Telemynd
Telemynd is a U.S. virtual behavioral health company delivering therapy, psychiatry, and intensive support through a network of 2,000+ licensed providers across all 50 states, primarily serving military and veteran families via in-network insurance relationships.
- Company typePrivate
- Founded2019
- HeadquartersMaynard, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Telemynd does
Telemynd is a U.S. virtual behavioral health company that delivers therapy, psychiatry/medication management, couples therapy, child and adolescent therapy, and intensive support to patients across all 50 states through a national network of more than 2,000 licensed therapists, psychiatric providers, and PMHNPs. The platform is operated by Arcadian Telepsychiatry, LLC (corporate entity: Telemynd, Inc., Delaware) and is supported by a multi-state affiliated professional corporation structure (Florida, California, New Jersey, Kansas, Delaware) that enables legally compliant clinical delivery. Technology infrastructure is built on a CharmHealth EHR + Salesforce CRM stack with bidirectional APIs, with the website, intake, scheduling, and insurance-lookup flows serving as the primary consumer-facing storefront. Telemynd's signature population is military service members, veterans, and their families, accessed through TRICARE, Humana Military, TriWest, Martin's Point, PacMed, and Optum Serve; commercial in-network status extends to Aetna, UnitedHealthcare, Blue Cross Blue Shield, and UMR.
The company's revenue model is anchored on insurance reimbursement as a payment-processing agent for affiliated medical practices, with direct online per-service payments as a secondary stream, brand licensing of the "Telemynd" mark to affiliated professional entities, and enterprise/institutional arrangements with employers, health plans, and community organizations. Telemynd does not publish pricing publicly. Go-to-market combines direct-to-consumer acquisition (SEO, webinars, blog, free wellness check-ins, email/SMS) with channel relationships through payor networks and mission-aligned referral partnerships (Elizabeth Dole Foundation, Responder Health, MSEP, Hiring Our Heroes, Blue Star Families). The company has delivered more than 1.4 million moments of care to military and veteran families and over 60,000 hours of care annually, reports a 96% patient recommendation rate, and was named a Glassdoor Best Place to Work in 2023.
Capital structure reflects an early-growth-stage private company. An SEC Form D notice in December 2022 disclosed a $6,000,001 exempt offering by Telemynd, Inc., and a 2024 financing entry references Pleasant Bay Capital Partners as an investor; investor identities and use of proceeds are otherwise undisclosed. Compliance posture is a notable strength: HITRUST CSF certification, URAC accreditation, LegitScript certification, HIPAA-compliant operations, PCI-standard scanning, and a dedicated Privacy Office at the Maynard, Massachusetts headquarters. No M&A activity, public listing, or restructuring moves are recorded, and revenue is not disclosed.
Telemynd firmographics
Firmographics- Name
- Telemynd
- Legal name
- Arcadian Telepsychiatry, LLC
- Website
- https://telemynd.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Telemynd is a U.S. virtual behavioral health company delivering therapy, psychiatry, and intensive support through a network of 2,000+ licensed providers across all 50 states, primarily serving military and veteran families via in-network insurance relationships.
- Ownership category
- akta.pro rank
Telemynd industry classification
Industry- Product category
- Virtual Behavioral Health / Telebehavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Couples & Family Therapy Teletherapy Platforms (HLALAEAG)
Keywords
Where Telemynd is headquartered
LocationHeadquarters
- HQ city
- Maynard
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Telemynd business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Insurance Reimbursement: Primary revenue stream. Care is "available through your insurance" with in-network status across major commercial, TRICARE, and VA-affiliated plans. Telemynd serves as payment processing agent, collecting amounts from patients/insurers and passing payments through to affiliated medical practices.
- Direct Online Payments: Patients can pay for Services online via the Platform. Telemynd acts as payment processing agent on behalf of the Medical Group; total price includes amount charged by Medical Group for the Service. Itemized invoices are provided.
- Enterprise and Institutional Partnerships: Telemynd partners with employers, health plans, and community organizations (e.g., Elizabeth Dole Foundation for military families, Responder Health for first responders) to expand access and deliver care under institutional arrangements.
- Brand Licensing to Medical Practices: Telemynd licenses the "Telemynd" brand name to Arcadian Telepsychiatry Florida, P.A. and other affiliated medical practices (Arcadian Telepsychiatry of California P.C., New Jersey P.C., Kansas P.A., Delaware P.A., Arcadian Telepsychiatry P.C.) that use the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Insurance-covered virtual mental health services |
| Unit Pricing | Pay-as-you-go | Direct online payment per Service |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Telemynd product offering
Product offeringCore offering
Telemynd is a technology-enabled virtual behavioral health platform that connects patients to a national network of more than 2,000 licensed therapists and psychiatric providers across all 50 states. The company delivers personalized individual therapy, couples therapy, child and adolescent therapy, psychiatry and medication management, and intensive support services through telehealth, accepting major commercial insurance, TRICARE, and VA-affiliated plans. Operating company Arcadian Telepsychiatry, LLC licenses the Telemynd brand to affiliated state-level medical practices that provide clinical care through the platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Individual Therapy Virtual therapy sessions with a licensed therapist designed to help individuals navigate stress, anxiety, depression, trauma, relationships, and life challenges, delivered via telehealth.
