ITPartners+
ITPartners+ is a privately held managed service provider founded in 2007 in Grand Rapids, Michigan, delivering co-managed and fully managed IT services — built on Datto's RMM and BCDR platform — to SMBs, enterprises, government agencies, and PE/VC portfolio companies across 39 U.S. states via a POD-based support model and a debt-funded acquisition strategy.
- Company typePrivate
- Founded2007
- HeadquartersGrand Rapids, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITPartners+ does
ITPartners+ is a privately held managed service provider founded in 2007 in Grand Rapids, Michigan, that delivers co-managed and fully managed IT services to small and medium-sized businesses, mid-market and enterprise organizations, government and public-sector agencies, insurance agencies, dental practices and DSOs, and private equity portfolio companies across 39 U.S. states. The company's core technology stack is built around Datto's secure cloud infrastructure — the firm holds Blue Diamond Global Partner status — encompassing Datto RMM for remote monitoring and management with built-in behavioral ransomware detection, Datto SIRIS and Alto 3 for business continuity and disaster recovery with instant virtualization and daily screenshot-verified backups, and Datto SaaS Protection for Microsoft 365 and Google Workspace. Service delivery is organized around a POD-based model in which customers are assigned a consistent team of engineers, supported by 24/7 operations that include a Philippines-based engineering presence and that report an average first-response time of approximately 2.9 minutes.
The company monetizes through recurring subscription revenue: fully managed IT is sold on a fixed per-seat monthly rate with no long-term contracts, co-managed IT is billed per user or per device, managed networking is sold on per-port unit pricing, and VoIP and SaaS backup services are billed per line or per seat. Adjacent revenue streams include Verkada physical security hardware resale with attached licensing, Microsoft 365 and SharePoint support, professional services and vCIO strategic consulting, and a $1 million ransomware warranty available with endpoint protection. Distribution is dual-track: a sales-led inside and field motion targets SMB and enterprise buyers directly, while a TIPS purchasing cooperative contract provides ceiling-based access to government, education, and non-profit buyers in all 50 states.
Since mid-2023, ITPartners+ has executed an aggressive debt-funded roll-up strategy, completing seven acquisitions including Netrix IT (September 2023, Minnesota), Trinity Worldwide Technologies (September 2024), Cloud Server Techs (May 2025, North Carolina), and ASG 365 (March 2026, Buffalo, New York). A $30 million debt funding facility from Metropolitan Partners Group closed in June 2025 to accelerate this national expansion. The company holds SOC 2 Type II certification from A-LIGN, Silver Microsoft Partner status, and has appeared on the CRN MSP 500 for eight consecutive years and the Inc. 5000 for six years. The firm is founder-led by CEO Kevin Damghani and currently employs between 11 and 50 people at its core organization, supplemented by acquired engineering teams and overseas operations; financial details including revenue are not publicly disclosed.
ITPartners+ firmographics
Firmographics- Name
- ITPartners+
- Legal name
- ITPartners+
- Website
- https://itpartners.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ITPartners+ is a privately held managed service provider founded in 2007 in Grand Rapids, Michigan, delivering co-managed and fully managed IT services — built on Datto's RMM and BCDR platform — to SMBs, enterprises, government agencies, and PE/VC portfolio companies across 39 U.S. states via a POD-based support model and a debt-funded acquisition strategy.
- Ownership category
- akta.pro rank
ITPartners+ industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Helpdesk & End-User Support Services (BPAEABAB), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where ITPartners+ is headquartered
LocationHeadquarters
- HQ city
- Grand Rapids
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
ITPartners+ business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services (Fully Managed): Fully managed IT services billed on a fixed per-seat pricing model with no long-term contracts. Includes help desk, monitoring, patching, security, backup, networking, and strategic guidance in one fixed monthly rate.
- Managed IT Services (Co-Managed): Co-managed IT services augmenting internal IT teams, billed per user or per device. Includes ticket overflow, monitoring, patching, endpoint management, security operations, and project support tailored to the customer's coverage map.
