OpenLogi
OpenLogi is a Tokyo-based e-commerce logistics outsourcing platform serving 13,000+ merchants through a nationwide network of 70+ warehouses and a proprietary OMS/WMS platform. The company offers API-integrated automated fulfillment, cross-border shipping to 120+ countries, and cold-chain logistics to D2C brands and SMEs.
- Company typePrivate
- Founded2013
- HeadquartersTokyo, Japan
- Headcount51–100
- GTM typeB2B
- OfferingServices
What OpenLogi does
OpenLogi is a Japanese logistics outsourcing platform headquartered in Tokyo, founded in December 2013. The company provides complete e-commerce fulfillment services — including warehousing, order processing, packing, and shipping — to SMEs, D2C brands, and online sellers through a proprietary nationwide network of 70+ partner warehouses and 130+ member warehouse locations. With 13,000+ customer accounts, daily shipping capacity of 100,000+ units, and cross-border delivery to 120+ countries, OpenLogi serves diverse verticals including apparel, food, cosmetics, entertainment goods, subscription commerce, and large-item logistics.
The company's core technology stack consists of a cloud-based integrated Order Management System (OMS) and Warehouse Management System (WMS) platform connected via API to all major Japanese e-commerce systems — Shopify, BASE, STORES, ecforce, makeshop, Next Engine, Rakuten, Yahoo! Shopping, TikTok Shop, Qoo10 — and to international carriers (EMS, DHL, FedEx) plus domestic carriers (Sagawa, Yamato). The platform achieves up to 93.5% automated shipping rates and a 0.002% mis-shipment rate through standardized operations, real-time monitoring, and proprietary quality management cycles. OpenLogi holds Japan's No.1 Shopify logistics app ranking (2021-2022) with 1,000+ Shopify store integrations. Recent AI-related features include an AI-based Packing Prediction System with Truck Loading Prediction functionality, plus an in-house Inventory Fill Rate Heat Map for warehouse optimization.
OpenLogi operates a hybrid revenue model combining usage-based fees for warehousing and fulfillment (no initial or fixed costs, billed by volume, size, and service requirements) with monthly subscription fees for the OMS/WMS software layer (base ¥10,000/month with tiered per-unit pricing). Its go-to-market is primarily product-led through the Shopify App Store, complemented by content marketing (OPENLOGI Mag., e-books, seminars), partner agencies (Fracta, R6B, apparel-web, Comers Media), and dedicated enterprise sales consultation. The company has raised approximately $48M USD across multiple funding rounds from 2014 to 2024, with investors including Eight Roads Ventures Japan, Spiral Capital, Global Brain, SMBC Venture Capital, Mizuho Bank, and 31Ventures.
OpenLogi firmographics
Firmographics- Name
- OpenLogi
- Legal name
- 株式会社オープンロジ
- Website
- https://service.openlogi.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- OpenLogi is a Tokyo-based e-commerce logistics outsourcing platform serving 13,000+ merchants through a nationwide network of 70+ warehouses and a proprietary OMS/WMS platform. The company offers API-integrated automated fulfillment, cross-border shipping to 120+ countries, and cold-chain logistics to D2C brands and SMEs.
- Ownership category
- akta.pro rank
OpenLogi industry classification
Industry- Product category
- E-commerce Fulfillment Services
- NAICS
- General Warehousing and Storage (493110), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Refrigerated Warehousing and Storage (493120), Warehousing and Storage (493)
- SIC
- Public Warehousing & Storage (4220), Services-Prepackaged Software (7372), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- E-commerce & Omnichannel Fulfillment Centers (Non-Temp Controlled) (TLALAAAC)
- akta.pro secondary industries
- Pick/Pack & Value-Added Warehouse Services (Kitting, Returns Prep) (CRAFAMAD), Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE), International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE), Subscription Box & Recurring Order Fulfillment (TLAIADAH)
Keywords
Where OpenLogi is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
OpenLogi business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- 物流代行サービス (Warehousing & Fulfillment): Usage-based (従量課金制) pricing model where customers pay for warehouse usage fees (receiving + storage) and delivery fees based on volume, size, and service requirements. No initial or fixed costs. This is the primary revenue stream.
- EC自動出荷システム利用料 (OMS/WMS Platform Fees): Monthly subscription for the integrated order and warehouse management system. Single-channel and multi-channel plans available with tiered pricing based on monthly shipment volume.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Single Channel Plan - Basic system access for single EC platform integration |
| Subscription | Monthly | Multi Channel Plan - Enhanced system for multiple EC platform integrations |
| Hybrid | Monthly | System Usage Fee Structure (OMS/WMS) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
OpenLogi product offering
Product offeringCore offering
OpenLogi provides outsourced logistics and fulfillment services for e-commerce businesses and D2C brands in Japan. It operates a nationwide network of 70+ partner warehouses and 130+ member warehouse locations, delivering receiving, storage, picking, packing, and shipping through an integrated OMS/WMS platform with API-based automation. It also offers value-added services such as cross-border shipping, cold-chain fulfillment, FBA delivery preparation, customer support outsourcing, and warehouse relocation.
