What Smart Point does

Smart Point is a Barcelona-based proptech company (operating as Lava Locker S.L.) that designs, manufactures, deploys, and operates IoT-enabled smart locker systems paired with a cloud-based building services platform. The company combines proprietary locker hardware with software that enables secure parcel receipt, returns, and storage, alongside a digital amenities marketplace (medical, wellness, fitness, food, home repair services via partner Wolly), a real-time Data Dashboard for building operators, ESG reporting, and a Sustainable Delivery Communities (SDC) routing algorithm claimed to reduce last-mile delivery costs by 75%. Target end markets span residential and Build-to-Rent operators, corporate and multitenant offices, hospitals, student housing, and retail.

The business model is primarily subscription-based, with buildings acquiring Smart Point via monthly recurring payments or one-time perpetual licenses, supplemented by a marketplace commission on transactions between residents and curated service providers. Go-to-market is enterprise field sales targeting building owners, BTR operators, and asset managers, supplemented by strategic channel partnerships with global real estate services and investment firms (CBRE, Blackstone, Greystar, Cushman & Wakefield, Hines, Patrizia, Merlin Properties) and direct adoption by corporate occupiers (Almirall, Unilever, Wallbox). The company reports "hundreds of clients" and a deployed footprint including 5,040 lockers in Madrid alone, with active operations across Spain, the UK, Portugal, Denmark, and additional European markets. Smart Point holds ISO 9001 certification and won the MIPIMworld Award in 2020, and was valued at €40 million in a 2023 funding round led with participation from EIT Urban Mobility, following earlier investment from CDTI, REACH, and Second Century Ventures.

Name

Smart Point

Legal name

Lava Locker S.L.

Website

https://smartpoint.ai

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Smart Point is a Barcelona-based proptech company that provides IoT-enabled smart lockers, parcel management, and a connected building services platform for residential, corporate, hospital, student housing, and retail properties across Europe.

Ownership category

akta.pro rank

Product category

Smart Building / PropTech Platform

akta.pro primary industry

Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)

akta.pro secondary industries

Physical Security, Access Control & Visitor Management (HSAPAPAD), Home Security & Access Control (Cameras, Alarms, Smart Locks) (HSAPAQAB), Smart Lock Software Platforms & Mobile Apps (Access Control SaaS) (HSAHAEAG), Waste Management & Smart Sanitation (Facilities) (HSAPAPAM), Smart Garage Door & Gate Controllers Retail (CRAIAMAK)

Keywords

• Smart locker solutions
• Parcel management software
• Proptech building platform
• Last-mile delivery lockers
• Building amenity services

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Smart Locker Subscription: Building owners and property operators pay a recurring subscription (monthly or one-time payment) to deploy and operate Smart Point smart locker systems in their buildings. The subscription includes parcel management capabilities, branding personalization, onboarding support, usage reporting, and ESG reporting. Pricing depends on the size of the solution and building requirements. This is the primary recurring revenue stream.
2. Services / Amenities Platform: Smart Point operates a digital marketplace within its platform connecting building residents and tenants with curated local service providers (medical, wellness, grooming, fitness, home repairs, food delivery). The platform aggregates demand within buildings and facilitates transactions between service providers and building users.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Smart Point provides IoT-enabled smart locker hardware combined with a cloud-based management platform for secure parcel reception, storage, returns, and retrieval inside buildings. The platform also includes an amenities marketplace that connects residents with curated local service providers (medical, wellness, fitness, home repairs, food), a real-time Data Dashboard for operators, and a digital onboarding system. Building owners and operators subscribe monthly or pay one-time to deploy and operate the Smart Point system across residential, corporate, hospital, student housing, and retail properties.

Product overview

Smart Point is a modular platform-plus-modules architecture built around a core smart locker system for buildings. The core product is the Gestión de Paquetería (Parcel Management) smart locker solution, which is complemented by three add-on modules: Amenities (a marketplace of on-demand services), Data Dashboard (real-time analytics and usage reporting), and Onboarding (user registration and adoption support). The platform targets five vertical solutions: Oficinas Multi-tenant, Corporate offices, Residential buildings, Hospitales (hospitals), Centros de estudiantes (student residences), and Retail. Buildings can own a Smart Point via monthly or one-off payment, with each installation customized with the building's branding on screen and on the physical locker.

Differentiator

Problem solved

Functional benefit

Brands

• Sustainable Delivery Communities (SDC): A project implementing sustainable urban delivery communities using a fixed variable routing reservation algorithm and delivery management software for last-mile logistics.