- VoIP Services: Cloud-hosted VoIP services with free phones on day one and lifetime warranty, billed per line. Includes call center functionality, business SMS, call recording, voicemail to email, and conferencing features.
- Physical Security Solutions: Verkada physical security products including cameras and access control, sold and installed through the company's authorized reseller relationship. One-time hardware sale plus ongoing platform licensing.
- Professional Services and vCIO: Strategic IT consulting, IT roadmaps, budget and lifecycle planning, vendor coordination, and virtual CIO services, often bundled with managed service contracts or offered separately for enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Fixed per-seat pricing for fully managed IT services |
| Per seat | Monthly | Co-managed IT services billed per user or per device |
| Unit Pricing | Monthly | Managed Networking - per device/port pricing |
| Per seat | Monthly | SaaS protection - per user pricing for Microsoft 365 and Google Workspace backup |
| Subscription | Monthly | VoIP - per line pricing with free hardware |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
ITPartners+ product offering
Product offeringCore offering
ITPartners+ is a managed service provider (MSP) delivering fully managed IT and co-managed IT services to small and medium-sized businesses, enterprises, and government agencies. Its core offerings include 24/7 help desk support, remote monitoring and management, backup and disaster recovery, managed networking, cybersecurity, VoIP, and Microsoft 365/Google Workspace support, delivered through POD-based engineering teams using Datto's RMM and BCDR platforms.
Product overview
ITPartners+ operates as a managed service provider (MSP) offering two primary service delivery models: Co-Managed IT Services (where ITPartners+ augments a client's internal IT team with capacity, monitoring, and specialty skills) and Fully Managed IT Services (where ITPartners+ handles complete IT operations). The core technology stack is built around Datto's RMM and BCDR platforms, with the main products including Backup & Business Continuity (leveraging Datto SIRIS and Alto 3), Managed Networking, Remote Monitoring and Management (RMM), VoIP, and Microsoft 365/Google Workspace Backup. Add-on modules extend capabilities into cybersecurity services, physical security (via Verkada), and Microsoft 365/SharePoint support. The company serves multiple verticals including Public Sector/Government, Enterprise, Business/SMB, Insurance Agencies, Dental Practices/DSOs, and Private Equity/Venture Capital. Services are delivered through a POD-based support structure with dedicated engineering teams providing direct access without phone trees.
Differentiator
Problem solved
Functional benefit
Products and services
- Co-Managed IT Services IT support service where ITPartners+ augments a client's internal IT team by providing capacity, specialty skills, 24/7 monitoring, and project support while the client's team retains ownership of strategy. Includes ticket overflow, endpoint and network monitoring, patch management, email security, MFA support, and backup oversight. Targeted at public and private sector IT professionals.
- Fully Managed IT Services Comprehensive IT outsourcing where ITPartners+ serves as the client's full IT department, handling 24/7 monitoring, help desk, patch management, endpoint and server management, email security, MFA support, backup oversight, network and firewall care, vendor coordination, and strategic guidance. Designed for small and medium-sized businesses without internal IT teams.
- Backup & Business Continuity Ransomware-resilient business continuity solution featuring instant virtualization via Datto SIRIS and Alto 3. Includes daily screenshot verification, recovery in as little as 6 seconds, backup intervals up to every 5 minutes, AES 256 encryption, and multiple data sites (one local plus two private clouds).
- Managed Networking Centralized network administration and monitoring including switches, WiFi access points, and PoE with self-healing capabilities. Provides proactive monitoring, redundancy planning, remote management, Layer 2 protocol analysis, intrusion detection and prevention (IDP), VPN support, and web filtering.
- Remote Monitoring and Management (RMM) Cloud-based RMM service using Datto's platform enabling remote monitoring, management, and support of all endpoints. Features 99.99% availability, 24/7/365 expert access, built-in ransomware detection via behavioral analysis, patch management, and integration with Datto BCDR products.
