What CheKin does

CheKin is a Spanish cloud-based SaaS platform that automates guest check-in workflows for the short-term rental and hospitality industry. Founded in 2019 and headquartered in Sevilla, the platform covers online check-in, on-site OCR-based registration, biometric identity verification, remote access via digital keys, automated police reporting in 18-20+ countries, tourist tax calculation, digital contracts with e-signature, unified AI-assisted guest messaging, online payment collection, and upselling — sold primarily via tiered monthly or annual subscriptions with a 14-day free trial and Premium gating for identity verification features.

The underlying technology combines a multi-tenant SaaS core with an integration layer spanning 35+ PMS platforms (Guesty, Lodgify, Cloudbeds, Siteminder, Avantio, Hostaway, Hostify), 8+ smart lock providers (TTLock, Omnitec, Nuki, Keyless), and a published SDK for native third-party embedding. Biometric identity verification uses selfie-to-ID document comparison via computer vision; the Unified Inbox applies NLP for response suggestions grounded in host-provided documentation. Distribution is hybrid: self-serve PLG through the website and PMS marketplaces, supplemented by direct enterprise sales for larger portfolios and an SDK/API channel targeting PMS vendors and hospitality technology companies.

The business model is recurring subscription revenue from accommodation providers — primarily SMB and mid-market vacation rental operators, with selective enterprise reach (e.g., Greystar). CheKin reports 200,000+ properties using the platform, 25M+ completed check-ins, and presence in 45+ countries. The company has raised approximately $4.2M across five rounds (Encomenda, Google for Startups, JME Ventures, Sabadell Venture Capital, Dozen Investments, Faraday Venture Partners) and was recognized in Deloitte's Spain Fast 50 with up to 777% four-year revenue growth. In April 2026, CheKin suffered a major data breach exposing approximately 311,400 guest records, which is a material risk to its compliance-led value proposition.

Name

CheKin

Legal name

Chekin Soluciones Digitales, S.L.

Website

https://chekin.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

CheKin is a Sevilla-based SaaS platform that automates guest check-in, identity verification, police reporting, and payment workflows for vacation rentals, hotels, villas, and campings across 45+ countries, serving 200,000+ properties via PMS integrations and subscription pricing.

Ownership category

akta.pro rank

Product category

Hospitality Software

akta.pro primary industry

Customer Identity (KYC/CDD/EDD) & Onboarding (FSAMAMAA)

Keywords

• Guest check-in automation
• Hospitality compliance software
• Identity verification platform
• Vacation rental software
• Police reporting automation

Headquarters

HQ city

Sevilla

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Subscription Revenue: Chekin operates as a subscription-based SaaS platform where accommodation providers pay periodic fees (monthly or annual) to access the full suite of check-in automation, compliance, and guest management tools. The subscription model includes tiered packages (Basic and Premium) with identity verification requiring Premium activation.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

CheKin is a SaaS platform that automates guest check-in, identity verification, traveler/police registration compliance, tourist tax calculation, and digital contract signing for short-term rental properties, hotels, villas, and campings. The platform supplements core check-in workflows with add-on modules for online payments, upselling, a digital guest guide, e-invoicing, damage protection, and an AI-powered Unified Inbox for guest communication, and exposes its functionality through an SDK and REST API for native integration into PMS platforms. CheKin serves 200,000+ properties across 45+ countries with localized compliance formats.

Product overview

CheKin is a SaaS platform providing automated check-in solutions for the hospitality and tourism industry. The platform operates as a unified system with core check-in automation features (online check-in, onsite OCR check-in, self check-in with digital keys, police reporting) that form the foundation, supplemented by add-on modules for guest communication (Unified Inbox with AI), legal compliance (identity verification, e-invoicing, tourist taxes), revenue optimization (upselling, payments), and customization (Branded Guest App). The CheKin SDK provides native integration capabilities for PMS and platform partners. The system serves various accommodation types including apartments, hotels, villas, and campings, with legal compliance coverage across 20+ countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Check-in Automated online check-in solution that delivers a digital registration form to guests upon booking confirmation, capturing required guest data digitally for short-term rental properties, hotels, villas, and campings.
• Onsite Check-in with OCR Scanner On-site guest registration using an OCR scanner to digitize ID documents quickly and accurately, targeted at hotels, hostels, and accommodations with reception desks processing high guest volumes.
• Self Check-in with Remote Access and Digital Keys Remote property access via virtual keys delivered to guests for autonomous check-in, eliminating the need for physical key handover. Integrated with smart locks from TTLock, Omnitec, Nuki, KeyNest, Akiles, and Homeit.
• Police Reporting and Legal Compliance (Guest Registration) Automated generation and transmission of guest registration forms to police authorities, ensuring legal compliance across 18+ countries including Spain, Italy, France, Germany, Austria, Portugal, and others, with localized forms and reporting formats.
• Identity Verification with Biometric Match Biometric identity verification comparing a guest selfie photo with their ID document image using facial recognition technology to confirm the guest's identity during online check-in. Available on the Premium subscription tier.
• Unified Inbox with AI AI-powered unified messaging center that allows property managers to respond to guest messages instantly with AI-generated response suggestions based on host-provided information and documentation.
• Digital Guest Guide Digital guidebook that lets property managers share key property information, instructions, and local recommendations with guests during the check-in process.
• E-invoicing Automatic electronic invoice generation and management for accommodation services, streamlining billing for property managers and accommodation providers.
• Tourist Taxes Automatic calculation and collection of tourist taxes based on country, region, property type, and guest composition, with localized tax rule handling across supported jurisdictions.
• Damage Protection and Property Protection Plans Property protection plans and deposit management solutions designed to protect accommodation owners from property damage by guests during their stay.
• Branded Guest App White-label guest app that property managers can customize with their own branding to deliver a personalized mobile check-in experience for their guests.
• Upselling and Experiences Revenue maximization module offering personalized upsell options such as early check-in, late check-out, transport, and local leisure activities presented to guests during the check-in flow.
• Online Payments Centralized online payment collection for reservations, upsells, tourist taxes, and custom payment requests issued during or after a guest's stay.
• Customized Rental Contracts with Digital Signature Customizable rental agreement creation with digital signature capability, allowing hosts to add protective clauses and guests to sign during the online check-in process.
• CheKin SDK Software Development Kit and REST API enabling third-party platforms and PMS vendors to integrate CheKin's check-in, identity verification, and compliance functionality natively into their own products.

