (DID) Virtual/DID number forwarding service enabling call routing to any phone number worldwide with time-based routing and multiple simultaneous ring destinations.
• Standalone Billing Service Flexible real-time billing system integrated with switching platform supporting prepaid/postpaid billing, promotions, volume discounts, and multiple payment methods.
• CallMon Traffic Analysis Real-time traffic analysis tool for monitoring ASR, ALOC, and other key VoIP metrics to optimize routing and detect issues.
• Vida AI Agent Integration for TeliCore AI agent capability integrated into TeliCore, enabling telecom service providers to offer AI-powered inbound call handling, natural language responses, SMS outreach, outbound calling, and chat in 10 languages.

Quantifiable outcome

• Cost per minute decreases significantly as traffic grows through automatic volume discounts
• +2 more outcomes

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability7 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core.

• Vida Global, Inc.coreStrategic or Co-development Partner · 1 June 2026Telinta integrated Vida's AI Agent technology into its TeliCore softswitch platform, enabling telecom service providers to add AI agents for voice, SMS, email, and chat services. Vida AI agents answer inbound calls with natural-language responses informed by knowledge base and CRM data, place outbound calls, and return missed calls automatically. Vida AI agents speak 10 languages by default and register as SIP devices on existing phone systems for seamless deployment. Both companies offer promotional discounts for new customers.
• Zoho CorporationcoreTechnology or Integration · 11 February 2026Telinta integrated Zoho CRM and Zoho WorkDrive into its TeliCore platform. CRM data appears within Telinta's brandable Desktop Softphone and WebRTC when an end user receives an inbound call. Call recordings are automatically uploaded to Zoho WorkDrive. Integration includes multiple Zoho datacenters in USA, Europe, and India. Promotional offer includes $400 credit for existing Zoho users signing up for Telinta.
• DingcoreTechnology or IntegrationDing is the number one international mobile top-up platform, reaching over 500 mobile operators in 140 countries worldwide. Headquartered in Dublin, Ireland with regional offices globally. Telinta customers access Ding via APIs for mobile top-up services to their end users.
• DT One (formerly TransferTo)coreTechnology or IntegrationDT One operates a leading global network for mobile top-up solutions with access to over 5 billion people across emerging economies through more than 550 mobile operators in 160 countries.
• PortaOnecoreTechnology or IntegrationPortaOne is the world's leading provider of software for VoIP switching and billing. Telinta owns and operates the largest deployment of Hosted PortaSwitch anywhere in the world. Telinta has participated in PortaOne customer events since 2016.
• DIDWWcoreTechnology or IntegrationDIDWW provides phone.systems, a robust cloud-based virtual PBX solution with drag-and-drop interface, integrated with Telinta's softswitch and billing platform. DIDWW provides the PBX solution while Telinta provides switching, billing, and brandable portals.
• TransNexuscoreTechnology or IntegrationTransNexus provides Robocall Mitigation solutions integrated into TeliCore for handling inbound and outbound traffic to help comply with STIR/SHAKEN requirements.
• Bandwidth, Bulk DID, DIDWW, IDT, Peerless, Sangoma VoIP Innovations, Sinch, VitelitycoreTechnology or IntegrationMultiple DID providers integrated with TeliCore via APIs for quick and easy purchase of phone numbers. Telinta also has API to RingBoost for vanity numbers and Commio for quickly changing underlying carriers.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PortaOne: PortaOne is both Telinta's underlying technology provider (PortaSwitch) and a direct competitor in hosted softswitch/billing. It offers the same Class 4/Class 5 switching and real-time billing, making it the closest comparable vendor in the hosted ITSP platform space.
• Sangoma Technologies: Sangoma owns FreePBX, Switchvox, and VoIP Innovations and competes in the hosted PBX and ITSP/wholesale VoIP markets with bundled switching, billing, and endpoint offerings — directly overlapping with Telinta's core portfolio.
• 3CX: 3CX provides a hosted/On-Premise PBX and UC platform widely resold by ITSPs and MSPs. It competes head-to-head with Telinta's Hosted PBX, softphone, and white-label offerings for the same ITSP and MSP customer base.
• Vodia Networks: Vodia offers a cloud-hosted PBX and softswitch platform with white-label and multi-tenant capabilities aimed at ITSPs and service providers — directly comparable to Telinta's TeliCore for ITSP channel sales.
• Brekeke Software: Brekeke provides SIP server, PBX, and softswitch software for ITSPs and enterprises. It targets the same hosted switching and IP-PBX market with comparable Class 4/Class 5 functionality.

Emerging players

• FreePBX / Sangoma (FreePBX.org): FreePBX is the dominant open-source IP-PBX platform with a large ITSP/integrator ecosystem. While Telinta offers a fully hosted cloud product, FreePBX is the open-source alternative many ITSPs benchmark against.

Broad incumbents

• RingCentral: RingCentral is a leading UCaaS and hosted PBX vendor serving enterprises directly. It competes with Telinta's ITSP customers' end offerings, indirectly pressuring Telinta's downstream channel economics.
• 8x8: 8x8 is a major UCaaS, cloud contact center, and voice platform provider serving global enterprises. It represents the upstream incumbent that competes for the same end customers Telinta's ITSPs serve.
• Twilio: Twilio's Voice/Elastic SIP Trunking and CPaaS APIs provide programmable communications infrastructure that competes with hosted switching/billing platforms at the wholesale layer and increasingly with UCaaS at the application layer.
• Bandwidth Inc. Bandwidth is a major DID provider, SIP trunking, and CPaaS platform that competes at both the carrier layer (where Telinta integrates) and increasingly the hosted UCaaS layer relevant to ITSP customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/telinta_
• YouTubeyoutube.com/channel/UC112PNMWcVOEx7qqHWryyiQ
• Facebookfacebook.com/sharer/sharer.php
• LinkedInlinkedin.com/company/telinta

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telinta