- Microsoft 365 & Google Workspace Backup Cloud-to-cloud SaaS protection service for Microsoft 365 (Teams, SharePoint, Exchange, OneDrive) and Google Workspace (Mail, Calendar, Contacts, Drive, Team Drive). Automated backups three times daily with infinite retention in Datto's private cloud, point-in-time recovery, and 24/7 Datto support.
- Microsoft 365 and SharePoint Support
Quantifiable outcome
- 95% Customer Satisfaction Score based on recent partner surveys
- +8 more outcomes
Companies that use ITPartners+
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles6 records
ITPartners+ technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability1 record
Feature7 records
ITPartners+ partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, minor and major.
- ASG 365coreITPartners+ announced a strategic partnership with ASG 365, a trusted IT services provider founded in 2000 and based in Buffalo, New York. The partnership enables ASG 365 clients to access ITPartners+'s expanded engineering resources and POD-based support structure. ASG 365 founder Brian Atkinson continues serving clients with deeper support capabilities. Both organizations emphasize shared commitments to proactive service, cultural alignment, and long-term client relationships.
- Cloud Server TechscoreITPartners+ announced a strategic merger with Cloud Server Techs in May 2025. Cloud Server Techs was a trusted North Carolina-based IT provider specializing in serving the region, expanding ITPartners+'s presence in North Carolina.
- Trinity Worldwide TechnologiescoreITPartners+ and Trinity Worldwide Technologies announced their official merger in September 2024, expanding the company's capabilities and customer base through strategic combination.
- Netrix ITcoreITPartners+ and Netrix IT announced a strategic merger in September 2023. Netrix IT was a prominent MSP based in the greater Minneapolis/St. Paul metro area, expanding ITPartners+'s presence in Minnesota. This merger added capabilities and geographic footprint to the platform.
- A-LIGNminorA-LIGN is the third-party audit firm that conducted ITPartners+'s SOC 2 Type II examination. A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,500 global organizations, licensed as SOC 1 and SOC 2 Assessor, and accredited ISO 27001, ISO 27701, ISO 22301, HITRUST CSF Assessor, FedRAMP 3PAO, and Qualified Security Assessor Company.
- DattocoreITPartners+ is a Datto Blue Diamond Global Partner—the highest level of Datto partnership—with all partner support engineers holding multiple Datto certifications. They are a member of the Datto Global Advisory Committee, providing feedback on Datto's future plans. The company utilizes Datto's full stack including RMM, BCDR (SIRIS and ALTO), SaaS protection (Cloud Continuity for PCs), and Datto RMM for ransomware detection and endpoint recovery.
- VerkadacoreITPartners+ is a Verkada authorized reseller and installer, offering Verkada's hybrid cloud security system including cameras with on-camera solid-state storage, centralized cloud management, people and vehicle analytics, and native cloud-based access control. The partnership features a 10-year warranty on hardware and automatic firmware updates.
- MicrosoftcoreITPartners+ holds Silver Microsoft Partner status with deep experience across Microsoft 365 migrations, Teams, OneDrive, SharePoint, and Entra ID. They provide Microsoft 365 and SharePoint support, Microsoft 365 backup, and Microsoft-native security configurations including MFA support, conditional access policies, and data protection.
- TIPS (Purchasing Cooperative)majorITPartners+ is a TIPS awarded vendor—a purchasing cooperative active in all 50 states that is free to join. Through this partnership, government, education, and non-profit agencies can access ITPartners+'s services without a lengthy RFP process, using national volume ceiling-based discounted pricing. The cooperative contract covers all of ITPartners+'s public sector services.
- Keystone ChurchminorITPartners+ partners with Keystone Church in their mission work in the Dominican Republic, specifically supporting the school and technical education initiatives in El Cacique, Santo Domingo. ITPartners+ helped install fiber internet and a computer lab at the school in partnership with Keystone Church and Dr. Sylvia Martinez.
- Dr. Betty Udongo / New Generation Healing & Empowerment CentreminorITPartners+ partners with Dr. Betty Udongo in Uganda, supporting the New Generation Healing & Empowerment Centre for women. The company installed solar power, Starlink internet, and a full computer lab at the Centre. CEO Kevin Damghani led the mission trip, and the partnership continues with annual visits and support for the Centre's internet café.
