Resq
ResQ is an AI-powered facilities management platform that centralizes work orders, vendor dispatch, preventive maintenance, and IoT monitoring for multi-location restaurants, hospitality operators, and other facility owners, serving 10,000+ brands and trades businesses across North America and the UK.
- Company typePrivate
- Founded2017
- HeadquartersToronto, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Resq does
ResQ is an AI-powered facilities management platform purpose-built for restaurant and hospitality operators managing maintenance across multiple locations. The platform centralizes work order submission, vendor dispatch, asset tracking (via QR code tagging), preventive maintenance scheduling, IoT temperature monitoring for refrigeration, invoice processing, budget controls, and spend analytics into a single web and mobile interface. ResQ also operates a marketplace connecting operators with pre-vetted trade professionals across 40+ service categories, and offers an AI tool (Nora) that converts field technician notes into structured invoices for trades users.
The company operates a hybrid go-to-market model: a free Basic tier (up to 3 users, with paid users at $30/user/month on annual term) supports self-serve adoption among small operators, while a Pro tier (10-seat minimum, sales-assisted) targets multi-location enterprise accounts with dedicated account managers, quarterly business reviews, advanced financial controls, and Restaurant365 EDI integration. A separate revenue stream is generated from trades businesses that opt into premium services for benefits like 7-day guaranteed payments. ResQ claims 10,000+ customer brands and trades businesses, including named logos such as Hai Hospitality, EmblemHealth, Paris Baguette, Blank Street Coffee, Hattie B's, and Hattie's (and supplier-side customers including Mico Cooling and Top Lock). The company was founded in 2017 (some sources cite 2018), is headquartered in Toronto, Canada, and maintains offices in New York, Miami, and London. ResQ has raised at least $46.5 million in venture funding across rounds including a $7.5M seed in June 2021 and a $39M Series 2 in October 2021 led by Tiger Global Management and Canvas Prime, with backing from Homebrew, Golden Ventures, Inovia Capital, and others.
Resq firmographics
Firmographics- Name
- Resq
- Legal name
- Get ResQ Ltd.
- Website
- https://getresq.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ResQ is an AI-powered facilities management platform that centralizes work orders, vendor dispatch, preventive maintenance, and IoT monitoring for multi-location restaurants, hospitality operators, and other facility owners, serving 10,000+ brands and trades businesses across North America and the UK.
- Ownership category
- akta.pro rank
Resq industry classification
Industry- Product category
- Facilities Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)
- akta.pro secondary industry
- CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions (HDAEAFAK)
Keywords
Where Resq is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
Resq business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription - Basic Tier: Free tier with 3 users, unlimited work order submitters. Paid users cost $30/user/month on annual term. Revenue generated from user upgrades beyond the free tier.
- Subscription - Pro Tier: Premium tier for multi-location operators with 10-seat minimum, includes dedicated account manager, quarterly business reviews, advanced financial controls, and custom reporting. Priced via sales contact.
- Trade Premium Services: Revenue from trades who voluntarily opt into premium services for benefits like faster payments and increased job opportunities. Vendors are not charged mandatory fees to join the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free to start with 3 users; $30/user/month for additional Basic users on annual term |
| Subscription | Annual | Contact sales for pricing; 10 seat minimum required |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Resq product offering
Product offeringCore offering
ResQ provides an AI-powered facilities management platform that enables restaurant, retail, healthcare, and other multi-location operators to submit, track, and pay for repair and maintenance work through a single web and mobile application. The platform combines work order management, asset tracking with QR code tagging, preventive maintenance scheduling, vendor sourcing across 40+ trades categories, automated invoicing, and spend analytics. The ResQ Vendor Network connects facility operators with pre-vetted trades professionals, and the proprietary Nora AI assistant converts field notes into professional invoices.
Product overview
ResQ is an AI-powered facilities management platform built for restaurant and hospitality operators, offering a unified platform with multiple integrated modules. The core platform centers on Work Order Management, Asset Management, and Vendor Management, with additional modules covering Preventative Maintenance Management, Sensors (IoT temperature monitoring), Internal Technician Management, Large Projects (CapEx), Personal Dashboard, Spend Controls & Workflows, Invoicing, Budget Management, and Insights & Analytics. ResQ's AI layer is anchored by Nora AI, which automates invoice creation from field notes. The platform is sold in two tiers: a free Basic plan (up to 3 users) and a paid Pro plan (10-seat minimum) that adds a dedicated account manager, quarterly business reviews, and R365 EDI integration. The ResQ Vendor Network (Super Vendors) provides pre-vetted trade professionals across 40+ service categories. Additional products include The Fix, a bi-weekly restaurant industry newsletter.
Differentiator
Problem solved
Functional benefit
Brands
- Nora: AI-powered tool that converts job site notes into professional invoices and action items for trades businesses.
- The Fix
Products and services
- ResQ Facilities Management Platform AI-powered facilities management platform that helps restaurant, retail, healthcare, and other multi-location operators streamline repair and maintenance operations, connect with vetted trades, manage work orders, and analyze spending across multiple locations. Sold in two tiers: a free Basic plan (up to 3 users) and a paid Pro plan (10-seat minimum) with dedicated account management, quarterly business reviews, advanced financial controls, and Restaurant365 EDI integration.