Product overview
OpenLogi operates as a logistics fulfillment platform consisting of a core logistics outsourcing service (EC物流代行サービス) powered by a proprietary fullfilment network (フルフィルメントネットワーク) of 70+ warehouses, supported by an integrated software layer. The software stack includes the EC自動出荷システム (OMS) — a unified Order Management System with WMS capabilities — and a ユーザーポータル (User Portal) for real-time inventory and shipment management. Specialized vertical solutions build on this core: Shopify物流サービス (the No.1 Shopify logistics app), 冷冻・冷蔵倉庫サービス for temperature-controlled goods, 食品EC物流サービス, リピート通報物流サービス for subscription commerce, and 越境EC物流サービス for international shipping. Ancillary services include CS代行サービス (customer support outsourcing), 倉庫移転・移管サービス, FBA納品サービス, and ネクストエンジン連携. The platform is differentiated by its nationwide warehouse network, API-driven automation achieving 93.5% automatic shipping rate, pay-per-use pricing model, and quality management achieving a 0.002% mis-shipment rate.
Differentiator
Problem solved
Functional benefit
Products and services
- E-commerce Logistics Outsourcing Service (EC物流代行サービス) Full-service logistics outsourcing for e-commerce businesses, covering inbound receiving, warehousing, order processing, picking, packing, and shipping through OpenLogi's nationwide partner warehouse network. Targeted at EC operators and D2C brands that want to delegate logistics operations.
- EC Automatic Shipping System / OMS (EC自動出荷システム)
Quantifiable outcome
- Mis-shipment rate of 0.002% or lower (1 in 50,000 shipments)
- +5 more outcomes
Companies that use OpenLogi
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles4 records
OpenLogi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
Feature7 records
OpenLogi partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- Shopify (Shopify Japan)corePrimary technology integration partnership with Shopify. OpenLogi holds No.1 ranking for Shopify logistics app installations in Japan (2021-2022) with 1,000+ store integrations. Provides seamless order-to-shipment automation for Shopify merchants.
- BASEcoreAPI integration partnership enabling automatic order synchronization and fulfillment for BASE e-commerce platform merchants.
- STOREScoreAPI integration partnership for STORES platform merchants, enabling automated shipping and inventory management.
- ecforcecoreIntegration partnership with ecforce e-commerce platform for automated order fulfillment and multi-channel management.
- makeshopcoreAPI integration partnership with makeshop platform for automated fulfillment services.
- ネクストエンジン (Next Engine)coreIntegration with Next Engine order consolidation system for multi-channel sellers, enabling unified inventory and order management across multiple marketplaces.
- 楽天市場 (Rakuten)coreAPI integration enabling fulfillment services for Rakuten marketplace sellers with automated order processing.
- Yahoo!ショッピングcoreIntegration with Yahoo! Shopping for automated fulfillment services for marketplace sellers.
- TikTok ShopcorePartnership enabling fulfillment for TikTok Shop merchants with promotional campaigns offering logistics cost discounts.
- Qoo10coreIntegration with Qoo10 marketplace with promotional campaign for logistics cost discounts for new merchants.
- Amazon FBA (フルフィルメント by Amazon)coreFBA delivery support service where OpenLogi handles pre-FBA logistics including inspection, packaging, labeling, and delivery to Amazon fulfillment centers.
- 佐川急便corePreferred delivery carrier partnership for domestic shipping within Japan. Available as shipping option for merchants using OpenLogi fulfillment services.
- ヤマト運輸corePreferred delivery carrier partnership for domestic shipping. Available as shipping option for merchants using OpenLogi fulfillment services.
- EMS (国際スピード郵便)coreInternational shipping via Japan Post EMS service. Discounted rates available through OpenLogi partnership agreements.
- DHLcoreInternational shipping via DHL express service for cross-border EC fulfillment to 120+ countries.
- FedExcoreInternational shipping via FedEx express service for cross-border EC fulfillment.
- 株式会社フラクタminorShopify partner agency providing e-commerce site development and marketing services. Refers merchants to OpenLogi for fulfillment services.
- 株式会社R6BminorShopify partner agency specializing in online store development with full referral system to OpenLogi for fulfillment.
- 株式会社アパレルウェブminorApparel industry-focused Shopify partner providing lifestyle and digital marketing expertise with OpenLogi referrals.
- コマースメディア株式会社minorE-commerce support partner offering one-stop services from production to operations with OpenLogi fulfillment partnerships.
- 株式会社世界へボカンminorInternational e-commerce partner providing overseas web marketing support with 15 years of experience, referring clients to OpenLogi.