Scale indicators8 records
Recent moves7 records
Expansion highlights7 records
ITPartners+ competitors and assessment
Company assessmentBroad incumbents
- ConnectWise: Large PSA, RMM, and cybersecurity platform serving the MSP ecosystem — comparable as a broad incumbent in the same operational stack ITPartners+ depends on, with overlapping SMB/mid-market MSP customers.
- Kaseya: Major RMM and MSP-software platform owner (also owner of Datto); competes with ITPartners+ indirectly as a vendor-driven consolidator with broad portfolio spanning MSP tooling and managed services.
Direct peers
- ITsavvy: Mid-market managed IT services and technology solutions provider offering cloud, networking, security, and helpdesk — similar scale and breadth of services to ITPartners+.
- TechMD: California-based managed IT and cybersecurity firm focused on SMB and mid-market; comparable to ITPartners+ in service mix (helpdesk, cybersecurity, cloud) and customer profile.
- NexusTek: US managed IT, cloud, and security services provider for SMB and mid-market; comparable to ITPartners+ in delivering outsourced IT operations with national coverage.
- CMIT Solutions: National franchise-based MSP delivering managed IT, cybersecurity, and compliance to SMBs across the US; comparable to ITPartners+ in SMB focus, multi-state delivery, and standardized managed-service catalog.
- Dataprise: US-based managed IT services and cybersecurity provider serving SMB and mid-market clients with helpdesk, cloud, and security offerings — directly comparable to ITPartners+ in size, customer base, and full-stack MSP model.
- Onepath: US managed services provider for SMB and mid-market with strong Microsoft and security practices; comparable in customer segments and full-service managed IT approach.
- iCorps Technologies: Northeast-US managed IT and cloud services provider for SMB and mid-market, offering helpdesk, managed security, and Microsoft 365 support — closely overlaps ITPartners+'s co-managed/fully-managed IT stack.
- Stratosphere Networks: Managed IT, cloud, and cybersecurity provider serving SMB and mid-market in multiple US regions — closely comparable to ITPartners+ in service catalog and customer size.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
ITPartners+ social profiles
Digital presenceITPartners+ compliance and trust
Trust signalCompliance4 records
ITPartners+ financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITPartners+ leadership team
Management profileNumber of profiles
Profiles3 records
ITPartners+ subsidiaries and ownership
Company hierarchySubsidiaries4 records
ITPartners+ funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITPartners+ M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITPartners+
What does ITPartners+ do?
ITPartners+ is a managed service provider (MSP) delivering fully managed IT and co-managed IT services to small and medium-sized businesses, enterprises, and government agencies. Its core offerings include 24/7 help desk support, remote monitoring and management, backup and disaster recovery, managed networking, cybersecurity, VoIP, and Microsoft 365/Google Workspace support, delivered through POD-based engineering teams using Datto's RMM and BCDR platforms.
Is ITPartners+ a public or private company?
ITPartners+ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ITPartners+ founded?
ITPartners+ was founded in 2007. It employs 11 to 50 people.
Where is ITPartners+ based?
ITPartners+ is headquartered in Grand Rapids, United States, in the North America region.
How does ITPartners+ make money?
Five revenue lines are on record. Managed IT Services (Fully Managed) is the primary driver. The others are managed IT Services (Co-Managed), voIP Services, physical Security Solutions and professional Services and vCIO.
Who are ITPartners+'s main competitors?
Broad incumbents on record are ConnectWise and Kaseya. Direct peers are ITsavvy, TechMD, NexusTek, CMIT Solutions, Dataprise, Onepath, iCorps Technologies and Stratosphere Networks.
Does ITPartners+ have an API?
No public API is recorded for ITPartners+.
What industry is ITPartners+ in?
ITPartners+'s product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP). Its NAICS code is 541513 and its SIC code is 7370.