- Psychiatry & Medication Management Virtual evaluation, diagnosis, and medication support with a licensed psychiatric provider, including initial assessment, tailored treatment plans, and ongoing medication follow-up visits.
- Couples Therapy Virtual therapy for couples to improve communication, rebuild connection, and navigate challenges as a team, delivered via telehealth.
- Child & Adolescent Therapy Virtual therapy for children and teens navigating emotions, behavior, and life transitions, with care tailored to their stage of development, delivered via telehealth.
- Intensive Support Virtual intensive support service designed for individuals experiencing passive suicidal thoughts or elevated support needs.
Quantifiable outcome
- 1.4M+ moments of care delivered to military and veteran families
- +4 more outcomes
Companies that use Telemynd
Customer profileSegments8 records
Ideal customer profiles4 records
Telemynd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Telemynd partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered flagship, core and minor.
- Elizabeth Dole FoundationflagshipTelemynd and Elizabeth Dole Foundation partnership to expand mental health access for military families, veterans, and caregivers nationwide. Initiative provides eligible military and veteran community members with access to up to 12 mental health sessions through Telemynd's national provider network.
- Responder HealthcoreTelemynd and Responder Health partner to expand access to mental health care for first responders and their families through a coordinated model that combines peer support with licensed clinical care.
- PacMed and Martin's Point Health CarecoreTelemynd accepts PacMed and Martin's Point Health Care to expand virtual mental health access for the military community. Both insurance logos also displayed on the homepage.
- CharmHealthflagshipTelemynd integrated CharmHealth EHR platform with Salesforce CRM via bidirectional APIs to scale telehealth delivery nationwide. The partnership originated during COVID-19 lockdowns and has enabled Telemynd to deliver over 60,000 hours of care annually. Solutions developed for Telemynd's use cases have been incorporated into CharmHealth's broader product offerings.
- SalesforceflagshipSalesforce CRM integrated with CharmHealth EHR as part of Telemynd's tech stack to support patient engagement and clinical workflows. Integration enables nationwide telehealth delivery for military and non-military patients.
- Military Spouse Employment Partnership (MSEP)coreDepartment of Defense MSEP program connecting military spouses with employment opportunities and career resources. Telemynd joined MSEP to provide military spouses with employment opportunities across roles and departments, including flexible and remote positions.
- Hiring Our Heroes and Blue Star Families (4+1 Commitment)coreTelemynd joined as an early supporter of the 4+1 Commitment: The Formula for Military Spouse Success, a national initiative led by Hiring Our Heroes and Blue Star Families to improve employment opportunities and career stability for military spouses.
- UnitedHealthcareflagshipExpanded access for UnitedHealthcare members to Telemynd's virtual therapy and psychiatry services nationwide. Coverage includes therapy and psychiatry services delivered through Telemynd's network of 2,000+ licensed providers. Helps UnitedHealthcare members access personalized, in-network virtual mental health care.
- TRICAREflagshipTRICARE listed as in-network insurance for Telemynd's virtual mental health services. Displayed on homepage with dedicated "Make It" link to Tricare landing page. Used to deliver care to military service members, veterans, and their families.
- Humana MilitarycoreHumana Military listed as in-network insurance partner for Telemynd's virtual mental health services; logo displayed on homepage. Supports access for military community to behavioral health care.
- TriWestcoreTriWest listed as in-network insurance partner for Telemynd's virtual mental health services; logo displayed on homepage. Supports access for military community.
- AetnacoreAetna listed as in-network insurance partner for Telemynd's virtual mental health services; logo displayed on homepage with dedicated landing page link.
- Blue Cross Blue ShieldcoreBlue Cross Blue Shield listed as in-network insurance partner for Telemynd's virtual mental health services; logo displayed on homepage.
- Optum ServecoreOptum Serve listed as in-network insurance partner for Telemynd's virtual mental health services; logo displayed on homepage with link to /military page. Supports VA-related mental health care access.
- UMRcoreUMR listed as in-network insurance partner for Telemynd's virtual mental health services; logo displayed on homepage.
- Constant TherapyminorCo-presented in Traumatic Brain Injury 101 webinar (March 19, 2025). Constant Therapy is described as a digital tool for cognitive and speech recovery, supporting veterans and TBI survivors; Telemynd provides mental health care for veterans and families.
- TBICoE (Traumatic Brain Injury Center of Excellence)minorTBI Center of Excellence Network Dissemination Coordinator Randi Sedigh, LCSW, CBIS, co-presented in Telemynd's Traumatic Brain Injury 101 webinar, providing TBI expertise and resources.
- U.S. Department of Veterans Affairs National Center for PTSDcoreTelemynd curated educational videos and a downloadable resource guide developed by the U.S. Department of Veterans Affairs' National Center for PTSD, providing research-based PTSD education, treatment options, and practical recovery tools to Veterans, families, and caregivers.