Products and services

• Gestión de paquetería (Parcel Management) Core IoT-enabled smart locker solution enabling building residents and tenants to receive, return, send, and store packages securely and autonomously, managed through an optimized interface accessible via mobile or locker screen.
• Amenities Portal Digital portal connecting building residents with curated local service providers (medical care, wellness, beauty, fitness, healthy food, home repairs via partner Wolly), available 24/7 with booking, management, and access managed from a single platform.
• Data Dashboard Real-time data analytics and visualization tool centralizing key information on building usage, operational performance, and resident behavior, providing transparency and control for building operators.
• Smart Point for Multi-Tenant Offices Smart locker and amenity services solution tailored for multi-tenant office buildings, designed to improve workspace quality, flexibility, and work-life balance for office tenants.
• Smart Point for Corporate Corporate-focused smart locker solution for office environments, improving parcel management and amenity access for corporate employees.
• Smart Point for Residential Smart locker solution for residential buildings that incentivizes tenant retention and wellbeing while increasing the asset value of the property.
• Smart Point for Hospitals Smart locker solution adapted to the specific needs of healthcare centers, supporting hospital staff wellbeing and improving management of packages, supplies, and services within medical facilities.
• Smart Point for Student Residences Smart locker solution for universities and student accommodation, enabling students to receive packages and make purchases easily and securely within their residence buildings.
• Smart Point for Retail Smart locker solution for retail environments that flexiblizes operations related to deliveries, returns, and repairs, allowing retail customers to enjoy services adapted to their needs.
• Sustainable Delivery Communities (SDC) Proprietary last-mile delivery optimization system using a fixed variable routing reservation algorithm and delivery management software, enabling high-volume deliveries at 75% lower cost than conventional last-mile options while consolidating deliveries and reducing delivery-van traffic.

Quantifiable outcome

• CO2 emissions reduced by 3.8 tonnes in two months with 5,040 lockers in Madrid
• +3 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• WollycoreStrategic or Co-development PartnerSmart Point formed a strategic alliance with Wolly, a leading home services company, to offer an integrated solution for building repairs and maintenance services (electricity, plumbing, carpentry, painting, general handyman, and renovations) directly through the Smart Point portal. Wolly operates with national coverage and a network of certified professionals, providing quality guarantees, real-time tracking, transparency, and full service traceability.
• CBREflagshipChannel Partner/ Reseller/ DistributorCBRE, the world's largest international commercial real estate consultancy and services firm, entered into an agreement with Smart Point to install Smart Points across their managed buildings in Spain. This partnership gives Smart Point access to CBRE's extensive property portfolio and positions the company within a major global real estate services brand.
• BlackstonecoreChannel Partner/ Reseller/ DistributorBlackstone is identified as an early adopter and validation partner for the Sustainable Delivery Communities (SDC) project, representing a major global alternative asset manager with significant Build-to-Rent portfolio exposure. Their adoption signals institutional validation of the SDC solution.
• GreystarcoreChannel Partner/ Reseller/ DistributorGreystar is identified as an early adopter and validation partner for the Sustainable Delivery Communities (SDC) project, representing one of the world's largest apartment real estate investment managers. Their adoption validates Smart Point's solution within the institutional BTR market.

Scale indicators7 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Cleveron: Cleveron is an Estonian manufacturer and operator of smart parcel lockers and pick-up towers, including click-and-collect solutions for retailers like Zara and Inditex. Direct peer with strong European retail vertical expertise and large-scale locker deployments comparable to Smart Point's Madrid system.
• Luxer One: Luxer One provides package management smart lockers for multifamily, student housing, and commercial properties in North America. Direct competitor offering similar IoT-enabled locker hardware plus resident notification and management dashboards to property operators.
• Parcel Pending: Parcel Pending (now part of Position Imaging) offers smart package lockers and parcel room solutions for multifamily, retail, and commercial properties. Closest direct competitor in terms of locker hardware, target customer (property managers), and one-stop building amenity positioning.
• InPost: InPost is Europe's largest out-of-home parcel locker network, headquartered in Poland and rapidly expanding across Europe. Directly competes with Smart Point in the parcel locker space, though primarily via carrier-integrated outdoor networks rather than in-building solutions.
• Bringme: Bringme is a Belgian provider of smart parcel boxes and digital reception solutions for offices and residential buildings across Europe. Direct peer in the integrated building services + parcel management niche with similar B2B2C model targeting European property operators.

Broad incumbents

• Quadient: Quadient is a French-listed software and automation company with a parcel locker business (formerly Parcel Pending Europe) serving residential and commercial buildings. Larger incumbent with broader customer communications and mailing automation portfolio alongside locker hardware.
• Pitney Bowes: Pitney Bowes is a US-listed shipping, mailing, and customer information management company offering locker solutions and shipping APIs. Broad incumbent serving enterprise mailrooms and residential parcel management with overlapping addressable customers in commercial real estate.
• Amazon Hub: Amazon Hub (Locker, Counter, Apartment) is Amazon's building- and retailer-deployed parcel pickup network. Broad incumbent offering parcel lockers as part of Amazon's wider logistics and Prime ecosystem, providing significant scale and carrier leverage advantages.

Emerging players

• PackageX: PackageX is a New York-based parcel management software platform serving residential and commercial properties with mailroom digitization, package tracking, and resident notification. Emerging player focused on the software/data layer that overlaps with Smart Point's Data Dashboard and onboarding modules.

Regional players

• HiveBox: HiveBox (formerly CTT Expresso lockers) is a Portuguese parcel locker operator serving Iberia with growing European reach. Regional peer with overlapping smart locker offering and Iberian geographic overlap with Smart Point's Madrid/Barcelona/Lisbon deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smart-point
• Xx.com/MayordomoLocker

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Point