- ResQ Vendor Network (Super Vendors) Pre-vetted marketplace of quality trades professionals across 40+ service categories that enables facility operators to quickly find and hire reliable contractors without lengthy vetting processes. Trades vendors join at no mandatory cost and can opt into premium services for faster payments and prioritized jobs.
- Nora AI AI-powered tool that converts field technician notes and voice inputs into professional, formatted invoices, eliminating manual data entry and saving 10-15 administrative hours per week for trades businesses. Available to trades users on the ResQ platform.
Quantifiable outcome
- 10-15% average R&M spend reduction
- +4 more outcomes
Companies that use Resq
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles3 records
Resq technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature8 records
Resq partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ServiceTitancorePartnership announced September 2025 to simplify commercial workflows for trades professionals. The integration connects ResQ's facility management platform with ServiceTitan's field service management capabilities, enabling seamless data flow between facilities operators and trades service providers.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Resq competitors and assessment
Company assessmentDirect peers
- 86 Repairs: Direct competitor in restaurant facilities management and repair coordination. ResQ's own SEO strategy targets '86 Repairs alternative' keywords, and customer Hattie B's explicitly cited ResQ over 86 Repairs after a side-by-side trial.
- ServiceChannel: Facilities and maintenance management platform serving multi-location operators including restaurants and retail. Comparable in work order management, vendor network and spend analytics for multi-site operators.
- MaintainX: Mobile-first CMMS and maintenance management platform serving manufacturing, facilities and operations teams. Comparable in work order, preventive maintenance and asset management capabilities, with a similar PLG + sales-led hybrid GTM.
- UpKeep: CMMS and asset operations management platform for maintenance teams. Overlaps ResQ's work order management, preventive maintenance and asset tracking modules for multi-location operators.
- Limble CMMS: Modern CMMS platform with work order management, preventive maintenance and asset tracking. Competes for the same facilities operations buyer that ResQ targets in restaurants and adjacent verticals.
- FMX (Facility Management eXpress): Facilities management platform for K-12 schools, higher education and commercial facilities. Overlaps ResQ's facilities management workflow in adjacent multi-location verticals.
Broad incumbents
- ServiceTitan: Dominant field service management platform for trades businesses. Now a strategic partner (Sept 2025) but also a broad incumbent that overlaps ResQ's trades-facing work order, scheduling and invoicing functionality.
- Brightly Software (Siemens): Enterprise asset management and facilities management software owned by Siemens. A broad incumbent in CMMS/EAM that competes for the same enterprise facilities operations budget as ResQ, particularly as ResQ moves up-market.
Emerging players
- Hippo CMMS: CMMS platform targeting restaurants and hospitality among other verticals. Comparable in restaurant facilities management workflows though at smaller scale.
Others
- Restaurant365: Restaurant ERP and back-office platform and ResQ's Pro-tier integration partner. Adjacent ecosystem participant — ResQ integrates via EDI to sync invoice data with R365.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Resq social profiles
Digital presenceResq financial estimates
Financial estimateRevenue estimate
Valuation estimate
Resq leadership team
Management profileNumber of profiles
Profiles1 record
Resq subsidiaries and ownership
Company hierarchySubsidiaries2 records
Resq funding detail
Funding detailFunding overview
Funding rounds4 records
Investors16 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Resq M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Resq
What does Resq do?
ResQ provides an AI-powered facilities management platform that enables restaurant, retail, healthcare, and other multi-location operators to submit, track, and pay for repair and maintenance work through a single web and mobile application. The platform combines work order management, asset tracking with QR code tagging, preventive maintenance scheduling, vendor sourcing across 40+ trades categories, automated invoicing, and spend analytics. The ResQ Vendor Network connects facility operators with pre-vetted trades professionals, and the proprietary Nora AI assistant converts field notes into professional invoices.
Is Resq a public or private company?
Resq is a private company. It is classified as venture growth investor backed and is currently operating.
When was Resq founded?
Resq was founded in 2017. It employs 51 to 100 people.
Where is Resq based?
Resq is headquartered in Toronto, Canada, in the North America region.
How does Resq make money?
Three revenue lines are on record. Subscription - Basic Tier is the primary driver. The others are subscription - Pro Tier and trade Premium Services.
Who are Resq's main competitors?
Direct peers on record are 86 Repairs, ServiceChannel, MaintainX, UpKeep, Limble CMMS and FMX (Facility Management eXpress). Broad incumbents are ServiceTitan and Brightly Software (Siemens). Hippo CMMS is listed as an emerging player. Restaurant365 is listed as an others.
Does Resq have an API?
No public API is recorded for Resq.
What industry is Resq in?
Resq's product category is Facilities Management Software. Its primary akta.pro industry code is HDAEAFAL, Field Service CRM (Dispatch, Scheduling & Mobile Service), with a secondary code of HDAEAFAK, CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions. Its NAICS code is 54151 and its SIC code is 7372.