- Deployed LoveminorAshley Brown, Executive Director of Deployed Love, co-presented with Beth Garreau, LICSW, in Telemynd's "Holding Steady in Uncertain Times: Supporting Military Families Through Anticipation, Stress, and Change" webinar.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Telemynd competitors and assessment
Company assessmentDirect peers
- BetterHelp: Largest consumer online therapy platform, owned by Teladoc Health, offering individual, couples, and teen therapy via video/chat/phone. Directly comparable to Telemynd on core service offering (individual therapy, couples therapy, child/adolescent therapy) and national 1099 contractor provider model, though BetterHelp is primarily direct-pay rather than insurance-driven.
- Alma: Therapist platform that helps licensed mental health practitioners accept insurance and run their practices via billing, credentialing, and EHR tools. Directly comparable to Telemynd on insurance-billing infrastructure for therapists and multi-state provider network operations, though Alma's model is more marketplace/credentialing than direct patient delivery.
- Talkspace: Public online therapy platform connecting users to licensed therapists via video/text, in-network with major commercial insurers and employer plans. Directly comparable to Telemynd on business model, delivery format, payer relationships, and target customer (general adult + employer-sponsored). Differs in being publicly traded and broader consumer brand.
- Cerebral: Telehealth mental health company providing therapy, psychiatry, and medication management for anxiety, depression, ADHD, and insomnia via subscription. Directly comparable to Telemynd on integrated therapy+psychiatry model and telehealth delivery, though Cerebral has shifted toward cash-pay and faces ongoing regulatory scrutiny on prescribing practices.
- Spring Health: Mental health benefits platform for employers and health plans offering therapy, psychiatry, digital exercises, and care navigation. Directly comparable to Telemynd on enterprise distribution model, integrated therapy+medication management, and payer integration — Spring Health is one of the better-capitalized players in the same category.
- Brightside Health: Telehealth psychiatry and therapy platform focused on anxiety and depression, accepting insurance and serving both consumers and enterprise customers. Directly comparable to Telemynd on integrated therapy+psychiatry delivery, insurance reimbursement model, and online intake/assessment workflow.
- Lyra Health: Enterprise mental health benefits platform serving employees of large employers (e.g., Microsoft, Uber, Genentech) with in-network therapy, coaching, and psychiatry. Directly comparable to Telemynd on employer/health-plan go-to-market, therapy+psychiatry offering, and in-network payer model, with similar mission-driven brand positioning around access to quality care.
- Two Chairs: Therapy practice offering in-person and virtual therapy sessions with a clinical matching model and in-network insurance partnerships. Directly comparable to Telemynd on therapy-led care, insurance-covered delivery, and emphasis on provider-patient matching, though smaller geographic footprint and lower enterprise exposure.
Emerging players
- Meru Health: Online mental health program offering therapist-led, multi-week treatment plans for depression, anxiety, and burnout, distributed via employers and health plans. Comparable to Telemynd on employer/health-plan distribution and virtual therapy delivery, with a more structured program-based clinical model.
- Done. Telehealth platform focused on ADHD diagnosis and treatment, providing therapy and medication management. Comparable to Telemynd on telehealth delivery of therapy+psychiatry and insurance/cash-pay hybrid model, but narrower clinical scope (ADHD-focused) and different target patient population.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Telemynd social profiles
Digital presenceTelemynd compliance and trust
Trust signalCompliance8 records
Telemynd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telemynd leadership team
Management profileNumber of profiles
Profiles5 records
Telemynd subsidiaries and ownership
Company hierarchySubsidiaries6 records
Telemynd funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telemynd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telemynd
What does Telemynd do?
Telemynd is a technology-enabled virtual behavioral health platform that connects patients to a national network of more than 2,000 licensed therapists and psychiatric providers across all 50 states. The company delivers personalized individual therapy, couples therapy, child and adolescent therapy, psychiatry and medication management, and intensive support services through telehealth, accepting major commercial insurance, TRICARE, and VA-affiliated plans. Operating company Arcadian Telepsychiatry, LLC licenses the Telemynd brand to affiliated state-level medical practices that provide clinical care through the platform.
Is Telemynd a public or private company?
Telemynd is a private company. It is classified as unknown and is currently operating.
When was Telemynd founded?
Telemynd was founded in 2019. It employs 101 to 250 people.
Where is Telemynd based?
Telemynd is headquartered in Maynard, United States, in the North America region.
How does Telemynd make money?
Four revenue lines are on record. Insurance Reimbursement is the primary driver. The others are direct Online Payments, enterprise and Institutional Partnerships and brand Licensing to Medical Practices.
Who are Telemynd's main competitors?
Direct peers on record are BetterHelp, Alma, Talkspace, Cerebral, Spring Health, Brightside Health, Lyra Health and Two Chairs. Emerging players are Meru Health and Done..
Does Telemynd have an API?
No public API is recorded for Telemynd.
What industry is Telemynd in?
Telemynd's product category is Virtual Behavioral Health / Telebehavioral Health Services. Its primary akta.pro industry code is HLALAEAG, Couples & Family Therapy Teletherapy Platforms. Its NAICS code is 621420 and its SIC code is 8300.