- Shopify FlowcoreIntegration with Shopify Flow workflow automation enabling automated shipping rule configurations based on customer purchase history and segmentation.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
OpenLogi competitors and assessment
Company assessmentDirect peers
- Logiless (ロジレス): Japanese SaaS-based WMS/OMS platform for e-commerce fulfillment with warehouse network integrations. Most direct competitor to OpenLogi in Japan, targeting the same D2C/SME merchant segment with multi-channel automation.
- ShipBob: US-based e-commerce fulfillment platform combining proprietary warehouse network with OMS/WMS technology. Closest global analog to OpenLogi's hybrid software-plus-network model, primarily serving Shopify and D2C merchants.
- CLOUDLOGIX: Japanese e-commerce fulfillment provider with nationwide warehouse network and API integrations with major Japanese EC platforms. Direct Japanese competitor offering comparable pick-pack-ship services to D2C and SME merchants.
- ShipMonk: US-based multi-channel fulfillment platform with proprietary OMS/WMS technology and owned/partner warehouse network. Directly comparable business model targeting SMB and mid-market e-commerce merchants.
- SB Frame (SBフレーム): Japanese e-commerce fulfillment subsidiary of SoftBank providing outsourced logistics services with integrated IT platform. Competes directly with OpenLogi for D2C and enterprise e-commerce fulfillment in Japan.
- ShipHero: US-based WMS and fulfillment platform provider serving SMB and mid-market e-commerce merchants with warehouse management software and outsourced fulfillment. Comparable business model combining software with operational logistics.
Broad incumbents
- Yamato Transport (ヤマト運輸): Japan's largest domestic parcel delivery provider that also offers e-commerce fulfillment services (Palette Logistics). Functions as both a carrier partner and broad incumbent offering overlapping fulfillment capabilities as part of a wider portfolio.
- ASKUL Logistics (アスクル物流): Japanese B2B office supply and logistics provider with extensive warehouse and fulfillment infrastructure. A broader incumbent offering overlapping e-commerce fulfillment and warehousing capabilities, though not specializing in the D2C niche.
- Scroll (スクロール): Japanese mail-order and catalog fulfillment provider with established logistics infrastructure. Larger established player in Japanese catalog/mail-order fulfillment that overlaps with e-commerce fulfillment services.
- Deliverr (Shopify): E-commerce fulfillment network acquired by Shopify in 2022. Functions as a broader incumbent within the Shopify ecosystem where OpenLogi holds the No.1 third-party logistics app position; relevant benchmark for Shopify-native fulfillment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
OpenLogi social profiles
Digital presenceOpenLogi compliance and trust
Trust signalCompliance1 record
OpenLogi financial estimates
Financial estimateRevenue estimate
Valuation estimate
OpenLogi leadership team
Management profileNumber of profiles
Profiles3 records
OpenLogi funding detail
Funding detailFunding overview
Funding rounds7 records
Investors26 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OpenLogi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OpenLogi
What does OpenLogi do?
OpenLogi provides outsourced logistics and fulfillment services for e-commerce businesses and D2C brands in Japan. It operates a nationwide network of 70+ partner warehouses and 130+ member warehouse locations, delivering receiving, storage, picking, packing, and shipping through an integrated OMS/WMS platform with API-based automation. It also offers value-added services such as cross-border shipping, cold-chain fulfillment, FBA delivery preparation, customer support outsourcing, and warehouse relocation.
Is OpenLogi a public or private company?
OpenLogi is a private company. It is classified as venture growth investor backed and is currently operating.
When was OpenLogi founded?
OpenLogi was founded in 2013. It employs 51 to 100 people.
Where is OpenLogi based?
OpenLogi is headquartered in Tokyo, Japan, in the Asia region.
How does OpenLogi make money?
Two revenue lines are on record. 物流代行サービス (Warehousing & Fulfillment) is the primary driver. The others are EC自動出荷システム利用料 (OMS/WMS Platform Fees).
Who are OpenLogi's main competitors?
Direct peers on record are Logiless (ロジレス), ShipBob, CLOUDLOGIX, ShipMonk, SB Frame (SBフレーム) and ShipHero. Broad incumbents are Yamato Transport (ヤマト運輸), ASKUL Logistics (アスクル物流), Scroll (スクロール) and Deliverr (Shopify).
Does OpenLogi have an API?
Yes. OPENLOGI API enables integration with EC platforms and systems for automated shipping. The public API allows seamless integration with proprietary services. Integration enables automatic synchronization of product masters, inbound/outbound data, and shipping operations. Supports real-time inventory management and automated shipping instruction dispatch. Developer documentation is at api.openlogi.com/doc/api.html.
What industry is OpenLogi in?
OpenLogi's product category is E-commerce Fulfillment Services. Its primary akta.pro industry code is TLALAAAC, E-commerce & Omnichannel Fulfillment Centers (Non-Temp Controlled), with a secondary code of CRAFAMAD, Pick/Pack & Value-Added Warehouse Services (Kitting, Returns Prep). Its NAICS code is 493110 and its SIC code is 4220.