Quantifiable outcome

• 87% reduction in guest management time
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability5 records

Feature12 records

Partnerships

Ten partnerships are on record, tiered core.

• GuestycoreTechnology or IntegrationPMS integration partnership allowing two-way sync of listings and bookings between Guesty and Chekin platforms, enabling automated check-in for Guesty users.
• LodgifycoreTechnology or IntegrationPMS integration partnership enabling property sync and automated check-in workflows for Lodgify users.
• CloudbedscoreTechnology or IntegrationIntegration partnership with Cloudbeds PMS enabling synchronized bookings and automated guest check-in.
• SitemindercoreTechnology or IntegrationChannel manager integration partnership enabling distribution and booking sync with Siteminder's hotel distribution platform.
• AvantiocoreTechnology or IntegrationPMS integration with Avantio vacation rental software platform.
• HoliducoreGTM or Marketing PartnerCo-marketing partnership in onboarding flow where Chekin offers Holidu channel manager services to new users, optimizing the rental process from listing to check-in.
• AmenitizcoreGTM or Marketing PartnerCo-marketing partnership in onboarding flow offering Amenitiz hotel management software to Chekin users, combining website, booking engine, and channel manager capabilities.
• HostawaycoreTechnology or IntegrationPMS integration with Hostaway vacation rental management platform.
• HostifycoreTechnology or IntegrationPMS integration with Hostify vacation rental platform.
• Booking.comcoreTechnology or IntegrationBooking sync integration allowing Chekin to receive booking information from Booking.com for automatic check-in processing.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• RemoteLock: RemoteLock provides smart lock management software with guest access code generation and check-in workflows for vacation rentals. It overlaps with CheKin's digital key and self check-in capabilities and is a credible alternative for properties prioritizing lock-centric automation.
• Minut: Minut offers a sensor and software platform for short-term rental property managers covering noise monitoring, guest experience, and check-in. Its guest experience suite directly competes with CheKin's communication and check-in features for STR operators.
• Operto: Operto provides vacation rental operators with device and operations automation including smart locks, guest verification, noise monitoring, and check-in workflows. Its feature overlap with CheKin's self check-in and compliance modules makes it a direct functional competitor for STR property managers.
• Enso Connect: Enso Connect offers a guest experience platform for short-term rentals and boutique hotels that bundles digital check-in, smart lock integration, identity verification, and upsells. It targets the same vacation rental and small hospitality customers as CheKin with a directly comparable feature set.
• Breezeway: Breezeway is an operations and guest experience platform for short-term rental managers covering check-in, cleaning coordination, and property care. It overlaps directly with CheKin's hospitality operations features and serves a similar property management buyer.
• BnBuddy: BnBuddy is a guest check-in and guide app purpose-built for vacation rentals and Airbnbs, offering mobile check-in, upsells, and guest communication. It competes with CheKin for the same SMB and mid-market STR host segment with a lighter-weight product.
• NoiseAware: NoiseAware provides noise monitoring and guest experience tools for vacation rentals, with adjacent features for check-in and communication. It competes for the same property manager budget as CheKin, particularly in the US STR market.

Broad incumbents

• Guesty: Guesty is a leading vacation rental PMS platform serving property managers globally. Like Cloudbeds, it is both a CheKin integration partner and a broad incumbent with the capability to bundle guest check-in and verification features natively, posing disintermediation risk.
• Cloudbeds: Cloudbeds is a hotel and hostel PMS platform that also offers guest management and check-in workflows. It is simultaneously a CheKin integration partner and a potential competitor as it expands native guest experience features.
• Mews: Mews is a fast-growing hospitality operations platform used by hotels and hostels with native guest check-in, payment, and automation features. As a broader hospitality OS it competes with CheKin for hotel segment wallet share while serving a wider functional footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CheKinapp
• YouTubeyoutube.com/@chekin.official
• Facebookfacebook.com/app.chekin.io
• LinkedInlinkedin.com/company/chekin
• Instagraminstagram.com/chekin.official

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds5 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CheKin